Abrar Admin

Makana Vision

<div><div><b>Aloha!</b><br>
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At Makana Vision, we use our gifts to take care of our patients&rsquo; gift of vision. We are a fast-paced, patient-centered practice serving the Kaimuki community, and we&rsquo;re looking for someone who takes pride in doing things the right way&mdash;not the easy way.<br>
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This role is ideal for someone who enjoys both people and process: helping patients feel confident in their eyewear while also keeping operations accurate, organized, and complete.<br>
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We are happy to train the right person&mdash;but we are not a passive environment. We value ownership, follow-through, and clear communication.<br>
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What You&rsquo;ll Be Responsible For:</b></div><div><b>
Patient Experience &amp; Optical Sales</b></div><ul><li>
 Guide patients in selecting frames and lenses that fit their lifestyle, prescription, and budget</li><li>
 Clearly explain lens options, pricing, and insurance benefits</li><li>
 Own the handoff from doctor to optical&mdash;ensure patients feel confident before checkout</li><li>
 Complete accurate checkouts, collect payments, and finalize orders</li></ul><div><b>
Order &amp; Inventory Management:</b></div><ul><li>
 Order contact lenses and glasses accurately and promptly</li><li>
 Track all spectacle and contact lens orders from start to completion</li><li>
 Check in and inspect eyewear upon arrival</li><li>
 Monitor and maintain organized inventory (frames, contacts, supplies)</li></ul><div><b>
Front-End Accuracy &amp; Insurance:</b></div><ul><li>
 Verify vision and medical insurance eligibility, copays, and authorizations</li><li>
 Ensure all required documentation is complete before patient checkout</li><li>
 Support accurate billing by confirming correct entries in the system</li></ul><div><b>
Clinical &amp; Administrative Support:</b></div><ul><li>
 Prep charts, scan documents, and ensure patient records are complete</li><li>
 Assist with pre-testing flow when needed</li><li>
 Scan and organize invoices and vendor documents</li></ul><div><b>
Daily Close:</b></div><ul><li>
 Complete end-of-day financial and operational close</li><li>
 Confirm all payments are collected and orders are properly entered</li><li>
 Resolve any outstanding issues before leaving</li></ul><div><b>
What Success Looks Like in This Role:</b></div><ul><li>
 Orders are accurate, tracked, and never &ldquo;lost&rdquo; or delayed</li><li>
 Patients feel guided&mdash;not confused&mdash;during the optical process</li><li>
 Insurance and payments are handled correctly the first time</li><li>
 Tasks are completed fully without needing reminders</li><li>
 Communication is proactive: you flag issues early, not after the fact</li></ul><div><br>
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Who You Are:</b></div><ul><li>
 Highly organized and detail-oriented&mdash;you catch what others miss</li><li>
 Comfortable with both structure and a fast-paced environment</li><li>
 Clear and professional communicator with patients and team</li><li>
 Takes ownership of responsibilities instead of waiting to be told</li><li>
 Positive, solution-oriented, and reliable</li></ul><div><b>
Experience:</b></div><ul><li>
 Customer service experience required</li><li>
 Administrative experience preferred</li><li>
 Optical, medical, sales, or billing experience is a plus (but not required&mdash;we will train the right person)</li></ul><div><br>
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Why Makana Vision?</b></div><ul><li>
 Supportive, team-oriented environment</li><li>
 Opportunity to learn optical, medical, and business operations</li><li>
 A meaningful role serving the local community</li></ul></div>

Optometric Assistant

Join Makana Vision and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Makana Vision

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Optometric Assistant