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Mani & Pedi Salon

Salon Operations Manager (Multi-Location)We are seeking an experienced and dynamic Salon Operations Manager to oversee and manage multiple salon branches. The ideal candidate will have a strong background in salon or beauty industry operations, proven leadership skills, and the ability to drive business growth while maintaining exceptional service standards.Key Responsibilities1. Operations Management<ul><li>Oversee daily operations across all salon branches.</li><li>Ensure each location runs efficiently, profitably, and in line with company standards.</li><li>Monitor overall performance including sales, customer satisfaction, and operational efficiency.</li><li>Identify operational challenges and implement effective solutions.</li></ul>1. Team Leadership &amp; Staff Management<ul><li>Supervise salon managers, supervisors, and staff.</li><li>Manage staff scheduling, duty allocation, and workforce planning.</li><li>Handle staff conflicts, disciplinary matters, and performance issues.</li><li>Ensure all employees follow company policies and maintain professional standards.</li></ul>2. Recruitment &amp; Staffing<ul><li>Identify hiring needs and coordinate with HR.</li><li>Participate in interviews and skill assessments for salon staff.</li><li>Support building a skilled and professional team across all branches.</li></ul>3. Customer Experience<ul><li>Ensure high-quality service and client satisfaction at all locations.</li><li>Monitor feedback, reviews, and complaints.</li><li>Implement strategies to improve client retention and loyalty.</li><li>Resolve customer concerns promptly and professionally.</li></ul>4. Business Growth &amp; Development<ul><li>Identify opportunities to grow revenue and expand the client base.</li><li>Enhance brand presence and service offerings.</li><li>Stay updated on industry trends and competitor activities.</li></ul>5. Compliance &amp; Documentation<ul><li>Ensure all salons follow company policies and operational procedures.</li><li>Maintain proper documentation, reporting, and approvals.</li><li>Ensure compliance with local labor laws and industry regulations.</li></ul>6. Hygiene, Safety &amp; Standards<ul><li>Enforce strict hygiene, cleanliness, and safety protocols.</li><li>Conduct routine inspections to maintain high salon standards.</li></ul>97. Maintenance &amp; Facilities<ul><li>Oversee maintenance and upkeep of all salon locations.</li><li>Coordinate with maintenance teams for repairs and equipment issues.</li><li>Ensure all salons are fully operational at all times.</li></ul>8. Staff Welfare &amp; Conflict Resolution<ul><li>Foster a positive and respectful work environment.</li><li>Address workplace issues and support staff well-being.</li></ul>10. Performance Monitoring &amp; Reporting<ul><li>Track KPIs including sales, service quality, and operational efficiency.</li><li>Prepare monthly performance reports for senior management.</li><li>Evaluate staff productivity and implement training where needed.</li></ul>Requirements<ul><li>Proven experience managing multiple salon locations or in a similar operations role within the beauty industry.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Solid understanding of salon operations, customer service, and staff management.</li><li>Financial acumen with experience handling budgets and performance metrics.</li><li>Excellent communication and interpersonal skills.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>salon: 4 years (Required)</li></ul>Language:<ul><li>english (Required)</li></ul>License/Certification:<ul><li>Drivers License (Required)</li></ul>Work Location: In person

Salon Manager

Join Mani & Pedi Salon and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mani & Pedi Salon

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Salon Manager