Urwah Admin

ManpowerGroup Middle East

<div>
 
 
 Contract:
 
 12 months (renewable)
 
 
 
 Employment:
 
 Outsourced through Manpower
 
 
 
 
 
 
 Role Summary:
 
 
 
 Support the end-to-end tender process; application, submission, process management and reporting of in scope tenders within Middle East Market, coordinating with all required departments including customer services, sales &amp; marketing, legal and regulatory departments.
 
 
 Provides support and guidance to the business regarding strategic pricing priorities, to drive value-based pricing and to maximize the value of innovation and support Pricing Leads for all the pricing related tasks.
 
 
 
 
 
 
 Job Description:
 
 
 
 
 Tenders
 
 
 <ul>
 <li>
 Proactively manage full Tender Lifecycle (Pre-tender, Quotation, Award, Post Tender Stages) in collaboration with the Sales, Marketing, Supply Chain, Legal, Finance and the wider business, ensuring completion and driving value added content on each submission.
 </li>
 <li>
 Review the evaluation criteria for each tender submission and ensure requirements are fulfilled.
 </li>
 <li>
 Review T&amp;Cs - legal and commercial content of the tender documents and inform related stakeholders to avoid potential risks and to reserve for, if any.
 </li>
 <li>
 Perform tender KPI analysis &amp; pricing simulations for offers.
 </li>
 <li>
 Share tender performance metrics with relevant stakeholders.
 </li>
 <li>
 Manage day to day relationships with customers, Business Units Leaders &amp; teams keeping each group informed of any relevant changes/developments on tenders.
 </li>
 <li>
 Continuously improve the digital tools and reports, to support business stakeholders and to ensure all changing requirements are met
 </li>
 <li>
 Support active projects, ensure necessary inputs are provided on time.
 </li>
 <li>
 Ensure compliant tender processes and SOX controls are in place and documented per requirements
 </li>
 </ul>
 
 
 
 
 
 Pricing
 
 
 <ul>
 <li>
 Pro-actively engage with Business partners, to provide support and guidance regarding strategic pricing priorities: to drive value based pricing and to maximize the value of innovation
 </li>
 <li>
 Support Pricing Lead for multi-factor pricing analysis to identify and monitor the trends, root cause of profitability leaks and/or price erosion and provide recommendations
 </li>
 <li>
 Ensure continuity &amp; accuracy &amp; timeliness of monthly Pricing Reports &amp; Business Reviews
 </li>
 <li>
 Support business by seeking ways to drive better product mix to improve profitability
 </li>
 <li>
 Ensure local pricing governance and EMEA pricing governance guidelines are followed
 </li>
 <li>
 Drive price escalations as per guidelines and support the discussions by providing detailed price analysis considering key performance measures
 </li>
 <li>
 Provide price change simulations during PL update process to optimize SGP through Price, Volume &amp; Mix
 </li>
 <li>
 Support pricing trainings to upgrade skills of S&amp;M team to influence price decision making process in line with strategic priorities, to enhance product value understanding, to support correct product positioning and segmentation in the market.
 </li>
 <li>
 Continuously improve pricing reporting and analytics: create advanced pricing dashboards
 </li>
 <li>
 Ensure Product database/ Price list is accurate and aligned with Regulatory inputs
 </li>
 <li>
 Manage Cignon PL approvals in timely manner, ensuring prices are set within pricing guidelines
 </li>
 <li>
 Lead/support key projects related to Pricing wherever needed
 </li>
 <li>
 Ensure Pricing SOPs are kept up to date
 </li>
 <li>
 Ensure compliant pricing processes and SOX controls are in place and documented per requirements
 </li>
 </ul>
 
 
 
 
 
 Experience and Requirements:
 
 
 <ul>
 <li>
 University/Bachelors Degree
 </li>
 <li>
 Ideally degree in a business orientated subject (Finance, Marketing, Economics, Business)
 </li>
 <li>
 Min 3-5 years related experience ideally in managing tenders in the region.
 </li>
 <li>
 Proficiency in MS office specifically advanced MS Excel knowledge
 </li>
 <li>
 Working knowledge of SAP will be an advantage
 </li>
 </ul>
 
 
</div>

Tender Pricing Analyst

<div>
 
 Our client is seeking a
 
 Project Manager
 
 to oversee the planning, execution, and delivery of projects within budget, timeline, and scope. The ideal candidate will be responsible for coordinating cross-functional teams, monitoring project progress, and ensuring successful outcomes for stakeholders.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and set project timelines, ensuring all milestones are met.
 </li>
 <li>
 Monitor project deliverables and track progress against objectives.
 </li>
 <li>
 Provide regular updates to stakeholders, clients, and project team members.
 </li>
 <li>
 Coach, guide, and support project team members on assigned tasks.
 </li>
 <li>
 Identify potential risks or issues and implement mitigation strategies.
 </li>
 <li>
 Ensure projects are delivered to quality standards and aligned with organizational goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent experience in a relevant field.
 </li>
 <li>
 Strong business acumen with proven project planning and management capabilities.
 </li>
 <li>
 Excellent verbal, written, and organizational skills.
 </li>
 <li>
 Ability to manage multiple priorities and work effectively in a collaborative environment.
 </li>
 <li>
 Proficiency in project management tools and software is a plus.
 </li>
 </ul>
 
 
 
 
 This is an exciting opportunity for a results-driven professional to contribute to impactful projects and drive operational success.
 
</div>

Project Manager

<div>
 
 The ideal candidate will be responsible for maintaining product and industry knowledge. You will work in a team-oriented environment that accelerates operational efficiency.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Develop, coordinate, and monitor all aspects of the product
 </li>
 <li>
 Suggest methods to improve operational efficiency
 </li>
 <li>
 Work cross-functionally with different teams and organizations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Mechanical Engineering or equivalent Ability to read and understand designs and schematics
 </li>
 <li>
 Strong problem solving and critical thinking skills
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work
 </li>
 </ul>
 
 
</div>

Mechanical Engineer

<div>
 
 
 Job Title:
 
 
 Facilities &amp; MEP Engineer &ndash; Healthcare Facility Assessment Project
 
 
 Department:
 
 Health Advisory Services
 
 
 
 Location:
 
 Dubai, United Arab Emirates
 
 
 
 Travel:
 
 International (frequent travel required)
 
 
 
 Employment Type:
 
 6-month Contract / Project-based assignment
 
 
 
 Start Date:
 
 ASAP
 
 
 
 
 
 
 Main Purpose of the Job
 
 
 
 Our client requires a Facilities &amp; MEP Engineer, who is responsible for conducting comprehensive technical assessments of healthcare facility infrastructure, with primary focus on mechanical, electrical, plumbing (MEP), HVAC, medical gases, fire protection, and life-safety systems. The role evaluates system performance, condition, compliance, redundancy, and remaining service life, delivering clear, prioritised recommendations and budgetary estimates to ensure facilities meet international healthcare engineering standards and support safe, uninterrupted clinical operations.
 
 
 
 Person Specification
 
 
 
 
 Desired Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Mechanical, Electrical, Mechanical, or Building Services Engineering (Master&rsquo;s degree preferred).
 </li>
 <li>
 Professional engineering registration (PE, CEng, or equivalent) is an advantage.
 </li>
 </ul>
 
 
 Desired Experience
 
 
 <ul>
 <li>
 7&ndash;10 years of relevant experience, including at least 3 years in healthcare facility engineering.
 </li>
 <li>
 Proven background in MEP design, construction, renovation, commissioning, or infrastructure condition assessments within hospitals or large healthcare environments.
 </li>
 </ul>
 
 
 Core Knowledge Required
 
 
 <ul>
 <li>
 In-depth knowledge of international healthcare engineering standards (NFPA 99/101, HTM 00 series, ASHRAE healthcare guidelines, IEC, IPC, WHO, IEEA, Australasian HFG, etc.).
 </li>
 <li>
 Healthcare-specific MEP systems including HVAC zoning, isolation room pressure cascades, HEPA filtration, medical gas networks, and critical power systems.
 </li>
 <li>
 Asset condition surveys, lifecycle analysis, and development of maintenance/rehabilitation strategies for hospital infrastructure.
 </li>
 <li>
 Energy auditing and efficiency improvement in healthcare settings.
 </li>
 <li>
 Excellent technical report writing and ability to present complex findings clearly.
 </li>
 </ul>
 
 
 Languages Required
 
 
 <ul>
 <li>
 English (fluent &ndash; required)
 </li>
 <li>
 Arabic, French, Spanish, Russian, or Urdu (highly advantageous)
 </li>
 </ul>
 
 
 Behavioural Competencies
 
 Analytical Thinking &amp; Data Fluency | Technical Precision | Change &amp; Innovation | Creative Problem-Solving | Collaboration | Stakeholder Communication
 
 
 
 
 
 
 Job Specification &ndash; Key Areas of Responsibility
 
 
 
 
 1. MEP Systems Assessment
 
 
 <ul>
 <li>
 Perform detailed on-site inspections of mechanical (HVAC, medical gases, fire suppression), electrical (normal &amp; emergency power, lighting, distribution), and plumbing systems (water supply, drainage, hot water).
 </li>
 <li>
 Assess system reliability, energy efficiency, redundancy, operational safety, and compliance.
 </li>
 <li>
 Review as-built drawings, O&amp;M manuals, commissioning records, and maintenance history.
 </li>
 <li>
 Evaluate equipment age, condition, and remaining useful life.
 </li>
 <li>
 Verify performance of critical systems (sterile zone HVAC, pressure differentials, air changes, medical gas alarms, etc.).
 </li>
 </ul>
 
 
 2. Fire Safety &amp; Utility Reliability Assessment
 
 
 <ul>
 <li>
 Inspect fire detection, alarm, and suppression systems for full compliance with NFPA and local codes.
 </li>
 <li>
 Evaluate emergency power systems (generators, UPS, ATS, critical branch wiring).
 </li>
 <li>
 Assess utility systems (water, compressed air, vacuum, waste) for redundancy and resilience.
 </li>
 <li>
 Review adequacy and functionality of Building Management Systems (BMS) or facility monitoring systems.
 </li>
 </ul>
 
 
 3. Evaluation &amp; Recommendations
 
 
 <ul>
 <li>
 Identify infrastructure gaps and risks impacting patient care and safety.
 </li>
 <li>
 Classify findings by severity and urgency (Critical / Major / Minor / Opportunity).
 </li>
 <li>
 Develop corrective and preventive maintenance plans prioritised by clinical risk.
 </li>
 <li>
 Recommend replacement, refurbishment, or optimisation strategies with indicative budgets and implementation timelines.
 </li>
 <li>
 Identify energy-saving opportunities and modernisation options.
 </li>
 </ul>
 
 
 4. Coordination &amp; Technical Integration
 
 
 <ul>
 <li>
 Collaborate closely with architects, civil/structural engineers, biomedical engineers, and medical planners to ensure integrated solutions.
 </li>
 <li>
 Provide MEP input on space adequacy, service routing, access, and future expansion requirements.
 </li>
 <li>
 Support overall facility upgrade, renovation, or master-planning recommendations.
 </li>
 </ul>
 
 
 5. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Prepare detailed technical assessment reports including condition summaries, compliance checklists, risk ratings, photographic evidence, annotated drawings, and prioritised action plans.
 </li>
 <li>
 Develop clear diagrams, single-line schematics, and visual aids illustrating findings and proposed interventions.
 </li>
 <li>
 Maintain comprehensive inspection records, field notes, and photographic logs.
 </li>
 <li>
 Submit progress updates to the back-office team at least every 48 hours during site missions.
 </li>
 <li>
 Liaise with hospital facility managers, maintenance teams, and local authorities to validate data and compliance.
 </li>
 </ul>
 
 
 On-site / Off-site Status:
 
 Primarily on-site with extensive international travel required.
 
 
 
 
 
 
 Why This Is a Great Opportunity for You
 
 
 <ul>
 <li>
 
 Immediate global impact:
 
 Assess and upgrade real hospitals in challenging environments &ndash; your recommendations will directly improve patient care and save lives.
 </li>
 <li>
 
 Fast-track career growth:
 
 Work on high-visibility international projects with top-tier multidisciplinary teams, gaining experience that most professionals never see in a lifetime.
 </li>
 <li>
 
 Variety &amp; purpose:
 
 No two missions are the same; combine technical excellence with meaningful humanitarian outcomes.
 </li>
 </ul>
</div>

MEP Project Engineer

<div>
 
 The ideal candidate will be responsible for growing revenue through digital media through designing and executing marketing campaigns. After campaigns have been launched, you will extract and analyze data across multiple channels.&nbsp;
 
 
 &nbsp;
 
 
 Responsibilities
 
 <ul>
 <li>
 Maneuver digital marketing campaigns through all areas of the project life cycle
 </li>
 <li>
 Clearly understand and implement digital marketing campaigns which fit client needs
 </li>
 <li>
 Provide analytical reporting of campaigns to stakeholders
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Experience with SEO and SEM Strong written, verbal and collaboration skills
 </li>
 </ul>
 
</div>

Digital Marketing Specialist

<div>
 
 ManpowerGroup Middle East is hiring on behalf of our client, a leading organization in Dubai, for a Call Center Specialist to deliver exceptional customer service and support.
 
 
 
 
 
 
 Role Overview:
 
 
 
 The Call Center Specialist will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will be skilled in communication, problem-solving, and maintaining high standards of service in a fast-paced environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond to inbound customer calls, emails, and chats in a professional and timely manner.
 </li>
 <li>
 Address customer inquiries, complaints, and requests with accuracy and efficiency.
 </li>
 <li>
 Maintain detailed and accurate records of customer interactions in the CRM system.
 </li>
 <li>
 Escalate complex issues to the appropriate teams while ensuring follow-up and resolution.
 </li>
 <li>
 Provide product or service information to customers as required.
 </li>
 <li>
 Monitor call metrics and contribute to team performance targets.
 </li>
 <li>
 Support continuous improvement initiatives by providing feedback on customer trends and service processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum 1-3 years of experience in a call center or customer service role.
 </li>
 <li>
 Excellent verbal and written communication skills in English; Arabic is an advantage.
 </li>
 <li>
 Strong problem-solving and interpersonal skills.
 </li>
 <li>
 Ability to work in a fast-paced, high-volume environment.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM tools.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Customer Service &amp; Support
 </li>
 <li>
 Communication &amp; Interpersonal Skills
 </li>
 <li>
 Issue Resolution &amp; Escalation
 </li>
 <li>
 CRM &amp; Data Entry
 </li>
 <li>
 Multitasking &amp; Time Management
 </li>
 </ul>
 
 
</div>

Call Center Representative

<div>
 
 
 Job Title:
 
 
 Architect / Building Condition Specialist &ndash; Healthcare Facility Assessment
 
 
 
 
 Department:
 
 Health Advisory Services
 
 
 
 Location:
 
 Dubai, United Arab Emirates
 
 
 
 Travel:
 
 International (frequent travel required)
 
 
 
 Employment Type:
 
 6-month Contract / Project-based assignment
 
 
 
 Start Date:
 
 ASAP
 
 
 
 
 
 
 Main Purpose of the Job
 
 
 
 Our client requires an Architect / Building Condition Specialist, who is responsible for conducting comprehensive architectural, structural, and functional assessments of existing healthcare facilities worldwide. The role evaluates building condition, structural integrity, architectural layout, spatial functionality, and compliance with international healthcare design standards to provide clear, evidence-based recommendations for rehabilitation, modernisation, renovation, or expansion.
 
 
 
 
 
 
 Person Specification
 
 
 
 
 Desired Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Architecture, Civil/Structural Engineering, or Building Engineering, or equivalent (Master&rsquo;s preferred).
 </li>
 <li>
 Professional registration (RA, CEng, or equivalent jurisdiction) is an advantage.
 </li>
 </ul>
 
 
 Desired Experience
 
 
 <ul>
 <li>
 7&ndash;10 years of post-qualification experience, with at least 3 years specifically in hospital/healthcare facility design, construction, renovation, master planning, or technical due diligence / condition assessments.
 </li>
 </ul>
 
 
 Core Knowledge Required
 
 
 <ul>
 <li>
 International healthcare design and safety standards (FGI Guidelines, NFPA 101, HTM 00 series, Australasian HFG, IEEA, WHO, etc.).
 </li>
 <li>
 Infection prevention and control principles in built environment design (clean/dirty zoning, pressure cascades, barrier nursing).
 </li>
 <li>
 Structural assessment, building pathology, fa&ccedil;ade and envelope performance.
 </li>
 <li>
 Hospital functional planning, patient flow, departmental relationships, and circulation design.
 </li>
 <li>
 Proficiency in AutoCAD, Revit/BIM, Bluebeam, MS Office, and photographic documentation tools.
 </li>
 <li>
 Strong technical report writing and visual communication skills.
 </li>
 </ul>
 
 
 Languages Required
 
 
 <ul>
 <li>
 English (fluent &ndash; required)
 </li>
 <li>
 Arabic, French, Spanish, Russian, or Urdu (highly advantageous)
 </li>
 </ul>
 
 
 Behavioural Competencies
 
 Analytical Thinking &amp; Data Fluency | Technical Precision | Creative Problem-Solving | Collaboration | Attention to Detail | Stakeholder Communication
 
 
 
 
 
 
 Job Specification &ndash; Key Areas of Responsibility
 
 
 
 
 1. Structural &amp; Architectural Condition Assessment
 
 
 <ul>
 <li>
 Perform detailed on-site inspections of hospital buildings to evaluate structural integrity, material condition, and architectural performance.
 </li>
 <li>
 Assess building envelope (roofing, fa&ccedil;ade, waterproofing, insulation, flooring, fenestration).
 </li>
 <li>
 Identify defects, deterioration, seismic vulnerabilities, and code non-conformities.
 </li>
 <li>
 Review as-built drawings against actual conditions and document variances with photographs and annotated plans.
 </li>
 <li>
 Evaluate compliance with life-safety, structural, and accessibility standards applicable to healthcare facilities.
 </li>
 </ul>
 
 
 2. Functional &amp; Spatial Evaluation
 
 
 <ul>
 <li>
 Analyse departmental layouts, patient/staff/visitor circulation, and clean vs. contaminated flow segregation.
 </li>
 <li>
 Assess adequacy and suitability of critical clinical spaces (OTs, ICU, ED, imaging, wards, support services).
 </li>
 <li>
 Review horizontal and vertical circulation (corridors, stairs, ramps, elevators) for capacity, accessibility, and emergency evacuation compliance.
 </li>
 <li>
 Verify adherence to infection prevention zoning and clinical adjacency requirements.
 </li>
 </ul>
 
 
 3. Evaluation &amp; Recommendations
 
 
 <ul>
 <li>
 Classify findings by severity and urgency (Critical / Major / Minor / Opportunity).
 </li>
 <li>
 Develop prioritised renovation, refurbishment, or expansion recommendations supported by justification, risk rating, photographs, and sketches.
 </li>
 <li>
 Propose layout optimisation, phased improvement plans, or full redevelopment options while minimising operational disruption.
 </li>
 <li>
 Provide indicative scope and technical input for budget estimation.
 </li>
 </ul>
 
 
 4. Coordination &amp; Integration
 
 
 <ul>
 <li>
 Collaborate with Medical Planners, MEP Engineers, Biomedical Engineers, and the wider project team to deliver integrated, multi-disciplinary outputs.
 </li>
 <li>
 Contribute architectural input to master planning, space programming, and future capacity planning.
 </li>
 </ul>
 
 
 5. Reporting &amp; Documentation
 
 
 <ul>
 <li>
 Prepare detailed assessment reports including condition summaries, compliance checklists, risk matrices, annotated drawings, and photographic evidence.
 </li>
 <li>
 Produce clear sketches, block plans, flow diagrams, and visual aids illustrating existing issues and proposed solutions.
 </li>
 <li>
 Maintain comprehensive field notes, measurement records, and photographic logs.
 </li>
 <li>
 Submit progress updates to the back-office team at least every 48 hours during site missions.
 </li>
 <li>
 Liaise with hospital management, maintenance teams, and local authorities to verify data and compliance.
 </li>
 </ul>
 
 
 On-site / Off-site Status:
 
 Primarily on-site with extensive international travel required.
 
 
 
 
 
 
 Why This Is a Great Opportunity for You
 
 
 <ul>
 <li>
 
 Immediate global impact:
 
 Assess and upgrade real hospitals in challenging environments &ndash; your recommendations will directly improve patient care and save lives.
 </li>
 <li>
 
 Fast-track career growth:
 
 Work on high-visibility international projects with top-tier multidisciplinary teams, gaining experience that most professionals never see in a lifetime.
 </li>
 <li>
 
 Variety &amp; purpose:
 
 No two missions are the same; combine technical excellence with meaningful humanitarian outcomes.
 </li>
 </ul>
</div>

Architect

Join ManpowerGroup Middle East and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.