Urwah Admin

ManpowerGroup Middle East

<div>
 
 
 Job Title:
 
 HR Executive
 
 
 
 
 
 
 Location:
 
 Riyadh, KSA
 
 
 
 
 
 Our client is seeking a dedicated and experienced HR Executive to join their team in Riyadh. The ideal candidate will have a minimum of 3 years of experience in human resources and will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance with local labor laws.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Recruitment and Onboarding:
 
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 Manage the end-to-end recruitment process, including job posting, candidate screening, interviewing, and selection.
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 Facilitate the onboarding process for new hires, ensuring a smooth integration into the company.
 </li>
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 Employee Relations:
 
 </li>
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 Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
 </li>
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 Promote a positive work environment by addressing employee issues promptly and effectively.
 </li>
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 Performance Management:
 
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 Assist in the development and implementation of performance appraisal systems.
 </li>
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 Support managers in setting performance goals and conducting evaluations.
 </li>
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 Compliance and Record-Keeping:
 
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 Ensure compliance with Saudi labor laws and company policies.
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 Maintain accurate and up-to-date employee records.
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 <li>
 
 Training and Development:
 
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 Identify training needs and coordinate professional development programs.
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 Support career development initiatives to enhance employee skills and performance.
 </li>
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 HR Policy Implementation:
 
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 Assist in developing and implementing HR policies and procedures.
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 Communicate policies to employees and ensure adherence.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 
 Experience:
 
 </li>
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 Minimum of 3 years of experience in an HR role, preferably within Saudi Arabia.
 </li>
 <li>
 
 Skills:
 
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 Strong understanding of HR principles and practices.
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 Excellent interpersonal and communication skills.
 </li>
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 Proficiency in HR software and Microsoft Office Suite.
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 Ability to handle sensitive information with confidentiality.
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 Strong organizational and time-management skills.
 </li>
 <li>
 
 Language Proficiency:
 
 </li>
 <li>
 Fluency in English is required; proficiency in Arabic is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 ManpowerGroup Middle East
 
 is an equal opportunity employer and encourages applications from all qualified individuals.
 
</div>

Human Resources Executive

<div>
 
 Our client is seeking a dedicated and customer-focused Customer Service Representative to join their team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing product and service information with professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding customer experiences.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 
 &bull; Respond to customer inquiries via phone, email, chat, and in-person interactions.
 
 
 &bull; Provide accurate, valid, and complete information about products and services.
 
 
 &bull; Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
 
 
 &bull; Process orders, returns, and exchanges efficiently.
 
 
 &bull; Maintain customer records and update account information as needed.
 
 
 &bull; Work closely with other departments to resolve customer issues.
 
 
 &bull; Identify and escalate complex issues to appropriate personnel or departments.
 
 
 &bull; Meet personal and team performance goals, including customer satisfaction metrics.
 
 
 &bull; Stay informed about company policies, procedures, and promotions to better assist customers.
 
 
 &bull; Create reports &amp; dashboard which display relevant metrics that can help improve the business
 
 
 &bull; Support the facility management team to ensure all locations are in optimal condition
 
 
 &bull; Develop and implement efficient customer service workflows and operational processes to improve response times and reduce errors.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 
 &bull; High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.
 
 
 &bull; Previous experience in customer service, call centers, or a related field preferred.
 
 
 &bull; Excellent verbal and written communication skills.
 
 
 &bull; Strong problem-solving skills and ability to handle challenging situations with patience and professionalism.
 
 
 &bull; Proficiency in using ODOO ERP, Monday, customer service software, CRM systems, and Microsoft Office Suite.
 
 
 &bull; Claim management
 
 
 &bull; Ability to multitask, prioritize, and manage time effectively.
 
 
 &bull; A customer-centric attitude with a passion for helping people.
 
 
 &bull; Knowledge of high end and luxury products within the furniture industry.
 
 
 
 
 
 
 Working Conditions:
 
 
 
 &bull; Full-time position with potential for evening, weekend, or holiday shifts.
 
 
 &bull; Work may involve prolonged periods of sitting and using a computer.
 
 
 &bull; Fast-paced, team-oriented work environment.
 
 
 
</div>

Customer Service Representative

<div>
 
 
 Job Title:
 
 Cost Controller
 
 
 
 Location:
 
 Abu Dhabi
 
 
 
 
 
 
 Overview:
 
 
 
 We are currently partnering with a leading lifestyle brand in the UAE to hire a
 
 Cost Controller
 
 . The successful candidate will be responsible for monitoring, analysing, and controlling costs to ensure profitability and operational efficiency across the business. Prior experience in the F&amp;B industry is preferred, particularly in managing food, beverage, and operational costs in a multi-outlet environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and maintain accurate cost control systems for inventory, production, and operations.
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 Monitor daily material consumption, wastage, and variance between standard and actual costs.
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 Conduct regular cost and margin analysis to identify opportunities for savings and efficiency improvements.
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 Collaborate with procurement, operations, and finance teams to ensure cost accuracy and budget alignment.
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 Prepare detailed cost reports and analysis for management review and decision-making.
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 Oversee stock control processes, including stock counts, reconciliations, and variance investigations.
 </li>
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 Support pricing strategies by providing cost insights and profitability assessments.
 </li>
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 Ensure compliance with internal control procedures and company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Accounting, Finance, or related discipline (CMA or equivalent certification preferred).
 </li>
 <li>
 4&ndash;7 years of experience in cost control, ideally within the F&amp;B or hospitality sector.
 </li>
 <li>
 Strong knowledge of inventory management and cost accounting principles.
 </li>
 <li>
 Proficient in ERP and reporting systems (e.g., SAP, Oracle, or Odoo).
 </li>
 <li>
 Advanced Excel and financial modeling skills.
 </li>
 <li>
 Analytical mindset with a focus on accuracy, cost efficiency, and operational improvement.
 </li>
 </ul>
</div>

Cost Controller

<div>
 
 
 
 Contract:
 
 
 
 8 Months
 
 
 
 
 
 Employment:
 
 
 
 Outsourced through ManpowerGroup Middle East
 
 
 
 
 
 
 
 Description:
 
 
 
 
 
 
 As an External Communications Associate, you drive measurable outcomes for an external communications program and ensure the development of long-term strategic plans that match its overarching business goals. You act as a subject-matter specialist within our company external communications ecosystems, which you use to build new external communications processes, procedures, and methods with foresight to anticipate and address future issues. You leverage your proficient knowledge of executive management, stakeholder management, and business acumen to coach executives on PR and external comms, bring the voice of the outside world, and manage our reputation.
 
 
 
 
 
 
 Responsibilities include:
 
 
 
 - Respond to editorial inquiries and requests for information release. Support the angle of the story and work with the journalist to provide additional information.
 
 
 - Manage comms programs, driving design of and review presentations, comms, and visuals for marketing and communications events.
 
 
 - Manage agencies for programs by defining objectives, identifying key tasks or work streams, providing content, and establishing and monitoring budget.
 
 
 - Support protection of our external reputation among communities it operates, the media, and general public, managing incidents, responses, and reactive issues, including supporting crisis comms.
 
 
 - Support development of communication strategies to keep the public informed of our programs, products, accomplishments, or point of views. Drive development of high-quality comms plans and materials (e.g., emails, press releases, pitches, marketing copy, announcements, presentations articles, social media content) to publicize and promote communications and public relations programs, facilities, events, or objectives amongst external audiences.
 
 
 - Represent comms perspective within cross-functional PA and business areas, acting as the voice of the outside world.
 
 
 - Coordinate and facilitate interviews and review briefing materials to prepare key spokespeople for cross-functional comms, coaching execs on PR and external comms to be effective spokespeople.
 
 
 - Define measurement criteria to determine whether external communications programs are meeting business expectations and requirements. Track effectiveness of communications campaigns and manage feedback channels, using the information to drive recommendations that improve the external communications strategies.
 
 
 - Represent a business or product area, acting as a spokesperson.
 
 
 
 
 
 
 Minimum role qualification requires proficiency in:
 
 
 
 - Crisis comms
 
 
 - Executive management
 
 
 - Information synthesis
 
 
 - Strategic communications
 
 
 - External landscape
 
 
 - External stakeholder management
 
 
 - Agility
 
 
 - Industry trends
 
 
 - Current landscape
 
 
 - Business acumen
 
</div>

PR and External Communications Manager - 8 Months

<div>
 
 
 Contract:
 
 1 year (renewable and extendable)
 
 
 
 Employment:
 
 Outsourced through ManpowerGroup Middle East
 
 
 
 
 
 
 Role:
 
 
 
 We are seeking a detail-oriented and proactive Office Administrator to provide high-level administrative support and project coordination across our client's operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with cross-functional teams, and can manage multiple priorities with professionalism and discretion.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide administrative support for departmental projects and senior managers, ensuring smooth execution and coordination.
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 Compile and analyze data, conduct research, and prepare confidential reports and presentations.
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 Draft and manage internal communications, correspondence, and documentation.
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 Maintain and update departmental manuals, logs, and filing systems.
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 Support senior managers with calendar management, meeting arrangements, travel bookings, expense reporting, and handling confidential information.
 </li>
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 Ensure compliance with company policies and procedures.
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 Manage invoice and PO processing as well as the inventory and procurement of pantry and office stationery supplies/needs.
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 Liaise effectively with internal teams, external clients, and suppliers.
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 Utilize various software applications and databases for reporting and tracking (e.g. Ariba).
 </li>
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 Assist with financial reporting and budget tracking.
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 Administer DHL, DU, and Amex card processes.
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 Coordinate visa applications and renewals for employees and new joiners.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Proven experience in administrative or operations support roles.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Excellent written and verbal communication skills in English, Arabic is a plus.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and database management.
 </li>
 <li>
 Ability to handle sensitive information with discretion.
 </li>
 <li>
 Knowledge of financial processes and reporting is a plus.
 </li>
 </ul>
 
 
</div>

Office Administrator

<div>
 
 Our client, a leading shipping company is looking to hire a Senior Logistics Manager with strong experience in Container Shipping Logistics.
 
 
 
 
 
 
 
 Key Job Areas:
 
 
 
 
 Mission is to improve the empty flow efficiency of fleets containers in RSEA/MEG/ISC and pilot Intermodal activity (Carrier Haulage).
 
 
 You must operate with the minimum container fleet required at minimum cost.
 
 
 As Head of the department, you will lead a team of 4 head counts within the Regional Office.
 
 
 Perfect intermediate between the HQ Logistics and the Regional Office agency network.
 
 
 
 
 
 The scope of activity will include, but not limited to following:
 
 
 
 
 
 
 Equipment Management (Empty)
 
 
 <ul>
 <li>
 Ensure equipment availability at needed levels in depot and terminal by analyzing the equipment&rsquo;s forecast to ensure 100% export requirement has been met.
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 Constant concern of optimization of the container fleet.
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 Manage local logistics costs Optimization / Imbalance optimization.
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 Forecasting of container supply and demand requirements within minimum cost to the Line.
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 Responsibility to reduce the empty idle time by throughout coordination with Agency Logistics and Ops departments / depot / terminal to keep standard inventory.
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 Monitor and propose for the vessel back loading including targeted idle, Projected volume and damaged units.
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 Equipment Evacuation planning as per HQ guidelines.
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 Regular Interaction with HQ / RO Operation / RO Cargo flow managers to maximize Empty load/discharge on each vessel.
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 Provides Weekly / monthly Equipment and Cost reports, data and key highlights to HQ &amp; RO Manager.
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 Performance analyzes monthly / quarter wise and yearly for each agency.
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 Ensure proper logistics reporting and KPI's compliances from Local agency offices.
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 Set and implement strategic policy aims at maintaining and enhancing the performance in the whole equipment flow. Not only from the perspective in the logistics and Commercial benefit point of view.
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 Monitor the compliance of the required logistics procedures and system updating.
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 Provide recommendations to management for service enhancement by setting up evaluation parameters.
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 Establishes and monitors container equipment dwell-times to cover all stock status codes on-land.
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 To communicate within the region and make certain the regional requirements are in line with the company&rsquo;s strategy.
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 Ensure to use all available system tools within the company
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 To formulate business requirements and enhance procedures/system features and co-ordinate within the region.
 </li>
 </ul>
 
 
 
 
 
 Equipment Management (Full)
 
 
 <ul>
 <li>
 Responsibility to reduce the idle Full time by throughout coordination with Agency Customer Service Teams.
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 Raise, prepare the details to allow HQ / RO Legal departments to activate negotiation with third parties (shippers / Consignees / Customs / Local Authorities)
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 Assist the local agency for any cargo disposal or evacuation back to POL or new POD.
 </li>
 </ul>
 
 
 
 
 
 OPEX Vision and Target
 
 
 <ul>
 <li>
 Minimize terminal and depot empty storage.
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 Minimize M&amp;R cost with respect to high company standards.
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 Creates and develop cost saving initiatives and analyzes cost trends.
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 Monitor and report the Agility actions (Logistics Cost Saving).
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 Inland empty repositioning monitor, analyses and approval.
 </li>
 <li>
 SIPA/Empty supply or evacuation approval for third party loading vessel &amp; Inland Empty Trucking/Rail/Barge.
 </li>
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 Spot Empty rate reduction from 3PF.
 </li>
 <li>
 Reviewing all local expenditure related to Logistics costs and tariffs in order to bring about cost reduction.
 </li>
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 Ensures that local agencies are properly and timely reporting the Logistics expenses under form 9 system.
 </li>
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 Force on strategic projects on empty evacuation planning for cost saving and actions on repositioning or storage cost reduction.
 </li>
 <li>
 Provide immediate problem solution for Agencies and HQ by identifying the solution with very cost-effective way.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of 5 years of higher education in logistics and transport, Container shipping industry
 </li>
 <li>
 Lead, manage and motivate a team
 </li>
 <li>
 Have a sense of authority and responsibility
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 <li>
 Manage emergencies and crisis situations
 </li>
 <li>
 Team spirit
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 Rigorous
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 Dynamic
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 <li>
 Good Communication and English skills
 </li>
 </ul>
 
 
</div>

Logistics Manager

<div>
 
 
 Location:
 
 Dubai, UAE (On-site)
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 
 
 
 About the Role:
 
 
 
 Our client is seeking a highly organized and detail-oriented Logistics Coordinator to join their operations team in Dubai. The ideal candidate will manage the planning, coordination, and execution of supply chain activities, ensuring the timely and efficient delivery of goods while maintaining high standards of accuracy and compliance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Coordinate the movement of goods, including shipping, receiving, and distribution processes.
 </li>
 <li>
 Schedule and track shipments, ensuring timely delivery and adherence to customer requirements.
 </li>
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 Liaise with suppliers, vendors, and transport companies to maintain smooth logistics operations.
 </li>
 <li>
 Monitor inventory levels, update records, and ensure accurate stock management.
 </li>
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 Prepare shipping documentation, customs paperwork, and invoices as required.
 </li>
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 Communicate with internal departments to coordinate order fulfillment and resolve any logistics issues.
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and local/international logistics laws.
 </li>
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 Identify process improvement opportunities to enhance efficiency and reduce costs.
 </li>
 <li>
 Maintain accurate reports and records of all logistics activities, including transportation costs, delivery schedules, and inventory movement.
 </li>
 <li>
 Handle any ad-hoc logistics tasks as assigned by the operations manager.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or related field.
 </li>
 <li>
 2-4 years of experience in logistics, supply chain, or operations coordination.
 </li>
 <li>
 Knowledge of local and international shipping regulations and documentation requirements.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and logistics management software.
 </li>
 <li>
 Strong organizational, analytical, and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to multitask and manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Detail-oriented with strong time management skills.
 </li>
 </ul>
 
 
 
 
 
 Industry:
 
 Logistics / Supply Chain / Operations
 
 
 
 Job Functions:
 
 Logistics Coordination, Inventory Management, Transportation Management
 
</div>

Logistics Coordinator

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