Qureos Mentor

MAPFRE Insurance

<div><div>Schedule is<b> </b>Monday through Friday, 7:30 a.m. - 4:00 p.m. or 8:00 a.m. - 4:30 p.m.</div><br>
<div></div>
<div>
This position has a 90 day, on-site training period along with advancement opportunities after your first year.</div><br>
<div></div>
<div>
Come join our Insurance Operations team! We&rsquo;re looking for a highly organized individual who thrives in a fast‑paced environment and is eager to contribute to the daily success of the team. If you enjoy meaningful work that keeps everything running smoothly behind the scenes, this is a great fit.</div><br>
<div></div>
<div><b>
Summary</b></div><br>
<div></div>
<div>
Review, verify and process incoming insurance related documentation. Job tasks provide support to all areas of Insurance Operations.</div><br>
<div></div>
<div><b>
Responsibilities</b></div><br>
<div></div>
<ul>
<li>Process and deliver correspondence to intended party for Claims and Underwriting</li>
<li>Index documents received electronically and scanned documents</li>
<li>Utilize existing unit and company policies and procedures to complete all assigned functions correctly and efficiently within stated deadlines</li>
<li>Process Merit Rating Board Hearing Lists and Claim print requests</li>
<li>Process various data entry functions and clerical support</li>
<li>Verify accuracy of independent vendor bills in preparation for payment by Accounts Payable</li>
<li>Print and mail letters, brochures, certified mail, agency mail, Partner Select forms, manual checks and transcribe various recordings of interviews, E-letters, memos, reports, and form letters</li>
<li>Process Auto Injury Solutions No Match/Exception reports/letters and update the medical bill log</li>
<li>Respond quickly and independently to lobby visitor concerns</li></ul><br>
<div></div>
<div><b>
Skills and Abilities</b></div><br>
<div></div>
<ul>
<li>Strong organization and prioritization skills</li>
<li>Effective verbal and written communication skills</li>
<li>Ability to work in a fast-paced environment with minimal supervision</li>
<li>Must have strong PC skills for recordkeeping and research and strong working knowledge of Microsoft Office</li>
<li>Ability to interact well with others in a team environment</li>
<li>Working knowledge of several types of office equipment i.e.: scanners, photocopiers and the ability to use external vendors file online tools</li>
<li>Knowledge of automated inventory systems, alphanumeric cataloging and basic purchase order creation preferred</li>
<li>Basic math skills</li></ul><br>
<div></div>
<div><b>
Qualifications</b></div><br>
<div></div>
<ul>
<li>High school diploma or equivalent</li>
<li>Previous experience in a customer service position helpful</li></ul><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Why Mapfre?</b></h2><br>
<p></p>
<p>
As a global insurance leader with a strong local presence, we offer more than a job &mdash; we provide a purpose-driven career where your growth, well-being, and impact truly matter.</p><br>
<p></p>
<p><b>
Purpose &amp; Culture:</b> Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.</p><br>
<p></p>
<p><b>
Comprehensive Benefits:</b> Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.</p><br>
<p></p>
<p><b>
Career Growth:</b> Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.</p><br>
<p></p>
<p><b>
Social Responsibility:</b> Contribute to meaningful initiatives through Fundaci&oacute;n Mapfre, supporting communities and sustainability worldwide.</p>
<p>
#MAPFRE123</p><br>
<p></p>
<p><b>
Pay Philosophy</b>: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.</p><br>
<p></p>
<p>
Salary Range $18.00 - $20.00 per hour</p><br>
<p></p>
<p><i>
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at </i><i>talentacquisition@mapfreusa.com</i><i>.</i></p><br>
<p></p>
<p><i>
We are proud to be an equal opportunity employer.</i></p></div><p></p>

Operational Support Services Rep

Join MAPFRE Insurance and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MAPFRE Insurance

About Company

Operational Support Services Rep