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Marham - Find a Doctor

Marham is a leading health technology platform focused on improving healthcare access and patient experience across Pakistan. We are looking for Pharmacy Support Executives who can combine their pharmacy knowledge with strong communication skills to assist patients and ensure a smooth healthcare journey on our platform.This role is ideal for Pharm-D graduates who want to build a career in the health tech industry and contribute to patient care in a non-clinical capacity.Key Responsibilities<ul><li>Assist patients through chat and digital communication channels in a professional and timely manner.</li><li>Provide guidance related to healthcare services available on the platform, including consultations, doctors, labs, and pharmacy-related services.</li><li>Understand patient concerns and ensure a supportive and positive interaction.</li><li>Maintain accurate knowledge of Marham&rsquo;s services and processes to guide patients effectively.</li><li>Coordinate with internal teams to resolve patient queries and concerns efficiently.</li><li>Handle multiple conversations simultaneously while maintaining service quality and professionalism.</li><li>Contribute to improving patient experience by identifying common concerns and suggesting improvements.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Pharmacy (Pharm-D).</li><li>Fresh graduates or candidates with up to 6 months of experience are encouraged to apply.</li><li>Strong verbal communication.</li><li>Good interpersonal and problem-solving abilities.</li><li>Comfortable using computer systems, chat tools, and online platforms.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>A professional, empathetic, and patient-focused mindset.</li></ul>What We Offer<ul><li>Opportunity to work in a growing health tech environment.</li><li>Exposure to digital healthcare operations and patient engagement.</li><li>A collaborative and supportive team culture.</li><li>Learning and development opportunities within the healthcare technology sector.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Pharmacy Support Executive (HealthTech)

Marham is a leading health tech platform committed to improving patient experiences and access to healthcare across Pakistan. We are looking for a Patient Experience Executive who is passionate about healthcare, has excellent communication skills, and wants to make a real impact on patient interactions.This role is perfect for Pharmacy, Life Sciences, or other health-related graduates who want to leverage their knowledge in a patient-facing, non-clinical role.Key Responsibilities<ul><li>Serve as the first point of contact for patients via chat, providing professional, timely, and empathetic responses.</li><li>Understand patient needs, address concerns, and ensure a seamless and positive experience.</li><li>Maintain deep knowledge of Marham&rsquo;s healthcare services and solutions to provide accurate guidance.</li><li>Collaborate with internal teams to resolve patient issues efficiently.</li><li>Manage multiple patient interactions simultaneously while maintaining high-quality service.</li><li>Identify opportunities to enhance patient experience and provide feedback for continuous improvement.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (Pharmacy / Life Sciences / Health-related graduates preferred).</li><li>Experience: Fresh 6 months in customer support, chat support, or related patient/customer-facing roles.</li><li>Excellent written and verbal communication skills in English are mandatory.</li><li>Strong problem-solving, multitasking, and decision-making abilities.</li><li>Proficient with computer systems and chat support software.</li><li>Ability to work under pressure and meet response time and quality standards.</li><li>Professional, empathetic, and solution-oriented mindset.</li></ul>What We Offer<ul><li>Opportunities for growth and career development in the health tech sector.</li><li>A collaborative, supportive, and mission-driven work environment.</li><li>Exposure to innovative processes and learning opportunities in a fast-paced healthcare platform.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Patient Experience Executive

At Marham, we are on a mission to deliver exceptional experiences to our patients and customers. We are looking for a Customer Experience Executive who is a graduate with excellent communication skills, passionate about creating positive interactions, resolving concerns efficiently, and elevating the overall experience of our users.Key Responsibilities<ul><li>Serve as the first point of contact for customers via chat, providing professional and timely responses.</li><li>Understand customer needs, address concerns, and ensure a seamless and positive experience.</li><li>Maintain deep knowledge of Marham&rsquo;s products and services to assist customers accurately.</li><li>Collaborate with internal teams to resolve complex issues efficiently.</li><li>Manage multiple customer interactions simultaneously while maintaining high-quality service.</li><li>Identify opportunities to enhance customer experience and provide feedback to improve processes.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (graduate level required).</li><li>Experience: Minimum 6 months in customer support, chat support, or related customer-facing roles.</li><li>Excellent written and verbal communication skills in English are mandatory.</li><li>Strong problem-solving, multitasking, and decision-making abilities.</li><li>Proficient with computer systems and chat support software.</li><li>Ability to work under pressure and meet response time and quality standards.</li><li>Professional, empathetic, and solution-oriented mindset.</li></ul>What We Offer<ul><li>Opportunities for growth and career development.</li><li>A collaborative, supportive, and mission-driven work environment.</li><li>Exposure to innovative processes and learning opportunities in a fast-paced company.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Exeperience Executive

As a Multimedia Designer at Marham, you&rsquo;ll be working with the marketing team, providing your expertise to plan, design, shoot, and edit engaging visual content. Your creative outputs will align with the strategy and requirements of all social media channels, including Facebook, YouTube, Instagram, TikTok, and others, supporting Marham&rsquo;s overall marketing goals.This is an exciting opportunity to work in a high-energy marketing team of a VC-backed Pakistani startup that boasts the largest social media following among health tech startups in the region, with 4 million+ followers and a YouTube channel of over 2.2 million subscribers. You will be immersed in the world of digital marketing, content creation, and creative executions, working alongside talented individuals and industry experts.Responsibilities:<ul><li>Edit all types of long-form and short-form video content using industry-standard softwares (e.g., Adobe Premiere Pro, Final Cut Pro) to create polished and visually appealing videos.</li><li>Capture/shoot high-quality footage using professional-grade cameras, lighting, and audio equipment, ensuring top-notch production value.</li><li>Design engaging social media creatives / designs using Adobe Photoshop, Illustrator, or similar software for Facebook, Instagram, YouTube, and other platforms.</li><li>Develop creative concepts, storyboards, and shoot/edit video projects including promotional videos, ads, educational content, interviews, and event coverages.</li><li>Conceptualize, shoot, and edit reels/short-form video content, as well as long-form content such as podcasts and interviews.</li><li>Maintain and organize video equipment, ensuring it is ready and functioning for all scheduled shoots, in collaboration with the team.</li><li>Stay updated on industry trends, techniques, and best practices in videography, video editing, and graphic design to continuously improve output quality.</li><li>Collaborate with internal teams and external stakeholders to meet project deadlines and deliver video and design content that meets or exceeds expectations.</li><li>Ensure all video and design content adheres to Marham&rsquo;s brand guidelines and maintains visual consistency across platforms.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in film production, media studies, communications, graphic design, marketing, or a related field.</li><li>Proven experience as a multimedia designer or videographer, with a strong portfolio showcasing work in both videography and graphic design.</li><li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, and design software such as Adobe Photoshop and Illustrator.</li><li>Experience in designing creatives for social media platforms, ensuring they align with the brand&rsquo;s aesthetics.</li><li>Excellent storytelling skills and a strong eye for visual aesthetics, composition, and detail.</li><li>Knowledge of video production techniques, including shooting, lighting, sound recording, and editing.</li><li>Ability to work independently and collaboratively in a fast-paced environment, handling multiple projects simultaneously.</li><li>Effective communication and interpersonal skills, with the ability to convey ideas and collaborate with cross-functional teams.</li><li>Flexibility to adapt to evolving project requirements and timelines.</li></ul>Benefits:<ul><li>Competitive salary based on experience.</li><li>Opportunity to work with a dynamic and innovative team in the startup space.</li><li>Professional development and growth opportunities.</li><li>Access to doctors and healthcare services at discounted rates or for free.</li></ul>How to Apply:If you&rsquo;re passionate about creating compelling visual content and making a meaningful impact, we&rsquo;d love to hear from you! Please submit your resume along with a link to your portfolio that demonstrates your multimedia design and videography skills.Note: Only candidates who submit a portfolio of their work will be considered. Ensure that you include your best work in your portfolio submission.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Multimedia Designer

Join Marham - Find a Doctor and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Marham - Find a Doctor

About Company

Pharmacy Support Executive (HealthTech)

Patient Experience Executive

Customer Exeperience Executive

Multimedia Designer