Qureos Mentor

Marine Traders Pvt Ltd

<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or a related field</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication abilities with effective stakeholder management</li><li>Demonstrates a high level of professionalism, integrity, and discretion</li><li>Previous experience in project management or strategic roles is a plus</li><li>Capable of working efficiently in a fast-paced, dynamic environment</li><li>Proficient in Canva and Microsoft Office; knowledge of Adobe tools is an added advantage</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Notice Period?</li><li>Willing to travel to Bhediyan - Lahore?</li></ul>Work Location: In person

Executive Assistant

Requirements:<ul><li>Excellent spoken and written English (mandatory)</li><li>Neutral or American accent with clear pronunciation preferred</li><li>Prior experience in a call center or customer service role is a plus</li><li>Strong communication, listening, and problem-solving skills</li><li>Ability to work in night shifts (US/UK time zones)</li><li>Basic computer skills (MS Office, CRM tools)</li><li>Ability to multitask and perform under pressure</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Can work in night shift? ( 8 pm to 5am )</li><li>Can Travel to DHA Rahat?</li><li>Current &amp; Expected Salary?</li></ul>Work Location: In person

Cold Callers

Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional and timely manner</li><li>Provide accurate information and resolve customer queries effectively</li><li>Manage customer interactions via calls, emails, or chats as required</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Achieve individual and team KPIs (AHT, CSAT, FCR, conversion targets)</li><li>Handle complaints with patience and ensure proper resolution</li><li>Follow up with customers to ensure satisfaction and retention</li><li>Adhere to company policies, processes, and quality standards</li></ul>Requirements:<ul><li>Excellent spoken and written English (mandatory)</li><li>Neutral or American accent with clear pronunciation preferred</li><li>Prior experience in a call center or customer service role is a plus</li><li>Strong communication, listening, and problem-solving skills</li><li>Ability to work in night shifts (US/UK time zones)</li><li>Basic computer skills (MS Office, CRM tools)</li><li>Ability to multitask and perform under pressure</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Can work in night shift? ( 8 pm to 5am )</li><li>Can Travel to DHA Rahat?</li></ul>Work Location: In person

Call Center Representatives

Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions (calls, emails, chats) professionally</li><li>Provide accurate information and resolve customer queries in a timely manner</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Manage and update customer records in CRM systems</li><li>Meet daily/weekly/monthly performance targets (KPIs)</li><li>Handle customer complaints with patience and problem-solving skills</li><li>Coordinate with internal teams to ensure quick issue resolution</li><li>Conduct follow-ups and ensure customer retention</li></ul>Requirements:<ul><li>Excellent spoken and written English (mandatory)</li><li>Neutral or American accent with clear pronunciation and fluency</li><li>Prior experience in BPO/Call Center or international customer service preferred</li><li>Strong listening, communication, and interpersonal skills</li><li>Ability to work in night shifts (as per international time zones)</li><li>Basic computer skills (MS Office, CRM tools)</li></ul>*Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Can work in night shift? ( 8 pm to 5am )</li><li>Can Travel to DHA Rahat?</li></ul>Work Location: In person

Customer Service Representative - BPO

Key Responsibilities:<ul><li>Review and analyze field reports to identify emerging risk trends and operational gaps</li><li>Develop weekly summaries, dashboards, and management reports for informed decision-making</li><li>Collaborate with regional teams to ensure accuracy, consistency, and timeliness of reporting</li><li>Manage and update a centralized risk and compliance database</li><li>Track regulatory changes and external risk factors impacting operations</li><li>Assist in the implementation of compliance frameworks and monitor progress against set objectives</li></ul>What We&rsquo;re Looking For:<ul><li>Strong analytical mindset with a structured approach to problem-solving</li><li>Excellent written and verbal communication skills, particularly in report writing</li><li>High level of integrity with the ability to manage sensitive and confidential information</li><li>Educational background or experience in Business Administration, Risk Management, Data Analysis, or a related field</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Notice Period?</li></ul>Work Location: In person

BDM (Ecommerce Sales)