Qureos Mentor

Mashreq Corporate & Investment Banking Group

Maintain existing relationships, and solicit acceptable new Escrow relationships, to achieve pre-set financial/non-financial objective.Close working relationship with RERA and other Emirates Regulators.Internal: CIBG Marketing, TOD. Operations and TSD.Identify and segment target market, develop new business to broaden the portfolio, and implement the annual marketing plan for the (REF) Division. Develop and maintain strong relationships with decision-makers in key Local/Regional/International Developers, to originate business to meet financial targets.Introduce MB as a player and cross sell their products.Review the existing portfolio in a timely manner, establish appropriate account plan, and recommend appropriate credit facilities to REF in line with the bank s credit policy to maximize earnings while containing risk to an acceptable level, Review and initiate policy changes in line with the regulations, as necessary, to suit evolving business conditions.Manage the day to day tasks of the TMD, and train, develop, motivate and evaluate the CSU team.Co-ordinate with concerned Groups and Divisions to ensure timely and efficient delivery of required services and solutions to clients.Keep up-to-date with the Market, Regulatory, Competitive Environment and Industry Conditions that may impact the marketing plan and the existing portfolioComplete knowledge and clear understanding of the bank s credit policy and operating systems. Strong legal knowledge and marketing skills mandatory. Thorough awareness of various financial products/services and knowledge of the local/regional/international markets. Excellent communication and analytical skills with ability to perform as a team player. Proven leadership qualities are an imperative, together with strong inter-personal and communication skills. The leading financial institution in MENAWhile more than half a century old, we proudly think like a challenger, startup, and innovatorin banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate? To help customers find their way to Rise Every Day, partnering with them throughthe highs and lows to help them reach their goals and unlock their unique vision of success.Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Relationship Manager

Looks for opportunities and harvests all referrals for Investment and Insurance(I&amp;I) sales for BB Team- BDOs/RMs. Presenting opportunities and value of Investment and Insurance products to BB Clients. Profile each customer met to understand their needs.Promote the Investment / Insurance business and generate FER through the BB portfolio by cross selling wealth products.Educate and present I&amp;I ideas, opportunities, need analysis to the BB Team to generate referrals.Supports primary point of fulfillment of customer cross sell for all I&amp;I Products in Business Banking. Responsible for end to end sale / service for I&amp;I sales to BB.Up selling, cross-selling, providing regular market information updates and trend analysis to clients. Ensure superior customer service thereby contributing to the overall customer experience. Take ownership of customer complaint on Insurance. Co-ordinate with respective investment and insurance teams for resolution.Be a team player and contribute to achievement of goals based on the Key Performance Indicators.Provide constructive and constant feedback on improvement of I&amp;I products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.Minimizing Insurance attrition.Operating Environment, Framework and Boundaries, Working RelationshipsWork with I&amp;I Proposition Team to understand products, markets, opportunities. Will directly interact with I&amp;I department and their back office along with the following teams Investment Proposition Team: CCAM, DBC, RCO, TCM, TOC, Legal and ComplianceProblem SolvingWell versed with CPRA (Client Profiling and Risk Analysis) to better understand a client, their profile, their need and their risk.Specialized product knowledge of all investment &amp; insurance products at MashreqAbility to work with BB teams to get referrals for Investment/Insurance needsWill have to achieve set FER (revenue) targets and other cross sell products.Knowledge of global economic scenarios and situation of various investment vehicles and financial markets. Does regular competitive analysis to understand what is offered in the market and to constantly provide feedback on competition and customer response to processes, products and servicesDecision Making Authority &amp; ResponsibilityResponsible for generating all Investment / Insurance FER from Business Banking channelHandle end to end sale/service for all Investment / Insurance products for Business BankingWork closely with both businesses and the Investment / Insurance teams to increase wealth product penetration.Knowledge, Skills and ExperienceGood communication, profiling, presentation and analytical skills. Strong interpersonal skills, team player with ability to coach / train others.Knowledge of global economic scenarios and situation of various investment vehicles and financial markets.A Graduate, with at least 6-8 years of experience in wealth management, preferably in the UAE. Preferably SCA certified. Will need to pass UAE R&amp;R, CISI Investment certification, CII, Shariah Certifications and Bancassurance product session.Behavioral Competencies Behavioral Competencies COMPETENCYLEVEL (1-4)(1- Basic 4-SR MANAGERIALCommitted to Result3Communication Skills3Influencing &amp; Negotiation Skills3Customer Focus3Analytical Thinking3The leading financial institution in MENAWhile more than half a century old, we proudly think like a challenger, startup, and innovatorin banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate? To help customers find their way to Rise Every Day, partnering with them throughthe highs and lows to help them reach their goals and unlock their unique vision of success.Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Insurance & Investment Specialist- Business Banking

To provide administrative and operational support to the Global Head of Contracting Finance and assist in management of day-to-day affairs of his office and carrying out of his job assignment efficiently.Provide support to all units within the Contracting Finance Division regarding HR &amp; Admin related servicesGuiding and coordinating with secretaries of unit heads to collate all required HR coordination for respective units and responsible for delivery of all HR related services EA would support the Division Head primarily, but also support Unit Managers on certain specific tasks, mainly travel and expensesKey task for DH: Schedule/diary management; travel planning (visas, flights, hotels etc.); expensesAct as team office manager, for both Dubai and India based team in Contracting FinanceHelp organize internal and external eventsMaintain internal discipline of the office of the Global Head of Contracting Finance by properly organizing inflow and outflow of papers, meetings, appointments, discussions, advising on priority work, etc. to enable to achieve better results.Provide Global Head daily schedule of meetings, appointments, and other engagements to enable him to organize and do necessary preparations. Establish regular follow up with Unit Managers and other Division Heads &amp; unit managers of business groups, as required by the Global Head to facilitate him in carrying out his job timely and effectively.Coordinate delivery of all HR related services which include assisting with recruitment, onboarding, arranging transfers, liaising with MLS on training nominations, liaising with central HR on promotion requisitions and coordination &amp; collation of appraisal process and managing the resignation paperwork. Plan and implement the overall premises strategy which involves balancing budgetary constraints with department requirements. Independently identify suitable locations for new joiners and assist the Admin Dept to rollout the premises planBooks and manages meeting rooms.Attends to a variety of administrative details such as keeping informed of departmental/division activities, transmitting information, developing, implementing and interpreting policies and procedures, and monitoring day to day operations for the office.Assist &amp; guide new joiners with their onboarding processMaintains and updates Organizational ChartsPrepares correspondence, reports, forms, vouchers, work orders and specialized documents related to the organizational unit to which assigned from drafts, notes, brief instructions, corrected copy, dictated tapes, proofreads materials for accuracy, completeness and compliance with departmental policies.Mediate between stakeholders including end users, admin &amp; external vendors, regarding all admin related matters, travel arrangements, hotel bookings, stationary request placements, liaison with procurement unit etc. Ensure coordination between concerned units that all premises projects are managed within the constraints of scope, quality and delivered against specifications. Responsible for coordinating and following up on all requests logged with Admin Helpdesk for various maintenance services and with MIT HelpDesk for user/access administration and purchase of hardware and with CAD for processing of all expense reimbursement/claims of staff. Monitor and coordinate with each unit manager on the Reward &amp; Recognition schemes for the respective units and ensure budgets do not lapse for want of nominations. Handle all staff reimbursements/claims, process staff loans and ensure they comply with HR policy. Organize events, family day Mashreq Forum, off site meetings for the respective groupsHandles and assists annual event/convention for the team High level of maturity and good communication skills are required to balance the needs and expectations of external stakeholders and staff. Very strong interpersonal and communication skills. With good command over English. Ability to manage stressful situations caused by the sensitive nature of the position. Must be able to work under pressure with short/challenging situations.Understanding of HR systems and procedures, good computer skills (MS Office &amp; Outlook)Excellent organizational skills, including prioritizing &amp; multi-tasking effectively in a fast-paced environment.Ability to be focused and have a  can do  attitude, including being flexible, adaptable and embracing on-going changes in the environment.

Executive Assistant

To delight internal and external customers over the telephone.Interact with customers over the phone to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the telephone on the spot.Convert sales opportunities in order to meet financial targets.Clarify and explain procedures and products over the telephone.Capture and report customer feedback towards continual product development.University Graduate (preferably with some finance / banking or maths component).Bilingual.1 - 3 years experienceVery customer focusedComputer literateExcellent communication skillsStrong listening skills.

Senior Personal Banking Advisor

Responsible for leading a team of Solution Architects within the Retail Banking Group, this role ensures that all retail technology solutions are scalable, secure, and aligned with both business objectives and the enterprise technology strategy. Operating at the intersection of strategic alignment and execution, this role provides leadership and guidance across the solution design. The role spans agile squads and waterfall-managed systems of record, engaging cross-functional teams across business, product, engineering, and technology to deliver value-driven outcomes that support RBG s strategic goals. Lead and mentor a team of solution architects across multiple domains. Define and promote solution architecture principles, standards, and best practices. Collaborate with Enterprise Architecture to align solution design with strategic roadmaps. Solution Design &amp; Governance, overseeing the design of end-to-end solutions that balance business needs, cost, scalability, and risk, ensuring solutions follow enterprise architecture principles Partner with business stakeholders to understand needs and translate them into solution roadmaps Guide delivery teams with architectural blueprints, integration patterns, and technology choices. Influence and advice on technology-driven opportunities for innovation and efficiency. Identify architectural risks and define mitigation strategies. Minimum 10+ years in solution architecture, with at least 5 years in a leadership role. Proven track record in leading solution architecture for large-scale retail banking initiatives. Strategic thinker with the ability to balance long-term vision and short-term delivery needs. Ability to translate business requirements into actionable solution roadmaps. Strong stakeholder management and communication skills, including senior-level presentations. Proven track record of leading and mentoring solutions architecture teams. Excellent negotiation and vendor management skills. Experience working in hybrid environments with vendor-managed systems and in-house agile squads. Deep understanding of retail banking systems, digital platforms, and SOR applications. Familiarity with enterprise architecture frameworks and governance models. Expertise in SDLC processes across agile and waterfall methodologies. Strong expertise in solution architecture, including systems integration, APIs, and event-driven designs. Deep knowledge of cloud platforms and SaaS ecosystems. Deep knowledge of Enterprise systems and Design principles. Strong grounding in data and security architecture Experience with DevOps, containerization, CI/CD, and infrastructure-as-code concepts

Vice President - Solution Architect

Manage and keep oversight of the substantial Investment book in Mashreq Gold Segment of Certificate of Deposits, Fixed Income, Mutual Funds, Equities, and Structured Products.Engage with both prospective and existing clients on the investment offering of the bank.Conduct investment account reviews for clients, to ensure that the investment holdings are consistent with their investment objectives.Conduct daily/weekly investment discussions with several bank units to ensure that they are well-informed on markets, the investment strategy, and investment solutions.Actively cooperate to create the area s view in all matters related to investments and on how to turn them into marketable ideas for our clients.Provide feedback based on customer interactions to further improve the Investment Offering to our clients.Collaborate with internal stakeholders for views, ideas, and projects.Be a role model for Relationship Managers and other stakeholders on investment governance and client centricity.Support Mashreq Gold Investment business and proactively look to enhance our offering to the frontline and clients.Have an impact due to his/her contribution to the business and the bank.The candidate must deliver customized solutions to Relationship Managers and/ or directly to the clients as requested based on the client risk profile and requirements.The candidate should look to come up with strategies to enhance the coverage of adding new to investment clients to the investment base.Provide support in the unit to achieve the prescribed objectives for Revenue, AUMs and New to Investment Targets.Monitor, rebalance and restructure portfolios to generate higher levels of satisfaction from the clients.Ensure that clients  requests and requirements are addressed with the utmost transparency, and handle clients  objections with the utmost care. Clear understanding of macroeconomic research and the ability to convert research inputs into actual investments.Knowledge of financial markets, products, financial instruments, correlations, portfolio management theory.Experience in investment advisory, financial markets, and economic analysis.Thorough understanding of products and investment instruments.Thorough knowledge of strategic and tactical asset allocation fundamentals.Knowledge on risk profiling of clients with reference to choosing the right product for the right investor.Preferred to have CFA / FRM/ CAIA Charter or pursuing the CFA/FRM/CAIA Program.Minimum Bachelor s Degree from a reputed institution.

Investment Specialist.RBG - MG Investment Advisor

A member of IAG s senior leadership team responsible to contribute and participate in leading the development and implementation of IAG s strategic priorities, in his/her independent capacity, for a set of complex risk domains assigned of the growing Audit Universe of Mashreq.
Oversee and direct the planning, execution and closure of comprehensive and complex Internal Audit engagements, including thematic, integrated and end-to-end engagements.
Provide value adding consultancy support and guidance to business by providing expert professional opinion in product development and process re-engineering in a seamless manner as processes run through various areas.
Issue audit reports with prioritized risks, accuracy, precision and completeness to senior management.
Lead and provide end-to-end audit oversight over the business risk domains of Mashreq UAE including; Corporate &amp; Investment Banking, Retail Banking and Treasury.
Lead and provide end-to-end audit oversight over a set complex risk management domains of Mashreq UAE including; Credit Risk and Management, Special Assets and Collections, Risk Management (Enterprise Risk, Corporate &amp; Retail Risk, Market Risk, Models Management &amp; Validation, and Regulatory Risk Reporting), Corporate Governance, Finance (Financial Management, Control &amp; Reporting, Central Accounts and Taxation).
Maintain an enterprise-wide oversight over the risk culture (considering existing and emerging risks) across Mashreq s global operations, particularly in the domains designated to him/her, with focus on the UAE and a broader perspective on Mashreq s global operations.
Contribute in leading the planning, development and implementation of the risk-based Internal Audit Plan and lead the development of strategies to achieve optimal coverage and effective assurance of the Audit Universe, via comprehensive and complex Internal Audit engagements, including thematic, integrated and end-to-end engagements.
Oversee and direct the planning, execution and closure of comprehensive and technical Internal Audit engagements, ensuring that effective coverage and analysis of the risk implications is achieved and adequate risk mitigating action plans are committed by the management.
Participate and collaborate with IAG leadership team members in cross-functional Internal Audit engagements by offering expert guidance throughout the planning and execution.
Ensure timely follow-up and closure of all audit action plan items with underlying risks being addressed effectively.
Provide insights and proactive guidance to the Internal Audit leadership team on emerging risks across Mashreq s global banking network and recommend strategic, agile and proactive approaches to provide assurance and advice.
Interface, proactively communicate and directly engage with the Bank s senior leadership as a primary point of contact for the designated risk domains (including the Group Heads of Corporate &amp; Investment Banking, Retail Banking, Treasury, Credit Management, Risk Management, Corporate Affairs and Company Secretary) to influence the implementation of the Internal Audit strategic priorities and secure buy in for closing control gaps.
As an expert in the identification of risks and control matters, provide value adding consultancy support and guidance to business by providing expert professional opinion in product development and process re-engineering in a seamless manner for bank-wide and cross-functional processes.
Effectively call meetings and oversee plans and results for intricate and complex risk matters and processes that run across and relate to various areas.
Represent Internal Audit in various management and steering committees and provide advice and direction on matters related to Governance and Controls.
Interface and engage with Regulators, Consultants and Assurance Providers and ensure that all regulatory requirements / expectations pertaining to Internal Audit are met in an effective and timely manner.
Provide active leadership and guidance to a team of highly skilled Internal Audit professionals in fulfilling complex mandatory regulatory reviews and validations.
Ensure adherence to the approved Internal Audit procedures, Internal Audit Standards and best industry practices.
Ensure adherence with all Balanced Score Card (BSC) targets / thresholds applicable for the team.
Lead, coach and train the audit staff to improve overall effectiveness and improvement of skills in a dynamic regulatory landscape and a constantly evolving control environment.

Head of Business and Risk Audit

Join Mashreq Corporate & Investment Banking Group and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.