Qureos Mentor

Mashreq Corporate & Investment Banking Group

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 Main Project Deliverables
 
 
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 Lead the bank&rsquo;s wholesale Islamic product development initiatives by addressing the gaps in Wholesale Islamic offering Identified by the incumbent, and the wholesale business 1) between Mashreq&rsquo;s Al Islami and Mashreq&rsquo;s Conventional offerings, and 2) viz-e-viz the competition
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 Develop new product areas or enhancements required for Islamic wholesale business in coordination and work closely with all counterparties and partners i.e. the Shariah Governance Team, Global Transactional Banking, Operations, other product &amp; business partners, Technology etc. to fix the gaps in the wholesale offerings. Support gap analysis across Wholesale Islamic business. Be fully responsible for end-to end synergic, comprehensive and best in class wholesale proposition/offering
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 Work on the propositions to develop/enhance the Islamic Banking offering, ensuring that basic infrastructure, technological support, operational processes are in place or built, to ensure smooth execution of the Islamic Banking business/products
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 Supporting business &amp; sales team with product onboarding &amp; execution, guiding RMs on product &amp; offering familiarity. Regular interaction with RMs to explain the Islamic Structure/offerings and take the RM through the details
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 The job holder is entrusted with completing and upgrading the Islamic offering in terms of reviewing and enhancing the documentation in line with Mashreq&rsquo;s Conventional and competitor platforms. Interact with the Shariah Team/Legal/Ops/Compliance etc to ensure all requisite approvals are in place
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 Work with the respective digital squads to make sure Islamic is being comprehensive incorporated in the offering
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 Work with Marketing on promoting Mashreq Al Islami Proposition
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 Work with the Business Intelligence Unit /Advance Data Analytics teams to create dash boards for Islamic Business monitoring
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 Audit/Governance
 
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 SOPs, Product Manuals, PPGs, SLAs, Diagnostics
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 Work closely with the Shariah Team to make sure all documentation, FATWA&rsquo;s, AAOIFI&rsquo;s and any Shariah policies are being implemented properly across the divisions
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 Financial
 
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 Ensure all Fee/Annuity revenue is correctly captured into Islamic GLs and all Annuity Accruing products&rsquo; completeness is ensured via systemic checks
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 Ensure correct Account / rate set up by operations on Islamic cases, account by account tracking on Islamic cases in provisioning buckets
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 Operating Environment, Framework and Boundaries, Working Relationships
 
 
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 Work closely with back-end teams, operations, MIT, Customer experience, divisions for developing backend seamless solutions for new products and propositions for Islamic banking customers
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 Work with all channel owners to align distribution process for Islamic banking customers
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 Support and lead back-end process establishment and improvement for new product and propositions, cross functional stakeholders
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 Ensure adherence to Compliance and Shariah Guidelines
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 Problem Solving
 
 
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 Work closely with product managers, seeking to influence executions and resource allocation processes to create a sense of priority and urgency for Islamic activities
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 Ensure sales and service processes are effective and meets or exceeds customer expectation
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 Work with the distribution framework and operational support functions, effective implementation with many stakeholders will be a deliverable
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 Decision Making Authority &amp; Responsibility
 
 
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 Have thorough understanding of business dynamics across the divisions to leverage on multiple product / service needs of Islamic Banking customers to better position Islamic offering as a key part of a truly valuable customer proposition / offer
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 Aggressive growth in a market where there is a growing penetration from competition where Mashreq Group Business is at AED 15.7 billion and the Islamic Business in the United Arab Emirates is around USD 220 Billion
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 Evaluate features, profitability and positioning of products and ensure each maximized the customer take-up and commercial reward for Mashreq bank
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 Knowledge, Skills and Experience
 
 
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 Minimum 10 years of banking and finance experience with superior knowledge in business backend, execution requirements in general banking segment, Experience of working within large and complex financial institution/(s) is a must
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 Understand all product features and islamic structures of corporate banking and international banking
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 Strong analytical, problem solving, planning, interpersonal and execution skills &amp; Business understanding
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 Ability to lead close critical items coordinate with product teams keeping focus on customer centricity
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 Strong commercial orientation and effective people management skills
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 Knowledge of all aspects of the marketing mix, with strengths in basic product execution and backend support
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 Business degree or equivalent professional qualification
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Product Manager - Wholesale Islamic Banking

Oversee the financial &amp; operational performance of all Mashreq assets &amp; properties.To ensure all operations under Property &amp; Facility Management are run efficiently and within budget where applicable. Oversee performance management of all appointed service providers to ensure the required quality, standards and best practices are implemented and exceeded where possible. Provide the organization the required quality services related to asset &amp; property management inclusive of fire life and safety; set up the facility management services and set the asset &amp; property management major SOPs for the bank premises and properties opting towards minimizing cost and improvement of internal / external customer satisfaction.To ensure that Mashreqbank s real estate investment and franchise is protected to the greatest extent possible through professional, effective and prudent management of building operations, the expense base and an effective premises strategy.Developing, implementing and managing an asset management strategy; creation of verification process flows and detailed procedure manual for stakeholder signoff and implementation, covering the portfolio to support the business plan. Asset transfer, write off s, vendor arrangement &amp; management to ensure timely service is provided to business as and when required.Preparing annual budgets for all asset management capital works and expenses; monitoring expenditure against plan and preparing variance analysis reports.Inventory management of Mashreqbank s non-technology assets including reporting to the financial control teams and external auditors.Developing and managing a full facilities management program utilizing and coordinating contracted services and vendors engaged in fabric, plant and equipment maintenance.Soft Services provision across the Mashreq properties ensuring high levels of housekeeping, pest control, internal/external landscaping. Conducting proactive vendor management in line with Mashreqbank procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the asset management function.Management of detailed vendor KPI s ensuring best practices, timely delivery of planned and reactive services across the all Mashreq properties. Developing, managing and maintaining a reactive maintenance facility to include an admin. Help desk. This reactive maintenance capability includes an emergency response capability.Project managing small moves and building infrastructure replacement / upgrade projects.All other compliance requirements relating to the asset management function including but not limited to risk and control self assessment, records retention and information security.Development of department Business Continuity Plan, outlining and inclusive of all key stakeholder roles &amp; responsibilities in the event BCM activate the plan. Building upgrades and enhancements planning, tendering and management until completion. Ensure that all the bank s insurance needs relating to staff, assets and trading are met and that policies are kept current and comprehensive, includes cover for building and equipments, third party liability, computer installations, vehicle and bank blanket insurance.Provide fire, safety and first aid training for Mashreqbank staff and ensure that all employees are aware of fire life and safety requirements.Civil Defence , OFC etc all certificate on time renewal for all Mashreq Premises ,offices , Branches Ensure that the safety standards are maintained in all MashreqBank offices by periodic check up of all fire equipments and safety provisions.Ensure first aid services are available for all employees.Identifying areas wherein energy savings can be made, developing and submitting proposals detailing objective with investment (where applicable) and payback period. Ensuring compliance with Mashreqbank operating policies and procedures, health and environmental standards and with all related local regulations. Employing continuous improvement techniques to work toward minimizing / eliminating health, safety and environmental risks to staff, clients and contractors as well as to premises and assets.Planning &amp; provision of planned sanitizations across all properties. Using planned preventive and cyclical maintenance protocols to ensure Mashreqbank obtains best value for money whilst also ensuring the value of Mashreqbank s non-technology assets is maintained.Management of all aspects of outsourced resources including performance measurement through the development and utilization of service level agreements and key performance indicators.Conducting annual self audits on all Mashreqbank premises.Fewer breakdowns result in longer life of customer assets.Coordination with internal/external stakeholders to ensure events/activities are successfully delivered. Overall means co-coordinating and managing all clients enquiry by carrying out detail survey and estimation so as to offer a turnkey solution / proposal and suggestion with the time frame.To ensure internal reporting and requirements are fulfilled within stipulated timelines.Oversee all property Management, facility management and security functionsReview and obtain approval for the annual budget for the building Service Charge.Review and approval of monthly financial and operational reporting Review and approved the SOP s for building operation with continuous version renewal mechanism.Review and approval of Standard Lease Terms.Negotiate lease agreements for tenant with legal.Manage all non-exclusive leasing agents in terms of information, approved marketing collateral, tenant viewings. Co-ordinate all internal Mashreq requirements regarding depart / seat relocations, event management etc.Oversee the management of Mashreq Global&nbsp;

Manager, Property and Assets

Join Mashreq Corporate & Investment Banking Group and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mashreq Corporate & Investment Banking Group

ABOUT_COMPANY

Product Manager - Wholesale Islamic Banking

Manager, Property and Assets