Qureos Mentor

MasterCard

<p>The essential responsibilities of the position are:</p> <ul> <li>Support the Regional ICA Lead and global Tech ICAMS team in providing regional support in delivering holistic ICAMS team services</li> <li>Review the ICA database to identify and catalog the (i) contract commitments/obligations for the region, (ii) specific tech services covered, (iii) create a repository of gaps/remediation actions, and (iv) identify patterns of problems across different ICA s</li> <li>Identify and study existing MA Tech service provider data dashboards to understand information / data currently available to meet ICA compliance requirements and identify gaps</li> <li>Create a centralized calendar of regulatory audits, inspections and periodic regulator reporting related to the assessment of MA compliance with ICA/outsourcing requirements</li> <li>Identify regional regulator focus areas and common gaps/findings to help Tech ICAMS prioritize activities</li> <li>Collaborate with peers in the other regions and the ICAMS operational team teams to help demonstrate compliance with ICA requirements, such as third party / supplier monitoring, incident reporting, SLA reporting, and other areas</li> </ul>

Regional Intracompany Services Program Manager II

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MasterCard

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Regional Intracompany Services Program Manager II