Qureos Mentor

Maximus KSA | ماكسيموس السعودية

<div>
 
 
 Position:
 
 Electronic Monitoring Inspector
 
 
 
 Type:
 
 Expression of Interest (EOI)
 
 
 
 Location:
 
 Remote/Office-based (KSA)
 
 
 
 
 
 We are collecting profiles for specialists with experience in online monitoring, digital review, and content compliance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor online listings, ads, and digital content through structured checklists.
 </li>
 <li>
 Capture and document evidence of violations.
 </li>
 <li>
 Prepare routine compliance reports.
 </li>
 <li>
 Support supervisors in follow-up actions.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Diploma or higher.
 </li>
 <li>
 Minimum 2 years in
 
 digital operations, online moderation, or e-monitoring
 
 .
 </li>
 <li>
 Completion of
 
 1 course from the Saudi Real Estate Institute
 
 .
 </li>
 <li>
 Strong attention to detail and digital proficiency.
 </li>
 </ul>
 
 
 
 
 
 Important Notice
 
 
 <ul>
 <li>
 This posting is an
 
 Expression of Interest only
 
 .
 </li>
 <li>
 Submission
 
 does not guarantee contact or selection
 
 .
 </li>
 <li>
 Applicants
 
 consent to sharing their profiles
 
 for inclusion in a project bid.
 </li>
 </ul>
</div>

Online Monitoring Inspector (Expression of Interest)

<div>
 
 Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicated
 
 Contact Centre Agent
 
 to join our team! You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls efficiently and professionally.
 </li>
 <li>
 Arrange and manage home visit appointments for surveys.
 </li>
 <li>
 Address inquiries related to scheduling and rescheduling visits.
 </li>
 <li>
 Ensure accuracy and attention to detail when inputting data.
 </li>
 <li>
 Build strong relationships with social beneficiaries while providing excellent customer service.
 </li>
 <li>
 Work independently to solve problems and negotiate scheduling solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Knowledge:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant subject.
 </li>
 <li>
 Tech-savvy with experience using CRM systems, ATS, or similar platforms.
 </li>
 <li>
 Bi-lingual fluency in
 
 English and Arabic
 
 is required.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong communication and active listening skills.
 </li>
 <li>
 Excellent relationship-building and customer service abilities.
 </li>
 <li>
 Problem-solving, negotiation, and adaptability skills.
 </li>
 <li>
 Attention to detail with accurate data entry.
 </li>
 <li>
 High reliability, integrity, and a compassionate approach to work.
 </li>
 <li>
 Passionate about supporting and serving the community.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum
 
 2 years&rsquo; experience
 
 in customer service.
 </li>
 <li>
 Previous experience in a contact centre is
 
 desirable
 
 .
 </li>
 <li>
 Exposure to working with social beneficiaries is a plus but not essential.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be part of a purpose-driven team making a real impact in the community.
 </li>
 <li>
 Work in a dynamic and supportive environment with opportunities for growth.
 </li>
 </ul>
 
 
</div>

Contact Center Agent

Join Maximus KSA | ماكسيموس السعودية and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Maximus KSA | ماكسيموس السعودية

About Company

Online Monitoring Inspector (Expression of Interest)

Contact Center Agent