Qureos Mentor

MediTrans, LLC

Position SummaryThe MediTrans Data Analyst has a level of technological sophistication to use and develop tools to achieve deep insights into statewide, regional, and national data at the intersection of transportation / logistics and healthcare quality and outcomes. The analyst is astute at understanding the operational, political, and circumstantial realities that data may indicate and can succinctly communicate that in a cohesive and visually appealing way through appropriate means such as dashboards, slide decks, visually appealing spreadsheets, etc. The analyst anticipates the users of data and reporting and tailors a core presentation with contingencies to appease the needs of applicable stakeholders, including state departments of health, managed care organizations, plan members, legislative delegations, healthcare facilities, independent transportation providers, internal staff, and board leadership / shareholders. The analyst can work effectively across the organization, engaging necessary resources, intuiting needs and connecting dots beyond immediate tasks. This position will heavily interface and collaborate with seasoned in-house and contracted technological resources, including engineering, product, etc.Essential Functions&middot; Interface in a collaborative and empowered manner in support of a dynamic, cohesive executive team &ndash; inclusive of the Chief Executive Officer, Chief Quality and Compliance Officer, Chief Technology Officer, Chief Product Officer and other organizational / departmental leaders.&middot; Function as a subject matter expert in organizational technology systems and the ways in which data can be derived and utilized to support meaningful insights for national health plans, large corporations, and other stakeholders that effectively meet needs in the level of sophistication and communication required.&middot; Efficiently and accurately compile large amounts of complex information into organized, auditable source files that feed polished and tested data presentations.&middot; Communicate with confidence and comfort when asked to speak to or present on data in an informed manner.&middot; Ability to conduct forensic analytics to determine instances of fraud, waste, and abuse.&middot; Understand and investigate industry trends, developments, and new mandated services and work directly with applicable contacts to understand the data insights required that will inform meaningful talking points, action plans, and decision making.Minimum Required Education and Qualifications&middot; Bachelor&rsquo;s degree in computer science, data engineering / analytics, business, public health, or related field from an accredited college or university.&middot; 1 year of professional experience or relevant coursework with evidence-based sample in meaningful data compilation (ex. presentation file, data / financial model, etc.)&middot; Advanced Excel, PowerBI, and/or other experience with data visualization tools required.&middot; Specific data analytics, reporting, and presentation experience, including healthcare data systems (EMR) experience preferred.&middot; Proactive and investigative developing analytical leader who can visualize and anticipate needs, questions, outcomes, etc.&middot; Knowledge of Medicaid programs, Non-Emergency Medical Transportation (NEMT), public healthcare policy and compliance, and other healthcare industry specialty preferred.&middot; Be comfortable in a collaborative, high-production, meaningful-impact environment.Travel / Work Requirements&middot; This is not a remote position, in person is required with some hybrid allowed for the right candidate&middot; Minimal to no travel for work purposes will be neededCompensation&middot; Salary: $50,960 - $62,400&middot; Pay Type: Exempt / Salaried&middot; Benefits: Eligible for company-sponsored benefits in accordance with organizational policy (if applicable)&middot; Travel: Business-related travel expenses reimbursed per company policyPay: $50,960.00 - $62,400.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) 3% Match</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid holidays</li><li>Paid time off</li><li>Vision insurance</li></ul>Location:<ul><li>Lafayette, LA 70508 (Preferred)</li></ul>Work Location: In person

Data Analyst

Job Title: Overnight Dispatch AgentSummaryThe Overnight Dispatch Agent is responsible for answering incoming calls related to non-emergency discharges, ride requests, and customer inquiries. This role requires projecting a professional company image through courteous and effective phone communication while coordinating trip assignments efficiently during overnight hours.Essential Functions<ul><li>Answer incoming calls regarding Medicaid-eligible non-emergency discharges, ride requests, and estimated time of arrivals.</li><li>Enter and manage trip orders accurately within the computer system.</li><li>Provide timely and accurate information to providers, including projected service times.</li><li>Identify, research, and resolve customer or provider issues using internal systems.</li><li>Follow up on customer inquiries that are not immediately resolved.</li><li>Complete required call logs, reports, and documentation.</li><li>Organize, plan, and optimize daily and overnight trip route assignments in a cost-effective and efficient manner.</li><li>Support other departments and offices with trip assignments and coordination.</li><li>Ensure both short- and long-range planning is conducted to identify trips requiring eligibility verification.</li><li>Handle all calls and interactions in a professional and courteous manner with members, facilities, and employees.</li><li>Follow all company policies and procedures.</li><li>Perform additional duties as assigned.</li></ul>Qualifications Required<ul><li>Previous dispatch experience required.</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos.</li><li>Strong analytical skills to review schedules and assign resources efficiently and cost-effectively.</li><li>Excellent organizational skills with strong attention to detail.</li><li>Ability to focus on assigned tasks in a fast-paced environment.</li><li>Ability to work collaboratively with internal departments and external facilities/providers.</li><li>Strong time management skills.</li><li>Ability to take direction well and adapt to changing priorities.</li><li>Computer literate with the ability to learn customer service and dispatch software applications.</li><li>Strong data entry skills.</li><li>Professional appearance and positive attitude.</li><li>Strong communication skills and ability to work well with others.</li><li>Willingness and ability to work a flexible overnight schedule.</li></ul>Job Type: Full-timePay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Dispatching: 2 years (Required)</li></ul>Work Location: Hybrid remote in Lafayette, LA 70508

Overnight Non Emergency Dispatch Agent 7p-12a/5a-7a

Join MediTrans, LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MediTrans, LLC

About Company

Data Analyst

Overnight Non Emergency Dispatch Agent 7p-12a/5a-7a