Qureos Mentor

MEETING MATTERS CLINIC

Clinic Growth &amp; Business Development ManagerLead Growth. Build Relationships. Transform Lives.Meeting Matters is one of the region's leading mental health organizations, delivering evidence-based psychological services through its clinics and a growing international digital platform. Supported by our technology partner, QANZAK GLOBAL, we are integrating AI-driven solutions to redefine the future of mental healthcare and business growth.We are looking for a dynamic Clinic Growth &amp; Business Development Manager who can combine strategic thinking, exceptional communication, and proven sales expertise to drive the growth of our clinic and expand our partnerships both within and outside Pakistan.This is a leadership role for someone who enjoys building relationships, developing business opportunities, managing teams, and creating systems that deliver measurable results.Key ResponsibilitiesBusiness Development &amp; Sales<ul><li>Develop and execute strategic plans to increase clinic revenue and market presence.</li><li>Create and manage effective sales funnels that convert enquiries into long-term clients and corporate partners.</li><li>Build partnerships with universities, schools, hospitals, NGOs, corporations, insurance providers, and healthcare organizations.</li><li>Conduct professional presentations, sales meetings, and negotiations with prospective clients.</li><li>Develop and maintain a structured CRM database with systematic follow-ups and measurable outcomes.</li><li>Identify new markets and business opportunities for both Meeting Matters and, where appropriate, QANZAK GLOBAL services.</li></ul>Clinic Management<ul><li>Oversee the day-to-day business and administrative operations of the clinic.</li><li>Work closely with psychologists, administration, and leadership to ensure an outstanding client experience.</li><li>Monitor appointments, conversion rates, client satisfaction, and key business performance indicators.</li><li>Improve operational systems and implement processes that enhance efficiency and growth.</li><li>Support recruitment, onboarding, and performance management of administrative and business development staff.</li></ul>Marketing &amp; Digital Growth<ul><li>Develop data-driven marketing strategies with measurable return on investment.</li><li>Coordinate digital marketing campaigns, referral programs, partnerships, and community engagement initiatives.</li><li>Utilize CRM platforms, AI tools, analytics, and automation systems to improve marketing and sales performance.</li></ul>QualificationsEssential<ul><li>Bachelor's or Master's degree in Marketing, Business Administration, Sales, Healthcare Management, Psychology, or a related field.</li><li>Candidates with a Master's degree and a CGPA of 3.5 or above will be preferred, but outstanding candidates with a Bachelor's degree and relevant experience are strongly encouraged to apply.</li><li>Minimum 2 years of experience in business development, sales, marketing, client relationship management, or clinic administration.</li><li>Excellent written and spoken English communication skills.</li></ul>Preferred ExperienceExperience in healthcare, mental health, education, wellness, technology, or service industries will be considered an advantage.Who Should Apply?Exceptional CommunicatorOur clients and partners include international organizations and professionals. Therefore, excellent English communication skills are mandatory.Please apply only if you can confidently communicate, present, negotiate, and build relationships in English.Self-Driven ProfessionalYou are proactive, energetic, and naturally take ownership of your work. You create opportunities rather than wait for instructions and measure progress in hours rather than days.Relationship BuilderYou enjoy meeting people, building trust, and developing long-term professional partnerships that create value for everyone involved.Data-Driven Decision MakerYou believe that effective sales and marketing are driven by research, analytics, measurable outcomes, and continuous improvement&mdash;not assumptions.Organized and ReliableYou consistently meet deadlines, honour commitments, and manage multiple priorities without losing focus.Leadership PersonalityWe are looking for someone who:<ul><li>Accepts constructive feedback positively.</li><li>Takes responsibility for mistakes and learns from them.</li><li>Demonstrates empathy and emotional intelligence.</li><li>Respects colleagues and clients alike.</li><li>Is open to new ideas and continuous learning.</li><li>Leads through accountability, professionalism, and integrity.</li></ul>Our CultureWe believe in excellence, innovation, ownership, and continuous improvement.We value professionals who are passionate about building meaningful organizations rather than simply completing daily tasks. High performers will be given significant responsibility, autonomy, performance-based incentives, and opportunities to grow into senior leadership positions.Why Join Meeting Matters?<ul><li>Work with one of the region's leading mental health organizations.</li><li>Contribute to projects that create meaningful social impact while achieving measurable business growth.</li><li>Collaborate with psychologists, healthcare professionals, AI innovators, and business leaders.</li><li>Enjoy a performance-driven environment with excellent opportunities for professional and financial growth.</li></ul>Employment TypeFull-TimeIf you are ambitious, disciplined, relationship-oriented, and excited by the opportunity to grow a purpose-driven organization that changes lives, we look forward to receiving your application.Pay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Clinic Growth and Sales Manager

MEETING MATTERS Clinic is the leading International Mental health facility in Pakistan. We have physical and online presence in the country and outside the country as well.We not only hire talented Psychologists who specialise in relationship therapy or Couple Counseling, but we also train them to highest standards of therapy. They have to undergo an inhouse training.We are currently hiring only Evening Shift based Psychologists. This position means that You will be working for 8 hours in evening or night shifts for our international clients. Your duty timings will be will be till 10pm. After 10pm, online sessions will be provided. The off day will be rotating based on shift arrangement.This position is preferred to psychologists who are based in Islamabad as they will have to arrange their own transport.Minimum requirement is MSc, MS or Mphil in psychology. Experience is not a requirement, we are accepting fresh graduates as well.Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Relationship and Couple Counseling Psychologist

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityThis is a Shift based Hybrid (Face to Face and Online) Job. We're hiring a Client Relationship Manager (CRM) Psychologist BASED IN ISLAMABAD to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Masters Degree or MS / MPhil in Psychology</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

Join MEETING MATTERS CLINIC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MEETING MATTERS CLINIC

About Company

Clinic Growth and Sales Manager

Relationship and Couple Counseling Psychologist

Client Relationship Manager (CRM)