Qureos Mentor

mercator travel and tourism

Job summary: Assists in leading the setup of the business (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the sales strategy and achieving revenue goals and guest satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal booking goals, self-motivated, customer-focused, target-driven, innovative, and can develop and drive new accounts and business. Must have previous experience in a travel agency and hold a valid UAE driving license.Responsibilities:Develop and Implement Business Development Strategy:&middot; Identify new market opportunities and target customer segments for business growth.&middot; Research and analyze market trends, competitor activities, and industry developments to inform strategic decisions.Generate New Business:&middot; Proactively identify and pursue new business opportunities in the inbound and outbound travel segments, both domestically and internationally.&middot; Build and maintain a strong pipeline of potential clients through effective lead generation and nurturing techniques.&middot; Conduct sales presentations, negotiations, and follow-ups to secure new business partnerships and contracts.Key Account Management:&middot; Nurture and strengthen relationships with existing key accounts and strategic partners in both inbound and outbound travel segments.&middot; Ensure exceptional customer satisfaction by providing personalized services and addressing client needs promptly.&middot; Collaborate with the account management team to identify upselling and cross-selling opportunities.Strategic Partnerships and Alliances:&middot; Identify potential strategic partnerships with airlines, hotels, tour operators, and other travel-related businesses for both inbound and outbound travel.&middot; Develop and negotiate partnerships and alliances to expand the agency's service offerings and market reach.&middot; Collaborate with cross-functional teams to implement partnership initiatives effectively.Job Type: Full-time

Sales Manager (Travel & Tourism)

Company DescriptionMercator Travel and Tourism, established in 2018 in Abu Dhabi, is driven by a passion to achieve excellence through ethical business practices and mutual trust. We offer exceptional deals from international and local airlines and hotels, providing high-quality services at reasonable prices. Our vision is to be the first and optimal choice for our customers, offering the best services at competitive prices. Our mission is to continually innovate to maintain customer loyalty and build trust with new customers.If you are a highly dedicated team player with leadership skills, then this job is with one of the most attractive and fast-growing companies in its field.We are currently looking for a talented professional Sales Coordinator to join our dynamic team.Sales CoordinatorJob SummaryThe Sales Coordinator is responsible for supporting the sales team by managing administrative duties, maintaining customer relationships, and ensuring the smooth flow of the sales process. You will serve as the primary point of contact between the sales representatives, internal departments (like finance and operations), and the clients. To ensure enhancing customer satisfaction and providing seamless support to sales and operations teams.Key Responsibilities<ul><li>Administrative Support: Drafted tailored sales proposals and promotional materials, boosting client engagement.</li><li>Manage schedules, organize sales meetings, and prepare all necessary presentation materials or documentation.</li><li>Order Processing: Handle the intake of sales orders via phone, email, or CRM; verify pricing, discounts, and product availability before processing.</li><li>CRM Management: Maintain and update the Customer Relationship Management (CRM) system with accurate lead data, contact history, and sales progress.</li><li>Reporting: Track sales KPIs and generate weekly/monthly reports on team performance, sales forecasts, and inventory levels.</li><li>Client Liaison: Act as the internal advocate for the customer, answering inquiries, providing product information to clints.</li><li>Inter-departmental Coordination: Collaborate with the Marketing team for promotions and</li></ul>Required Skills &amp; Qualifications<ul><li>Organization: Ability to multitask and prioritize urgent tasks in a fast-paced environment.</li><li>Communication: Excellent written and verbal communication skills for interacting with international partners and clients.</li><li>Tech Savvy: Proficiency in Microsoft Office (especially Excel) and experience using CRM software.</li><li>Attention to Detail: A &quot;eagle eye&quot; for catching errors in flight times, dates, or price calculations.</li></ul>Education: A Bachelor&rsquo;s degree in Business Administration, or a related field, is typically preferredJob Type: Full-timeExperience:<ul><li>Customer Relationship Management software: 3 years (Required)</li><li>contract management: 3 years (Required)</li><li>Project Management Tools: 3 years (Required)</li></ul>Work Location: In person

Sales Coordinator

Join mercator travel and tourism and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

mercator travel and tourism

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Sales Manager (Travel & Tourism)

Sales Coordinator