Qureos Mentor

mercator travel and tourism

A reputed travel company is seeking a skilled Senior Travel Consultant (Arabic Speaker) to join our dynamic team at one of the most attractive and fast-growing companies in the travel industry. The ideal candidate must have a strong corporate travel background, exceptional client service skills, and expertise in travel management systems.Key Responsibilities:Design and tailor customized travel packages to meet client requirements.Manage end-to-end travel arrangements, including flight bookings, hotel reservations, car transfers, travel insurance, and meet &amp; assist services.Ensure compliance with client travel policies, providing expert guidance on fares, exchange costs, and penalties.Process ticket issuance, re-issuance, and cancellations efficiently.Stay updated on industry trends, airline regulations, and destination management to offer informed recommendations.Deliver exceptional customer service, handling inquiries and resolving issues proactively.Collaborate effectively within a team, demonstrating strong communication and problem-solving skills.Qualifications &amp; Requirements:Minimum of 3 years in travel and tourism industry.Proficiency in Amadeus &amp; NDC booking systems (mandatory).Strong technical skills in ticketing, reissues, and travel documentation.Must be residing in UAE.In-depth knowledge of travel industry trends, airline policies, and corporate travel management.Fluent in English (written and spoken).Highly organized, detail-oriented, and capable of managing multiple priorities.Job Type: Full-timeExperience:<ul><li>AMADEUS: 3 years (Required)</li></ul>

Sr. Travel Consultant (ARABIC SPEAKER)

M2 Luxury Car Rent is a prestigious car rental company, renowned for providing top-notch luxury vehicles to our discerning clientele. We take pride in offering exceptional customer service and ensuring our clients' needs are met with the utmost professionalism and efficiency.If you are a highly dedicated team player with leadership skills, then this job is with one of the most attractive and fast-growing companies in its field.Job Overview:M2 Luxury Car Rent, a luxury car rental with a chauffeur service provider company, is seeking a skilled and enthusiastic Transport Supervisor to join our dynamic team.As a Transportat Supervisor, you will be responsible for overseeing the entire transportation operation, including fleet management, driver supervision, customer satisfaction, and ensuring that all services are provided efficiently and to the highest standard.Key Responsibilities:<ul><li>Driver Supervision &amp; Training: Lead, supervise, and train a team of drivers. Ensure drivers are well-trained in customer service, safety standards, and proper vehicle operation. Monitor performance, and handle any disciplinary actions or performance issues.</li><li>Fleet Management: Oversee the management, maintenance, and inspection of the entire limousine fleet to ensure vehicles are well-maintained, clean, and ready for use at all times. Schedule regular servicing and repairs as needed.</li><li>Scheduling &amp; Logistics: Coordinate and optimize driver schedules and route planning to ensure efficient operations. Ensure that all bookings are fulfilled accurately and on time.</li><li>Customer Service Management: Address customer inquiries, complaints, and requests, ensuring that high levels of customer satisfaction are consistently met. Oversee VIP or special services for high-end clients.</li><li>Regulatory Compliance: Ensure that all vehicles and drivers comply with all regulations, including licensing, insurance, safety protocols, and other legal requirements.</li><li>Budgeting &amp; Financial Oversight: Assist with the creation of budgets for vehicle maintenance, fuel, and other operational expenses. Track and analyze costs to ensure the profitability of the transportation operation.</li><li>Safety &amp; Risk Management: Implement and oversee safety standards for both drivers and passengers. Regularly conduct safety audits, and ensure the team adheres to all safety regulations and company policies.</li><li>Reporting &amp; Documentation: Maintain and oversee accurate records of trip logs, vehicle maintenance, accident reports, and financial transactions. Prepare and submit regular performance reports to senior management.</li><li>Operational Improvements: Continuously review and improve operational procedures to increase efficiency and reduce costs. Implement new systems, technologies, or strategies to enhance service delivery.</li><li>Vendor &amp; Supplier Management: Manage relationships with external vendors for vehicle maintenance, fuel suppliers, insurance companies, and other necessary services.</li></ul>Qualifications:<ul><li>Proven experience in managing transportation or fleet operations, preferably in the limousine, luxury transport, or similar industry.</li><li>Strong leadership skills with the ability to manage, motivate, and guide a team.</li><li>Excellent organizational and time-management skills.</li><li>Knowledge of transportation regulations, safety standards, and legal requirements.</li><li>Strong communication and interpersonal skills, with a focus on customer service.</li><li>Proficiency in fleet management software and other related tools.</li><li>Ability to handle budgets, financial reports, and cost control measures.</li></ul>Preferred Skills:<ul><li>Experience in managing a large fleet of vehicles and a team of drivers.</li><li>Strong problem-solving abilities and the capacity to handle challenging or high-pressure situations.</li><li>Understanding of luxury customer service standards and ability to deliver a high-end experience.</li><li>Familiarity with GPS tracking systems and logistics software.</li></ul>Work Environment:<ul><li>Primarily office-based but requires periodic visits to inspect vehicles and drivers in the field.</li><li>Flexible working hours, with the possibility of working evenings or weekends to ensure fleet operations run smoothly.</li><li>Occasional travel for meetings with clients, partners, or other locations.</li></ul>Job Type: Full-time

Transportation Supervisor

We are a reputable travel company known for our dynamic energy, innovation, and unwavering dedication to exceptional client service. As one of the fastest-growing companies in the industry, we foster a collaborative culture that values expertise, embraces technology, and empowers our team to deliver best-in-class corporate travel solutions.We are seeking a skilled and motivated Corporate Travel Consultant to join our team. In this role, you will be responsible for managing end-to-end corporate travel arrangements, ensuring seamless experiences for our clients, and upholding our commitment to excellence.Key Responsibilities:<ul><li>Manage end-to-end corporate travel arrangements, including air ticketing (issuing &amp; re-issuing), hotel bookings, car transfers, travel insurance, and meet &amp; assist services.</li><li>Develop a strong understanding of each client's travel policy and provide expert guidance to ensure compliance and value.</li><li>Offer consultative advice to clients, utilizing your excellent knowledge of travel supplier rules, low fares, exchange costs, and penalties.</li><li>Maintain up-to-date knowledge of industry trends, destination management, and supplier developments to provide informed recommendations.</li><li>Provide professional and prompt written communication for all email inquiries and confirmations.</li><li>Foster a collaborative team environment by sharing knowledge, welcoming feedback, and contributing to a positive and high-achieving team spirit.</li></ul>Qualifications:<ul><li>Minimum of 3 years of proven experience within a corporate travel environment.</li><li>Must have UAE travel industry experience.</li><li>High proficiency with the Amadeus GDS and familiarity with NDC systems.</li><li>Demonstrated ability to handle all aspects of travel coordination (ticketing, hotels, transfers, insurance).</li><li>Strong knowledge of travel industry trends, destination management, and package design.</li><li>Exceptional communication, consultation, and interpersonal skills.</li><li>A detail-oriented, highly organized approach with the ability to multitask and prioritize effectively in a fast-paced environment.</li><li>Must be currently located in the UAE and available for an immediate start or with a maximum 30-day notice period.</li></ul>Job Type: Full-time

Corporate Travel Consultant

Join mercator travel and tourism and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

mercator travel and tourism

ABOUT_COMPANY

Sr. Travel Consultant (ARABIC SPEAKER)

Transportation Supervisor

Corporate Travel Consultant