Qureos Mentor

Mercy Corps

<div><div><div><div><b>Posted date</b></div> <div>18th September, 2025</div> <div><b>Last date to apply</b></div> <div>25th September, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Development Sector
</div></div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p><b>Essential Responsibilities
</b></p><p>The Quality Improvement Coordinator &ndash; MEL is responsible specifically for ensuring the context-appropriate options for the technologies and learnings for the TB Program and other country programs/projects, and in general for managing the MEL component. The Quality Improvement Coordinator &ndash; MEL will work closely with the MEL Manager for information sharing, reporting gaps, and information sharing amongst Project Managers, project staff, and donors to support quality programming and external representation.</p>
<p>
The Quality Improvement Coordinator &ndash; MEL will act as a proxy of the MEL Manager to effectively implement the MEL Standards across the projects and support the MEL Manager to better represent the field offices. In addition to the above-mentioned functions, Quality Improvement Coordinator &ndash; MEL will also provide support to project teams from cross-projects for the quality implementation of program activities.</p>
<p><b>
Technology</b></p>
<ul><li>Development and updating of Country MEL Technology Plan.</li>
<li>Ensuring the continuation of the licenses of the applications yearly.</li>
<li>Ensuring the TB Program and other country programs/projects have the MEL Technology Plan derived from the Country MEL Technology Plan.</li>
<li>Development of form-based and case management applications on CommCare for the MEL, TB Program, and other country programs/projects for collecting data digitally.</li>
<li>Training of the team members on using CommCare for collecting data digitally.</li>
<li>Timely troubleshooting of the errors in CommCare applications and guiding the team members accordingly.</li>
<li>Connectivity of CommCare applications with Microsoft Azure using the API for processing the raw data.</li>
<li>Development of pipelines in Microsoft Azure for cleaning and processing raw data and making the data for exploration and visualization.</li>
<li>Connectivity of the processed data from Microsoft Azure to Microsoft Power BI.</li>
<li>Development of dashboards for data exploration using Microsoft Power BI.</li>
<li>Ensuring the implementation of the AI chatbot in the country with optimal and ethical utilization.</li>
<li>Ensuring the project staff have prepared project files according to minimum standards and validating that project files and data are aligned.</li>
<li>Ensuring that the MEL teams collect and assess the required documents for the system development of the program/project.</li>
<li>Assisting the TB Program and other country programs/projects in the analysis of specific project data and providing regular feedback on the data authenticity.</li>
<li>Ensuring the addition of results on TOLA (an indicator tracking online database) against each indicator for the TB Program and other country programs/projects.</li>
<li>Ensuring the availability of the means of verification from the TB Program and other country programs/projects at the end of each quarter for every project on TolaData, with the support of the respective teams.</li>
<li>Developing the questionnaires using XLS Forms and uploading them to ONA for collecting data using mobile phones.</li>
<li>Training the TB Program and other country programs/projects teams on collecting data using mobile phones by installing ODK Collect or GIC Collect applications and data collection methods to enable staff capacity.</li>
<li>Utilizing MAXQDA for data analysis of the qualitative data gathered during various assessments and studies.</li>
<li>Generating reports and visualizations using MAXQDA to articulate the findings and results.</li>
<li>Training of the project M&amp;E staff on MAXQDA on a need basis to best utilize it in their respective program.</li>
<li>Responsible for collecting data on the given formats for various reports required to be submitted to HO, HQ, and government departments for the project.</li>
<li>Ensure the proper functioning of the MEL information system.</li>
</ul><p><b>Learning</b></p>
<ul><li>Development and updating of Country Learning Plan.</li>
<li>Ensuring the TB Program and other country programs/projects have the Learning Plan derived from the Country Learning Plan.</li>
<li>Supporting the MEL Manager in conducting the learning workshop internally with team members of the TB Program and other country programs/projects, and recording the findings.</li>
<li>Ensuring that the learning workshop is conducted, including the stakeholders of the TB Program and other country projects/programs.</li>
<li>Ensuring that the Final Internal Performance Review is being conducted in the TB Program and other country programs/projects.</li>
<li>Supporting the MEL Manager in drafting and finalizing the reports for the Learning Workshop and Final Internal Performance Review for the TB Program and other country programs/projects.</li>
<li>Development of Data Quality Assessment plans for the TB Program and other country programs/projects once a year.</li>
<li>Conducting the Data Quality Assessments in the TB Program and other country programs/projects with the support of the project MEL teams.</li>
<li>Drafting and finalizing the dashboards, reports, and presentations of the Data Quality Assessment.</li>
<li>Managing and regularly updating the country-level Knowledge Management Portal and updating the evidence products on the Digital Library and Evidence and Learning Center.</li>
</ul><p><b>General Functions</b></p>
<ul><li>Timely submission of monthly timesheets using Databasics.</li>
<li>Follow the procurement guidelines to raise MEL-related purchase requests using ProSource.</li>
<li>Attending all refresher training sessions and meetings with other members of the project as required.</li>
<li>Conduct him/herself professionally and personally in such a manner as to bring credit to Mercy Corps and in no way jeopardize its humanitarian efforts.</li>
<li>Other relevant duties as assigned.</li>
</ul><p><b>Security
</b></p><ul><li>Follow all MC SOPs on Safety and Security while conducting the activities in the assigned areas of the catchment Population.</li>
<li>Ensure compliance with security procedures and policies as determined by country leadership.</li>
<li>Proactively ensure that team members operate in a secure environment and are aware of policies.</li></ul></div><p></p>
<br><div><p>Apply By:</p>
<p>
 </p><p>https://recruiting2.ultipro.com/MER1024MERCY/JobBoard/6d4e8597-fa4e-4ef2-9c2c-5e0602922407/Opportunity/OpportunityDetail?opportunityId=decf7ef1-dade-4831-92f5-7afe1c0f10e9</p></div><p></p>

Quality Improvement Coordinator- MEL

<div></div><div><div><b>TERMS OF REFERENCE</b></div><div></div><div><b><br>
Sudan - Enhancing Community Resilience Project</b><b> (P</b><b>181490)</b><b> THABAT AF</b></div><div></div><div><b>
Individual Consultant</b></div><div><b><br>
</b></div><p><b>Consultancy Title</b>: Procurement Specialist Consultant
</p><p><b>Location(s):</b> Remote</p><p><b>
Eligibility</b>: Position is open to international candidates.</p><p><b>
Duration of contract</b><b>:</b> 1 year with the possibility of extension.</p><div><b>
Risk Level:</b>  <b>Level 3</b> <b>Level 2</b> <b>Level 1</b></div><div>
(Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability.</div><div>
Level 2: Some contact with participants; unplanned non-direct contact with children.
</div><div>Level 1: Likely to have no contact with participants or sensitive data)</div><div><b><br>
1. Background</b></div><p></p><div><br>
Mercy Corps is one of the implementing agencies of the Sudan - Enhancing Community Resilience Project (THABAT Additional Financing). The Project Development Objective (PDO) is to improve access to basic services and food security of Select Communities in the Republic of the Sudan. The project comprises of two components. The first component, Community-led Basic Service supports (i) delivery of improved community led basic services, including health and nutrition, alternative education programming, water supply, sanitation and hygiene (WASH) services, and Gender Based Violence (GBV) services; (ii) temporary engagement of frontline workers and volunteers in select sectors; (iii) project management and technical assistance costs; and (iv) technical assistance and training to select local authorities. The second component, Improving Food Security, supports (i) increased resilience and production of select crops and protection of livestock assets in rural areas that supply food to the target communities; (ii) agricultural value chains; (iii) the scaling-up and strengthening of community consumer cooperatives and organizations and community food centers that distribute agricultural outputs and provide affordable food to vulnerable groups; and iv) project management and implementation costs.</div><p></p><div><br>
Mercy Corps now intends to apply part of the proceeds of this financing to eligible payments under the contract for hiring a Procurement Specialist Consultant.</div><div></div><div><b><br>
2. </b><b>Objective</b><b>s</b><b> of th</b><b>e</b><b> Assignment</b>
</div><div>The objective of the assignment is to obtain the services of a highly qualified and experienced Procurement Specialist Consultant who will oversee procurement activities under the THABAT AF Program, ensuring full compliance with the World Bank&rsquo;s Procurement Regulations for IPF Borrowers and Mercy Corps policies.</div><div></div><div><b><br>
3. Scope of </b><b>work</b></div><div></div><p><br>
The Procurement Specialist Consultant will be responsible for carrying out project procurement activities, record keeping and documentation in line with the World Bank Procurement Regulations including the planning and implementation and supervision of all procurement operations under the project.</p><p>
Specifically, the Procurement Specialist Consultant will perform the following duties:</p><br>
<div></div><ul><li>
Coordinate the preparation and updating of Project&rsquo;s Annual Procurement Plan, detailing contract packages for works, goods and services, the estimated cost for each package, the procurement or selection methods and processing times till completion of each procurement activity in consultation with all MC Technical Teams (TTs).</li><li>
Prepare General Procurement Notice (GPN) and submit to the World Bank&rsquo;s review and no-objection; and subsequent publication on the United Nations Development Business (UNDB) online.</li><li>
Lead and play a key role in the preparation of all procurement documents for the procurement of goods, works, non-consulting and consulting services.</li><li>
The candidate shall have a good working knowledge of the World Bank's STEP, and ensure that the STEP system is up to date and used in real time.</li><li>
Ensure only activities approved in the PPSD and AWP&amp;B subsequently entered and approved through STEP procurement plan are processed under the project.</li><li>
Handle procurement communications with the Bank through the STEP system at all stages of the procurement process starting from planning to completion of each activity.</li><li>
Enter and upload all procurement documents and information in STEP at each stage of procurement process of each activity for both post review and prior review cases.</li><li>
Enter and upload contract completion evidence in STEP including copies of inspection, testing, delivery and acceptance documents at contract closing stages of each activity.</li></ul><ul><li>
Coordinate the drafting and Bank review of the Request for Expressions of Interest (REoI) for consulting/non consulting services, ensuring clear selection criteria and scope of services.</li><li>
Develop Prequalification Documents or Initial Selection Documents when required for complex goods, works, or non-consulting services, ensuring competitive fairness and transparency.</li><li>
Prepare and submit for Bank clearance the Specific Procurement Notice (SPN), ensuring timely and wide publication through UNDB Online and other appropriate platforms.</li><li>
Coordinate and ensure timely responses to clarifications sought by bidders or shortlisted consultants as may be required.</li><li>
Support bid/proposal openings in strict compliance with World Bank procedures (public opening or with a Probity Assurance Provider as applicable).</li><li>
Maintain detailed bid opening records and ensure prompt dissemination of opening minutes to all bidders and the World Bank.</li><li>
Facilitate the establishment and orientation of evaluation committees, ensuring all members understand World Bank evaluation protocols.</li><li>
Support the Supervision of the technical and financial evaluation processes, ensuring strict application of approved Evaluation Criteria and compliance with integrity, transparency, and fairness requirements.</li><li>
Provide secretarial services to Shortlisting, technical/financial evaluation and during contract negotiation meetings.</li><li>
Draft comprehensive Evaluation Reports and oversee submission to the World Bank for No-Objection prior to award recommendation.</li></ul><ul><li>
Support the issuance of Notification of Intention to Award, Standstill Period observance, and final Contract Award Notice in compliance with World Bank guidelines.</li><li>
Ensure that signed contracts reflect the exact terms agreed in the procurement process and that no deviations are made without Bank No-Objection.</li><li>
Support contract mobilization, performance tracking, and reporting using Contract Management Plans as per Annex XI of the Procurement Regulations.</li><li>
Assist in timely payments to suppliers, contractors and consultants and also ensuring their contractual obligations such as payment guarantees, Insurance premiums and performance Bonds.</li><li>
Establish and maintain procedures for the receiving, inspecting, testing and acceptance of goods.</li><li>
Continuously assess procurement risks and implement mitigation measures in line with the PPSD and Bank Procurement Oversight Framework.</li><li>
Maintain an updated Procurement Risk Register, ensuring proactive monitoring and reporting of emerging risks.</li><li>
Establish and maintain a central procurement filing system, and ensure all related documents are included in the respective files and copies are uploaded in STEPas required.</li><li>
Ensure that all procurement files (electronic and physical) are complete, up-to-date, and audit-ready as per Bank requirements.</li><li>
Facilitate Post-Review processes and cooperate with Independent Procurement Reviews or external audits as required.</li><li>
Provide on-the-job training and mentorship to THABAT AF team members, especially procurement staff, on World Bank procurement processes and documentation.</li><li>
Serve as the primary liaison with the World Bank Procurement Task Team, facilitating clear and timely communication on procurement matters, including addressing procurement-related complaints.</li></ul><div></div><ul><li><b><br>
Performance Criteria</b></li></ul><div></div><div><br>
The following performance criteria will be used to assess the performance of the Procurement Specialist Consultant annually and based upon these assessments the contract with the Project may be continued or terminated:</div><ul><li>
Quality and timeliness of procurement plans
</li><li>Quality of documentation submitted for prior review</li><li>
Quality of procurement filing</li><li>
Quality of documentation submitted during post reviews</li><li>
Quality and timeliness of required reports</li><li>
Quality and timeliness of STEP uploads</li></ul><div></div><ul><li><b><br>
Reporting Requirements</b></li></ul><div></div><div><br>
The Project Procurement Specialist Consultant will be directly reporting to the Chief of Party and will be working closely with the Procurement manager, Operations Manager, Finance Manager, Internal Auditor Procurement and Program teams including Project leads for Component 1 and 2.
</div><p>The following are some of the required reports the Consultant will be expected to prepare:
</p><ul><li>Project Annual Procurement Plan and periodic updates of the same.</li><li>
Minutes of meetings held throughout the procurement process, including short-listing, evaluation, interview and negotiation and bid openings all duly signed by panel members/participating parties.</li><li>
Procurement Documents and Reports (Bidding documents, Request for Proposals, Evaluation Reports, Draft Contracts, etc)</li><li>
Monthly, Quarterly, Semi-Annual and Annual procurement reports as inputs into the Project Management Reports (within 2 weeks from the end of the review period) and, in addition, will prepare procurement plan implementation status reports during support missions.
</li><li>Monthly time sheets to identify time spent.</li></ul><div></div><ul><li><b><br>
Key Qualifications and Experience</b></li></ul><p>
The candidate should meet the following minimum qualifications:</p><ul><li>
Master&rsquo;s degree in Procurement and Supply Chain Management or any other relevant disciplines such as Accounting, Marketing Management, Engineering, Economics, Business Administration, Management.</li><li>
A professional qualification in procurement from recognized institutions (such as the Chartered Institute of Purchasing and Supply (CIPS) will be an added advantage.</li><li>
A minimum of eight (8) years of post-qualification experience in procurement and contract management in the public sector and at least five (5) years&rsquo; work experience in World Bank funded Projects managing procurement portfolios over $20 million;</li><li>
Experience in the competitive procurement of Works, Goods and Non consulting and consulting services, including preparation of tendering documents.
</li><li>Proficiency in English (written and spoken) is mandatory; Knowledge of Arabic language will be an added advantage.</li><li>
The candidate should be able to work well within the MC project implementation team and with other work groups, to foster and build productive relationships and to respond to the daily needs, queries and needs for advice and assistance.</li><li>
Expertise in drafting and reviewing procurement documentation, including Expressions of Interest (REoI), Prequalification Documents, Request for Bids (RFB), Request for Proposals (RFP), and Evaluation Reports</li><li>
Proficiency in MS Office applications (Excel, Word, SharePoint)</li><li>
The candidate must have the highest levels of personal integrity, and a reputation for a transparent and systematic work style; and</li><li>
The candidate must be able to work under pressure in order to meet demanding deadlines.</li></ul><h3 class="jobSectionHeader"><b>
SAFEGUARDING RESPONSIBILITIES</b></h3><ul><li>
Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</li><li>
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</li><li>
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</li><li><b>
Duration of the Assignment</b></li></ul><div>
The Procurement Specialist Consultant shall be recruited for a period of 1 year with a possibility of extension subject to satisfactory performance, need and availability of funding.</div><div></div><ul><li><b><br>
Remuneration and Other Benefits</b></li></ul><p>
A competitive salary package will be negotiated based on qualifications, knowledge and experience</p><ul><li><b>
Facilities to be provided by the </b><b>C</b><b>lient
</b></li></ul><div>The following shall be provided by MC: office space, furniture, and office equipment, communication, and internet facilities. For all field related assignments, the Project shall provide transport and costs and other expenses (per diems etc.) related to the field work.</div><div><br>
</div><ul><li><b>Location of Employment</b></li></ul><div>
The Procurement Specialist Consultant will be Remote but would be required to travel regularly to other relevant sites where the Project is implementing its activities</div><div></div><h2 class="jobSectionHeader"><b><br>
12.</b><div></div><b>Selection</b></h2><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader">
The Procurement Specialist Consultant will be selected on the basis of the approved methods of selecting individual consultants in accordance with the World Bank&rsquo;s &ldquo;Procurement Regulations for IPF Borrowers&rdquo; (Procurement Regulations) dated September 2025, and the &ldquo;Guidelines on Preventing and Combating Fraud and Corruption in Projects Financed by IBRD Loans and IDA Credits and Grants&rdquo;, dated October 15, 2006 and revised in January 2011 and as of July 1, 2016, and other provisions stipulated in the Financing Agreements.</h2><div><p><b>
Team Engagement and Effectiveness</b></p><p>
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</p><p>
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</p><p><b>
Equal Employment Opportunity</b></p><p>
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</p><p><b>
Safeguarding &amp; Ethics</b></p><p>
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC <b>and have signed on to the </b><b>Interagency Misconduct Disclosure Scheme</b><b>.</b> We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</p><p>
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</p></div></div><div></div>

Procurement Specialist Consultant - Sudan

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Quality Improvement Coordinator- MEL

Procurement Specialist Consultant - Sudan