Qureos Mentor

Merex Investment Group

Data Collection and Analysis:
<ul>
 <li>Collect and analyze HR data from various sources to ensure data integrity</li>
 <li>Generate reports and identify trends to inform strategic HR decisions</li>
 <li>Assist HRBPs with forecasting future workforce requirements</li>
 <li>Create HC Dashboards</li>
</ul>
HR Policy Governance:
<ul>
 <li>Maintain and update HR policy and procedure manuals to ensure compliance with local regulations</li>
 <li>Assist HRBPs with the development, implementation, and communication of HR policies and procedures</li>
 <li>Conduct research on HR best practices and emerging trends to recommend policy updates</li>
 <li>Ensure that all processes adhere to DHE HC policies</li>
</ul>
Job Description Management:
<ul>
 <li>Update and maintain existing job descriptions to ensure accuracy and reflect current business needs</li>
 <li>Partner with hiring managers to develop new job descriptions for open positions</li>
 <li>Ensure JDs comply with requirements and accurately represent the position</li>
</ul>
Administrative Support:
<ul>
 <li>Follow up on escalated cases of HC operations with Group Services</li>
 <li>Maintain strong working relationships with managers and employees across the organization</li>
</ul>
Additional Responsibilities:
<ul>
 <li>Stay up to date on current HR trends and best practices</li>
 <li>Assist with HR projects as assigned</li>
</ul>

Senior Executive - Human Resources

Key Responsibilities:
<ul>
 <li>Perform daily general ledger (GL) operations and assist with month-end, quarter-end, and year-end closings</li>
 <li>Prepare and review balance sheet reconciliations, investigate discrepancies, and maintain reconciliation tracking</li>
 <li>Analyze GL data to identify trends and variances; provide variance explanations to senior management</li>
 <li>Ensure compliance with internal controls, accounting standards (GAAP/IFRS), and policies</li>
 <li>Support financial reporting and regulatory filings</li>
 <li>Prepare audit schedules and assist with internal and external audits</li>
 <li>Collaborate with finance, internal audit, and operations teams to ensure data accuracy and reporting alignment</li>
 <li>Drive continuous improvement in reconciliation, reporting, and compliance processes</li>
 <li>Identify opportunities for cost savings and workflow efficiency.</li>
</ul>
About the Benefits: At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Classification: Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Senior Accountant - Financial Reporting

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 About Dubai Holding Entertainment: 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security. 
 We are always looking for talented individuals to join our growing team and we believe the best recommendations come from within. 
 About the Referral Programme 
 We invite all employees to help identify high-potential candidates for opportunities across DHE. Whether you know someone from your network, a former colleague, or a standout peer, this is your chance to recommend talent who will thrive in our fast-paced, purpose-driven environment.
 Why Refer? 
 <ul>
 <li>Help grow a dynamic, high-performing team</li>
 <li>Play a part in shaping the future of entertainment in the region</li>
 <li>Contribute to a culture of excellence and innovation</li>
 <li>Eligible referrals may be rewarded (as per company policy)</li></ul></div></div></div></div></div>

Referral Employment Application

Here's your chance to step into the role of Manager - Profit Protection - Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:
<ul>
 <li>Conduct regular reviews of revenue processes across attractions, hotels, F&amp;B outlets, and retail operations to identify anomalies or leakage</li>
 <li>Conduct regular review of revenue streams across all operations and reconciling it with source system and General Ledger</li>
 <li>Monitor and ensure adequate controls are in place for high-risk activities such as discounts, voids, comps, refunds, and manual entries in POS and booking systems</li>
 <li>Collaborate with operational teams to improve processes related to cash handling, inventory control, ticket validation, and customer transactions</li>
 <li>Work with finance and IT teams to build exception-based reports and dashboards that highlight potential loss areas</li>
 <li>Drive awareness and training across front-line and supervisory staff on fraud prevention and loss control measures</li>
 <li>Assist in developing and maintaining standard operating procedures (SOPs) related to revenue protection</li>
 <li>Support internal audit and external assurance reviews by providing relevant data, insights, and follow-up actions</li>
 <li>Contribute to periodic profit protection reviews and risk assessments across all business units</li>
 <li>Support risk assessments and help maintain a comprehensive risk and control matrix for all operational units</li>
 <li>Evaluate controls around inventory depletion, ticket sales, promotional campaigns, and vendor transactions to ensure alignment with group policies</li>
 <li>Ensure compliance with company policies, financial standards, and applicable laws/regulations</li>
</ul>

Manager - Profit Protection

The main duties and responsibilities of this role include:
<ul>
 <li>Create a warm and memorable welcome for every guest, offering personalised attention and seamless introductions to service colleagues.</li>
 <li>Coordinate dining reservations and special occasions, ensuring a flawless experience through thoughtful planning and execution.</li>
 <li>Recommend signature dishes and beverage pairings with confidence, drawing on deep menu knowledge and understanding of guest preferences.</li>
 <li>Deliver attentive service to VIP and regular guests by anticipating their needs, recalling their preferences, and elevating each visit.</li>
 <li>Act as the key point of contact for guest enquiries, offering detailed knowledge of in-house dining themes and local highlights.</li>
 <li>Handle guest feedback and special requests gracefully and promptly, turning moments of dissatisfaction into lasting positive impressions.</li>
</ul>

Guest Relations Executive

The main duties and responsibilities of this role:
Infrastructure Operations
Manage and control all activities related to infrastructure and landscaping, monitor the progress of works for all communities, budgeted costs, quality, timelines, and standards of the service providers.
Provide expert technical advice and resolve technical issues on all aspects of infrastructure and landscaping to concerned teams to ensure effective decision making and communicate reports to the management on a regular basis.
Develop scope of work for the infrastructure maintenance contracts to be tendered within the communities and manage the tendering process in coordination with the procurement department.
Develop procurement strategy of infrastructure services across communities for smooth operations, quality maintenance and cost-effective agreements.
Provide professional advice to the projects team on all infrastructure activities in line with department work plans related to terms of reference, scope of work and time schedules, design, and construction supervision of the proposed project.
Stakeholder Relationship Management
Manage and attend customer s complaints to ensure compliance with DCM service quality standards.
Manage the service agreements in place in terms of monitoring the service providers performances in regular and reactive maintenance and taking the necessary measures to react to incompliances. Quality Control measures need to be followed at all times.
Develop long term relationships with key service providers and educate them on DCM s standards.
Ensure that service providers are paid within the time limits set in the signed agreements in order to have sufficient cash flow and maintain the services to the communities.
Budgeting &amp; Cost Control 
Implement value engineering concept and methods in order to reach to cost effective solutions and accordingly save maintaining and operation costs for the community.
Participate in budgeting for Master Community Service Charges in all communities.
Highlight additional requirements for improving communities and operational costs such as refurbishment of assets and enhancements to communities.
Develop operation and maintenance strategy for key assets in the communities to control the cost and ensure consistency in budgets over years.
Assist the department head in the preparation of annual communities budgets and plans for infrastructure activities, review communities budgets, monitor budgets, highlight budgets variances to ensure cost efficiencies in line with the objectives for OPEX saving and supervise &amp; ensure execution of approved CAPEX projects on timely manner.
Monitor the utilities consumption metering activities to ensure the identification/correction of any anomalies.
Manage documentation and archiving of all reports and incidents.
Verify the service providers invoices in order to control the certification process.
Continuous Improvement
Keep abreast regarding the latest trends and methods related to infrastructure maintenance and recommend the most appropriate operation and maintenance practice to the management in order to increase the efficiency and customer satisfaction.
Manage the development and maintenance of a robust infrastructure assets registry for DCM Master Communities.
Provide input and assist in the development and implementation of the DCM Asset Management Standards in line with the industry s best practices and authorities requirements.
Represent DCM in the process of completed infrastructure projects handover from the development team to DCM and ensure smooth handover of the assets.
People Manager
Provide leadership within the function, setting individual objectives, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal in order to maximize subordinate and departmental performance in the pursuit of the Department s objectives.
Build and promote an organization culture that encourages innovation and reward performance that leads to enhanced staff motivation and retention.
Understanding of local regulations and laws relevant to roads, sewage treatment, and infrastructure.

Manager - Infrastructure

An exciting opportunity has arisen for a Retail Assistant to join Inside Burj Al Arab. 
The main duties and responsibilities of this role include: 
<ul>
 <li>Performing all retail floor functions. </li>
 <li>Maintains visual presentation of the retail store, adhering to all merchandising plans, cleanliness standards, stock control/well stocked, items priced, organized and tidy.</li>
 <li>Makes sure the right products are displayed at the right time and in the right place to make sure they re sold.</li>
 <li>Assist with retail deliveries, shipping and receiving of inventory. </li>
 <li>Troubleshoots and provides solutions for customers complaints, escalating to team leader and Spa Director when necessary.</li>
 <li>Monitor individual and group performance of item sales and evaluate needed changes through guest demand and sales reports.</li>
</ul>

Assistant - Retail - Inside Burj Al Arab (Seasonal)

Join Merex Investment Group and explore 29   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.