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Metropolitan Knoxville Airport Authority

<div>We're Hiring! Customer Service Representative (Part-Time) 
Metropolitan Knoxville Airport Authority 
McGhee Tyson Airport | Alcoa, TN &bull; Fully On‑Site 

✈️ Looking for a fun, people‑focused job at the airport? Come join our team! We&rsquo;re hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast‑paced environment, this may be the perfect role for you! 
What You&rsquo;ll Do

Assist passengers with wheelchair and cart transportation 
Keep wheelchairs/carts clean &amp; sanitized 
Answer passenger questions on airport services, security, baggage &amp; more 
Respond to calls on the customer service/LEP line 
Support PR with events and logistics 
ℹ️ Staff the information booth &amp; maintain tourism materials 
️ Perform additional duties as assigned 
Schedule (Hiring for THIS Shift):

Weekend Schedule:
<ul>
<li>Fri: 1pm&ndash;8pm</li>
<li>Sat: 1pm&ndash;8pm</li>
<li>Sun: 1pm&ndash;8pm</li>
<li>Mon: 11am&ndash;6pm</li> 
</ul>
On‑site &bull; averages 24&ndash;28 hrs/week 
Pay

$15/hour
<ul><li>️ Part‑time (no benefits)</li></ul><ul><li> 
Ideal Candidate</li></ul>

We&rsquo;re looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting up to 50lbs). Customer service experience is a plus! 
Ready to jump‑start your journey with us?
To qualify, you&rsquo;ll need a high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience&mdash;plus a great attitude and eagerness to grow! 
️ How to Apply 

Best Consideration Deadline: Sunday, March 22, 2026 
Position open until filled.

Apply online (preferred) 
Or mail your resume to: 
P.O. Box 15600 
Knoxville, TN 37901 
ATTN: HR

For applicants submitting a resume, a signed MKAA application will be required prior to interviewing. 
No phone calls or emails, please. 
<ul>
<li>
Applicants must be currently authorized to work in the United States on a long‑term basis.</li>
<li>MKAA conducts random employee drug screenings.</li>
<li>MKAA is an Equal Employment Opportunity Employer.✈️</li></ul></div>

Part-Time Customer Service Representative

Join Metropolitan Knoxville Airport Authority and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Metropolitan Knoxville Airport Authority

About Company

Part-Time Customer Service Representative