Qureos Mentor

Metropolitan Transportation Authority

<div><div><div><div><b>Job ID:</b> 16662</div>
<div><b>Business Unit:</b> New York City Transit</div>
<div><b>Location:</b> Various, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Regional Bus Company</div>
<div><b>Date Posted:</b> Jul 30, 2026</div>
</div></div><div><p><b>Description</b>
</p><p><b>Superintendent Maintenance (Rep) (Buses)</b></p><p><b>
First Date of Posting: July 30, 2026</b></p><p><b>
Last Date of Posting: August 20, 2026</b></p><p><b>
Authority:</b> New York City Transit (NYCT), Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA), MTA Bus Company (MTABC)</p><p><b>
Department:</b> Regional Bus Company</p><p><b>
Division/Unit:</b> Maintenance</p><p><b>
Reports To:</b> General Superintendent Maintenance</p><p><b>
Work Location:</b> Various (<i>Travel may be required to other MTA locations or other external sites.)</i></p><p><b>
Hours of Work</b>: As Required</p><p><i>
May need to work outside of normal work hours (i.e., evenings, weekends and holidays).</i></p><p><b>
MTA reserves the right to remove this posting before the Application Deadline.</b></p><p><b>
Compensation:</b></p><p><b>
Salary: $141,664 (UTLO compression rate)</b></p><ul><li><i>
Salary is non-negotiable and based on the United Transit Leadership Organization (UTLO) Collective Bargaining Agreement.</i></li><li>
Job Family: General Operations</li><li>
Grade: 007</li></ul><p>
 <b>Job Summary:</b></p><p>
The Superintendent, Maintenance is responsible for managing the bus maintenance program for an operating depot or central maintenance facility during the assigned tour of duty. This role ensures a safe work environment and efficient maintenance operations that support the delivery of safe, clean, and reliable transportation for the riding public.</p><p><b>
Duties and Responsibilities:</b></p><ul><li>
Manage all maintenance functions during the assigned tour of duty within a maintenance facility, ensuring the delivery of safe, clean, and efficient bus service. Oversee hourly staff in daily facility and equipment maintenance activities. Support the development of technical specifications and evaluations for new bus procurements. Research and analyze bus equipment, procedures, and maintenance practices. Partner with maintenance personnel across the department to assess operational efficiency. Provide maintenance and technical training, end‑user support, and system training (including Spear) to hourly, supervisory, and managerial staff in depots and shops.</li><li>
Manage a full range of labor relations activities; develop work assignments for maintenance line supervisors; implement discipline; develop rule compliance criteria; assist in preparation for labor negotiations and hourly and supervisory work picks. Develop procedures and work practices, and assist in implementing new procedures throughout the department.</li><li>
Develop and implement strategies to reduce costs and increase productivity. Recommend overtime for hourly and supervisory personnel, as needed, to meet performance goals. Make recommendations with the goal of improving safety, reliability, customer satisfaction, and productivity of Bus maintenance operations. Develop fleet and scrap plans, coordinate warranty activities, conduct equipment and component testing, and lead vehicle/equipment studies, including preparation of related reports.</li><li>
Support ongoing development of personnel to maintain a high‑quality fleet and promote upward mobility. Assess training needs for supervisory and hourly employees. Research industry technical advancements and evaluate potential implementation within NYC Transit/MTA Bus. Assist with incorporating new technologies and methods into maintenance operations.</li></ul><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
Five (5) years of related experience, including a minimum of two (2) years of managerial/ supervisory experience.</li></ul><p></p><p><b><br>
Desired Skills:</b></p><ul><li>
Knowledge of vehicular maintenance operations, including personnel development, work prioritization, overtime distribution, and preventative maintenance procedures.</li><li>
Knowledge of heavy-duty revenue vehicles, new bus technologies, and the maintenance procedures/standards required to maintain them, including an understanding of specifications</li><li>
Knowledge of diesel and compressed natural gas engines, fuel systems and emissions controls, mandated emission requirements and engine configuration procedures.</li><li>
Knowledge of vehicle systems and components</li><li>
Knowledge of design, manufacturing processes, product testing and maintenance procedures</li><li>
Ability to design testing systems and procedures based on engineering specifications</li><li>
BA in engineering or related field preferred</li></ul><p></p><p><b><br>
Selection Method:</b></p><p>
Based on evaluation of education, experience, and interview.</p><p></p><p><b><br>
Other Information:</b></p><ul><li>
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.</li><li>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</li><li>
Link to Benefits Page</li></ul><p><b>
Equal Employment Opportunity</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p><p></p><p><b><br>
How to Apply</b></p><p>
For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.</p><p>
For External Applicants: Visit www.mta.info, click the &ldquo;Careers&rdquo; link located in the footer under the &quot;The MTA&quot; section, then click on &ldquo;See All Open MTA Positions&rdquo;. Search for the desired position, click Apply, and follow the instructions.</p></div></div>

Superintendent Maintenance (Rep) (Buses)

<div><p><b>Description</b>
</p><div></div><div><div><div><div><b>Job Title:</b> Engineering Payroll Specialist</div><div><b> Department:</b> Engineering</div></div><br>
<div><div><b>
MTA Agency:</b> Long Island Rail Road</div><div><b> Primary Location(s):</b> Hillside Support Facility</div></div><br>
<div><div><b>
100% Hourly Rate of Pay: </b>$45.746747 (See Wage Progression Chart)</div><div><b> Regulated/Safety Sensitive: </b>Non<li></li>Safety Sensitive</div></div><br>
<div><div><b>
Union Affiliation: </b>Brotherhood of Railroad Signalman (BRS-241)</div><div><b> Closing Date (if applicable): </b>Open Until Filled</div></div><br>
<div><div><b>
Shift (if applicable): </b>Day</div><div><b> Telework Eligible:</b> No</div></div><br>
</div></div><p></p><p>
Chartered in 1834, the Long Island Rail Road (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles &ndash; from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island.</p><p></p><p><b><br>
JOB SUMMARY:</b></p><p>
Responsible for providing administrative support to the operating sections of the Engineering Department. Responsible for ensuring administrative activities are in compliance with departmental policies and procedures as well as ensuring compliance with assigned sections, contractual labor agreements, and to ensure consistent application of such as it relates to all payroll related matters. Responsible for coordinating all administrative activities with the clerical staff.</p><p><b>
DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Coordinating the preparation of the disciplines (Signal, Comm, Track, Structures, Facilities, GCM, Power) weekly payroll. This includes, but is not limited to, reviewing data entry and applying appropriate work rules when necessary.</li><li>
Complete Personnel Action Reports (PARs), update CTAMS, as well as MAXIMO/SMARTFORCE, Micro Computer Report, databases etc.</li><li>
Ensure all employee schedules and job code changes are updated due to Departmental Awards, Bids and Bumps and BRS Rotations.</li><li>
Review, research and resolve all payroll related discrepancies. Ensure reversals, Adjustments, Jury Duty claims, and Rule 68 violations are handled in a timely fashion. Handle and process all compensated and calendar day wage progressions.</li><li>
Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential. Lead by Example.</li><li>
Ensure a safe working environment and adherence to guidelines of company safety policies and procedures.</li><li>
Assist management with administrative activities within Engineering&rsquo;s operating departments.</li><li>
Handle all other assignments at the direction of Management.</li></ul><p><b>
REQUIRED EDUCATION AND EXPERIENCE:</b></p><ul><li>
Bachelor&rsquo;s degree in business administration. An additional four years of demonstrated directly related equivalent administration experience may be considered in lieu of a degree.</li><li>
Must possess a minimum of two (2) years recent, related administrative experience in an operations or production environment.</li><li>
Must possess prior payroll experience, preferably with craft/union employees, and experience working with payroll systems (i.e., Kronos)</li><li>
Must possess knowledge and understanding of payroll procedures and systems.</li><li>
Must be self-motivated and possess superior administrative, oral and written communication and interpersonal skills.</li><li>
Must be proactive in identifying potential issues/problems.</li><li>
Must possess strong organizational and analytical skills, with the ability to handle multiple tasks.</li><li>
Must possess proficient computer skills.</li></ul><p></p><p><b>
PREFERRED QUALIFICATIONS:</b></p><ul><li>
Prior supervisory experience.</li><li>
Experience working with various Collective Bargaining Agreements.</li><li>
Knowledge of the Engineering department&rsquo;s organizational structure, administrative practices, and union work rules related to payroll.</li><li>
Knowledge and understanding of labor agreements, company and departmental policies, procedures and goals.</li></ul><p><b>
Wage Progression</b>:<br>
80% - $36.597398 1st 365 Calendar Days</p><p>
90% - $41.172072 2nd 365 Calendar Days</p><p>
100% - $45.746747 After 730 Calendar Days</p><p><b>
OTHER INFORMATION:</b></p><ul><li>
Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.</li><li>
Non-Safety Sensitive</li><li>
LIRR: In addition to meeting the minimum requirements of the position, the selection process may include but is not limited to, a pre-screening assessment (i.e., physical, written, and/ or practical evaluation) and interview. Candidates forfeit further consideration in the process if they fail to participate in any step of the process when scheduled. Make-up dates/times will not be given. In addition, LIRR employee applicants must be in their current position for the 12 months immediately preceding the close date of this posting and must possess a satisfactory work history, including attendance and discipline record. A record of more than ten sick days without medical documentation in two of the last three years is considered unsatisfactory attendance. Not all qualified applicants are guaranteed an interview due to the competitive selection process. A medical examination and safety-sensitive drug/alcohol test may also be required.
</li><li>#TapYourCareers</li><li>
#MTACareers</li></ul><p><b>
EQUAL EMPLOYMENT OPPORTUNITY / ADA DISCLAIMER:</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. If you require reasonable accommodation for a medical condition or disability to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.</p></div><p></p>

Engineering Payroll Specialist

<div><div><div><div><b>Job ID:</b> 15139</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Workforce IT Products</div>
<div><b>Date Posted:</b> Jul 9, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><div><b>JOB TITLE:</b></div><div><br>
Advanced Software Engineer</div></div><div><div><b><br>
SALARY RANGE:</b></div><div><br>
$140,828 - $166,223</div></div><div><div><b><br>
DEPT/DIV:<br>
</b></div><div>Information Technology</div></div><div><div><b><br>
SUPERVISOR:<br>
</b></div><div>Manager, Product Development</div></div><div><div><b><br>
LOCATION</b><b>:</b></div><div><br>
333 West 34th Street, New York, NY 10001</div></div><div><div><b><br>
HOURS OF WORK:<br>
</b></div><div>9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div></div><div></div><div><br>
This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.</div><div></div><div>
(GC, EAD USC only) no CPT, OPT H1 OR F1</div><div></div><div><b><br>
Opening</b></div><div></div><div><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</div><div></div><div><b><br>
About Us</b></div><div></div><div>
The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</div><div></div><div><br>
MTA IT&rsquo;s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</div><div><br>
</div><div><b>Summary</b></div><div></div><p><br>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><b>
Critical Skills:</b></p><ul><li>
Experience in supporting PeopleSoft Timekeeping and HCM modules.</li><li>
Proficient in PeopleSoft App Designer, PeopleCode, SQR, and Integration Broker</li><li>
Strong in BI Publisher Reporting</li><li>
Proficient in SQL</li></ul><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change- release-, risk, and quality-management processes.
</li><li>Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.</li><li>
Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.</li><li>
Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.</li><li>
Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.</li><li>
Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.</li><li>
Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent development.</li><li>
Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis</li><li>
Travel may be required to other MTA locations or other external sites</li><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.</li><li>
Must possess a minimum at least one of the following professional certifications in subject domain including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p><b>
Technical Skills</b></p><ul><li>
Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)</li><li>
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing</li><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team</li><li>
Familiarity with version control</li><li>
Demonstrated ability to work independently and navigate organizational ambiguity</li><li>
Effective written and verbal communication skills</li></ul><p><b>
Preferred Technical Skills</b></p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li><li>
Programming experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc)</li><li>
Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p><b>
Behavioral Requirements Skills:</b></p><ul><li>
Collaboration skills to ensure design specifications are seamlessly implemented by the development team.</li><li>
Demonstrate ability to work independently and navigate organizational ambiguity.</li><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Communicates Effectively</li><li>
Advanced in technical Skills, tech-savvy, values diversity.&quot;</li><li>
Adept customer focus, cultivates Innovation</li></ul><p><b>
Competencies Requirements:</b></p><div><div><div><p><b>
Core Competency</b></p><p><b><br>
Proficiency Level</b></p><p><b><br>
Competency Definition</b></p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><div><p><br>
Anticipating and adopting innovations in business-building digital
</p><p>and technology applications</p></div></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div></div><p></p><p><b><br>
Other Information</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Equal Employment Opportunity</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div></div></div></div>

PeopleSoft Advanced Software Engineer

<div><div><div><div><b>Job ID:</b> 16120</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Platforms Technology</div>
<div><b>Date Posted:</b> Jul 6, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><div><b>JOB TITLE:</b></div><div><br>
Manager, Platform Technology</div></div><div><div><b><br>
SALARY RANGE:</b></div><div><br>
$160,963 - $189,990</div></div><div><div><b><br>
DEPT/DIV:<br>
</b></div><div>Information Technology</div></div><div><div><b><br>
SUPERVISOR:<br>
</b></div><div>Senior Director, Platform Technology</div></div><div><div><b><br>
LOCATION</b><b>:</b></div><div><br>
333 West 34th Street, New York, NY 10001</div></div><div><div><b><br>
HOURS OF WORK:<br>
</b></div><div>9:00 am - 5:30 pm (7.5 hours/day) or as required</div></div></div><div></div><div><br>
This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.</div><div></div><div><b><br>
Opening</b><b>:</b></div><div></div><div><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</div><div></div><div><b><br>
About Us:</b></div><div></div><div><br>
The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.</div><div></div><div><br>
MTA IT's Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.</div><div></div><div><b><br>
Job </b><b>Summary</b><b>:</b></div><div></div><div><br>
The Platform Technology Manager will be responsible for overseeing a team of platform engineers, technicians, and administrators and driving the development and evolution of the organization's platform infrastructure, automation tools, storage, and deployment pipelines. You will play a critical role in shaping the technical infrastructure of our organization. Working collaboratively with technology teams, this role will help to drive operations and automation, accelerate product delivery, and ensure consistent and stable services.</div><div><br>
</div><div>Various Products, including, but not limited to:
</div><ul><li>Corp Finance/ Capital Planning &amp; Budget</li><li>
Legal, Risk &amp; Safety</li><li>
Enterprise Asset Management
</li><li>Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
</li><li>Employee Experience
</li><li>Platforms/Back-End Operations/DBA
</li><li>Bus &amp; Paratransit</li><li>
Scheduling Crew Pick</li><li>
Transportation Intelligent Systems, Train Control
</li><li>B&amp;T Products
</li><li>Customer Experience
</li><li>Revenue Fare Collections</li></ul><p><b>
Critical Skills:</b></p><ul><li>
Hands-on Peoplesoft Administration and IT Architecture expereince</li><li>
Experience leading large ERP systems</li><li>
Knowledge of Oracle Database and Peopletools</li></ul><div></div><div><b><br>
Responsibilities</b><b>:</b></div><ul><li>
Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives.</li><li>
Oversees staff workload and quality of work, addressing performance issues when needed.</li><li>
May contribute to or influence the strategic direction of one or more disciplines within IT.</li><li>
Assist with the implementation of the strategy</li><li>
Translates policy into operational plans.</li><li>
Results may impact the metrics of a functional area within IT and are visible to a variety of internal stakeholders and senior management.</li><li>
Leads a workforce focused on a discipline within IT.</li><li>
Directs one or more professional individual contributors.</li><li>
Role encompasses complex subject matter requiring extensive knowledge in a single discipline and broad knowledge in related disciplines or domains.</li><li>
Manages day-to-day operations and motivates team(s) to achieve results; may be responsible for a budget.</li><li>
Work is often focused on the delivery of monthly or quarterly results, and outputs are subject to periodic review against targets.</li><li>
Motivates personnel to create a professional environment that respects individual differences and enables all employees to develop into their full potential, disciplining when necessary.</li><li>
Supervises a professional team of IT staff in the selection, adoption, development, and support of one or more product lines through all stages of the product lifecycle, from ideation, definition, prototyping, design, validation &amp; testing, launch, run stage, and eventual product retirement.</li><li>
In collaboration with IT and business leaders, creates, delivers, and manages product and organizational roadmaps to maintain alignment with defined digital agendas and service expectations.</li><li>
Monitors and manages team activities and deliverables for adherence to relevant enterprise and departmental resource, technology, and operational governance/approval processes, and departmentally spanning technology architectures, models, methods, and tools.</li><li>
Leads the team in its development and management of system support processes and service levels to ensure the sustainability, viability, and quality of delivered products within agreed service targets.</li><li>
Develops and maintains product lifecycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement.</li><li>
Manages cross-functional teams assigned to design, build, and maintain one or more product lines and/or platforms.</li><li>
Analyzes and monitors the effectiveness and efficiency of product(s) and develops, proposes, and implements improvement strategies.</li><li>
Establishes assurance processes throughout the team that are reliable and satisfy the organization&rsquo;s stated quality and safety objectives within organizational risk tolerance. Proposes risk mitigation strategies.</li><li>
Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives.</li><li>
Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives.</li><li>
Attracts and develops a high-performing and diverse workforce, empowering all staff to elevate their technical and leadership competencies, level of responsibility, and performance.</li><li>
Maintain an engaged workforce and foster a positive culture throughout organizational change.</li><li>
Continuously develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high-impact regulatory changes.</li><li>
Provides expert-level guidance and training to the IT community and mentors less experienced staff to foster talent development.</li><li>
Performs other duties as assigned</li><li>
Complies with all policies and standards</li><li>
May be required to work hours outside regular work hours, as applicable</li><li>
Observes the work performed by contractors, as applicable</li><li>
Reviews invoices and approves them if the work meets contractual standards, as applicable</li><li>
Addresses performance issues with the contractor when possible, as applicable</li><li>
Escalates issues to other parties when needed, as applicable</li></ul><p><b>
Required Qualifications</b><b>:</b></p><ul><li>
Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS)
</li><li>Minimum 5 years 5 years of relevant technology experience and leadership ability. A combination of education and experience may be considered in lieu of a degree.</li><li>
Must possess an expert/highly proficient in deep understanding of technology. Expert/Highly Proficient ability to develop and implement enterprise product solutions. Ability to prioritize, handle multitasking, and work in an agile environment. Ability to quickly learn and understand new technologies
</li><li>Expert/Highly Proficient proven ability to manage projects and initiatives. Expert/Highly Proficient ability to fit in with the constantly shifting needs and demands of the business Departments
</li><li>Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)
</li><li>Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, RESTful APIs, Linux, PeopleSoft, ServiceNow, Google Cloud, Red Hat OpenShift, and Anypoint Platform)
</li><li>Programming experience with the following language(s): Job Specific (e.g Ruby, Python, Java, Kotlin, Bash, C++, COBOL, Puppet, Perl, PHP, etc.)
</li></ul><p><b>Preferred</b><b> Qualifications:</b></p><ul><li>
At least one platform engineering industry certification preferred. Possible certifications include: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), AWS Certified Solutions Architect, RedHat Certified Engineer, Kubernetes Certified, Azure Devops Solutions Certifications, Ar, Microsoft Certified: Azure Solutions Architect Expert, Oracle Products Certifications including OCI Platform Certificates,, Certified Software Test Lead (CSTL), Certified Automation Professional (CAP),, AWS Certified DevOps Engineer - Professional Certificate, Certified Kubernetes Administrator (CKA), Docker Certified Associate (DCA), Microsoft Certified: DevOps Engineer Expert Upon Hire</li></ul><p><b>
Behavioral Skills</b><b>:</b></p><ul><li>
Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills. Ability to work independently and strategically.
</li><li>Demonstrated expertise in identifying and analyzing risks and developing effective mitigation strategies. Strong technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.
</li><li>Excellent critical thinking, problem-solving, and decision-making skills. Strong interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
</li><li>Proven ability to manage multiple projects simultaneously and prioritize tasks based on urgency and impact. Extensive hands-on experience with related tools.</li><li>
Solid working knowledge of IT domains. Ability to work under pressure and meet deadlines individually and collaboratively. Think logically, assess problems, and be results-oriented.
</li><li>Ability to identify complex business and technology risks and associated vulnerabilities. Prioritize multiple tasks and switch between tasks quickly. Ability to communicate effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
</li><li>Ability to establish and maintain effective working relationships with employees at all levels within the organization and with both internal and external customers.</li></ul><p><b>
Competencies</b><b>:</b></p><div><div><div><p>
Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Collaborates</p><p><br>
Expert</p><p><br>
Building partnerships and working collaboratively with others to meet shared objectives</p></div><div><p><br>
Cultivates Innovation<br>
</p><p>Expert</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Expert</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively<br>
</p><p>Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Values Diversity</p><p><br>
Expert</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div><br>
</div></div><p><b>
Other Information</b><b>:</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Equal Employment Opportunity</b><b>:</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div></div></div></div><div></div>

PeopleSoft Platform Manager – Platform Technology Manager

<div><div><div><div><b>Job ID:</b> 16237</div>
<div><b>Business Unit:</b> New York City Transit</div>
<div><b>Location:</b> Brooklyn, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Prod.Plan. &amp; Sched.</div>
<div><b>Date Posted:</b> Jun 23, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><b>Title</b>: Transit Management Analyst Series</div><div><b><br>
Department</b>: Subways</div></div><div><div><b><br>
Authority</b>: TA</div><div><b><br>
Division/Unit</b>: Elevators &amp; Escalators</div></div><div><div><b><br>
Location</b>: 130 Livingston, Brooklyn NY<br>
</div><div><b>Hours</b>:7:00AM-3:00AM</div></div><div><div><b><br>
Compensation:</b></div></div><div></div><div><div><br>
Assistant Transit Management Analyst I:</div><div><br>
$67,933- $80,421</div></div><div><div><br>
Assistant Transit Management Analyst II:</div><div><br>
$78,874- $87,847</div></div><div><div><br>
Associate Transit Management Analyst:</div><div><br>
$89,162- $115,445</div></div><div><div><b><br>
Deadline (If Applicable):</b></div></div><div></div><div><div><b><br>
Reporting Manager (If Applicable):</b></div><div><br>
Superintendent</div></div></div><div></div><div><b><br>
This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link </b><b>https://www1.nyc.gov/site/dcas/employment/55-a-program.page</b></div><div></div><div><br>
</div><div><b>RESPONSABILITIES:</b></div><ul><li> Assist in managing multiple multi‑million‑dollar Capital and Operating projects.</li><li> Administer Capital project and service contracts utilized by Elevators &amp; Escalators.</li><li> Review technical documentation, including drawings, diagrams, and schematics.</li><li> Monitor, track, and document project progress and performance.</li><li> Prepare reports, analyses, and project documentation as required.</li><li> Coordinate and prepare responses for internal and external stakeholders.</li><li> Perform additional project management and administrative duties as assigned.</li></ul><div></div><div><b><br>
EDUCATION AND EXPERIENCE:</b></div><div><b>
Assistant Transit Management Analyst I and II:</b></div><br>
<div></div><ul><li>
A master's degree from an accredited college or university in business administration,
</li></ul><div>public administration, public policy, engineering, engineering technology, economics,
</div><div>architecture, mathematics, physics, computer science, finance, accounting,
</div><div>transportation planning, industrial psychology, urban planning/studies, human
</div><div>resources management, labor relations, operations research, security management
</div><div>or in a related area, or</div><ul><li>
A baccalaureate degree from an accredited college or university and two years of
</li></ul><div>satisfactory full-time professional experience working in budget administration,
</div><div>accounting, economic or financial administration, engineering, in management or
</div><div>methods of analysis, operations research, organization research or program
</div><div>evaluation, personnel or public administration, staff development, employment</div><div>
program planning or administration, security management; or general administration.</div><div></div><div><b><br>
Associate Transit Management Analyst:</b></div><ul><li>
A master's degree from an accredited college or university in business
</li></ul><div>administration, public administration, public policy, engineering, engineering
</div><div>technology, economics, architecture, mathematics, physics, computer science,
</div><div>finance, accounting, transportation planning, industrial psychology, urban
</div><div>planning/studies, human resources management, labor relations, operations
</div><div>research, security management or in a related area, and one year of full‐time
</div><div>satisfactory professional experience working in budget administration, accounting,
</div><div>economic or financial administration, engineering, in management or methods
</div><div>analysis, operations research, organizational research or program evaluation,
</div><div>personnel or public administration, staff development, employment program
</div><div>planning or administration, security management; or general administration; or</div><br>
<div></div><ul><li>
A baccalaureate degree from an accredited college or university; and three years
</li></ul><div>of full-time satisfactory experience as described in &quot;1&quot; above.<br>
</div><div></div><div><b>DESIRED SKILLS:</b></div><ul><li> Degree in Electrical Engineering or Mechanical Engineering preferred.</li><li> Basic understanding of elevator and escalator systems.</li><li> Familiarity with relevant ASME codes and standards, including elevator and escalator safety codes.</li><li> Strong organizational, verbal, and written communication skills.</li><li> Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li><li> Strong decision-making abilities.</li><li> Ability to work collaboratively with maintenance personnel, engineers, and contractors.</li><li> Ability to manage multiple assignments and effectively prioritize operational needs.</li></ul><div></div><div><b><br>
SELECTION METHOD</b></div><div>
Based on evaluation of education, skills, experience, interview, and written assessment.</div><div>
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.</div><div></div><div><b><br>
OTHER INFORMATION</b></div><div>
Appointment may be at a comparable level to current level of selected candidate. (If necessary)</div><div>
As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.</div><div></div><div><b><br>
HOW TO APPLY</b></div><div>
Qualified applicants can submit an online application by clicking on the &lsquo;APPLY NOW&rsquo; button from either the CAREERS page or from the JOB DESCRIPTION page.</div><div></div><div><br>
If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.</div><div></div><div><b><br>
</b></div><div><b>EQUAL EMPLOYMENT OPPORTUNITY</b></div><div>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</div><div>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div></div></div></div><p></p>

Transit Management Analyst Series

<div><p><b>Description</b><br>
</p><br>
<br>
<p>JOB TITLE: Advanced Software Engineer</p><p>
SALARY RANGE: $140,828 - $166,223</p><p>
HAY POINTS: 634</p><p>
DEPT/DIV: Information Technology</p><p>
SUPERVISOR: Product Manager, PS Finance</p><p>
LOCATION: 2 Broadway, New York, NY 10004</p><p>
HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required)</p><p></p><p><br>
This position is eligible for telework, which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.</p><p></p><p><br>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p></p><p><br>
Summary:</p><p>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design. May own high-value services and/or products.</p><p></p><p><br>
Critical Skills:
</p><ul><li>Strong experience in PeopleSoft PeopleTools (PeopleCode, Application Engine)</li><li>
Familiar with SQL, PS Query, SQR, and XML Publisher</li><li>
Experience with the end-to-end lifecycle of PeopleSoft FSCM</li><li>
Implementation and/or upgrade experience with high-level production support experience</li><li>
Strong functional knowledge in PeopleSoft financial modules (AP, AR, FA, PC, GL, Treasury)</li></ul><p></p><p><br>
Responsibilities:</p><br>
<p></p><ul><li>
Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives. Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools. Collaborates across parties involved in product, systems, or service design.
</li><li>May own high-value services and/or products. Leads the definition, documentation, and successful
</li></ul><p>Completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change-release, risk, and quality management processes.</p><ul><li>
Drafts and maintains software support processes and documentation. Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions. Conducts application licensing, security, backup, and disaster recovery verification initiatives.
</li><li>Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules. Designs, specifies, and executes test cases and scenarios.
 </li><li>Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
</li><li>Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information. Audits complex software systems for adherence to configuration standards.
</li><li>Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams. Provides expert advice on assurance activities.
</li><li>Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved. Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs. Manages suppliers to meet key performance indicators.
</li><li>Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
</li><li>Provides technical advice to project teams and mentors less experienced staff to foster talent
</li></ul><p>development.
</p><ul><li>Performs other duties and tasks
</li><li>May need to work outside of normal work hours, supporting operations on a 24/7 basis
</li><li>Travel may be required to other MTA locations or other external sites
</li><li>Observing the work performed by the contractor;
</li><li>Reviewing invoices and approving them if the work meets contractual standards;
</li><li>Addressing performance issues with the contractor when possible; and
</li><li>Escalating issues to other parties as needed.</li></ul><p>
Required Qualifications:</p><ul><li>
Education: Bachelor&rsquo;s Degree and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.</li><li>
Must possess a minimum at least one of the following professional certifications in the subject domain, including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)</li></ul><p>
Knowledge &amp; Skills:</p><p>
Technical Skills:
</p><ul><li>Hands-on programming experience in a business setting</li><li>
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD)
</li><li>Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing
</li><li>Collaboration skills to ensure design specifications are seamlessly implemented by the development team
</li><li>Familiarity with version control
</li><li>Demonstrated ability to work independently and navigate organizational ambiguity
</li><li>Effective written and verbal communication skills
</li></ul><p>Preferred Technical Skills:</p><ul><li>
A software engineering industry certification, examples: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)
</li><li>Programming experience with the following language(s): Job Specific (e.g, Ruby, Python, Java, C++, COBOL, etc.)
</li><li>Familiarity with the following vendor-specific platforms: Job Specific (e.g, Azure, Windows Server platforms, RESTful APIs, or Linux)</li></ul><p>
 Behavioral Requirements Skills:
</p><ul><li>Collaboration skills to ensure design specifications are seamlessly implemented by the development team.
</li><li>Demonstrate ability to work independently and navigate organizational ambiguity.
</li><li>Strong interpersonal, verbal, and written communication skills.
</li><li>Expert Communicates Effectively
</li><li>Advanced in technical Skills, tech savvy, values diversity</li><li>
Adept customer focus cultivates Innovation</li></ul><p><br>
</p><p>Competencies:
</p><div><div><p>Core Competency</p><p><br>
Proficiency Level</p><p><br>
Competency Definition</p></div><div><p><br>
Cultivates Innovation</p><p><br>
Adept</p><p><br>
Creating new and better ways for the organization to be successful</p></div><div><p><br>
Customer Focus</p><p><br>
Adept</p><p><br>
Building strong customer relationships and delivering customer-centric solutions</p></div><div><p><br>
Communicates Effectively</p><p><br>
Expert</p><p><br>
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</p></div><div><p><br>
Tech Savvy</p><p><br>
Advanced</p><p><br>
Anticipating and adopting innovations in business-building digital and technology applications</p></div><div><p><br>
Technical Skills</p><p><br>
Advanced</p><p><br>
Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks</p></div><div><p><br>
Values Diversity</p><p><br>
Advanced</p><p><br>
Recognizing the value that different perspectives and cultures bring to an organization</p></div></div><p></p><p><br>
 OTHER INFORMATION:</p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p>
Equal Employment Opportunity</p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div><p></p>

Advanced Software Engineer - PeopleSoft

<div><div><div><div><b>Job ID:</b> 15329</div>
<div><b>Business Unit:</b> Metro-North Railroad</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Crew Management Administration</div>
<div><b>Date Posted:</b> Apr 13, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><p><b>Job Title</b><b>: </b>Assistant Deputy Director- Crew Management Workforce</p><p><b><br>
Department:</b> Transportation Operations</p></div><div><p><b><br>
MTA Agency:</b><b> </b>Metro-North Railroad</p><p><b><br>
Primary Location(s):</b><b> </b>New York, NY</p></div><div><p><b><br>
Salary Range:</b><b> </b>$123,294 - $154,117</p><p><b><br>
Regulated/Safety Sensitive:</b><b> </b>Non-DOT Regulated/Not Safety Sensitive</p></div><div><p><b><br>
Union Affiliation:</b><b> </b>Non-agreement</p><p><b><br>
Closing Date </b>(if applicable)<b>:</b><b> </b>Until Filled</p></div><div><p><b><br>
Shift </b>(if applicable)<b>:</b></p><p><b><br>
Title 55-a (yes or no):</b><b> </b>Not Applicable</p></div><div><p><b><br>
Other:</b><b> </b>Telework eligible</p></div></div><p></p><div><b><br>
ABOUT THE AGENCY</b></div><div>
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.</div><div></div><div><br>
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.</div><div></div><div><b><br>
JOB SUMMARY</b></div><div>
Oversee the planning and forecasting of train crew workforce demands to ensure effective and efficient utilization of Train &amp; Engine (T&amp;E) employees. Supervise Crew Management Center (CMC) staff in deploying daily T&amp;E workforce to meet business needs and ensure service and cost objectives are being met. Develop and ensure timely implementation of scheduling and other long-term workforce planning programs that align with special schedules, collective bargaining agreements (CBA) and budgetary initiatives.</div><div><b><br>
DUTIES AND RESPONSIBILITIES</b></div><ul><li>
Oversee the process and compliance with staffing train and engine employees to cover regularly scheduled assignments, planned/unplanned absences, increases/decreases in Capital Flag work, and changes to assignments for special/holiday schedules.</li><li>
Manage, plan, and ensure effective coordination of the weekly CBA job advertisement/bids and awards process and the establishment of Extra Lists to cover planned absences. Supervise CMC managers and represented staff in the execution of these duties.</li><li>
Oversee and enforce MNR policies and procedures up to and including attendance as it relates to Kronos/Attendance Tracking System (ATS)/Discipline Tracking System (DTS) policies of represented and non-represented staff in accordance with the disciplinary process.</li><li>
Address personnel issues as they arise; in compliance with MNR policies and procedures.</li><li>
Initiate and support and new processes and platforms in support of the Crew Management office.</li><li>
Supervise staff in the execution of schedule loads (including schedules for crew book changes, Holiday and Special Schedules, Service Changes, and other ad hoc schedule changes). Coordinate with CMC managers to resolve Crew Management System (CMS) issues and any scheduling discrepancies in the system.</li><li>
Ensure effective coordination, scheduling and implementation of MNR special schedules (e.g., Holidays, Yankee Stadium Events). Oversee the review, analyses, and provide managerial approval of schedule changes, including approving and tracking that schedule changes are properly input into the Crew Management System (CMS).</li><li>
Independently review, analyze, and provide approval of T&amp;E employee claims submitted on CMS pursuant to the relevant collective bargaining agreement.</li><li>
Lead coordination with Capital Trainmasters, Assistant. Superintendents, and Line Superintendents to effectively organize required Capital work schedules/assignments for crew book picks.</li><li>
Develop, implement, and modify both short and long-term reporting on labor costs, including vacations, holidays, vacated train assignments, guarantee and relief days, etc.</li><li>
Respond to service disruptions to support field operation by coordinating T&amp;E crews for ad hoc schedule based on qualifications, hours of service. Manage CMC support and implementation of emergency service plans and other duties as assigned in support of corporate/departmental goals.</li><li>
Provide support to other CMC managers to meet daily operational needs. Requires availability to work nights and weekends to ensure continuous, 24/7 management coverage for the office.</li><li>
Provide supervision and guidance to the CMC Workforce. Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.
</li><li>Performs other duties as assigned</li><li>
Complies with all policies and standards</li><li>
May be required to work hours outside regular work hours, as applicable</li><li>
Observes the work performed by contractors, as applicable</li><li>
Reviews invoices and approves them if the work has contractual standards, as applicable</li><li>
Addresses performance issues with the contractor when possible, as applicable</li><li>
Escalates issues to other parties when needed, as applicable</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS AND ABILITIES</b></div><div><i>
Required:</i></div><ul><li>
Working knowledge of ACRE 1&amp;9 Collective Bargaining Agreements, MNR Operating Rules and Physical Characteristics, and Federal Rules regarding the operation of trains and equipment and Passenger Hours of Service</li><li>
Working knowledge of Transportation Line Operations, equipment programs, Mechanical, Engineering and Station functions.</li><li>
Strong leadership skills with the ability to organize, oversee and direct the activities of both subordinates and others.</li><li>
Strong planning, time management and organizational skills.</li><li>
Must possess quantitative and analytical skills to effectively determine and resolve service delivery problems.</li><li>
Strong verbal and written communication skills to effectively communicate with all levels in the organization and outside agencies.</li><li>
Working knowledge of Microsoft Office, Crew Management System (CMS), Terminal Management Information System (TMIS), and train tracking. Must be able to gain functional level skills on CMS within 3 months of hire.</li><li>
Must be flexible to work late evenings and weekends, and to be on-call seven days a week when required.</li><li>
Strong interpersonal skills with the ability to discuss and appropriately manage contractually based claims, grievances and other issues presented by union officials.</li><li>
Working knowledge of (or must gain within 6 months of hire) MTA, Metro-North and departmental policies and procedures. Strong ability to ensure compliance of policies and procedures for supervised staff.</li></ul><div></div><div><b><i><br>
The following is/are preferred:</i></b></div><ul><li>
Experience supervising represented employees at MNR, including knowledge of the grievance and discipline processes in the relevant collective bargaining agreements.</li></ul><div></div><div><b><br>
REQUIRED EDUCATION AND EXPERIENCE</b></div><ul><li>
Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS) in transportation, Business, Engineering, Public Administration, or related field. Demonstrated equivalent education, experience or technical credentials to include an additional four (4) years of related experience may be considered in lieu of degree.</li><li>
Minimum 7 years of progressively complex experience in a Transportation Operations, Engineering, Maintenance of Way, or Maintenance of Equipment environment with emphasis on service delivery.</li><li>
Minimum 5 years of experience managing a professional staff and projects.</li></ul><div></div><div><b><i><br>
The following is/are preferred</i></b><b>:</b></div><ul><li>
Master&rsquo;s degree in Arts/Sciences (MA/MS) in Business Administration or related field.</li></ul><div></div><div><b><br>
LICENSES AND CERTIFICATIONS</b></div><div><i>
Required</i>: None</div><div></div><div><b><br>
BENEFITS</b><b> - </b>Managerial Benefits</div><p>
Transportation &amp; Financial Benefits</p><ul><li>
Commuting Made Easy &ndash; Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.</li><li>
Premium Health Coverage at Low Cost &ndash; Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.</li><li>
Secure Your Future &ndash; Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.</li></ul><div></div><p><br>
Time Off &amp; Work-Life Balance</p><ul><li>
Generous Time Away &ndash; Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.</li><li>
Holistic Support Services &ndash; Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.</li></ul><div></div><p><br>
Professional Growth &amp; Development</p><ul><li>
Learning &amp; Development Program &ndash; Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.</li><li>
Educational Investment &ndash; Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.</li></ul><div></div><p><br>
Employee Experience &amp; Community</p><ul><li>
Employee Assistance Programs &ndash; Comprehensive support services to help you navigate life's challenges with confidence and resources.</li><li>
Discounts &amp; Perks &ndash; Take advantage of MTA employee discount programs offering savings on products and services.</li><li>
Connect &amp; Belong &ndash; Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.</li></ul><div></div><div><b><br>
OTHER INFORMATION</b></div><ul><li>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</li><li>
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.</li><li>
Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.</li><li>
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.</li></ul><p></p><p><b><br>
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER</b></p><div>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div><div></div><div><br>
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.</div><div></div><p><b><br>
HOW TO APPLY:</b></p><div><b>
For Internal Applicants</b>: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.</div><div></div><div><b><br>
For External Applicants</b>: Visit www.mta.info, click the &ldquo;Careers&rdquo; link located in the footer under the &quot;The MTA&quot; section, then click on &ldquo;See All Open MTA Positions&rdquo;. Search for the desired position, click Apply, and follow the instructions.</div></div></div></div></div>

Assistant Deputy Director - Crew Management Workforce

Join Metropolitan Transportation Authority and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.