Qureos Mentor

Metropolitan Transportation Authority

<div>Description 
 
 
 
 
Job Title: Transit Management Analyst Trainee 
First Date of Posting: September 24, 2025 
Last Date of Filing: September 30, 2025 
Authority: NYCT 
Department: Subways 
Division Unit: EAM 
Reports To: Manager, DOS EAM 
Location: 2 Broadway, New York, NY 
Hours of Work: 8:00 AM -4:00 PM 
 
Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page 
 
COMPENSATION<ul><li>
Transit Management Analyst Trainee: $56,586.00</li></ul> 
 
RESPONSIBILITIES 
 
The EAM team is seeking talent for a Change Management Analyst Trainee. The responsibilities will help maintain continuity for each of the divisions utilizing EAM. This candidate will be responsible for supporting the ongoing organizational change initiatives and transformation projects conducted with the EAM team by assisting with the documentation for training, communications, planning, execution, and monitoring of change management activities. This entry-level trainee role is designed to provide hands-on experience in developing change strategies, stakeholder engagement, communications, and training support while working closely with division liaisons, senior leadership and users. 
 
EDUCATION AND EXPERIENCE 
 
Transit Management Analyst Trainee: 
1. A master's degree from an accredited college in accounting, architecture, business administration, computer science, economics, engineering, engineering technology, finance, industrial psychology, mathematics, physics, public administration, public policy, transportation planning, urban planning/studies, human resources management, labor relations, operations research, security management or in a related area; or 
2. A baccalaureate degree from an accredited college including or supplemented by 24 credits in one of the areas listed in &quot;1&quot; above. 
 
DESIRED SKILLS 
<ul><li>
Interest in organizational change, transformation, or project management</li><li>
Strong communication, visual communication, writing, and presentation skills</li><li>
Analytical thinking with attention to detail</li><li>
Proficiency with Microsoft Office Suite, Canva, and Adobe Products</li><li>
Ability to work collaboratively in a team-oriented environment</li><li>
Software and Hardware troubleshooting skills</li><li>
Mobile device knowledge</li><li>
Adaptability, curiosity, and eagerness to learn</li></ul> 
 
SELECTION METHOD 
 
Based on evaluation of education, skills, experience, and interview. 
 
All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll. 
 
OTHER INFORMATION 
 
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;). 
 
EQUAL EMPLOYMENT OPPORTUNITY
 
 
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Transit Management Analyst Trainee

<div>Description 
 
 
<div><div>JOB TITLE: 
Senior Manager, Vendor Performance</div><div> 
DEPT/DIV: 
Procurement/Supply Chain Strategy</div><div> 
WORK LOCATION: 
333 W 34th Street</div><div> 
FULL/PART-TIME 
FULL</div><div> 
SALARY RANGE: 
$115,000 - $129,846</div><div> 
DEADLINE: 
Until filled</div></div> 
This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date. 
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
Provide day-to-day management of the Vendor Performance group subunit within Vendor Relations, which is responsible for, among other things, performing vendor background checks, maintaining related databases, and supporting MTA Agency Procurements responsibility determinations. Supervises the management of the formal vendor performance evaluation systems (known as Vendeval) and serves as the Administrator for the All-Agency Capital Evaluation system (ACE). Additionally, the Senior Manager plays a key role in the Significant Adverse Information (SAI) process and provides administrative support services in connection with vendor responsibility hearings and the MTA-wide Independent Private Sector Inspector General (IPSIG) program. Also acts as a Direct report to ADCO for confidential briefs &amp; debriefs of ongoing investigations of vendors&rsquo; executives &amp; employees&rsquo; conduct. Serves as the first contact for vendors whose responsibility and status with the MTA are being challenged. Performs confidential due diligence for external individuals on the Chair&rsquo;s &ldquo;think tanks&rdquo; and advisory positions.
Responsibilities:<ul><li>
Directly interfaces with MTA Audit, the MTA Inspector General&rsquo;s Office, the New York State Comptroller&rsquo;s Office, and other external groups conducting investigations of vendor activities. Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.</li><li>
Supervise a team of six, including a manager, in performing all tasks associated with the vendor background check process for the MTA Agencies and MTA C&amp;D. Coordinate with Procurement on background review results; respond to vendor-related issues and concerns; manage and train the background check team and effectively ensure all databases and records are maintained.</li><li>
Provide management and quality assurance review of vendor background checks for prime and subcontractors to ensure they are performed in accordance with the All-Agency Responsibility Guidelines and ensure all vendors seeking MTA procurements are effectively reviewed before award or modifications.
</li><li>On critical or difficult matters of responsibility, especially in determining the use of firms with SAI, assist the Procurement Directors in making the responsibility determination.</li><li>
Manage the supervision of the annual VENDEVAL vendor evaluation process for the MTA operating contracts within an established dollar threshold. Oversee MTA managers and analysts engaged in this review process and manage outreach to user departments to ensure information integrity.</li><li>
Responsible for convening and chairing special responsibility hearings with senior executives representing various national and international companies to examine issues involving organizational integrity and performance on prior and existing projects. Provide collaborative support for vendor responsibility hearings. On behalf of the MTA, provide senior corporate executives with the relevant documents and correspondence. Coordinate with vendors regarding these hearings. Specific duties include scheduling, conducting background reviews, and following up on open issues such as obtaining action plans, ethics plans, and hearing transcripts etc.</li><li>
Serve as liaison on matters concerning ACE and VENDEVAL (including managing MTA agencies&rsquo; access to the databases), and MTA agency background check requests. Also serves as liaison to external agencies such as the NYC Mayor&rsquo;s Office of Contracts for PASSPORT, NYC School Construction Authority (SCA), NYC Office of the NYC Comptroller, MTA OIG, Federal, and Local law enforcement.</li><li>
Oversee and evaluate contractor performance</li></ul><ul><li>
Observing the work performed by the contractor;</li><li>
Reviewing invoices and approving them if the work meets contractual standards;</li><li>
Addressing performance issues with the contractor when possible; and</li><li>
Escalating issues to other parties as needed.</li><li>
Other duties as assigned - Performs ad hoc special projects, as assigned, in response to both internal and external inquiries.</li></ul> 
Qualifications:
Knowledge/Skills/Abilities:<ul><li>
Must have a solid knowledge of business best practices.</li><li>
Excellent communication and interpersonal skills.</li><li>
Excellent organizational and presentation skills.</li><li>
Demonstrated ability to work with all internal levels within a given organization.</li><li>
Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor&rsquo;s Office for New York State, the New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.</li><li>
Demonstrated ability to work in a high-profile, high-pressure environment effectively.</li><li>
Demonstrated ability to communicate effectively with key internal and/or external stakeholders.</li><li>
Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.</li><li>
Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.</li><li>
Demonstrated analytical capabilities and quantitative skills.</li><li>
Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook</li></ul> 
 Required Education and Experience: 
<ul><li>
Bachelor&rsquo;s degree in Business, Transportation, Public Policy, or a related field, or an equivalent combination of education and experience from an accredited college, may be considered in lieu of a degree.</li><li>
Minimum 6 years of related experience.</li><li>
Demonstrated supervisory and/or leadership abilities.</li></ul> 
Preferred:<ul><li>
Master&rsquo;s degree in a related field.</li><li>
At least 3 years in a managerial and/or leadership role.</li><li>
Prior experience working in a large, multi-faceted, fast-paced organization or governmental body.</li><li>
Familiarity with the MTA&rsquo;s policies and procedures, including the All-Agency Responsibility Guidelines and Best Practices</li></ul> 
Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
According to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Senior Manager, Vendor Performance

<div>Description 
 
 
JOB INFORMATION
Resume Due Date: October 8, 2025
Functional Job Title: Senior Manager, Fleet Operations 
Department/Division: Facility Management
Work Location: Randall&rsquo;s Island 
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. 
COMPENSATION
Earnings Potential: $103,523 - $140,942
Hay Points: 702
Overtime Eligibility: Not eligible for paid overtime in accordance with FLSA
RESPONSIBILITIES
The Senior Manager of Fleet Operations is responsible for the overall management, performance, and reliability of MTA Bridges and Tunnels&rsquo; fleet of over 500 trucks, cars, and specialized equipment.
This position oversees preventive and corrective maintenance programs, warranty management, and repair quality control to ensure fleet safety, availability, and compliance with regulatory standards.
The Senior Manager administers contracts for repair, maintenance, fueling, communications equipment, and CDL testing services, while also supporting procurement activities as the primary liaison to the MTA Business Service Center (BSC).
This position supervises two staff members and provides leadership, training, and performance oversight to ensure efficient operations and professional development.
The Senior Manager is also accountable for managing vendor relationships, reviewing specifications for new vehicle and equipment purchases, and ensuring timely delivery of essential parts, supplies, and services to operations facilities.
Beyond daily operations, the Senior Manager provides 24/7 emergency response support, coordinates inter-agency requests related to fueling and communications systems, and partners with MTA Headquarters on fleet data and procurement matters.
This role requires balancing cost control with safety, compliance, and operational readiness, and involves frequent interaction with individuals at all organizational levels, external vendors, and regulatory agencies.
QUALIFICATIONS
Bachelor&rsquo;s in Engineering, Transportation, Systems, Technology, Project Management, Facility Management, Fleet Management, or Asset Management preferred.
Must have a minimum of seven (7) years of progressively responsible management experience in fleet operations, automotive repair, or related transportation/maintenance fields.
Must have at least 2 years of supervisory or managerial experience
An equivalent combination of education and experience may be considered.
Functional experience in procurement, contract administration, or budget analysis.
Valid Driver's License in the State of New York
Knowledge of New York State and Federal regulations governing motor vehicle operations, including Commercial Driver&rsquo;s License (CDL) requirements
Proficient computer skills (i.e., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.), and strong business administrative skills (i.e. presentations, report and letter writing, time management, etc.)
Strong knowledge of contract management, budget analysis, and the preparation of technical specifications.
Comprehensive understanding of fleet maintenance and automotive repair procedures.
Technical knowledge of radio communications systems, including Mobile/portable radios, Repeaters and antennas, Trucking systems, LTE communications.
Ability to integrate Authority and vendor schedules to ensure timely completion of fleet maintenance, repairs, and new equipment installation while maintaining operational readiness.
Demonstrated ability to manage warranty programs, fuel management systems, and new vehicle installations by vendors. Strong administrative skills to balance technical requirements, vendor oversight, and in-house operations to deliver timely, safe, and cost-effective fleet performance.
Excellent communication and interpersonal skills.
Must have focus and ability to deliver on results, organizational effectiveness, and continuous improvement.
Must possess excellent team building, listening, problem solving, and prioritization skills.
PREFERRED QUALIFICATIONS
Familiarity with Bridge and Tunnel procurement practices and New York State Office of General Services (OGS) commodities and services.
Knowledge of MTA Bridges and Tunnels policies and procedures related to procurement and contract administration.
Certified DEC A/B Operator License
OTHER INFORMATION
MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).
Also, pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).
HOW TO APPLY
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the &ldquo;Careers&rdquo; link.
Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. 
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div>

Senior Manager, Fleet Operations

<div>Description 
 
 
<div><div>Job Title: Manager- Transportation Operations 
Department: Transportation Operations</div><div> 
MTA Agency: Metro-North Railroad 
Primary Location(s): New York, NY</div><div> 
Salary Range: $87,134 - $100,613.03 
Regulated/Safety Sensitive: Non-DOT Regulated/Not Safety Sensitive</div><div> 
Union Affiliation: Non-Agreement 
Closing Date (if applicable): Until Filled</div><div> 
Shift (if applicable): 
Title 55-a (yes or no): No</div><div> 
Other: Telework eligible</div></div> 
JOB SUMMARY
The purpose of this position is to provide analytical and administrative support for the Transportation Department within the areas of employee availability programs, attendance control, discipline processes, procurement programs, cost control, and others. 
DUTIES AND RESPONSIBILITIES<ul><li>
Manage and compile various types of data including, but not limited to: operational audits, employee performance, operational delays, passenger counts, swipes compliance on behalf of the Chief Transportation Officer (CTO), and develop reports as requested in support of new initiatives as well as corporate and department goals. Provide administrative support for the CTO and Senior Management. Assist in the management of the standardization of information within the Transportation Department to facilitate department-level reports and to ensure uniformity and consistency in reporting.
</li><li>Manage personnel time, vacation scheduling, calendars and all other related matters for the CTO and staff.
</li><li>Oversee the daily monitoring of Kronos compliance reporting requirements. Manage new initiatives in support of increasing employee availability. Assist with the monitoring and auditing of process controls for Timekeeping and Procedural Operations.
</li><li>Provide support relating to attendance monitoring and discipline management systems for attendance control. Function as liaison between Labor Relations, Department of Hearings and Investigations, sub-departments within Transportation and others as needed for the handling of discipline cases and management of related files.</li><li>
Monitor employees on leave of absence including collaborating with the People Department to ensure employees are returned to work timely and process applicable personnel transactions in PeopleSoft.
</li><li>Manage procurement related functions within the department including requisitioning to delivery, receipting/payment, analyzing material requirements and usage data; establishing inventory levels and preparing material forecast for review. Review, input, and monitor departmental AP-13s, requisitions, and contracts, including PeopleSoft entry and receipting. Maintain analysis of standard and nonstandard transactions and documentation.</li><li>
Assist in the implementation of efficiencies for critical business processes. Interact with department supervision throughout the territory to manage and support all administrative needs. Oversee other administrative functions to include inventory management, issuance, and database management of keys, jackets, and other critical items.
</li><li>Oversee the processing of invoices for reimbursable costs. Coordinate timely review of charges with Project Managers and manage the unabated flow of approvals to ensure accurate and timely processing of invoices.
</li><li>Provide supervision and training to agreement TCU staff. Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.</li><li>
Other duties as assigned.</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES<ul><li>
Excellent organizational and analytical skills.
</li><li>Ability to multi-task and prioritize workload with adherence to deadlines.
</li><li>Candidate must be able to evaluate case scenarios and make and take independent judgement on next steps.
</li><li>Strong computer skills, with ability to learn new programs and technology.</li><li>
Proficiency in Microsoft Office suite (i.e., Excel, Access, Power Point and Word) and/or comparable programs.</li><li>
Training in or demonstrated experience in building databases and/or complex spreadsheets.
</li><li>Excellent interpersonal and customer service skills to interact with all levels of the organization, both internal and external.</li><li>
Excellent attention to detail and ability to foster teamwork.</li><li>
Demonstrates flexibility to handle interruptions and changing work requirements.</li><li>
Must be able to maintain a high level of integrity and confidentiality.</li><li>
Self-motivated and highly organized with strong analytical, time management and problem-solving skills.</li><li>
Strong organizational and project management skills
</li><li>Strong interpersonal skills with the ability to interact with all levels.</li><li>
Thorough knowledge of office procedures and policies.</li><li>
Must be able to function effectively with multiple priorities with adherence to deadlines.</li><li>
Must be flexible to work some late evenings, and weekends, and to be on-call seven days a week when required.</li></ul> 
REQUIRED EDUCATION AND EXPERIENCE<ul><li>
Associate&rsquo;s degree in Transportation, Business, Public Administration or related field. Demonstrated equivalent education, experience and/or technical credentials to include two (2) additional years of related experience may be considered in lieu of degree.</li><li>
Minimum of five (5) years of increasingly responsible business-related experience to include complex administrative tasks, including support of senior management, and administrative support of a department.</li><li>
Minimum of three (3) years of experience managing a support staff and/or project/process.</li></ul> 
The following is/are preferred:<ul><li>
Familiarity with business related experience in a transportation/operations environment</li></ul> 
BENEFITS<ul><li>
Commuter Assistance &ndash; based on operating MTA agency (complimentary transportation pass within the MTA&rsquo;s jurisdiction and tax-advantaged accounts)</li><li>
Low Premium &ndash; High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)</li><li>
Pension Plans and Retirement Savings Accounts for eligible employees</li><li>
Generous Paid Time Off and Holidays provided.</li><li>
Tuition Reimbursement for eligible employees</li><li>
Employee Assistance Programs</li><li>
MTA Exclusive Employee Discount Programs</li><li>
Work Life Services team</li><li>
Employee Resource Groups</li><li>
Managerial Benefits</li></ul> 
OTHER INFORMATION<ul><li>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</li><li>
Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company&rsquo;s discretion.</li><li>
Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.</li><li>
Current employee applicants should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history, including attendance and discipline record.</li></ul> 
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.</div>

Manager- Transportation Operations

Join Metropolitan Transportation Authority and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Metropolitan Transportation Authority

ABOUT_COMPANY

Transit Management Analyst Trainee

Senior Manager, Vendor Performance

Senior Manager, Fleet Operations

Manager- Transportation Operations