Qureos Mentor

Mico World

MICO WORLD is a global internet company leading the social entertainment industry, with top-performing platforms such as MICO, YoHo, TopTop, and SUGO. With over 200 million users across 150+ countries, we continue to redefine how people connect, share, and entertain worldwide.Role DescriptionWe&rsquo;re looking for a Back Office VIP Specialist (English Speaker) to join our growing team in Maadi, Egypt. This role is focused on supporting our VIP users through chat-based customer service &mdash; no voice calls required. The ideal candidate is detail-oriented, professional, and has a passion for delivering high-quality customer support experiences.Responsibilities<ul><li>Handle chat-based customer inquiries from VIP users with professionalism and accuracy.</li><li>Provide prompt and effective support while maintaining service quality.</li><li>Collaborate with internal teams to resolve complex cases.</li><li>Maintain user confidentiality and ensure data integrity.</li><li>Strive to enhance user satisfaction and retention.</li></ul>Requirements<ul><li>Fluent English speaker (B2+ level minimum).</li><li>Previous experience in customer service (chat support preferred).</li><li>Strong written communication and problem-solving skills.</li><li>Detail-oriented with a proactive mindset.</li><li>Ready to work full-time on-site in Maadi.</li></ul>What We Offer<ul><li>Competitive Salary Package</li><li>Transportation Allowance</li><li>Social &amp; Medical Insurance</li><li>Fixed Shifts</li><li>Career Growth Opportunities</li><li>Supportive and friendly work environment</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: E&pound;12,000.00 - E&pound;15,000.00 per monthExpected Start Date: 16/11/2025

ViP Back office agent

We Are Hiring &ndash; English-Speaking Chat Support (On-site) Location: Maadi Technology Park Employment Type: Full-time Shifts: Rotational (24/7)Requirements: Fluent English speakers (B2&ndash;C1 level). Graduates, undergraduates, gap year candidates, dropouts, and foreigners with a valid work permit are welcome to apply.What We Offer:<ul><li>Salary: UP to 18,000 EGP gross (including KPIs)</li><li>Transportation allowance</li><li>Paid training</li><li>Multicultural work environment</li><li>Clear career growth path</li><li>Chat-based account</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From E&pound;10,000.00 per monthExperience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Maadi (Preferred)</li></ul>

Customer service

We Are Hiring &ndash; English-Speaking Chat Support (On-site) Location: Maadi Technology Park Employment Type: Full-time Shifts: Rotational (24/7)Requirements: Fluent English speakers (B2&ndash;C1 level). Graduates, undergraduates, gap year candidates, dropouts, and foreigners with a valid work permit are welcome to apply.What We Offer:<ul><li>Salary: 20,000 EGP gross (including KPIs)</li><li>Transportation allowance</li><li>Paid training</li><li>Multicultural work environment</li><li>Clear career growth path</li><li>Chat-based account</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From E&pound;10,000.00 per monthExperience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Maadi (Preferred)</li></ul>

Join Mico World and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mico World

ABOUT_COMPANY

ViP Back office agent

Customer service

Customer service