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Millison Casting Technology

<div>The Customer/Material Coordinator position plays a crucial role in supporting the organization by obtaining analyzing and verifying the accuracy of information in a timely matter. Communicate with customers, work closely with Production Planner, and carries to fulfil customer releases/orders.
Key Responsibilities:
<ul><li>Compile and evaluate date from customer releases, orders and assist in preparing forecasts.
</li><li>Enter manual sales orders in Epicor.
</li><li>Provide and manage lead time quotations to customers.
</li><li>Proactive problem solving with internal and external customers.
</li><li>Understand and provide customer forecasts to Production Planner for raw material ordering.
</li><li>Support Program Management with any engineering changes and/or new launches.
</li><li>Coordinate routing changes with customer traffic representatives.
</li><li>Maintain all required customer communications tolls, such as customer portals, supplier requirement updates, bulletin notification, etc.
</li><li>Maintain EDI and ASN file maintenance records.
</li><li>Coordinate shipment requirements with the shipping department and provide the paperwork, barcode labels, and any specific requirements on customer shipments.
</li><li>Manage raw material inventory by performing cycle counts bi-weekly and resolve discrepancies to avoid material shortages.
</li><li>Manage Finished Goods inventory by performing cycle counts weekly and resolve discrepancies quickly to avoid missed shipments.
</li><li>Communicate and resolve shipment discrepancies with customers.
</li><li>Trach and submit premium freight approvals.
</li><li>Create and review reports: Inventory transfers,
</li><li>Manage inbound returnable dunnage.
</li><li>Prepare various reports for management including weekly shipping performance, monthly customer shipment on time deliveries, inventory discrepancies, premium freight inbound/outbound shipments and any other performance metrics.
</li><li>Any other job duties as required.
</li></ul>Skills and Qualifications:
<ul><li>Associate degree preferred.
</li><li>Two years customer service experience preferred.
</li><li>Experience in customer service in manufacturing environment.
</li><li>Previous experience in a warehouse or manufacturing environment preferred.
</li><li>High proficiency with Microsoft based programs.
</li><li>Excellent interpersonal and organizational skills required.
</li><li>Ability to prioritize and work under pressure.
</li><li>Ability to complete data entry with a high degree of accuracy.
</li><li>Minimum two years of experience in inventory management.
</li><li>Strong oral and written communication skills.
</li><li>Ability to work independently and as part of a team in a fast-paced environment.
</li><li>Commitment to workplace safety and adherence to safety protocols.
</li></ul>Core Competencies:
<ul><li>Attention to detail
</li><li>Communication Skills
</li><li>Organizational Skills
</li><li>Time Management
</li><li>Technical Knowledge
</li><li>Analytical Skills
</li><li>Inventory Management
</li><li>Supply Chain Management
</li><li>Problem-Solving Abilities
</li>Computer Literacy 
<li>
 </li></ul>Working Conditions:
<ul>
<li>Work performed in a manufacturing environment may involve exposure to heat, noise, and moving machinery.
</li><li>Ability to sit or stand for extended periods.
</li></ul>Physical Requirements:</div>

Material Coordinator

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Millison Casting Technology

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Material Coordinator