Abrar Admin

Milsoft Utility Solutions, inc.

<div>OMS / FIELDSYTE / IVR TRAINER 
Department : Training

Reports to : Training Team Lead/VP of Customer Service and Support

Location : Remote/In office

Classification : Salary/Exempt/Full-time 
JOB SUMMARY 
The Product Trainer is responsible for all onsite and/or virtual training associated with Milsoft&rsquo;s product lines. Knowledge of and the ability to train on other Milsoft applications are also required. This position will require extensive travel. 


ESSENTIAL FUNCTIONS<div> 
<ul><li>
Plans and delivers training courses on-site, regionally, and via webinar as necessary and at the direction of the Training Team Lead</li></ul>
<ul><li>Assesses relevant training needs for customers, in consultation with the Training Team Lead and other departmental heads, including necessary assessment methods and measurement systems</li></ul>
<ul><li>In conjunction with the Training Team Lead, the Product Trainer will create a functional curriculum and will schedule trainings</li></ul>
<ul><li>Assists appropriate company staff with the organization and scheduling of training venues, logistics, transportation, and accommodations in order to achieve efficient training attendance and delivery, including equipment and materials</li></ul>
<ul><li>Ensures that all training activities and materials are relevant and current</li></ul>
<ul><li>Develops and maintains self-knowledge in the relevant field at all times</li></ul>
<ul><li>MUST be available to travel extensively</li></ul>
<ul><li>Maintains regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures</li></ul>
<ul><li>Upholds, safeguards, and promotes Milsoft&rsquo;s values and philosophy relating particularly to ethics, integrity, and corporate responsibility</li></ul>
<ul><li>Any other duties that may be necessary or assigned from time to time; such duties do not normally change the level of the job</li></ul></div> 


QUALIFICATIONS<div> 
<ul><li>
Excellent presentation, interpersonal, team, and communication skills are vital</li></ul>
<ul><li>Must be proficient in understanding Milsoft&rsquo;s software applications and deployment requirements, and must demonstrate a high capability to communicate that knowledge to others</li></ul>
<ul><li>Proficient in Google Suite and MS Office products</li></ul>
<ul><li>Bachelor&rsquo;s degree preferred with a minimum of three years in roles associated with training, curriculum development, product deployment, and/or relating to the technical field(s)</li></ul>
<ul><li>Exceptional dedication to detail with high emphasis on goal achievement</li></ul></div></div>

Outage Management System (OMS) / FieldSyte / Interactive Voice Response (IVR) Trainer

Join Milsoft Utility Solutions, inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Milsoft Utility Solutions, inc.

About Company

Outage Management System (OMS) / FieldSyte / Interactive Voice Response (IVR) Trainer