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Miral

The Assistant Stage Manager (ASM) is responsible for guiding the Team Leader and all indirect reports ensuring the team delivers their responsibilities to the highest standards possible while creating smiles and maintaining a positive attitude in the workplace. This position ensures a smooth operation of the Entertainment department as needed. ASM works with members of the department and company as an active participant in achieving artistic goals, ensuring consistent quality, and guaranteeing a high level of performance from colleagues under his/her guidance. During the events and activations, he/she relays all of the cues to the back-stage crews, monitors performers before and during the show, and relays information back to the line manager so that he/she can make informed decisions.
The job scope includes:
<ul>
 <li>Manages and provides guidance to Team Leaders and their respective front-line colleagues to include their job training, daily attendance, grooming, coaching, appraisals, and personal development plans</li>
 <li>Oversees duty schedules for their area ensuring that annual leave plans support operational readiness and ensure sufficient time off to colleagues</li>
 <li>Coordinates and oversees character appearances and roaming entertainment both in the parks and at external events</li>
 <li>Working with his/her line manager on a production, installation schedules for in-park events and activations</li>
 <li>Coordinates with procurement and third-party vendors</li>
 <li>Oversees d cor installation and derig for the events based on Scope of Work and event s deck</li>
 <li>Manages the running of all Entertainment live show offerings</li>
 <li>Ensure that Team Leaders writing and circulates show reports as needed</li>
 <li>Gives notes to animators, cast and crew in the running of the shows</li>
 <li>Liaises with the Maintenance department to fix technical issues and follows up to ensure issues are solved</li>
 <li>Work closely with production and technical teams to ensure they have accurate show related information</li>
 <li>Oversees the maintenance of character costumes</li>
 <li>Holds daily briefing with the department</li>
 <li>Assists other shows within the department as needed</li>
 <li>Plans, books and delivers on and off job trainings as required to ensure best possible service standards as well as colleague development</li>
 <li>Communicates appropriate and useful information through various channels, including department meetings and briefings</li>
 <li>Motivates colleagues through the effective implementation of incentive and recognition and rewards programs</li>
 <li>Ensures departmental policies, procedures and performance standards are being implemented and maintained throughout their area</li>
 <li>Reviews departmental policies, procedures, and performance standards to ensure these are up to date and correct and propose changes as appropriate to ensure high levels of customer service</li>
 <li>Ensures any service delivery defects are resolved, identify any trends, share observations and suggestions with their manager</li>
 <li>Reviews accuracy of any checklists and records completed in their area</li>
 <li>Ensures their area meets targets as set by their departmental manager via tracking</li>
 <li>Assists with logistics to audition new Entertainment colleagues</li>
 <li>Assures Key Performance Indicators (KPI) targets are being met and tracks results</li>
 <li>Tracks and records all external requests fulfilled by Entertainment</li>
 <li>Seeks out personal and professional growth of skillsets and shares all knowledge with team</li>
</ul>
To be considered for the role, you will need to have:
Job Essentials:
<ul>
 <li>Higher secondary or equivalent</li>
 <li>1 year of experience in leadership and 2 years in the entertainment industry</li>
 <li>Leadership skills</li>
 <li>Problem solving</li>
 <li>Ability to manage a team and cover for the Head of the Department where necessary</li>
 <li>Discretion and sensitivity when dealing with confidential information</li>
 <li>Ability to work under pressure</li>
 <li>Attention to detail</li>
 <li>Proactive and flexible attitude, ability to effectively prioritize</li>
 <li>Excellent communication skills, both verbal and written</li>
 <li>Knowledge of current Health and Safety guidelines</li>
 <li>Computer skills: Word, Excel, PowerPoint</li>
</ul>
Job Desirables:
<ul>
 <li>Bachelor s Degree in Fine Arts</li>
 <li>3 years of stage management experience and/or 5 years of performance experience</li>
 <li>Fire warden trained</li>
 <li>First Aid trained</li>
 <li>Stage Management experience</li>
 <li>Technical background in Kronos time and attendance system</li>
 <li>Oracle</li>
 <li>Lighting and AV knowledge</li>
</ul>

Stage Assistant Manager

The job scope includes:<ul><li>Proactively interacts to all guests in a friendly and professional manner</li><li>Delivers the education facts on the assigned attraction/exhibit</li><li>Maintains theme park s knowledge to provide updated information to the guests</li><li>Handles guests concerns and queries, provide appropriate resolution, and available and achievable service recovery as needed</li><li>Prepares educational materials and maintains its professional appearance</li><li>Ensures all departmental checklists are consistently completed and informs line manager for any tasks that requires action</li><li>Fosters a culture of human and animal safety by following all safety policies and practices in accordance with HSE policy and department s SOPs</li><li>Promotes products, services and activities available to the guests</li><li>Completes all required trainings and maintains professional development and competencies</li><li>Maintains cleanliness and organization of the workplace for designated areas</li><li>Performs other duties as assigned</li></ul>Interested in this opportunity? Apply now!

Education Associate

Join Us at Miral Experiences At Miral Experiences , we don't just create jobs - we create extraordinary moments . As part of the visionary Miral Group , we bring to life some of the world's most iconic attractions, including Ferrari World Abu Dhabi , Warner Bros. World Abu Dhabi , Yas Waterworld , and SeaWorld Yas Island . We are passionate about delivering unforgettable guest experiences and shaping the future of leisure and entertainment in the UAE. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment. If you're looking to be part of something bigger - where your work directly contributes to memorable experiences for millions - then Miral Experiences is the place for you . Your Mission Ensure the smooth and continuous availability of our IBM Maximo and Kronos applications. You'll be the first line of support for users, manage vendor relationships, and keep our systems running efficiently-supporting daily operations across our hospitality and entertainment experiences. This is a hands-on role where you'll work closely with users, vendors, and internal teams to deliver reliable, scalable, and user-friendly solutions. What You'll Be Doing <ul> <li>First-level support for Maximo & Kronos users</li> <li>Configure and customize applications based on business needs</li> <li>Lead testing and UAT sessions</li> <li>Design dashboards, KPIs, workflows, and reports (IBM BIRT)</li> <li>Manage user accounts and security roles</li> <li>Support integrations with Oracle Fusion, MSAD, and other tools</li> <li>Deploy and monitor Maximo Application Suite (MAS) using OpenShift</li> <li>Administer WebSphere, JBoss, and containerized environments</li> <li>Conduct training sessions and documentation for users</li> </ul> What You'll Bring Must-Haves <ul> <li>Bachelor's degree in Computer Science, IT, or related field</li> <li>IBM MAS Certified Professional</li> <li>8+ years working with Maximo (functional or techno-functional)</li> <li>3+ years in application management</li> </ul> Nice-to-Haves <ul> <li>Experience with Kronos or similar payroll systems</li> <li>Background in the hospitality or entertainment industry</li> <li>Oracle / SQL database administration</li> <li>Familiarity with cloud, networking, and IT infrastructure</li> </ul> Skills That Set You Apart <ul> <li>Strong understanding of asset management</li> <li>Excellent troubleshooting and customer service skills</li> <li>Project management and change management capabilities</li> <li>Ability to train and support users effectively</li> <li>Experience with ITSM best practices and data analysis</li> </ul> Ready to Make an Impact? If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued - we'd love to hear from you. Apply now and take the next step in your career with Miral Experiences - where your work helps shape unforgettable moments every day.<img src="https://www.jobg8.com/Tracking.aspx?rdlfFN6Y5WyaVhGTgEdloOawILatiq2uq" width="0" height="0" />

Applications Manager

<div>
 
 Are you passionate about shaping culture, driving engagement, and connecting employees through meaningful communication? Join our team as a
 
 Manager &ndash; Cultural &amp; Internal Communication
 
 , where you&rsquo;ll play a key role in fostering trust, improving knowledge sharing, and ensuring our people are aligned with the company&rsquo;s vision and goals.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 <ul>
 <li>
 Develop and implement innovative internal communication and culture strategies.
 </li>
 <li>
 Ensure business strategies, initiatives, and projects are communicated effectively to employees and stakeholders.
 </li>
 <li>
 Create engaging content for internal channels (newsletters, CEO messages, presentations, Teams, etc.).
 </li>
 <li>
 Partner with senior leaders and stakeholders across multiple departments to drive alignment.
 </li>
 <li>
 Ensure internal messages are consistent across all media and aligned with external communications.
 </li>
 <li>
 Support crisis and issues management by providing internal comms content as needed.
 </li>
 <li>
 Lead corporate CSR initiatives and identify new opportunities to strengthen our social impact.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Graduate degree in a related field (Communications, Journalism, PR, or similar).
 </li>
 <li>
 5&ndash;15 years&rsquo; experience in organizational/internal communications.
 </li>
 <li>
 Strong interpersonal and relationship-building skills with the confidence to advise senior executives.
 </li>
 <li>
 Creative mindset with proven ability to develop effective communication strategies.
 </li>
 <li>
 Excellent writing, editing, and storytelling skills.
 </li>
 <li>
 Fluent in English (written and spoken).
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 You&rsquo;ll have the opportunity to make a real impact by strengthening our workplace culture, building connections across teams, and ensuring our people feel informed, engaged, and empowered.
 
 
 
 
 
 📩 Interested? Apply now and be part of a dynamic team shaping communication and culture across the Group.
 
</div>

Cultural and Internal Communication Manager

Join Miral and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Miral

ABOUT_COMPANY

Stage Assistant Manager

Education Associate

Applications Manager

Cultural and Internal Communication Manager