Qureos Mentor

Modon

<div>
 
 
 Job Purpose
 
 
 
 The ESG Manager &ndash; Operations is responsible for implementing and continuously improving Environmental, Social, and Governance (ESG) initiatives across the organization&rsquo;s operational portfolio, including both legacy and new assets. The role works closely with Technical, Asset Management, and Owners Association teams to embed ESG best practices in operations, energy management, audits, and stakeholder engagement to ensure sustainable, compliant, and efficient performance.
 
 
 
 Roles, Responsibilities &amp; Duties
 
 
 
 
 1. ESG Operational Strategy Development
 
 
 <ul>
 <li>
 Develop and implement an ESG operational strategy aligned with the organization&rsquo;s sustainability goals.
 </li>
 <li>
 Translate ESG commitments into measurable operational objectives, KPIs, and performance indicators.
 </li>
 <li>
 Integrate ESG principles into daily operations, maintenance practices, and long-term planning.
 </li>
 </ul>
 
 
 2. ESG Audits and Assurance
 
 
 <ul>
 <li>
 Develop comprehensive ESG audit frameworks covering environmental performance, energy efficiency, waste management, and social responsibility.
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 <li>
 Conduct audits and assessments to ensure compliance with ESG policies, ISO standards, and regulatory requirements.
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 Identify gaps and drive continuous improvement initiatives.
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 </ul>
 
 
 3. Energy and Utilities Management
 
 
 <ul>
 <li>
 Lead energy management programs across legacy and new assets.
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 <li>
 Monitor utility consumption and implement efficiency initiatives to reduce environmental impact and operational costs.
 </li>
 <li>
 Collaborate with facility teams to enhance resource efficiency, renewable energy integration, and waste reduction.
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 </ul>
 
 
 4. Cross-Functional Collaboration
 
 
 <ul>
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 Work closely with Asset Management, Owners Association teams, and other stakeholders to ensure ESG alignment across functions.
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 <li>
 Provide technical ESG input during asset lifecycle management, including maintenance, upgrades, and refurbishments.
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 </ul>
 
 
 5. Design Review and Development Support
 
 
 <ul>
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 Support the design review process by assessing submissions for ESG compliance and sustainability opportunities.
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 Recommend design enhancements to improve alignment with ESG frameworks and future operational performance.
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 </ul>
 
 
 6. Handover and Post-Handover Management
 
 
 <ul>
 <li>
 Support asset handover processes by ensuring ESG requirements and documentation are embedded and transferred effectively.
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 <li>
 Develop and implement post-handover audit programs to evaluate tenant and occupier compliance with ESG guidelines.
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 <li>
 Engage with tenants to promote sustainable operations and reporting.
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 </ul>
 
 
 7. Policy, Procedure, and Framework Development
 
 
 <ul>
 <li>
 Develop and maintain ESG policies, procedures, standards, and operational frameworks.
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 <li>
 Create ESG compliance frameworks for service providers and contractors.
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 <li>
 Develop training programs and workshops to build ESG awareness and capabilities across teams and partners.
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 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong understanding of ESG frameworks, sustainability reporting, and environmental compliance standards.
 </li>
 <li>
 Experience in energy efficiency projects and utility optimization.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven mindset.
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 <li>
 Effective communication and stakeholder engagement across all levels.
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 <li>
 Ability to develop policies, training modules, and audit systems.
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 <li>
 Solid project management and reporting capabilities.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Achievement of ESG targets and operational KPIs.
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 <li>
 Completion of scheduled ESG audits and compliance assessments.
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 <li>
 Demonstrable improvements in energy efficiency and carbon reduction.
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 <li>
 Effective stakeholder engagement and training execution.
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 <li>
 Successful implementation of ESG policies and frameworks across operations.
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 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Environmental Engineering, Sustainability, Facilities Management, or a related field.
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 Certified ESG Practitioner / ESG Analyst (CFA ESG, GRI, SASB, or similar).
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 <li>
 ISO 14001 Environmental Management Systems certification.
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 <li>
 LEED / BREEAM / WELL Accredited Professional (advantageous).
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 <li>
 Energy Management Certification (CEM or equivalent).
 </li>
 </ul>
 
 
 Experience &amp; Competencies
 
 
 <ul>
 <li>
 8&ndash;10 years of progressive experience in ESG, sustainability, or environmental operations (real estate, FM, or infrastructure sectors preferred).
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 <li>
 Strong expertise in energy management, sustainability auditing, and policy implementation.
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 <li>
 Proven ability to collaborate across technical and operational teams within complex, multi-asset environments.
 </li>
 </ul>
 
 
</div>

ESG Manager Operations

<div>
 
 Job Purpose
 
 
 The General Assistant is responsible for delivering high-quality service across the facility, ensuring cleanliness, health &amp; safety compliance, operational readiness, and an excellent customer experience. The role supports daily operations, events, and programmes while maintaining a safe, welcoming, and inclusive environment in line with
 
 Velodrome
 
 procedures and standards.
 
 
 Key Roles &amp; Responsibilities
 
 
 Health, Safety &amp; Compliance
 
 <ul>
 <li>
 Ensure the health and safety of all customers, visitors, staff, and contractors while on shift.
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 Assist with daily, weekly, and monthly statutory operational checks.
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 Ensure compliance with Health &amp; Safety regulations at all times.
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 Follow Normal Operating Procedures (NOPs) and Emergency Operating Procedures, escalating incidents to the Duty Manager when required.
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 Deliver critical incident management as and when necessary.
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 </ul>
 
 Customer Service &amp; Front-of-House
 
 <ul>
 <li>
 Provide a friendly, professional welcome to all customers and visitors.
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 Act as a primary point of contact for customers, handling enquiries, complaints, and documentation both in person and via telephone.
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 Resolve customer complaints with empathy and professionalism, escalating unresolved issues where required.
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 Support reception and customer services duties as needed.
 </li>
 <li>
 Maintain up-to-date knowledge of all
 
 Velodrome
 
 facilities, events, and programmes.
 </li>
 </ul>
 
 Operations &amp; Facility Support
 
 <ul>
 <li>
 Assist in cleaning and tidying of the entire venue, including indoor and outdoor areas.
 </li>
 <li>
 Set up and dismantle equipment for sessions, events, and programmes.
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 <li>
 Issue hired equipment and fleet bikes to paying customers.
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 Monitor locker usage and bike storage areas.
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 Collect, clean, and prepare equipment kits for re-use.
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 <li>
 Inspect, service, and assist in maintaining equipment, including the bike fleet.
 </li>
 </ul>
 
 Sales, Promotion &amp; Outreach
 
 <ul>
 <li>
 Confidently upsell
 
 Velodrome
 
 products and services, matching customer needs appropriately.
 </li>
 <li>
 Support outreach and promotional activities to promote
 
 Velodrome
 
 services.
 </li>
 </ul>
 
 Teamwork &amp; Professional Conduct
 
 <ul>
 <li>
 Work collaboratively as part of a team to ensure smooth facility operations.
 </li>
 <li>
 Work flexibly, including evenings, weekends, events, and peak operational periods.
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 Participate in staff training, team meetings, and ongoing professional development.
 </li>
 <li>
 Support inclusivity and accessibility by assisting People of Determination and ensuring equal access to services.
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 <li>
 Undertake any other duties commensurate with the role.
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 </ul>
 
 Qualifications &amp; Certifications
 
 <ul>
 <li>
 Fluent in English (additional languages are an advantage).
 </li>
 <li>
 First Aid at Work certification preferred.
 </li>
 <li>
 Defibrillator user training preferred.
 </li>
 </ul>
 
 Experience &amp; Competencies
 
 
 Experience
 
 <ul>
 <li>
 Previous experience in a busy, customer-facing environment.
 </li>
 <li>
 Experience working within a team environment.
 </li>
 <li>
 Experience in planning and delivering sporting or leisure events.
 </li>
 <li>
 Experience with customer self-service systems, bookings, memberships, and Direct Debit systems.
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 Strong customer service orientation with demonstrated ability to deliver results.
 </li>
 <li>
 Sales and upselling skills with experience promoting services to the public.
 </li>
 <li>
 Good understanding of customer expectations in leisure and event operations.
 </li>
 <li>
 Knowledge of Health &amp; Safety legislation related to facility operations.
 </li>
 <li>
 Understanding of Standard Operating Procedures and Emergency Action Plans.
 </li>
 <li>
 Ability to handle customer queries and concerns with tact and sensitivity.
 </li>
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 Ability to work independently, use initiative, and deliver high-quality service with minimal supervision.
 </li>
 <li>
 Strong communication skills with the ability to engage diverse customer groups.
 </li>
 <li>
 Cultural sensitivity with an inclusive mindset.
 </li>
 <li>
 Ability to undertake routine cleaning and maintenance duties.
 </li>
 </ul>
 
 General Responsibilities
 
 
 The post holder must carry out all duties in accordance with
 
 Velodrome
 
 policies and procedures, including but not limited to:
 
 <ul>
 <li>
 Health &amp; Safety Policy
 </li>
 <li>
 Standing Orders and Financial Regulations
 </li>
 <li>
 Equality and Diversity policies
 </li>
 <li>
 Sustainability and Environmental protocols
 </li>
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 Other related company policies
 </li>
 </ul>
 
 
</div>

General Assistant

<div>
 
 The purpose of this role is to proactively generate new business opportunities and build long-term corporate partnerships. The position focuses on leveraging extensive corporate network, strong market knowledge, and a results-driven approach to secure high-value events, and strategic collaborations for our 2 restaurants .
 
 
 
 
 
 We are looking for a
 
 proactive "hunter"
 
 who can drive business through direct outreach and corporate sales.
 
 
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 
 
 
 
 
 &bull; Drive business development through proactive outreach to corporate clients, brand managers, and decision-makers.
 
 
 &bull; Utilize and expand an existing corporate network to generate high value leads and collaborations.
 
 
 &bull; Pitch Ilios &amp; Nalu as premier venues for corporate events, brand activations, and strategic partnerships.
 
 
 &bull; Develop and execute strategies to secure new corporate accounts and maintain long-term client relationships.
 
 
 &bull; Track, report, and achieve monthly and quarterly sales targets.
 
 
 &bull; Stay up-to-date with Abu Dhabi market trends and competitor offerings to identify new business opportunities
 
 
 
</div>

Events & Corporate Sales Manager

<div>
 
 1- Sales Development:
 
 
 &bull; Actively drive B2B sales by engaging with corporate clients, hotels, destination management companies (DMCs), online travel agencies (OTAs), and education sector players.
 
 
 &bull; Support school and Universities group sales through direct outreach to schools, Universities, and group travel operators.
 
 
 &bull; Assist in exploring and building relationships with event organizers and hospitality partners to grow visitation and sales.
 
 
 2- Sponsorship Support:
 
 
 &bull; Assist the Associate Director in identifying, pitching, and securing sponsorship opportunities for MODON&rsquo;s Leisure, Entertainment assets.
 
 
 &bull; Maintain accurate records of leads, client interactions, and follow-ups.
 
 
 3- Accounts and Partnership Management:
 
 
 &bull; Act as the primary point of contact for assigned Schools, Universities, DMC, OTA, and corporate accounts, ensuring smooth communication and service delivery.
 
 
 &bull; Support the coordination of partner marketing activations and promotions in collaboration with internal marketing teams.
 
 
 4- Cross-Department Coordination
 
 
 &bull; Collaborate with internal teams such as Marketing, Operations, and Asset Management to ensure smooth execution of sales and sponsorship deliverables.
 
 
 &bull; Coordinate logistics with external agencies, vendors, and partners as needed for event and sales support.
 
 
 5-Reporting &amp; Documentation
 
 
 &bull;Prepare and maintain sales tracking sheets, sponsor databases, and lead status reports.
 
 
 &bull;Support the preparation of post-activation reports and documentation for internal review and partner reporting.
 
 
 &bull;Develop and update sales performance report on daily and weekly basis with a target to achieve defined sales budgets
 
</div>

Senior Associate–Sales and Sponsorships

Join Modon and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Modon

ABOUT_COMPANY

ESG Manager Operations

General Assistant

Events & Corporate Sales Manager

Senior Associate–Sales and Sponsorships