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MOL Pakistan

Customer Service Representative (CSR)Location: Jubilee Town, Lahore Shift Timing: 5:00 PM &ndash; 2:00 AMJob SummaryWe are seeking a Customer Service Representative (CSR) to join our growing team. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally. Candidates with sales experience will be preferred.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Provide accurate information regarding company products and services.</li><li>Resolve customer concerns and complaints in a professional manner.</li><li>Maintain customer records and update CRM systems.</li><li>Follow up with customers to ensure satisfaction.</li><li>Meet daily performance and quality targets.</li><li>Collaborate with team members to deliver excellent customer service.</li></ul>Requirements<ul><li>6 months to 2 years of experience in Customer Service, Sales, or Call Center environments.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer and CRM knowledge.</li><li>Ability to work effectively during US shift timings.</li><li>Professional attitude and customer-centric approach.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>How to ApplyInterested candidates can send their updated CV via WhatsApp to +92 332 3626626 with the subject/message &quot;Sales Rep USA&quot;.Pay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

Urgently hiring CSR

Join MOL Pakistan and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MOL Pakistan

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Urgently hiring CSR