Urgently hiring CSR

Customer Service Representative (CSR)

Location: Jubilee Town, Lahore
Shift Timing: 5:00 PM – 2:00 AM

Job Summary

We are seeking a Customer Service Representative (CSR) to join our growing team. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to handle inquiries professionally. Candidates with sales experience will be preferred.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information regarding company products and services.
• Resolve customer concerns and complaints in a professional manner.
• Maintain customer records and update CRM systems.
• Follow up with customers to ensure satisfaction.
• Meet daily performance and quality targets.
• Collaborate with team members to deliver excellent customer service.

Requirements

• 6 months to 2 years of experience in Customer Service, Sales, or Call Center environments.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Basic computer and CRM knowledge.
• Ability to work effectively during US shift timings.
• Professional attitude and customer-centric approach.

Salary & Benefits

• Competitive salary package.
• Performance-based incentives.
• Career growth opportunities.
• Professional working environment.

How to Apply

Interested candidates can send their updated CV via WhatsApp to +92 332 3626626 with the subject/message "Sales Rep USA".

Pay: Rs40,000.00 - Rs90,000.00 per month

Work Location: In person