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Morrison's Rogue Wilderness Lodge

Front Desk Representative (Seasonal)Morrisons Rogue Wilderness Adventures &amp; Lodge &ndash; Southern Oregon Seasonal: Mid June- October 31About UsLocated along the iconic Rogue River in Southern Oregon, Morrisons Rogue Wilderness Adventures &amp; Lodge has been delivering unforgettable outdoor experiences since 1946.From whitewater rafting and lodge-to-lodge hiking to world-class fishing, riverside lodging, and exceptional dining&mdash;our team creates experiences guests remember for a lifetime.We hold ourselves to a higher standard of hospitality and are looking for team members who bring professionalism, energy, and attention to detail to everything they do.About the RoleWe are seeking a professional, highly organized, and guest-focused Front Desk Representative to join our seasonal team.This is a fast-paced, high-responsibility role that blends:<ul><li>Guest service</li><li>Sales</li><li>Operations coordination</li></ul>You will be a key point of contact for guests, helping them plan and experience their time with us from first call to departure.Seasonal Schedule OverviewPeak Season (Mid June &ndash; October 31)<ul><li>4&ndash;5 days per week</li><li>Hands-on training including:</li><li>Reservation systems</li><li>Phone systems &amp; call handling</li><li>Guest communication</li><li>Sales techniques</li><li>Front desk procedures</li><li>Reservations</li><li>Phone/email communication</li><li>Operational setup for the season</li><li>Shifts include: </li><li>Afternoon Shift: ~1:00 PM &ndash; 8:30 PM</li><li>Closing shift 1:30pm- 9:30pm</li><li>Combination of both schedules may apply</li></ul>Key Responsibilities<ul><li>Process reservations for:</li><li>Lodging</li><li>Rafting trips (half-day, full-day)</li><li>Shuttle services</li><li>Answer phones and respond to guest inquiries (phone, email, in-person)</li><li>Deliver exceptional guest service with professionalism and efficiency</li><li>Manage check-ins, check-outs, and front desk flow</li><li>Assist guests with trip planning and logistics</li><li>Handle retail sales and daily cash drawer procedures</li><li>Process payments and maintain accurate booking records</li><li>Maintain a clean, organized, and well-stocked front desk</li><li>Support office and management team with administrative tasks</li><li>Review reservations for accuracy and ensure operational readiness</li></ul>Qualifications<ul><li>Minimum 2 years of sales experience</li><li>At least 1 year of hospitality or lodging experience</li><li>Prior supervisory or leadership experience preferred</li><li>Strong organizational skills and attention to detail</li><li>Excellent verbal and written communication skills</li><li>Ability to multitask in a fast-paced environment</li><li>Strong computer literacy with the ability to quickly learn reservation systems and manage multiple programs simultaneously</li><li>Fast and accurate typing skills (ability to efficiently enter reservations while speaking with guests)</li><li>Strong computer skills (Google Docs, Excel, Word)</li><li>Ability to work independently and as part of a team</li><li>Professional appearance and demeanor</li><li>Ability to stand for extended periods and lift up to 25 lbs</li><li>Valid driver&rsquo;s license</li></ul>Bonus: Experience with reservation systems or outdoor recreation operationsWhat We&rsquo;re Looking For<ul><li>Positive, solutions-oriented mindset</li><li>Strong sense of accountability</li><li>High attention to detail (this is critical in this role)</li><li>Confidence in handling guest situations and problem-solving</li><li>Ability to stay calm under pressure during peak season</li><li>Ability to navigate multiple systems while on the phone without losing accuracy or efficiency</li><li>Comfort with high-volume data entry and real-time reservation building</li></ul>Why Join Morrisons?<ul><li>Work in one of the most beautiful locations in Oregon</li><li>Be part of a team delivering once-in-a-lifetime experiences</li><li>Gain experience in hospitality, tourism, and outdoor recreation</li><li>Fast-paced, engaging work environment</li><li>Opportunity to build strong sales and operational skills</li></ul>Apply TodayIf you&rsquo;re passionate about hospitality, thrive in a dynamic environment, and want to be part of something special&mdash;we&rsquo;d love to hear from you.Apply now and become part of the Morrisons legacy on the Rogue River.Job Types: Full-time, Part-timePay: $17.00 - $18.00 per hourAbility to Commute:<ul><li>Merlin, OR 97532 (Required)</li></ul>Work Location: In person

Front Desk Associate

Join Morrison's Rogue Wilderness Lodge and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Morrison's Rogue Wilderness Lodge

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Front Desk Associate