Qureos Mentor

Mswipe Technologies Pvt. Ltd

Role Overview You&rsquo;ll handle employee relations, field workforce issues, compliance, and day-to-day HR operations across multiple regions. This is not a desk job. You&rsquo;ll deal with real-time escalations, disputes in the field, performance issues, and discipline management for sales, support, and backend teams. If someone can&rsquo;t take tough calls or handle people problems with clarity, they won&rsquo;t fit here.Key ResponsibilitiesEmployee Relations (ER)<ul><li>Resolve employee grievances from field staff, sales teams, support teams, and HO employees.</li><li>Handle misconduct, performance issues, dispute cases, and disciplinary actions.</li><li>Conduct fact-finding, prepare enquiry documents, and coordinate with legal if needed.</li><li>Support managers with conflict handling and documentation.</li></ul>Industrial Relations (IR) for a Non-Union Setup (Mswipe doesn&rsquo;t run manufacturing, so IR here is more about workforce control, compliance, and contractor management.)<ul><li>Manage contract staff, vendor compliance, and statutory documentation.</li><li>Ensure labour law compliance across locations (Shops &amp; Establishments, POSH, CLRA, PT, PF, ESIC).</li><li>Monitor ground issues in offices or field clusters and act before problems escalate.</li><li>Support audits and coordination with authorities when required.</li></ul>HR Operations<ul><li>Handle onboarding, documentation, attendance issues, and employee file upkeep.</li><li>Coordinate payroll inputs, confirmations, exits, F&amp;F, and statutory records.</li><li>Ensure zero-error compliance reporting.</li><li>Maintain HR dashboards for absenteeism, discipline cases, and field performance trackers.</li><li>Draft clear SOPs, notices, and communication&mdash;no vague or confusing instructions.</li></ul>Engagement &amp; Culture<ul><li>Run practical engagement activities that support retention and performance, not just events.</li><li>Conduct skip-level interactions to understand ground realities.</li><li>Identify behavioural risks early and recommend actions.</li></ul>Skills You Need<ul><li>Strong grip over labour laws and compliance for multi-state operations.</li><li>Confidence to handle conflicts, investigations, and tough calls.</li><li>Strong documentation skills.</li><li>Ability to work with sales heads, cluster managers, HRBPs, and legal.</li><li>Good judgment and the ability to see problems before they blow up.</li></ul>Education<ul><li>MBA / MSW / MLW in HR with (5 to 8 Years Experience)</li><li>Extra labour law certification is a plus.</li></ul>Job Type: Full-timePay: &#8377;800,000.00 - &#8377;1,268,716.33 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

HR Manager

Join Mswipe Technologies Pvt. Ltd and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Mswipe Technologies Pvt. Ltd

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HR Manager