Qureos Mentor

MultiSport Türkiye

<div>
 
 Join us as a Customer Success Specialist and discover the future of employee experience!
 
 
 
 Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
 
 
 We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we've been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong communication and collaboration skills
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 <li>
 Planning, organization, and time management abilities
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 <li>
 Result-oriented approach and process follow-up skills
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 <li>
 Teamwork-oriented mindset
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Building strong and long-term relationships with clients, acting as their trusted advisor
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 Guiding new clients through the onboarding process and ensuring successful adoption of our products/services
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 Monitoring client usage data and proactively increasing engagement to strengthen customer loyalty
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 Analyzing client needs and offering tailored solutions to help them achieve their goals
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 Sharing client feedback with relevant internal teams to improve overall service quality
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 Identifying cross-sell and upsell opportunities when appropriate, and collaborating with the sales team
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 Responding to client inquiries in a timely and professional manner
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 Accurately recording client interactions and updates in the CRM system
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 Tracking key customer success metrics such as NPS (Net Promoter Score), renewal rate, and customer churn
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 MultiSport Card: Access for you and 2 loved ones to a MultiSport card!
 </li>
 <li>
 Private Health Insurance: Comprehensive and high-coverage health package
 </li>
 <li>
 Meal Card: Daily meal allowance
 </li>
 <li>
 Transportation Support: Travel expense coverage for your commute to the office
 </li>
 <li>
 Robust Bonus System: A performance-driven bonus system designed to support and reward you
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 <li>
 Hybrid Working System: The opportunity to work from home one day a week
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 Working from home one day a month for female employees
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 <li>
 Global Work Environment: Expand your vision by working in an international team
 </li>
 <li>
 Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career
 </li>
 <li>
 Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career
 </li>
 <li>
 Well-being Activities: Enjoyable events that boost employee happiness and motivation
 </li>
 </ul>
</div>

Customer Success Specialist

<div>
 
 Join us as a Customer Success Fair Play Specialist and discover the future of employee experience!
 
 
 
 Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
 
 
 We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we've been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Having at least 2-3 years of experience in sales support and customer compliance processes
 </li>
 <li>
 Proficiency in MS Office programs, especially Excel
 </li>
 <li>
 Strong analytical thinking, problem-solving, and attention to detail
 </li>
 <li>
 Team-oriented and result-driven approach
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Entering up-to-date data into internal software platforms (such as CRM Dynamics, JIRA, WIND, etc.) and contributing to system improvement efforts
 </li>
 <li>
 Ensuring the adaptation of existing customers/users to the system
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 <li>
 Taking part in customer compliance processes within the scope of corporate compliance
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 Engaging in system and process development activities to prevent rule violations by customers/users
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 Collaborating with the partner audit and legal teams to establish, implement, and report customer compliance procedures
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 Managing feedback and complaints received from existing customers
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 Conducting analyses on customer complaints and facilitating corporate compliance through regular meetings
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 Providing support for the analyses, reports, and presentations required by the Customer Relations department
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 Preparing regular analyses and reports on the performance of the Customer Relations department and customer activities
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 Preparing monthly billing reports for existing customers
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 <li>
 Performing payment and collection analyses in coordination with the Finance department
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 MultiSport Card: Access for you and 2 loved ones to a MultiSport card!
 </li>
 <li>
 Private Health Insurance: Comprehensive and high-coverage health package
 </li>
 <li>
 Meal Card: Daily meal allowance
 </li>
 <li>
 Transportation Support: Travel expense coverage for your commute to the office
 </li>
 <li>
 Robust Bonus System: A performance-driven bonus system designed to support and reward you
 </li>
 <li>
 Hybrid Working System: The opportunity to work from home one day a week
 </li>
 <li>
 Working from home one day a month for female employees
 </li>
 <li>
 Global Work Environment: Expand your vision by working in an international team
 </li>
 <li>
 Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career
 </li>
 <li>
 Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career
 </li>
 <li>
 Well-being Activities: Enjoyable events that boost employee happiness and motivation
 </li>
 </ul>
</div>

Customer Success Fair Play Specialist

<div>
 
 Benefit Systems (MultiSport) T&uuml;rkiye: Kurumsal Sat&inodot;&scedil; Uzman&inodot; Olarak Bize Kat&inodot;l&inodot;n!
 
 
 
 Benefit Systems, sa&gbreve;l&inodot;kl&inodot; ve aktif bir ya&scedil;am tarz&inodot;n&inodot; te&scedil;vik etmeye adanm&inodot;&scedil;, Polonya merkezli k&uuml;resel bir &scedil;irkettir. Alt&inodot; &uuml;lkede 2 milyondan fazla kullan&inodot;c&inodot;ya hizmet veriyor ve 2021 y&inodot;l&inodot;ndan beri T&uuml;rkiye'de MultiSport markas&inodot;yla faaliyet g&ouml;steriyoruz! &Ccedil;al&inodot;&scedil;anlar&inodot;n daha iyi bir i&scedil;-ya&scedil;am dengesi kurmalar&inodot;n&inodot; sa&gbreve;lamak i&ccedil;in geni&scedil; bir spor merkezi a&gbreve;&inodot;na eri&scedil;im sunuyoruz.
 
 
 Mutlu &ccedil;al&inodot;&scedil;anlar&inodot;n daha verimli oldu&gbreve;una inan&inodot;yor ve kurumsal iyi ya&scedil;am anlay&inodot;&scedil;&inodot;n&inodot; d&ouml;n&uuml;&scedil;t&uuml;rmeyi misyon ediniyoruz. 2021'de T&uuml;rkiye pazar&inodot;na giri&scedil;imizden bu yana, &scedil;irketlerin ekiplerini motive etmelerine, ki&scedil;isel geli&scedil;imi desteklemelerine ve olumlu bir i&scedil;yeri k&uuml;lt&uuml;r&uuml; olu&scedil;turmalar&inodot;na yard&inodot;mc&inodot; oluyoruz. Dinamik ve yenilik&ccedil;i yakla&scedil;&inodot;m&inodot;m&inodot;z sayesinde uzun vadeli i&scedil; ortakl&inodot;klar&inodot; kuruyor, sa&gbreve;l&inodot;kl&inodot; ya&scedil;am&inodot; herkes i&ccedil;in eri&scedil;ilebilir ve keyifli hale getiriyoruz.
 
 
 &Idot;&scedil; Tan&inodot;m&inodot;:
 
 
 <ul>
 <li>
 Potansiyel m&uuml;&scedil;terilere ula&scedil;arak portf&ouml;y olu&scedil;turmak ve sat&inodot;&scedil;a d&ouml;n&uuml;&scedil;t&uuml;rmek,
 </li>
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 So&gbreve;uk aramalar ve saha ziyaretleriyle ilk temas&inodot; sa&gbreve;lamak,
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 M&uuml;&scedil;teri ihtiya&ccedil;lar&inodot;n&inodot; analiz ederek uygun &ccedil;&ouml;z&uuml;mler sunmak,
 </li>
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 Toplant&inodot;larda etkili sunumlar yaparak sat&inodot;&scedil; s&uuml;re&ccedil;lerini y&ouml;netmek,
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 <li>
 Teklif ve s&ouml;zle&scedil;me s&uuml;re&ccedil;lerini takip ederek sat&inodot;&scedil; hedeflerine ula&scedil;mak
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili lisans b&ouml;l&uuml;mlerinden mezun (&Idot;&scedil;letme, &Idot;ktisat, Uluslararas&inodot; &Idot;li&scedil;kiler, Psikoloji vb.)
 </li>
 <li>
 En az 2-3 y&inodot;ll&inodot;k kurumsal sat&inodot;&scedil; deneyimine sahip,
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 Daha &ouml;nce hizmet sat&inodot;&scedil;&inodot; ve saha sat&inodot;&scedil; tecr&uuml;besi bulunan,
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 Yeni m&uuml;&scedil;teri kazan&inodot;m&inodot; konusunda deneyimli,
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 <li>
 &Idot;leti&scedil;im becerileri y&uuml;ksek, sunum yapma ve s&ouml;zle&scedil;me takibi geli&scedil;mi&scedil;,
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 <li>
 M&uuml;&scedil;teri ve hedef odakl&inodot;
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 MultiSport Kart: Sana ve sevdi&gbreve;in 2 ki&scedil;iye MultiSport kart imk&acirc;n&inodot;! 🏊🤾&zwj;&male;️🎳🥎🥊
 </li>
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 &Ouml;zel Sa&gbreve;l&inodot;k Sigortas&inodot;: Kapsay&inodot;c&inodot; ve ge&ccedil;erlili&gbreve;i y&uuml;ksek sa&gbreve;l&inodot;k paketi 🏥
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 Yemek Kart&inodot;: G&uuml;nl&uuml;k bazda yemek &uuml;creti🍽️
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 <li>
 Yol Deste&gbreve;i: Ofise ula&scedil;&inodot;m maliyetlerinizi kar&scedil;&inodot;layan yol deste&gbreve;i🚗
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 G&uuml;&ccedil;l&uuml; Prim Sistemi: Performans&inodot;n&inodot;z&inodot; ve sizi destekleyen prim sistemi🤑
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 Global &Ccedil;al&inodot;&scedil;ma Ortam&inodot;: Uluslararas&inodot; bir ekipte &ccedil;al&inodot;&scedil;arak vizyonunuzu geni&scedil;letme f&inodot;rsat&inodot; 🌍
 </li>
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 Kariyer ve E&gbreve;itim F&inodot;rsatlar&inodot;: Ki&scedil;isel geli&scedil;im ve s&uuml;rekli &ouml;&gbreve;renme f&inodot;rsatlar&inodot; ile kariyer yolculu&gbreve;unuzda yeni ad&inodot;mlar 🚀
 </li>
 <li>
 Dinamik ve Yenilik&ccedil;i Yap&inodot;: Liderlik pozisyonlar&inodot;na y&uuml;kselmeniz ve kariyer yolculu&gbreve;unuzda te&scedil;vik 🌟
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 Well-being Etkinlikleri: &Ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot;n mutlulu&gbreve;unu ve motivasyonunu art&inodot;ran keyifli organizasyonlar 🪄🥳
 </li>
 </ul>
</div>

B2B Satış Uzmanı (Anadolu)

Join MultiSport Türkiye and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MultiSport Türkiye

ABOUT_COMPANY

Customer Success Specialist

Customer Success Fair Play Specialist

B2B Satış Uzmanı (Anadolu)