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MyFlorida Energy

We are looking for a Call Center Floor Manager to oversee and drive performance for a fast-growing energy sales operation based in North Miami.This is a hands-on leadership role for someone who knows how to manage people, push production, and keep energy high on the floor.What You&rsquo;ll Do<ul><li>Manage daily operations of the call center floor</li><li>Monitor agent performance, KPIs, and call quality</li><li>Coach, train, and motivate agents to hit and exceed targets</li><li>Work closely with leadership to improve scripts and conversion rates</li><li>Ensure discipline, structure, and high energy throughout the day</li><li>Track performance metrics and report on team output</li></ul>What We&rsquo;re Looking For<ul><li>Prior experience managing a call center or sales floor</li><li>Strong leadership presence &mdash; you can command a room</li><li>Performance-driven mindset (you care about numbers)</li><li>Experience with outbound dialing and sales environments</li><li>Ability to train, coach, and hold people accountable</li><li>Organized, proactive, and solution-oriented</li></ul>Compensation<ul><li>Base salary starting at $60,000/year</li><li>Override on all agent production (uncapped earning potential)</li></ul>Location<ul><li>In-office position in North Miami, FL</li></ul>If you know how to run a floor, drive results, and build a winning team &mdash; we want to talk.Pay: From $60,000.00 per yearWork Location: In person

Call Center Floor Manager

Join MyFlorida Energy and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

MyFlorida Energy

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Call Center Floor Manager