Qureos Mentor

My Hub

Position Title: Onboarding Executive Department: Operations Location: Kondapur Employment Type: Full-TimeRole OverviewWe are looking for a Client Onboarding Executive to onboard new businesses joining our platform. The ideal candidate will be responsible for guiding clients through the entire onboarding process, verifying their eligibility, assisting them in setting up their accounts, and resolving any issues they face during onboarding. This role ensures a smooth, efficient, and positive onboarding experience for every client.Key Responsibilities<ul><li>Onboard new clients to our logistics application by guiding them through each step of the setup process.</li><li>Check and verify all eligibility criteria, required documents, and business details before approving client accounts.</li><li>Assist clients in understanding platform features, functionality, and onboarding requirements.</li><li>Troubleshoot and resolve any technical or process-related issues clients face during onboarding.</li><li>Coordinate with internal teams (tech support, operations, sales) to ensure timely issue resolution.</li><li>Maintain accurate onboarding records and update client information in the system.</li><li>Provide clear communication to clients about onboarding timelines, requirements, and next steps.</li><li>Ensure a smooth and positive onboarding experience to help clients successfully start using our services.</li></ul>Qualifications<ul><li>Experience in customer onboarding, client support, logistics operations, or application support (preferred).</li><li>Strong communication and problem-solving skills.</li><li>Ability to handle multiple onboarding cases at once.</li><li>Basic understanding of digital applications, dashboards, and troubleshooting steps.</li><li>Customer-first mindset with attention to detail.</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Training and growth opportunities</li><li>Supportive and collaborative work environment</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Onboarding Executive - Sales

Join My Hub and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

My Hub

ABOUT_COMPANY

Onboarding Executive - Sales