Qureos Mentor

MyMichigan Health

<div>Summary: This position accurately applies ionizing radiation for radiologic diagnosis, including skills required in performing a variety of technical procedures, resulting in the highest quality diagnostic radiograph, with the least amount of radiation exposure to the patient. Responsibilities:
<div><b>
25%)</b>*<b> </b>Performs radiographic and fluoroscopic procedures utilizing accurate application of ionizing radiation for radiologic diagnosis.</div><div><br>
</div><div><b>(25%)</b>* Positions patient and equipment appropriately to accurately demonstrate the area being examined, requiring extensive anatomic positioning skills.</div><div><br>
</div><div><b>(25%)</b>* Provides appropriate radiation protection for patient and staff during radiation exposures according to prescribed safety standards.</div><div><br>
</div><div><b>(25%)</b>*<b> </b>Adjusts technical factors to provide appropriate exposure by use of independent judgment, knowledge of human anatomy, effect of disease on the radiograph and the principles of radiation as well as the specific operation of all radiologic equipment within the department.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:</b></div><div>
Assists radiologist as needed in performance of sterile procedures, i.e., biopsies, myelograms, etc.</div><div><br>
</div><div>Performs surgical and portable radiographic procedures as assigned.</div><div><br>
</div><div>Performs nursing procedures, including the preparation and administration of various forms of radiologic contrast media and medications, and catheterizations.</div><div><br>
</div><div>Has knowledge to readily identify and treat allergic reactions to contrast media.</div><div><br>
</div><div>Practices sterile technique. Maintains professional acumen through active association with professional organizations.</div><div><br>
</div><div>Shows evidence of continuing education in radiography as necessary to remain current with profession.</div><div><br>
</div><div>Attends in-service educational programs and departmental meetings.</div><div><br>
</div><div>Initiates requisitions, adds or modifies charges, acknowledges exams, requiring the use of the computer.</div><div><br>
</div><div>Ability to recognize and report malfunction of radiographic equipment appropriately.</div><div><br>
</div><div>All other duties as assigned.
</div>Certifications and Licensures:
<p><b>
Required: </b>ARRT: Reg Radiologic Technologist<br>
<b>Equivalent Experience:</b> Effective 11/2020 - ARRT credentialed in Radiography (ARRT)(R) within one year of hire or transfer date.</p><p></p><p><b><br>
Required: </b>BLS: Basic Life Support<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><br>
<p></p>
Required Education:
<p><b>
Associates Degree<br>
</b></p><p></p>Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
One (1) year clinical experience is preferred.</div><div></div><div><br>
Knowledge of Radiology Information System (RIS) and HIS preferred.</div><div><br>
</div><p><b>PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.</p><p><br>
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p></p><p><br>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.</p><p><br>
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p></p><p><br>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.</p><p><br>
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.</p><p><br>
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p></p><p><br>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.</p><p><br>
</p><p>Physical Demand Level: <b>Light.</b> Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.</p>
Other Comments:</div><div></div>

Radiologic Technologist

<div>Summary:
<div>
The Clinical Assistant's role is to assist the Registered Nurse (RN) and Medical Licensed Practical Nurse (MLPN) in ensuring the patient is safe, comfortable and clean.</div>
Responsibilities:
<div><b>
(20%)</b> * Assesses the need for assisting with neonatal, pediatric, adolescent, adult, and geriatric patient care and performing other patient related tasks, recognizing the specific individual needs based on patient age groups unique to assigned unit(s).</div><div></div><div><b><br>
(20%)</b> * Plans and prioritizes patient care functions to meet patients' health care needs.</div><div></div><div><b><br>
(20%)</b> * Implements actions that compliment and support nursing care.</div><div></div><div><b><br>
(20%)</b> * Evaluates the effectiveness of care provided to ensure quality care and patient related issues are completed in a timely manner.</div><div></div><div><b><br>
(20%)</b> * Self-Management:</div><div>
Hold self accountable for delivery of responsible patient care, demonstrates effective communication skills and interpersonal relationships.</div><div>
Assumes responsibility for own continued development and assists with the development of other staff members.</div><div></div><div><br>
These job responsibilities may be directed by the RN/MLPN.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:
</b></div><div>Operates equipment as outlined on orientation checklists, policy and procedures. Participates in equipment in-services and competencies as they relate to role expectations.</div><div></div><div><br>
Performs job skills outlined on orientation checklist as they relate to role expectations.</div>
Certifications and Licensures:
<p><b>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 3 months of hire or transfer</p><p><b>
Qualification Source: </b>AHA</p><p></p><p><b><br>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>1) New hires on or after April 1, 2020 will be required to have a current CNA certification and keep it active must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan or completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program or Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. 2) Current Care Assistants as of April 1, 2020 who do not have a current CNA will be grandfathered in and not required to obtain the certification as long as they stay in their current classification.3) Current Care Assistants as of April 1, 2020 who do have a current and active CNA will be required to maintain and keep active their certification as long as they are in their current classification.4) Internal transfers after on or after April 1, 2020 will be required to obtain the CNA certification or complete the internal MidMichigan Health Patient Care Technician certification within six (6) months of their transfer date. Once obtaining their certification, they will be required to maintain and keep the certification active while in employed in either classification.</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b> Fingerprinting</p><p></p><p><b><br>
Credential: </b>Recipient Rights<br>
<br>
<b>Equivalent Experience: </b>within 3 months of hire or transfer.</p><br>
<p></p>
Required Education:
<p><b>
Education:</b> High School diploma or GED</p><br>
<p></p>
Other Information:
<p><b>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
 </p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
 Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
 </p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
 Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
 </p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
 </p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
 Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
 </p><p>Physical Demand Level: <b>Medium.</b> Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.
</p>Equivalent Experience and Other Comments (Education):</div><div></div>

Patient Care Technician

<div>Summary:
<div><b><i>
**Candidates </i></b><b><i>must </i></b><b><i>have a primary address located within the state of Michigan or willing to move to Michigan to be considered.**</i></b></div><div></div><div><b><i><br>
**Opportunity to work remote**</i></b></div><div></div><div><br>
The Revenue Cycle Intelligence Analyst is responsible for analyzing, monitoring, and optimizing revenue cycle performance across the organization. This position reports to Revenue Cycle operations.</div><div></div><div><br>
This role leverages data to identify trends, root causes of revenue leakage, and opportunities for process improvement across registration, billing, coding, claims, and reimbursement functions.</div><div></div><div><br>
Under general supervision, Business Intelligence Analyst II is responsible for the delivery of business intelligence solutions to end users to facilitate their making more informed and actionable business decisions. Uses development tools to generate reports, dashboards and analytical solutions according tobusiness rules and specifications. Splits time between projects and support activities while adhering to MyMichigan Health&rsquo;s policies, procedures, and business operations. Demonstrated ability to work independently and/or in a team to train, guide, or assist others to perform complex assignments. Performs in-depth analysis of workflows, data collection, report details, and review and test software. Provides subject matter expertise for two or more application modules/ data models.</div>
Responsibilities:
<div><b>
(35%)*</b><i> Collaborate and support department reporting needs
</i></div><div>Work with internal customers to identify reporting needs, gather and document requirements, build and test reports, dashboards, and analytical solutions.</div><div></div><div><br>
Designs simple to complex queries using structure query language and ensures analytic methodologies are followed and makes recommendations where necessary.</div><div></div><div><br>
Assist other technical team members with query and report design.</div><div></div><div><br>
Assists in cross training team members and users.</div><div></div><div><br>
Communicates with third-party vendors and regulatory organizations to understand and manage data requirements and deliverables.</div><div></div><div><b><br>
(30%)*</b><i> Support, Trouble-shooting and Problem solving</i><br>
Support existing portfolio of reports, dashboards, analytical solutions and tune where necessary. Support and troubleshoot existing ETL processes.</div><div><b><br>
(15%)*</b><i>Leads small to medium support or project initiatives</i><br>
Responsible for leading the efforts of small to medium initiatives including planning the work and managing the effort to the plan.</div><div></div><div><br>
Leverages support of others in completing the tasks on time.</div><div></div><div><b><br>
(10%)*</b><i> Collaborate and support department data consolidation and data warehousing needs</i><br>
Develop Extract, Transformation, and Load processes from source EMR systems into consolidated healthcare reporting systems utilizing tools like Microsoft SQL Server and SQL Server Integration Services&ndash; SSIS.</div><div></div><div><b><br>
(10%)*</b> <i>System Configuration Changes and Modifications &ndash;</i><br>
Participate in testing reports and extracts during system or business changes. Participate in product upgrades and implementations.</div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES</b><br>
Provide excellent customer service to all customers while performing duties.</div><div><br>
Lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan.</div><div></div><div><br>
Demonstrate strong project management and organizational skills.</div><div><br>
Communicate effectively with project leadership and subject matter experts.</div><div><br>
Continue to learn the software and increase their knowledge over time.</div><div><br>
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft&reg; Windows. Employees are required to take a Computer Skills Assessment via the learning management system upon hire. Based on the results of the assessment, an employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div>
Certifications and Licensures:
<div>
N/A</div>
Required Education:
<div><b>
Education:</b> Bachelor's degree.</div><div><br>
</div><div><b>Comments:</b> Bachelors degree in information technology, business, or healthcare field required.</div>
Other Information:
<div><b>
EDUCATION, EXPERIENCE, TRAINING AND SKILLS</b><br>
Five (5) or more years computer related experience, which includes two (2) years database and/or interface experience required.</div><div><br>
Three (3) or more years of experience developing applications/reports with Microsoft SQL Server, Oracle, DB2 or other RDBMS platform required.</div><div></div><div><br>
Proficiency in SQL &ndash; ability to develop complex T-SQL or PL/SQL statements and stored procedures.</div><div><br>
Experience with reporting tools such as Microsoft SQL Server Reporting Services (SSRS); Crystal Reports or Business Objects. SSRS is preferred.</div><div><br>
Knowledge of relational database design and ability to understand relational data models. Proficiency in data manipulation and extraction techniques.</div><div><br>
Experience with Extract, Transform and Load (ETL) technology, Microsoft SQL Server Integration Services (SSIS) preferred.</div><div><br>
Experience with integrating data from heterogeneous systems (flat files, Excel as well as relational database systems.)</div><div><br>
Team orientation, project leadership, problem solving and communication skills required. Proficient with Microsoft Excel.</div><div><br>
Strong communication skills with ability to collaborate at multiple organization levels across the health system as required, including both technical and non-technical staff.</div><div><br>
Epic trained and / or certified preferred. Project management experience.</div><div><br>
Working knowledge of data models from EMRs and/or healthcare. Experience with post-relational DBMSs.</div><div><br>
Other programming languages such as C# or VB.NET.</div><div><b><br>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b><br>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.</div><div><br>
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</div><div><br>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.</div><div><br>
Overall vision and hearing is necessary with or without assisted device(s).</div><div><br>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.</div><div><br>
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.</div><div><br>
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</div><div><br>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.</div><div><br>
Physical Demand Level: <b>Sedentary.</b> Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.</div></div>

Business Intelligence Analyst II

<div>Certifications and Licensures:
<p><b>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><p><b>
Qualification Source: </b>AHA</p><p><b>
Essential: </b>true</p><p></p><p><b><br>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan.</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>TEAM ADVANCED: Techniques for Effective Aggression Mgt<br>
<br>
<b>Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><br>
<p></p>
Required Education:
<p><b>
Education:</b> HIGH<br>
<br>
<b>Equivalent Experience:</b></p><p><b>
Education Specialization:
</b></p><p><b>Essential: </b>true</p><br>
<p></p>
Equivalent Experience and Other Comments (Education):
<div><b>
Education:</b> HIGH<br>
<br>
<b>Equivalent Experience:</b></div><div><b>
Education Specialization:
</b></div><div><b>Essential: </b>true</div><br>
<div></div>
Other Comments:
<div><b>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</div><div><b>
Qualification Source: </b>AHA</div><div><b>
Essential: </b>true</div><div></div><div><b><br>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA), or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan.</div><div><b>
Qualification Source:
</b></div><div><b>Essential: </b>true</div><div></div><div><b><br>
Credential:</b>TEAM ADVANCED: Techniques for Effective Aggression Mgt<br>
<br>
<b>Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)</div><div><b>
Qualification Source:
</b></div><div><b>Essential: </b>true</div></div><div></div>

Emergency Department Tech

<div>Summary:
<p>
This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines.</p>
Responsibilities:
<div><b>
(50%)* </b>Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse&rsquo;s aide skills as outlined in orientation, competencies, policy and procedures.</div><div><br>
</div><div><b>(25%)*</b> Documents on patient&rsquo;s chart, any treatments and pertinent observations. Provides report to team on tasks completed.</div><div></div><div><b><br>
(25%)* </b>Maintains a clean, safe and orderly unit.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:</b></div><div>
Supports the mission, goals, policies and standards of nursing.</div><div><br>
</div><div>Medical Center and unit policies and work rules are recognized, supported and implemented.</div><div><br>
</div><div>Provides for the age specific needs of the population served according to department standards and policies/procedures Emergency care/safety: Performs according to procedure in all medical center emergency situations.</div><div><br>
</div><div>Provides and ensures safe and secure environment for the patient.</div><div></div><div><br>
Provides excellent customer service: Demonstrates professionalism and courtesy at all times.</div><div><br>
</div><div>In the performance of the regular job duties, it is appropriate for this job code to have access to the medication room and supply room for the purpose of stocking.</div><div><br>
</div><div>Performs miscellaneous duties as assigned.</div>
Certifications and Licensures:
<p><b>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 3 months of hire or transfer</p><p><b>
Qualification Source: </b>AHA</p><p><b>
Essential: </b>true</p><p></p><p><b><br>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>Must hold an internal MidMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or Paramedic Licensed by Michigan's Department of Health and Human Services Medical Services section. completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MidMichigan Health Patient Care Technician certification will be offered*</p><p><b>
Qualification Source: </b>MI</p><p><b>
Essential: </b>true</p><p></p><p><b><br>
Credential:</b>TEAM ADVANCED: Techniques for Effective Aggression Management<br>
<br>
<b>Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><br>
<p></p>
Required Education:
<p><b>
Education:</b> High School Diploma or GED<br>
<br>
<b>Equivalent Experience:</b></p><p><b>
Education Specialization: </b>GENSTUDY</p><p><b>
Essential: </b>true</p><br>
<p></p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.</div><div></div><div><br>
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft&reg; Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div><div></div><div><br>
Knowledge of medical terminology.</div><div></div><p><b><br>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.</p><p>
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.</p><p>
Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.</p><p>
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Medium.</b> Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.</p></div>

<div>Summary: This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus. Employees are responsible for dispatching and prioritizing runs. They transport preoperative and postoperative patients to and from the operating room. These employees keep track of their daily statistics and finalize report at end of the month. Responsibilities:
<div><b>
(50%)*</b> Transport patients throughout the medical center including occasional ones to Riecker Surgery Center, Campus Ridge or Women&rsquo;s Center. Transports pre- and post-op patients to and from operating room and PACU. Discharges patients.</div><div><br>
</div><div><b>(25%)*</b> Transports supplies, equipment, specimens, medical records throughout the medical center including Riecker Surgery Center.</div><div><br>
</div><div><b>(25%)*</b> Works as dispatcher and prioritizes runs based on patient needs. Utilizes good communication skills.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:
</b></div><div>Performs tasks on computer.</div><div><br>
</div><div>Records daily and monthly stats.</div><div><br>
</div><div>In the performance of the regular job duties, it is appropriate for this job code to have access to the medication room and supply room for the purpose of stocking.</div><div></div><div><br>
Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, Follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record.</div><div><br>
</div><div>MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft&reg; Windows.</div><div><br>
</div><div>An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div><div><br>
</div><div>All other duties as assigned.
</div>Certifications and Licensures:
<p><b>
Required: </b>BLS: Basic Life Support<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><p></p><p><b><br>
Required: </b>TEAM ADVANCED: Techniques for Effective Aggression Mgt<br>
<b>Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)</p><br>
<p></p>
Required Education:
<p><b>
High School Diploma or GED</b></p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
Computer knowledge required.</div><div><br>
</div><div>Ability to communicate successfully with patients, family and staff required.</div><div><br>
</div><div>Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.</div><div><br>
</div><div>Organizational skills/computer skills required, ability to prioritize preferred.</div><div><br>
</div><div>Quality customer service skills required, excellent customer relation skills preferred.</div><div><br>
</div><div><b>PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></div><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Heavy.</b> Must be able to occasionally (0-33% of the workday) lift or carry 51-100 lbs., frequently (34-66% of the workday) 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) 20 lbs.</p><p><br>
</p>Equivalent Experience and Other Comments (Education):<br>
<div></div>
Other Comments:</div><div></div>

Patient Transportation Aide

<div><p><b>JOB RESPONSIBILITIES</b>
</p><p>All of the following functions, qualifications, knowledges, skills abilities (KSA&rsquo;s) and duties are essential. An employee in this class upon appointment, should have the equivalent of the following:</p>
<ul><li>
Handle all incoming calls for MidMichigan Community Health Services locations.</li><li>
Scheduling and rescheduling appointment for approximately 15 providers.</li><li>
Answer and resolve patient questions without having to transfer to a different department.</li><li>
Transcribe messages from patients and or other medical offices appropriately</li><li>
Handle incoming/outgoing faxes</li><li>
Ask a series of questions</li></ul><p><b>
JOB REQUIREMENTS</b></p>
<ul><li>
Assist all patients/visitors</li><li>
Provide the best patient care at all times</li><li>
Greet patient/visitors with a friendly smile/welcoming voice as they enter/exit the facility or via the phone</li><li>
Multitask and problem-solving skills</li><li>
Deal with any issues that may arise/handling situations as the first point of contact</li><li>
Knowledge of the facility and different services that are offered</li><li>
Assist patients (when needed) with wheelchairs</li></ul><p></p><p><br>
The role of the Patient Services Coordinator will handle confidential and sensitive information in a timely manner, to communicate effectively and clearly on the telephone, handle a call center environment &ndash; work quickly and multitask, exercise good judgement and handle calls appropriately, provide good customer service with the first call resolution and to professional transcribe accurately and relay detailed messages. This role exhibits respect, kindness, compassion, and professionalism to patients, family, and visitors. Must demonstrate excellent customer service to a diverse population.</p></div><p></p>

Coordinator I

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Coordinator I