Qureos Mentor

MyMichigan Health

<div>Summary: This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus. Employees are responsible for dispatching and prioritizing runs. They transport preoperative and postoperative patients to and from the operating room. These employees keep track of their daily statistics and finalize report at end of the month. Responsibilities:
<div><b>
(50%)*</b> Transport patients throughout the medical center including occasional ones to Riecker Surgery Center, Campus Ridge or Women&rsquo;s Center. Transports pre- and post-op patients to and from operating room and PACU. Discharges patients.</div><div><br>
</div><div><b>(25%)*</b> Transports supplies, equipment, specimens, medical records throughout the medical center including Riecker Surgery Center.</div><div><br>
</div><div><b>(25%)*</b> Works as dispatcher and prioritizes runs based on patient needs. Utilizes good communication skills.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:
</b></div><div>Performs tasks on computer.</div><div><br>
</div><div>Records daily and monthly stats.</div><div><br>
</div><div>In the performance of the regular job duties, it is appropriate for this job code to have access to the medication room and supply room for the purpose of stocking.</div><div></div><div><br>
Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, Follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record.</div><div><br>
</div><div>MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft&reg; Windows.</div><div><br>
</div><div>An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div><div><br>
</div><div>All other duties as assigned.
</div>Certifications and Licensures:
<p><b>
Required: </b>BLS: Basic Life Support<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><p></p><p><b><br>
Required: </b>TEAM ADVANCED: Techniques for Effective Aggression Mgt</p><p><b>
Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)</p><br>
<p></p>
Required Education:
<p><b>
High School Diploma or GED</b></p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
Computer knowledge required.</div><div><br>
</div><div>Ability to communicate successfully with patients, family and staff required.</div><div><br>
</div><div>Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.</div><div><br>
</div><div>Organizational skills/computer skills required, ability to prioritize preferred.</div><div><br>
</div><div>Quality customer service skills required, excellent customer relation skills preferred.</div><div><br>
</div><div><b>PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></div><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Heavy.</b> Must be able to occasionally (0-33% of the workday) lift or carry 51-100 lbs., frequently (34-66% of the workday) 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) 20 lbs.</p><p><br>
</p>Other Comments:</div><div></div>

Patient Transportation Aide

<div>Summary: This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus. Employees are responsible for dispatching and prioritizing runs. They transport preoperative and postoperative patients to and from the operating room. These employees keep track of their daily statistics and finalize report at end of the month. Responsibilities:
<div><b>
(50%)*</b> Transport patients throughout the medical center including occasional ones to Riecker Surgery Center, Campus Ridge or Women&rsquo;s Center. Transports pre- and post-op patients to and from operating room and PACU. Discharges patients.</div><div><br>
</div><div><b>(25%)*</b> Transports supplies, equipment, specimens, medical records throughout the medical center including Riecker Surgery Center.</div><div><br>
</div><div><b>(25%)*</b> Works as dispatcher and prioritizes runs based on patient needs. Utilizes good communication skills.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:
</b></div><div>Performs tasks on computer.</div><div><br>
</div><div>Records daily and monthly stats.</div><div><br>
</div><div>In the performance of the regular job duties, it is appropriate for this job code to have access to the medication room and supply room for the purpose of stocking.</div><div></div><div><br>
Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, Follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record.</div><div><br>
</div><div>MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft&reg; Windows.</div><div><br>
</div><div>An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div><div><br>
</div><div>All other duties as assigned.
</div>Certifications and Licensures:
<p>
BLS - Basic Life Support</p><p>
Required Equivalent Experience - Within 1 month of hire or transfer</p><p></p><p><br>
TEAM ADVANCED - Techniques for Effective Aggression Mgt</p><p>
Required Equivalent Experience - Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)</p><br>
<p></p>
Required Education:
<p><b>
High School Diploma or GED</b></p><br>
<p></p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
Computer knowledge required.</div><div><br>
</div><div>Ability to communicate successfully with patients, family and staff required.</div><div><br>
</div><div>Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.</div><div><br>
</div><div>Organizational skills/computer skills required, ability to prioritize preferred.</div><div><br>
</div><div>Quality customer service skills required, excellent customer relation skills preferred.</div><div><br>
</div><div><b>PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></div><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Heavy.</b> Must be able to occasionally (0-33% of the workday) lift or carry 51-100 lbs., frequently (34-66% of the workday) 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) 20 lbs.</p><p><br>
</p>Other Comments:</div><div></div>

<div><p><b>JOB RESPONSIBILITIES</b>
</p><p>All of the following functions, qualifications, knowledges, skills abilities (KSA&rsquo;s) and duties are essential. An employee in this class upon appointment, should have the equivalent of the following:</p>
<ul><li>
Handle all incoming calls for MidMichigan Community Health Services locations.</li><li>
Scheduling and rescheduling appointment for approximately 15 providers.</li><li>
Answer and resolve patient questions without having to transfer to a different department.</li><li>
Transcribe messages from patients and or other medical offices appropriately</li><li>
Handle incoming/outgoing faxes</li><li>
Ask a series of questions</li></ul><p><b>
JOB REQUIREMENTS</b></p>
<ul><li>
Assist all patients/visitors</li><li>
Provide the best patient care at all times</li><li>
Greet patient/visitors with a friendly smile/welcoming voice as they enter/exit the facility or via the phone</li><li>
Multitask and problem-solving skills</li><li>
Deal with any issues that may arise/handling situations as the first point of contact</li><li>
Knowledge of the facility and different services that are offered</li><li>
Assist patients (when needed) with wheelchairs</li></ul><p></p><p><br>
The role of the Patient Services Coordinator will handle confidential and sensitive information in a timely manner, to communicate effectively and clearly on the telephone, handle a call center environment &ndash; work quickly and multitask, exercise good judgement and handle calls appropriately, provide good customer service with the first call resolution and to professional transcribe accurately and relay detailed messages. This role exhibits respect, kindness, compassion, and professionalism to patients, family, and visitors. Must demonstrate excellent customer service to a diverse population.</p></div><p></p>

Coordinator I

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The coding specialist, utilizing the clinical documentation management program and clinical knowledge, analyzes inpatient and outpatient medical records for completeness of documentation, contacting the appropriate provider for additional documentation if needed. Accurate diagnosis and procedure codes are then assigned based on the documentation in the medical record, which directly impacts the appropriate DRG assignment for reimbursement. Critical data elements are abstracted by the Coding specialist on all inpatient discharges. This information is used by the organization for decision making.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  (60%)*
 </strong>
 Assigns accurate ICD-CM diagnosis and procedure codes and CPT codes in a timely manner for all appropriate encounters and ensures appropriate DRG assignment based on the clinical documentation within the medical record by using CMS and American Hospital Guidelines and following AHIMA code of ethics.
 <br/>
 <br/>
 <strong>
  (30%)*
 </strong>
 Utilizes clinical knowledge to interact with the Clinical Documentation Specialists and physicians/providers on a daily basis to assist in improving documentation within the medical record; to accurately reflect the severity of illness and level of care provided.
 <br/>
 <br/>
 <strong>
  (10%)*
 </strong>
 Demonstrates willingness to participate in continuing education to enhance coding knowledge.
 <br/>
 <br/>
 <strong>
  Other Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 Meets established productivity guidelines.
 <br/>
 <br/>
 Other duties as assigned.
 <br/>
 <br/>
 MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.
 <br/>
 <br/>
 An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
 <br/>
 <br/>
 Certifications and Licensures
 <br/>
 <br/>
 E/M CODER: CPC, CCS, CCSP, RHIT, OR RHIA
 <br/>
 <br/>
 Effective October 1, 2013, new hires must be RHIA or RHIT eligible and successfully complete the certification exam within six (6) months of hire and maintain the certification to meet the requirements of the position.
 <br/>
 <br/>
 FINGERPRIN: Fingerprinting
 <br/>
 <br/>
 Required Education
 <br/>
 <br/>
 Associates degree is required
 <br/>
 <br/>
 Other Information
 <br/>
 <br/>
 <strong>
  Experience, Training And Skills
  <br/>
  <br/>
 </strong>
 Coding experience from an AHIMA approved internship required or successfully completed an independent study program offered by AHIMA.
 <br/>
 <br/>
 Knowledge of medical terminology and anatomy.
 <br/>
 <br/>
 Written, oral, organizational and interpersonal skills needed to communicate successfully.
 <br/>
 <br/>
 <strong>
  Physical/Mental Requirements And Typical Working Conditions
  <br/>
  <br/>
 </strong>
 Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
 <br/>
 <br/>
 Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
 <br/>
 <br/>
 Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
 <br/>
 <br/>
 Overall vision and hearing is necessary with or without assisted device(s).
 <br/>
 <br/>
 Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
 <br/>
 <br/>
 Some exposure to blood borne pathogens and other potentially infectious material
 <br/>
 <br/>
 Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
 <br/>
 <br/>
 Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
 <br/>
 <br/>
 Physical Demand Level:
 <strong>
  Sedentary.
 </strong>
 Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
</div>


Coder II

<div>Summary:
<p>
This position provides for the transportation of materials, including lab specimens, waste, supplies, mail, x-ray films, pharmaceuticals, and medical records/reports throughout the Health System and beyond. This position also provides the transportation of patients to the Oncology Center and back to their originating point, mainly outlying areas such as Alma, Houghton Lake, Harrison, Gladwin and Clare.</p>
Responsibilities:
<div><b>
(40%)* </b>Transports lab specimens throughout the Health System while maintaining specimen integrity for accurate test results.</div><div></div><div><b><br>
(30%)*</b> Transports the following throughout MyMichigan member hospitals, surrounding clinics and Urgent Care locations: supplies, biohazard materials, medical records, reports, office deposits, mail, copies, pharmaceuticals, physician jackets, instrument totes, and Oncology Center patients. This includes regular and unscheduled stat runs. Once FTE will be primarily responsible for Oncology Center patient transport, the other couriers will provide backup to that function In addition, staff drive supply truck to support hospital and Riecker Surgery Center supply deliveries and the transport of small equipment.</div><div><br>
</div><div><b>(10%)*</b> Performs basic maintenance checks and maintenance of all transportation vehicles, schedules repairs when needed, and maintains log of repairs.</div><div></div><div><b><br>
(10%)*</b> Drive in all weather conditions on all courier routes 24 hours daily, every day of the year.</div><div></div><div><b><br>
(10%)*</b> Continually assist with route changes to gain efficiencies within the transportation system.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES:</b></div><div>
Provides Excellent Customer Service.</div><div></div><div><br>
Full-time courier positions may require on-call coverage participation as scheduled.</div><div></div><div><br>
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows.</div><div><br>
</div><div>An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</div>
Certifications and Licensures:
<p>
CHAUFFEURS: Chauffeurs License<br>
<br>
Chauffeur's license required within 2 weeks of hire or transfer to position.</p><p></p><p><br>
DMVCHECK: DMV Record Check</p>
Required Education:
<p>
High school diploma or GED is required</p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS:</b></div><div>
Driving record that allows for driver insurability by MyMichigan Health Insurance provider.</div><div></div><div><br>
Excellent interpersonal skills.</div><p></p><p><br>
Ability to problem solve/prioritize.</p><p></p><p><br>
General knowledge of vehicle maintenance issues.</p><p></p><p><br>
Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.</p><p></p><p><b><br>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death</p><p>
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Light.</b> Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.</p></div>

Courier

<div>Summary:
<p>
This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines. Performs general secretarial and clerical duties as needed.</p>
Responsibilities:
<div><b>
(50%)*</b> Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy and procedures.</div><div><br>
</div><div><b>(25%)*</b> Documents on patient's chart, any treatments and pertinent observations. Provides report to team on tasks completed.</div><div><br>
</div><div><b>(25%)*</b> Maintains a clean, safe and orderly unit. Monitors and manages the milieu in order to maintain safety under the direction of the RN. Completes 15 minute checks and provides 1:1 care as assigned. Performs general receptionist and clerical duties for the unit/department, including: answering phone calls, referring calls, answering intercom, taking messages, filing, directing visitors, and other related duties as assigned.</div><div></div><div><b><br>
OTHER DUTIES AND RESPONSIBILITIES</b>
</div><div>Supports the mission, goals, policies and standards of nursing. Hospital and unit policies and work rules are recognized, supported and implemented. Works is in compliance with regulatory, Joint Commission and Michigan Mental Health code.</div><div><br>
</div><div>Provides for the age specific needs of the population served according to department standards and policies/procedures Emergency care/safety: Performs according to procedure in all hospital emergency situations.</div><div><br>
</div><div>Provides and ensures safe and secure environment for the patient, staff and visitors. Provides excellent customer service: Demonstrates professionalism and courtesy at all times.</div><div><br>
</div><div>Participates with staff meetings, performance improvement, educational offerings, and other unit activities as assigned.</div><div><br>
</div><div>Adheres to Infection Prevention and Control Practices including but not limited to the use of hand hygiene and appropriate use of protective equipment.</div><div><br>
</div><div>Takes initiative to provide appropriate activities for patients when needed.</div><div><br>
</div><div>Ensures equipment is clean, in good repair, and ready for use. Ie. Wheelchairs, fall sensors, commodes, etc.</div><div><br>
</div><div>Has a basic understanding of psychiatric disorders and basic therapeutic rapport skills in order to to perform de-escalation of the anxious or agitated individual.</div><div><br>
</div><div>Performs miscellaneous duties as assigned.</div>
Certifications and Licensures:
<p><b>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><p><b>
Qualification Source: </b>AHA</p><p><b>
Essential: </b>true</p><p></p><p><b><br>
Credential:</b>FINGERPRIN: Fingerprinting<br>
<br>
<b>Equivalent Experience:</b></p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>RECIPIENT: Recipient Rights<br>
<br>
<b>Equivalent Experience: </b>Required within 30 days of hire or transfer into position.</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>ICHAT: iChat(annually on Hire Date)<br>
<br>
<b>Equivalent Experience:</b></p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>TEAM ADVANCED: Techniques for Effective Aggression Management<br>
<br>
<b>Equivalent Experience: </b>Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><br>
<p></p>
Required Education:
<p><b>
Education:</b> High School Diploma or GED<br>
<br>
<b>Equivalent Experience: </b>Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent required. Previous experience working in long term care, acute inpatient services, or inpatient mental health is preferred.</p><p><b>
Education Specialization: </b>GENSTUDY</p><p><b>
Essential: </b>true</p>
Other Information:
<div><b>
EXPERIENCE, TRAINING AND SKILLS
</b></div><div>Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.</div><div><br>
</div><p>Mandatory Recipient Rights training within 30 days of hire and annually.</p><p></p><p><br>
Completion of Epic Unit Clerk 100 training.</p><div></div><p><br>
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.</p><div></div><div><br>
Knowledge of medical terminology.</div><div><br>
</div><div>Previous experience working in long term care, acute inpatient services, or inpatient mental health.</div><div></div><p><b><br>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p></p><p><br>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
</p><p>Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
</p><p>Overall vision and hearing is necessary with or without assisted device(s).</p><p>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
</p><p>Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
</p><p>Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
</p><p>Physical Demand Level: <b>Medium.</b> Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.</p></div>

Patient Care Technician - Psychiatric Care Unit

<div>Summary:
<p>
This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines.</p>
Responsibilities:
<p><b>
(50%)*</b>Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurse's aide skills as outlined in orientation, competencies, policy and procedures.</p><p></p><p><b><br>
(25%)*</b>Documents on patient's chart, any treatments and pertinent observations. Provides report to team on tasks completed.</p><p></p><p><b><br>
(25%)*</b>Maintains a clean, safe and orderly unit.</p><p></p><p><b><br>
OTHER DUTIES AND RESPONSIBILITIES:</b></p><p>
Supports the mission, goals, policies and standards of nursing. Hospital and unit policies and work rules are recognized, supported and implemented.</p><p></p><p><br>
Provides for the age specific needs of the population served according to department standards and policies/procedures.</p><p></p><p><br>
Emergency care/safety: Performs according to procedure in all hospital emergency situations.</p><p></p><p><br>
Provides and ensures safe and secure environment for the patient</p><p></p><p><br>
Provides excellent customer service.</p><p></p><p><br>
Demonstrates professionalism and courtesy at all times.</p><p></p><p><br>
Other duties as assigned.</p>
Certifications and Licensures:
<p><b>
Credential:</b>PCT: MMH PCT/CNA/EMT/LPN Certification<br>
<br>
<b>Equivalent Experience: </b>Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. *For current PCT's with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*</p><p><b>
Qualification Source:
</b></p><p><b>Essential: </b>true</p><p></p><p><b><br>
Credential:</b>BLS: Basic Life Support<br>
<br>
<b>Equivalent Experience: </b>Within 1 month of hire or transfer</p><p><b>
Qualification Source: </b>AHA</p><p><b>
Essential: </b>true</p><br>
<p></p>
Required Education:
<p><b>
Education:</b> High School Diploma or GED<br>
<br>
<b>Equivalent Experience: </b>Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent.</p><p><b>
Education Specialization:
</b></p><p><b>Essential: </b>true</p>
Other Information:
<p><b>
EXPERIENCE, TRAINING AND SKILLS:</b></p><p>
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.</p><p></p><p><br>
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan.</p><p></p><p><br>
Knowledge of medical terminology, preferred.</p><p></p><p><b><br>
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:</b></p><p>
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.</p><p></p><p><br>
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.</p><p></p><p><br>
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.</p><p></p><p><br>
Overall vision and hearing is necessary with or without assisted device(s).</p><p></p><p><br>
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.</p><p></p><p><br>
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.</p><p></p><p><br>
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.</p><p></p><p><br>
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.</p><p></p><p><br>
Physical Demand Level:Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.</p></div><p></p>

Patient Care Technician - Medical/Surgical

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