Urwah Admin

Napco National

Napco National is a leading Saudi company that has been transforming visions into reality since 1956. It specializes in manufacturing and marketing plastic and paper packaging solutions, plastic compounds, recycled resins, corrugated packaging products, and consumer goods. The company also offers B2B solutions and provides industrial and commercial plastic recycling services. With a commitment to serving customers in Saudi Arabia and the GCC, Napco National exports its products to over 60 countries worldwide, contributing to the growth of the national industrial sector and building a sustainable future.

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 <strong>
  Job Description
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   Job Responsibilities &amp; Tasks (Duties include but are not limited to)
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   Receive and process customer orders accurately in the system.
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   Handle customer inquiries regarding products, pricing, availability, and delivery status.
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   Coordinate with Sales, Warehouse, Logistics, and Finance to ensure smooth order fulfillment.
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   Monitor order status and follow up to ensure on-time delivery.
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   Handle customer complaints and escalate issues when necessary.
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   Maintain and update customer records and order files.
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   Prepare daily order reports and support operational reporting.
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   Communicate stock availability and delivery updates to customers and sales teams.
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   Ensure proper documentation of all orders, returns, and credit notes.
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   Support in resolving billing or invoice-related issues with the Accounts Department.
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   Perform any other duties assigned by the Customer Service Supervisor/Manager.
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   Job Dynamics &amp; Interfaces
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  3.1 Internal
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 </strong>
 <ul>
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   Sales Department
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   Warehouse &amp; Logistics
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   Accounts / Finance
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   Production / Planning (if applicable)
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  3.2 External
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   Customers
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   Distributors
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   Transporters / Third-party logistics providers
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   Required Job Qualifications &amp; Competencies
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 </ul>
 4.1 Education &amp; Experience
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   Minimum High School degree.
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   A minimum of 1 to 2 years&rsquo; experience in similar and related field.
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 </ul>
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CUSTOMER SERVICE CLERK

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 <strong>
  Job Description
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 To operate specific type of slitting machines, such as monolayer and multi layers according to specific dimensions in the work order.
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PRODUCTION OPERATOR

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 <strong>
  Job Description
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 To assist the operator in all aspects of machine operation and housekeeping duties.
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PRODUCTION SKILLED HELPER

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 <strong>
  Job Description
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 To assist the operator in all aspects of machine operation and housekeeping duties and operate a machine with minor supervision
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Join Napco National and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Napco National

About Company

CUSTOMER SERVICE CLERK

PRODUCTION OPERATOR

PRODUCTION SKILLED HELPER

PRODUCTION SKILLED HELPER