Abrar Admin

Navigator HR Consulting Solutions

<div>
 
 Purchase &amp; Supply Chain Manager (Procurement &amp; Imports &ndash; B2B Industrial) | Islamabad
 
 
 
 
 Location:
 
 Islamabad, Pakistan
 
 
 
 Timings:
 
 10:00 AM &ndash; 6:00 PM | Monday &ndash; Saturday
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Salary:
 
 PKR
 
 50,000 &ndash; 100,000
 
 
 
 
 Gender Preference:
 
 Male
 
 
 
 About The Company
 
 
 
 
 Our client i
 
 s a global supplier of
 
 aseptic liquid packaging solutions
 
 , including packaging materials, caps, straws, and aseptic filling machinery. We operate across
 
 Asia, the Middle East, and Africa
 
 , delivering reliable B2B supply chain and packaging solutions.
 
 
 
 Role Overview
 
 
 
 We are seeking an experienced
 
 Purchase &amp; Supply Chain Manager
 
 to lead procurement, imports, and end-to-end supply chain operations. The ideal candidate will have strong expertise in
 
 international sourcing, inventory planning, logistics coordination, and supplier negotiation
 
 .
 
 
 This role is critical to ensuring
 
 timely material availability, cost optimization, and smooth supply chain flow
 
 across global operations.
 
 
 
 Key Responsibilities
 
 
 
 
 Procurement &amp; Supplier Management
 
 
 
 <ul>
 <li>
 Manage procurement of raw materials (PP, HDPE, masterbatch, caps, straws, etc.)
 </li>
 <li>
 Develop and maintain strong relationships with international (China, Europe) and local suppliers
 </li>
 <li>
 Negotiate pricing, contracts, and payment terms (LC, TT, Open Account)
 
 
 
 </li>
 </ul>
 
 Import &amp; Logistics Operations
 
 
 
 <ul>
 <li>
 Handle import processes, documentation, and customs coordination
 </li>
 <li>
 Work closely with freight forwarders and shipping lines
 </li>
 <li>
 Ensure smooth and cost-effective logistics and delivery operations
 
 
 
 </li>
 </ul>
 
 Inventory &amp; Planning
 
 
 
 <ul>
 <li>
 Monitor inventory levels and stock planning
 </li>
 <li>
 Ensure timely availability of materials for production and sales
 </li>
 <li>
 Reduce stock-outs and excess inventory risks
 
 
 
 </li>
 </ul>
 
 Supply Chain Management
 
 
 
 <ul>
 <li>
 Plan and control end-to-end supply chain operations
 </li>
 <li>
 Coordinate with production, sales, and finance teams
 </li>
 <li>
 Optimize lead times, delivery schedules, and supply chain costs
 
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 On-time delivery rate
 </li>
 <li>
 Inventory turnover ratio
 </li>
 <li>
 Procurement cost savings
 </li>
 <li>
 Stock availability / stock-out rate
 </li>
 <li>
 Lead time reduction
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in procurement and supply chain management
 </li>
 <li>
 Strong knowledge of import/export procedures and documentation
 </li>
 <li>
 Experience working with international suppliers
 </li>
 <li>
 Excellent negotiation, analytical, and problem-solving skills
 
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in packaging, plastics, or manufacturing industry (B2B)
 </li>
 <li>
 Familiarity with SAP Business One or ERP systems
 </li>
 <li>
 Strong understanding of Incoterms, shipping, and logistics
 
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Work with a global B2B industrial company
 </li>
 <li>
 Exposure to international procurement and supply chain operations
 </li>
 <li>
 Opportunity to lead and optimize end-to-end supply chain processes
 </li>
 <li>
 Career growth in procurement, logistics, and operations management
 
 </li>
 </ul>
</div>

Purchase & Supply Chain Manager (Procurement & Imports – B2B Industrial)

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Join Navigator HR Consulting Solutions and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Navigator HR Consulting Solutions

About Company

Purchase & Supply Chain Manager (Procurement & Imports – B2B Industrial)

Assistant Manager – Customer Success (Female)