Qureos Mentor

Net2Source Inc.

Duties And Responsibilities
<ul>
<li>Write clear user stories in order to communicate business requirements to the team.</li>
<li>Analyze customer data, feedback and actions to improve customer acquisition and retention</li>
<li>Analyze data to identify trends, patterns, and insights related to product performance.</li>
<li>Collaborate with cross-functional teams to gather requirements and understand stakeholder needs.</li>
<li>Assist in maintaining backlogs and handling new requests.</li>
<li>Conduct product research and analysis on market trends and competitor products.</li>
<li>Support in onboarding flow and enterprise process management.</li>
</ul>
Qualifications And Requirements
<ul>
<li>Strong technical knowledge and understanding of business .</li>
<li>Proven track record of delivering data driven solutions with a customer-first approach.</li>
<li>English and Arabic Speaker.</li>
<li>Previous working experience as a Business Analyst or Product Analyst for 3 year(s).</li>
<li>In-depth knowledge of Agile (Scrum) process and principles .</li>
<li>Top communication, presentation and leadership skills.</li>
<li>Excellent organizational and time management skills.</li>
<li>Strong problem solving skills.</li>
</ul>
Skills
Requirement Gathering: Skilled at gathering and interpreting requirements from stakeholders to support productdevelopment.
Collaboration: Ability to collaborate effectively with cross-functional teams to ensure alignment on product goalsand strategies.
Problem-Solving: Capable of identifying product-related challenges and proposing effective solutions.
Attention to Detail: Attentive to details in data analysis and product requirements to ensure accuracy and quality.
Time Management: Ability to manage time efficiently to meet project deadlines and deliverables.
Adaptability: Willingness to adapt to changing project requirements and priorities.
Communication: Excellent communication skills to convey complex information clearly and effectively tostakeholders.
What We Offer
A globally distributed team, with a diverse team and inclusive culture.
The opportunity to impact the financial aspect of millions of people in the region.
Collaborative and feedback-driven culture.
Opportunities for professional growth and development.
The chance to be part of an innovative company at the cutting edge of the crypto industry.

Product Analyst

Duties And Responsibilities
<ul>
<li>Address inquiries and requests from potential and existing clients, effectively communicating their needs to the relevant teams.</li>
<li>Manage new client inquiries via email and WhatsApp in a timely manner.</li>
<li>Follow established procedures to escalate unresolved issues to internal teams.</li>
<li>Cultivate trust and build lasting relationships with clients.</li>
<li>Introduce new products to both existing and new customers.</li>
<li>Collect user feedback on products and services, providing valuable insights to our business and technology teams.</li>
<li>Actively promote products and services to the public, contributing to ongoing market success.</li>
<li>Conduct product testing to gauge client interest before launch.</li>
<li>Provide support to various teams as assigned.</li>
</ul>
Skills
<ul>
<li>Client Focus: Ability to understand client needs and deliver personalized solutions to enhance satisfaction and loyalty.</li>
<li>Relationship Management: Skill in building and maintaining positive relationships with clients and stakeholders.</li>
<li>Problem-Solving: Capacity to identify issues, analyze root causes, and implement effective solutions to address client concerns.</li>
<li>Adaptability: Ability to adapt to changing client requirements and business priorities while maintaining a client-centric approach.</li>
<li>Team Collaboration: Capability to collaborate with internal teams to ensure seamless delivery of services and resolution of client issues.</li>
<li>Attention to Detail: Commitment to accuracy and precision in managing client accounts and documentation.</li>
<li>Resilience: Ability to remain calm and composed under pressure and effectively handle challenging client interactions.</li>
<li>Continuous Improvement: Willingness to seek feedback, learn from experiences, and implement improvements to enhance the client experience.</li>
<li>Results Orientation: Focus on achieving measurable outcomes and driving continuous improvement in client relations processes and outcomes.</li>
</ul>
 <ul>
</ul>

Client Relation Officer

Join Net2Source Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Net2Source Inc.

ABOUT_COMPANY

Product Analyst

Client Relation Officer