Urwah Admin

Nexcel Computer Solutions WLL

Platform, office 365 and AWS cloud.<ul><li>Systems Administrators with more than 2 years of experience in Microsoft platform, office 365 and AWS cloud.</li><li>Responsible for servers&rsquo; administration, maintenance, troubleshooting, and security.</li><li>Managing virtualization technologies and storage systems.</li><li>Design and implement new system environment.</li><li>Implementing backup.</li><li>Monitoring and optimizing database performance.</li><li>Maintaining documentation of Servers &amp; database configurations, procedures, and best practices.</li><li>Keep track of software licenses to ensure compliance with vendor agreements.</li><li>Generating and maintaining KPI reports for Server and Databases and maintain100% Application &amp; system availability.</li><li>IT Procurement and Vendor Management to related devices and equipment.</li></ul>Skills &amp; Qualifications <ul><li>AWS engineer Certified,</li><li>Microsoft platform &amp; Office 365 Administrator Certified</li><li>Should be able to effectively communicate in English and Arabic (both written and verbal)</li><li>Diploma or Bachelor&rsquo;s degree in IT, computer science, related field</li><li>At least 3 years of experience as system admin on Microsoft platform and AWS clouding</li><li>Troubleshooting: Ability to diagnose and resolve technical issues efficiently.</li><li>Analytical Thinking: Strong analytical skills to identify the root cause of problems, Asset Tracking and Recording, Procurement and Acquisition, Inventory Audits and Reconciliation, Documentation and Reporting.</li><li>Professional certification on Microsoft platform and AWS clouding</li></ul>Job Type: Full-timePay: From BD400.000 per month

System Administrator

<ul><li>Network engineer with more than 2 years of experience in Cisco products,</li></ul>Firewalls products.<ul><li>Maintain and support Cisco platform, Palo Alto Firewall, packet shaper.</li><li>Managing and maintaining the organization's network infrastructure</li><li>Support all network devices</li><li>Implementing and overseeing network security measures.</li><li>Planning for network scalability and performance optimization.</li><li>VoIP and IP Telephony support</li><li>New project analysis and IT bill of quantity preparation.</li><li>Collaborating with vendors for telephony solutions.</li><li>Maintaining documentation of Network configurations, procedures, and best practices.</li><li>Generating and maintaining KPI Reports for Network infrastructure and maintain100% availability.</li></ul>Skills &amp; Qualifications <ul><li>Cisco Certified</li><li>Another network professional certification.</li><li>VoIP Cisco switches configuration and operation tasks skills</li><li>Should effectively communicate, both written and verbal in English languages</li><li>at least 3 years of experience as Network Admin on Cisco platform and Securities (Firewall, ACL, etc.)</li><li>The company/bidder has resources with Cisco Certified Network Professional (CCNP) certification available as a second-line escalation point if required</li><li>Troubleshooting: Ability to diagnose and resolve technical issues efficiently in networking, Wifi environment, VoIP. Analytical Thinking: Strong analytical skills to identify the root</li><li>The company/bidder has resources with Cisco Certified Network Professional (CCNP) certification available as a second-line escalation point if required</li><li>Network Professional Certification on Cisco, or related network/Securities Certification</li><li>Bachelor or Diploma degree in IT, Computer science, engineering, or related</li></ul>Job Type: Full-timePay: From BD300.000 per month

Network Administrator

<ul><li>Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector.</li><li>24/7 Support</li><li>Support more than 9000 Employee.</li><li>Proficient in both written and spoken Arabic &amp; English language.</li><li>Effective communication skills</li><li>Problem-solving and critical thinking.</li><li>Dealing with difficult customers.</li><li>IT knowledge of computer hardware and software</li><li>Documentation and Knowledge Base.</li><li>Creating and maintaining a knowledge base.</li><li>Generating and maintaining KPI Reports for Helpdesk tickets.</li></ul>Skills &amp; Qualifications: <ul><li>ITIL Foundation</li><li>Health Care system experience</li><li>Customer Service certificate</li><li>Communication Skills</li><li>Reporting skills</li><li>effectively communicate, both written and verbal, in Arabic and English languages.</li><li>The resource has at least 3 years of experience in Health Sector projects.</li><li>Ability to explain technical issues and solutions in a clear and accurate manner to healthcare professionals who may not be technically inclined.</li><li>Healthcare Systems Knowledge: Understanding of Electronic Health Records (EHR), Hospital Information Systems (HIS), and other healthcare-specific software.</li><li>Diploma or bachelor&rsquo;s degree in IT, engineering or computer science, or related</li></ul>Job Type: Full-timePay: From BD300.000 per month

IT HelpDesk

1) IT Hardware Technician and Inventory Management<ul><li>Manage and control all IT assets</li><li>Identify and catalogue all IT assets within the organization, including hardware, software, and networking equipment.</li><li>Coordinate the procurement process for new IT assets.</li><li>Coordinate with vendors for hardware repairs or replacements under warranty.</li><li>Maintain a centralized inventory database or system to store asset information.</li><li>Update the inventory database regularly to reflect changes, additions, and disposals.</li><li>Monitor the entire lifecycle of IT assets, from acquisition to disposal.</li></ul>Skills &amp; Qualifications <ul><li>ITIL Foundation</li><li>Inventory &amp; Asset management.</li><li>Reporting Skills</li><li>Effectively communicate, both written and verbal, in English languages</li><li>At least year of experience in IT technical support/ Hardware troubleshooting</li><li>Hardware Knowledge: Understanding of computer hardware components, peripherals, and troubleshooting hardware issues</li><li>Software Knowledge: Familiarity with operating systems (Windows, macOS, Linux), common software applications, and troubleshooting software-related problems.</li><li>Diploma or bachelor&rsquo;s degree in IT, engineering or computer science, or related</li></ul>Job Type: Full-timePay: From BD300.000 per month

IT Hardware Technician and Inventory Management

1) Desktop Support Technician<ul><li>Experience in health care sector will be added value.</li><li>24/7 Support to all PCs with peripheral devices for more than 9000 users</li><li>Provide technical assistance to end-users regarding hardware, software, and network-related issues.</li><li>Support more than 9000 Employee.</li><li>Diagnose and troubleshoot problems with computers, printers, peripherals, and other IT equipment.</li><li>Install and configure desktop computers, laptops, and related hardware.</li><li>Set up and maintain software applications, operating systems, and drivers.</li><li>Perform routine maintenance on desktops and laptops, including hardware upgrades and repairs.</li><li>IT Procurement and Vendor Management to related devices and equipment.</li></ul>Skills &amp; Qualifications <ul><li>ITIL Foundation</li><li>Customer Service certificate</li><li>Communication Skills</li><li>Microsoft OS knowledge and troubleshooting skills</li><li>effectively communicate, both written and verbal, in English languages</li><li>At least one year of experience in IT technical support</li><li>Hardware Knowledge: Understanding of computer hardware components, peripherals, and troubleshooting hardware issues.</li><li>Software Knowledge: Familiarity with operating systems (Windows, macOS, Linux), common software applications, and troubleshooting software-related problems</li><li>Troubleshooting: Ability to diagnose and resolve technical issues efficiently. Analytical Thinking: Strong analytical skills to identify the root cause of problems</li><li>Diploma or bachelor&rsquo;s degree in IT, engineering or computer science, or related</li></ul>Job Type: Full-timePay: From BD300.000 per month

Desktop Support Technician