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NEXGEN LONGEVITY CLINIC

We are seeking a professional Client Experience Coordinator &ndash; Wellness &amp; IV Therapy Clinic to join our team. The ideal candidate will be the first point of contact for our company, providing excellent customer service and administrative support.Duties<ul><li>Greet and welcome guests in a friendly and professional manner</li><li>Answer and direct phone calls promptly</li><li>Manage email correspondence and respond to inquiries</li><li>Perform data entry tasks with accuracy and efficiency</li><li>Maintain a tidy and organized front desk area</li><li>Assist with administrative tasks</li><li>Schedule appointments and manage calendars</li><li>Handle incoming and outgoing mail, phone calls and clients.</li><li>Utilize computerized systems for various office tasks</li></ul>Experience<ul><li>Proven experience in office management and administrative roles</li><li>Strong time management skills to prioritize tasks effectively</li><li>Proficiency in Google Suite for document management and communication</li><li>Excellent phone etiquette and communication skills</li><li>Ability to perform data entry accurately and efficiently</li><li>Prior experience in customer service is preferred (3 years)</li><li>Strong proofreading skills for reviewing documents before distribution.</li></ul>QualificationsRequired<ul><li>Previous front desk, receptionist, or administrative experience (medical clinic, wellness clinic, spa, or fitness environment preferred)</li><li>Excellent customer service and communication skills</li><li>Strong organizational and multitasking abilities</li><li>Comfortable using EHR systems, scheduling software, and office technology</li><li>Ability to handle patient check-in, scheduling, and payment processing</li><li>Professional appearance and positive, welcoming demeanor</li><li>Ability to maintain patient confidentiality and HIPAA compliance</li><li>Strong attention to detail and accuracy with administrative tasks</li></ul>Preferred<ul><li>Experience working in a medical clinic, wellness clinic, med spa, or fitness facility</li><li>Familiarity with IV therapy services, vitamin injections, or wellness programs</li><li>Basic understanding of supplements, vitamins, and their benefits (energy, immune support, recovery, hydration, metabolic health)</li><li>Interest in functional medicine, preventive health, and longevity</li><li>Experience with insurance verification, patient intake, and medical documentation</li></ul>Ideal Candidate<ul><li>Passionate about health, wellness, and helping people feel their best</li><li>Interested in learning about vitamin therapy, metabolic health, and functional medicine</li><li>Comfortable educating patients about NEXGEN services and guiding them through available treatments</li><li>Able to create a high-end, welcoming experience for every patient</li></ul>Candidates with a personal interest in wellness, fitness, nutrition, or functional medicine are highly encouraged to apply.Job Types: Full-time, ContractPay: $11.00 - $12.50 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Schedule:<ul><li>4 hour shift</li><li>Weekends as needed</li></ul>Work Location: In person

Client Experience Coordinator – Wellness & IV Therapy Clinic

Join NEXGEN LONGEVITY CLINIC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NEXGEN LONGEVITY CLINIC

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Client Experience Coordinator – Wellness & IV Therapy Clinic