Qureos Mentor

NHS MEDICAL CENTER DUBAI

Key Responsibilities<ul><li>Client Reception &mdash; Welcome clients warmly, ensure a luxury and comfortable arrival experience, and guide them through check‑in procedures.</li><li>Appointment Management &mdash; Handle bookings, confirmations, cancellations, and schedule coordination using the clinic&rsquo;s booking system.</li><li>Customer Service &mdash; Provide accurate information about treatments, prices, promotions, and clinic policies.</li><li>Front Desk Operations &mdash; Maintain a clean, organized reception area and ensure smooth daily workflow.</li><li>Phone &amp; WhatsApp Handling &mdash; Answer calls, respond to WhatsApp inquiries, and follow up with clients professionally and promptly.</li><li>Payment Processing &mdash; Manage billing, issue receipts, and coordinate with the finance team.</li><li>Record Keeping &mdash; Update client profiles, maintain confidentiality, and ensure accurate documentation.</li><li>Coordination &mdash; Work closely with therapists, nurses, and management to ensure seamless client flow.</li><li>Sales Support &mdash; Promote treatments, packages, and skincare products when appropriate.</li><li>Complaint Handling &mdash; Address client concerns professionally and escalate when needed.</li></ul>Qualifications &amp; Skills<ul><li>Customer Service Experience in hospitality, beauty, wellness, or medical clinics.</li><li>Strong communication skills in English; Arabic or other languages are a plus.</li><li>Professional appearance and grooming aligned with aesthetic industry standards.</li><li>Ability to multitask in a fast‑paced environment.</li><li>Positive attitude, patience, and strong interpersonal skills.</li><li>Basic knowledge of aesthetic treatments is an advantage.</li></ul>Pay: AED5,000.00 - AED7,000.00 per monthWork Location: In person

Receptionist

Join NHS MEDICAL CENTER DUBAI and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

NHS MEDICAL CENTER DUBAI

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Receptionist