Qureos Mentor

Nomod

UI/UX Designer (Mobile &amp; Web Experience Required) <div>At Nomod we're looking for a UI/UX Designer to join our team.</div>
<div>Full-time Remote</div>
 
 <div> <div>
 About the job We are looking for a versatile UI/UX Designer with expertise in both mobile and web application design to join our Product Team. As a UI/UX Designer at our company, you will be responsible for creating visually stunning and user-friendly interfaces for our mobile and web applications, while also contributing to the overall user experience strategy. You'll collaborate closely with cross-functional teams to translate user needs and business requirements into intuitive and engaging design solutions. Proficiency in popular design tools like Figma is essential, and experience with creating animated design prototypes is highly desirable.
As a UI/UX Designer you will:
UI/UX Design for Mobile and Web Applications:
<ul>
<li> Collaborate with product managers, developers, and other stakeholders to conceptualize, design, and implement user interfaces for mobile and web applications. </li>
<li> Conduct user research, gather feedback, and analyze user behavior to inform design decisions and enhance the overall user experience. </li>
<li>
Create wireframes, mockups, and prototypes that effectively communicate design concepts, user interactions, and navigation flows.
 
Figma Expertise:
</li>
</ul>
<ul>
<li> Utilize Figma as the primary design tool for creating UI/UX designs, collaborating with team members, and sharing design assets. </li>
<li> Maintain organized design files and components in Figma, ensuring consistency and efficiency in the design process. </li>
<li>
Stay updated on new features and best practices in Figma to maximize productivity and streamline design workflows.
 
Animated Design Prototypes:
</li>
</ul>
<ul>
<li> Create animated design prototypes to showcase interactive elements, transitions, and microinteractions within mobile and web applications. </li>
<li> Use tools like Figma's prototyping features or other animation software to bring design concepts to life and communicate complex interactions effectively. </li>
<li>
Iterate on design prototypes based on feedback from stakeholders and usability testing results to refine the user experience.
 
User-Centered Design:
</li>
</ul>
<ul>
<li> Apply user-centered design principles to create intuitive and user-friendly interfaces that meet the needs of our diverse user base. </li>
<li> Conduct usability testing and gather feedback to validate design decisions and identify areas for improvement in the user experience. </li>
<li> Collaborate with UX researchers to develop user personas, user journeys, and other UX deliverables to guide the design process. </li>
</ul>
</div> </div>
 <div> <div>
 What we d like Having said that, we think a UI/UX Designer should:
<ul>
<li> Proven experience as a UI/UX Designer working on both mobile and web applications. </li>
<li> Proficiency in design tools such as Figma, with a strong portfolio showcasing UI/UX designs created using Figma. </li>
<li> Experience creating animated design prototypes using tools like Figma's prototyping features, Principle, Adobe After Effects, or similar software. </li>
<li> Solid understanding of user-centered design principles, information architecture, and interaction design. </li>
<li> Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. </li>
</ul>
 
 Nice to haves <ul>
<li> Graphics Design: Ability to create visually appealing graphics, icons, and other design elements to enhance the overall aesthetics of the user interface. </li>
<li> Illustrator and Photoshop: Proficiency in Adobe Illustrator and Photoshop to create custom illustrations, graphics, and visual assets for UI designs. </li>
<li> Other Graphics Design Tools: Familiarity with other graphics design tools and software to create and edit visual assets as needed for UI/UX design projects. </li>
</ul>
 </div></div>

UI/UX Designer

Quality Assurance Engineer <div>At Nomod we're looking for a Quality Assurance Engineer to join our team.</div>
<div>Full-time Remote</div>
 
 <div> <div>
 About the job The role involves evaluating testing tools, developing automated tests, conducting performance testing, collaborating on automation strategies, and providing technical support to optimize testing and maintain code quality. 
</div> </div>
 <div> <div>
As a Quality Assurance Engineer, you will:
 Automation Expertise: 
<ul>
<li> Evaluate and recommend new and existing testing tools and frameworks (e.g., Selenium, Cypress, Appium) for web, mobile, and API testing </li>
<li> Develop, maintain, and enhance automated test scripts to improve test coverage and efficiency </li>
<li> Integrate automated tests into CI/CD pipelines for continuous testing and feedback </li>
<li> Conduct performance testing and identify bottlenecks to optimize application performance </li>
<li>
Stay up-to-date on the latest advancements in automation tools and testing methodologies
 
 QA Collaboration: 
</li>
</ul>
<ul>
<li> Collaborate with QA engineers and developers to define automation strategies and identify areas for test automation </li>
<li> Create and maintain clear documentation for automated tests, including step-by-step instructions and expected results </li>
<li>
Provide training and support to other QA engineers on the usage and benefits of automation tools
 
 Internal Technical Support: 
</li>
</ul>
<ul>
<li> Troubleshoot technical issues related to testing tools and frameworks encountered by developers </li>
<li> Assist developers with understanding automated test results and identifying root causes of failures </li>
<li> Collaborate with developers to improve the overall testing process and maintain a high level of code quality </li>
<li> Provide feedback on the usability and functionality of testing tools from a developer s perspective. </li>
</ul>
You ll experience what it is like to work in a fun, entrepreneurial, and high-growth startup!
 What we'd like 
Great people are effective at quickly learning what we use or introducing us to new ways of working.
Having said that, we think a Quality Assurance Engineer should:
<ul>
<li> Proven experience in software testing methodologies (functional, regression, API) </li>
<li> Strong understanding of web, mobile, or API development (depending on the team s focus) </li>
<li> In-depth knowledge of at least one major automation testing framework (e.g., Selenium, Cypress) </li>
<li> Experience with scripting languages like Python, JavaScript, or Java (used in automation tools) </li>
<li> Excellent problem-solving and analytical skills with a data-driven approach to testing </li>
<li>
Strong communication and collaboration skills to effectively work with developers and other QA engineers
 
</li>
</ul>
 Nice to haves 
<ul>
<li> Experience with performance testing tools (e.g., JMeter, LoadRunner) </li>
<li> Experience with cloud-based testing platforms (e.g., Sauce Labs, BrowserStack) </li>
<li> Experience with BDD (Behavior Driven Development) frameworks (e.g., Cucumber) </li>
<li>
Experience with API testing tools (e.g., Postman, RestAssured)
</li>
</ul>
 </div></div>

Quality Assurance Engineer

Customer Success Specialist <div>
At Nomod we're looking for a Customer Success Specialist to join our team. You'll be the face and voice of Nomod to our users.
 
Read on to figure out whether this could be right up your alley!
</div>
<div>Full-time</div>
 
 <div> <div>
 About the job We re looking for a Customer Success Specialist to join our team. The ideal candidate is a proactive problem solver, with great communication skills and a relentless focus on customer happiness, who will relish being the face and voice of Nomod to our users.
</div> </div>
 <div> <div>
 As a Customer Success Specialist, you will: <ul>
<li> Be on the frontline of engagement with hundreds of merchants that rely on Nomod for their businesses, interacting with them over email and live chat, and voice in the future </li>
<li> Ensure every user has a truly delightful experience using Nomod, with a relentless focus on keeping them happy and delivering the best possible outcomes for them </li>
<li> Assist potential new users with their queries on Nomod s current and upcoming features </li>
<li> Provide guidance to users experiencing issues, and work with them to find solutions in a timely manner </li>
<li> Support merchants in managing and challenging disputes and chargebacks </li>
<li> Work closely with our Risk team to augment account reviews and communicate with users as part of this process </li>
<li> Triage support requests to determine urgency, and escalate where necessary </li>
<li> Manage and respond to online reviews across various platforms </li>
<li> Assist team leads in spotting patterns in support interactions, contributing to our Help Centre content, and sharing recurring feedback to our Product and Engineering teams when appropriate </li>
<li> Work with an agile, globally distributed team and be able to harness constructive feedback </li>
<li> Be proud of what you work on, whilst obsessing about the quality of what you produce </li>
<li> Have regular opportunities for career growth. We re growing quickly and are forming new teams as we do. We have a bias towards internal promotion into leadership roles </li>
<li> Ensure that everyone is blown away with their Nomod experience </li>
</ul>
You ll experience what it is like to work in a fun, entrepreneurial, and high growth startup!
 What we d like You do not need to be intimately familiar with any of the technologies that we work with. Great people are effective at quickly learning what we use or introduce us to new ways of working.
Having said that, we think a Customer Success Specialist should:
<ul>
<li> Be educated to at least degree level or equivalent </li>
<li> Have previous experience in a customer support role, ideally in a consumer tech or hospitality environment </li>
<li> Have exceptional written and verbal skills in English. If you re bilingual in Arabic, Hindi or Urdu, that would be incredible </li>
<li> Have an ability to quickly build a rapport and see things from the perspective of our users </li>
<li> Obsess about making and keeping users happy </li>
<li> Have lots of energy, be proactive, think quickly and revel in solving problems </li>
<li> Enjoy building relationships with people, and have excellent interpersonal skills and emotional intelligence </li>
<li> Be creative, innovative, and data driven </li>
<li> Deliver no matter what it takes </li>
<li> Chrome, Gmail, Google Docs, and similar web tools are second nature </li>
<li> Have the ability to thrive in a fully remote, distributed organisation </li>
<li> Be lots of fun to work with! </li>
</ul>
 Nice to haves 
<ul>
<li> Prior experience at a high growth startup or at an established fintech firm </li>
<li> Fluency in other languages in addition to English </li>
<li> Experience working with a remote, global, multicultural team </li>
</ul>
 </div></div>

Customer Success Specialist

Onboarding Specialist <div>
At Nomod we're looking for an Onboarding Specialist to join our team. You'll be on the frontline helping compliant merchants get up and running with Nomod as quickly as possible.
 
Read on to figure out whether this could be right up your alley!
</div>
<div>Full-time Remote</div>
 
 <div> <div>
 About the job We re looking for an Onboarding Specialist to join our team. The ideal candidate is a proactive problem solver, a quick yet analytical thinker, possesses great communication skills, and has focus on the customer experience.
</div> </div>
 <div> <div>
As an Onboarding Specialist, you will:
<ul>
<li> Be responsible for the fast and smooth onboarding of new merchants to the Nomod platform, carrying out KYC/KYB and account reviews </li>
<li> Be super responsive in assisting merchants who have queries about our onboarding process and documentation requirements, giving them a truly delightful experience </li>
<li> Onboard compliant merchants and help them get started charging their customers as quickly and efficiently as possible </li>
<li> Identify risky and non-compliant merchants using our internal framework, engage with merchants, via email, WhatsApp and voice, to gather additional information to allow us to form a clear picture of the activity taking place and the associated risks, and communicate our decision courteously and professionally </li>
<li> Manage the merchant onboarding pipeline in an organised and responsive manner, including handling multiple cases at various stages of progress simultaneously </li>
<li> Use your judgement to escalate unusual or challenging cases to team leads, providing appropriate input, and actioning the next steps </li>
<li> Proactively Investigate account verification behaviour, identify patterns, and help design, implement and refine processes to combat high risk and fraudulent accounts </li>
<li> Communicate with merchants to clearly update them on the status of their accounts, transactions and payouts, working closely with our Support and Growth team to ensure consistency in our messaging </li>
<li> Work with an agile, globally distributed team and be able to harness constructive feedback </li>
<li> Be proud of what you work on, whilst obsessing about the quality of what you produce </li>
<li> Have regular opportunities for career growth. We re growing quickly and are forming new teams as we do. We have a bias towards internal promotion into leadership roles </li>
<li> Ensure that everyone is blown away with their Nomod experience </li>
</ul>
You ll experience what it is like to work in a fun, entrepreneurial, and high growth startup!
 What we d like You do not need to be intimately familiar with any of the technologies that we work with. Great people are effective at quickly learning what we use or introduce us to new ways of working.
Having said that, we think an Onboarding Specialist should:
<ul>
<li> Be educated to at least degree level or equivalent </li>
<li> Have previous experience in a risk, operations or dispute management role, ideally in a financial services or merchant acquiring environment </li>
<li> Have exceptional written and verbal skills in English. If you re bi or trilingual in Arabic, Hindi or Urdu, that would be incredible </li>
<li> Have relentless focus on delivering a delightful experience to users </li>
<li> Have obsessive attention to detail while also being able to spot the bigger picture </li>
<li> Love diving deep into investigations based on a user s story utilising an array of tools </li>
<li> Be persistent, resilient and comfortable asking challenging questions in the face of pushback from users </li>
<li> Be comfortable making high value, and sometimes emotionally difficult decisions, often without perfect information </li>
<li> Have lots of energy, be proactive, think quickly and revel in solving problems that may require a slightly different approach each time </li>
<li> Enjoy building relationships with people, and have excellent interpersonal skills and emotional intelligence </li>
<li> Chrome, Gmail, Google Docs, and similar web tools are second nature </li>
<li> Be creative, innovative, data driven, and have the ability to take on lots of responsibility, while orchestrating multiple deadlines and pushing for outcomes </li>
<li> Deliver no matter what it takes </li>
<li> Have the ability to thrive in a fully remote, distributed organisation </li>
<li> Be lots of fun to work with! </li>
</ul>
 Nice to haves 
<ul>
<li> Prior experience at a high growth startup or at an established fintech firm </li>
<li> Experience using data to build and refine risk and fraud tools </li>
<li> Fluency in other languages in addition to English </li>
<li> Experience working with a remote, global, multicultural team </li>
</ul>
 What you ll get As an Onboarding Specialist you will receive:
<ul>
<li> Your choice of equipment </li>
<li> Competitive pay </li>
<li> Access to our upcoming ESOP </li>
<li> Incredible co-workers (yep, really!) </li>
<li> A super nice, flexible, distributed work environment </li>
</ul>
</div> </div>
 <div> <div>
 Apply for the job Do you want to join our team as our new Onboarding Specialist? Then we'd love to hear about you!
</div> </div>
<div> Apply now </div>

Onboarding Specialist

<div><div>About the job The ideal candidate is an experienced Python and Django developer skilled in building secure, scalable APIs using Django REST Framework, implementing robust security measures, managing API performance, and handling webhooks, message queues, and CI/CD pipelines. 
</div> </div>
 <div> <div>
As a Backend Integration Specialist, you will:
<ul>
<li> Design, develop, and implement backend functionalities using Python and Django with a focus on security best practices </li>
<li> Build robust and scalable APIs using Django REST Framework, implementing features like authentication, authorization, throttling, and monitoring </li>
<li> Implement robust security measures to protect APIs from common vulnerabilities (e.g., XSS, SQL injection) </li>
<li> Configure and manage API rate limiting and throttling to prevent abuse and ensure optimal performance </li>
<li> Set up and monitor key API metrics to identify bottlenecks and optimize API performance </li>
<li> Manage webhooks, message queues, and other asynchronous communication mechanisms for efficient data flow </li>
<li> Integrate code changes and features seamlessly using CI/CD pipelines for automated testing and deployment </li>
<li> Stay up-to-date on the latest advancements in Python, Django, API security, and related web development technologies </li>
<li> Integrate with third-party tools and services using APIs and SDKs to extend application functionality </li>
<li> Develop custom plugins or extensions to enhance core functionalities and cater to specific needs </li>
</ul>
 What we'd like 
Great people are effective at quickly learning what we use or introducing us to new ways of working.
Having said that, we think a Backend Integration Specialist should:
<ul>
<li> Proven experience building web applications with Python, Django, and Django REST Framework </li>
<li> Strong understanding of software development principles, design patterns, and security best practices </li>
<li> Experience with database management systems (e.g., PostgreSQL, MySQL) </li>
<li> Experience with CI/CD tools and methodologies (e.g., Git, Jenkins, Travis CI) </li>
<li> Experience with API security concepts like authentication, authorization, and rate limiting </li>
<li> Experience with monitoring tools and techniques for APIs and web applications </li>
<li> Knowledge of webhooks, message queues (e.g., RabbitMQ, Kafka) and asynchronous programming </li>
<li> Experience with integrating third-party tools and services using APIs or SDKs </li>
<li>
Experience with developing reusable plugins or extensions
 
</li>
</ul>
 Nice to haves 
<ul>
<li> Experience with Go programming language </li>
<li> Experience with cloud platforms (AWS, GCP, Azure) </li>
<li> Experience with containerization technologies (Docker, Kubernetes) </li>
<li>
Experience with unit testing frameworks (e.g., pytest, unittest)
</li>
</ul>
 What you'll get 
As a Backend Integration Specialist you will receive:
<ul>
<li> Company-provided equipment </li>
<li> Competitive Salary pay </li>
<li> Access to our upcoming ESOP </li>
<li> Incredible co-workers (yep, really!) </li>
<li> A super nice, flexible, distributed work environment </li>
</ul>
</div> </div>
 <div> <div>
 Apply for the job Do you want to join our team as our new Backend Integration Engineer? Then we'd love to hear about you!
</div> </div>
<div> Apply now </div>

Backend Integration Specialist

Sales Specialist <div> We are looking for Sales Specialists to acquire new merchants for Nomod </div>
<div> Full-time Dubai, Abu Dhabi and Northern Emirates </div>
 
 <div> <div>
 About the job We re looking for Sales Specialists to join our team in three locations: Dubai, Abu Dhabi and Northern Emirates. The ideal candidate is someone who can think on their feet, has great communication skills, understands the art of persuasion, and relishes selling innovative technology.
</div> </div>
 <div> <div>
 As a Sales Specialist you will: 
<ul>
<li> Develop leads, identify, engage with, and acquire new merchants </li>
<li> Onboard new merchants by assisting them with verification, training them on how to use Nomod, and run their first transactions </li>
<li> Generate creative ideas about how to grow our merchant base and our payments volume </li>
<li> Grow existing merchants by understanding how they operate, their priorities, and how Nomod can help grow their business </li>
<li> Create and define new processes to improve our existing sales process </li>
<li> Listen for and collate feedback from merchants </li>
<li> Be the voice of our merchants to ensure that we re building product that addresses their needs </li>
<li> Learn, understand, and dive deep into finance and technology ideas that affect our merchants </li>
<li> Work with an agile, globally distributed team and be able to harness constructive feedback </li>
<li> Be proud of what you work on, whilst obsessing about the quality of what you produce </li>
<li> Have regular opportunities for career growth. We re growing quickly and are forming new teams as we do. We have a bias towards internal promotion into leadership roles </li>
<li> Ensure that everyone is blown away with their Nomod experience </li>
</ul>
You ll experience what it is like to work in a fun, entrepreneurial, and high growth startup!
 What we d like You do not need to be intimately familiar with any of the technologies that we work with. Great people are effective at quickly learning what we use or introduce us to new ways of working.
Having said that, we think a Sales Specialist should:
<ul>
<li> Be educated to at least degree level or equivalent </li>
<li> Previous experience in merchant acquisition, banking or fintech experience is a plus </li>
<li> Have field sales experience </li>
<li> Know Dubai, Abu Dhabi or Norther Emirates really well </li>
<li> Have UAE driving license </li>
<li> Have the ability to quickly build a rapport and see things from the perspective of our users </li>
<li> Obsess about making and keeping users happy </li>
<li> Have lots of energy, be proactive, think fast, and revel in solving problems </li>
<li> Enjoy building relationships with people, and have excellent interpersonal skills and emotional intelligence </li>
<li> Chrome, Gmail, Google Docs, and similar web tools are second nature </li>
<li> Be creative, innovative, and data driven </li>
<li> Deliver no matter what it takes </li>
<li> Have the ability to thrive in a fully remote, distributed organization </li>
<li> Be lots of fun to work with! </li>
</ul>
 Nice to haves 
<ul>
<li> Prior experience at a high growth startup or at an established fintech firm </li>
<li> Fluency in other languages in addition to English including Arabic, Hindi, Urdu, or Malayalam </li>
<li> Experience working with a remote, global, multicultural team </li>
</ul>
 What you ll get 
As a Sales Specialist you will receive:
<ul>
<li> Your choice of equipment </li>
<li> Competitive pay </li>
<li> Access to our upcoming ESOP </li>
<li> Incredible co-workers (yep, really!) </li>
<li> A super nice, flexible, distributed work environment </li>
</ul>
</div> </div>
 <div> <div>
 Apply for the job Do you want to join our team as our new Sales Specialist? Then we'd love to hear about you!
</div> </div>
<div> Apply now </div>

Sales Specialist

As an Account Manager you will:
<ul>
<li>Retain and grow merchant accounts by driving adoption of Nomod s payment solutions and increasing processed payment volumes. Regularly look for referrals for other businesses and onboard the referrals as well.</li>
<li>Cross-sell and upsell Nomod s wider ecosystem - from payment links and in-person payments to Membership, Payment Gateway, Store, Catalogue, etc.</li>
<li>Act as the merchant s advocate within Nomod, liaising with the risk, engineering, operations, and product teams to resolve issues, streamline onboarding, and mitigate disputes/chargebacks.</li>
<li>Own the relationship: build trust with decision makers through regular account reviews, in-person meetings, and performance insights.</li>
<li>Drive merchant success metrics such as retention rate, volume growth, and adoption of additional Nomod features.</li>
<li>Provide training and support to ensure merchants teams are confident using Nomod day-to-day.</li>
<li>Gather and relay feedback from merchants to help shape product roadmap and operational improvements.</li>
<li>Identify churn risks early and take proactive steps to safeguard account health.</li>
</ul>
What we d like
You do not need to be intimately familiar with any of the technologies that we work with. Great people are effective at quickly learning what we use or introducing us to new ways of working. Having said that, we think an Account Manager should:
<ul>
<li>Proven experience in account management, relationship management, or customer success within payments, fintech, SaaS, or any similar merchant facing roles.</li>
<li>Strong commercial mindset - you understand how to grow accounts, spot upsell opportunities, and handle negotiations.</li>
<li>Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels.</li>
<li>A problem-solver who thrives in fast-paced, high-growth environments.</li>
<li>Familiar with the UAE market and business landscape.</li>
<li>UAE driving license required (role includes in-person merchant visits).</li>
<li>Data-driven with the ability to analyze account performance and present actionable insights.</li>
<li>Comfortable working in a remote, distributed team.</li>
</ul>
Nice to have
<ul>
<li>Prior experience at a high-growth startup or at an established fintech firm.</li>
<li>Fluency in other languages in addition to English, including Arabic, Hindi, Urdu, or Malayalam.</li>
</ul>

Account Manager

Join Nomod and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.