Abrar Admin

Northern Berkshire Pediatrics

We are seeking an experienced, detail-oriented operational leader to join our busy North Adams medical practice in the key role of Office Operations Manager. This role supervises our administrative staff and oversees operational functions; ensures efficient revenue cycle operations, patient services, and streamlined workflows while supporting a high-quality patient experience. The ideal candidate brings excellent communication and organizational skills, along with a process improvement mindset.We encourage you to apply to join our collaborative management team at Northern Berkshire Pediatrics!Key Responsibilities of the Office Operations ManagerRevenue Cycle and Finance Support<ul><li>Oversee billing operations for efficiency and compliance</li><li>Monitor A/R, claims, and payments with billing lead</li><li>Partner with internal teams and external billing resources</li><li>Track metrics and improve financial performance</li><li>Assist with budgeting, expenses, payroll coordination, and reporting</li></ul>Front Office &amp; Patient Services<ul><li>Manage scheduling, registration, phones, and patient flow</li><li>Ensure a positive patient experience</li><li>Resolve patient concerns as needed</li></ul>Supervision and Leadership<ul><li>Member of collaborative management team</li><li>Supervise billing and front office staff</li><li>Serve as liaison to physician leadership</li><li>Support operational planning and improvements</li></ul>Operations &amp; Administration<ul><li>Oversee daily administrative functions</li><li>Coordinate credentialing and compliance tasks</li><li>Partner with outsourced HR and accounting</li><li>Manage vendors and office supplies</li><li>Coordinate facility needs</li></ul>Technology<ul><li>Liaison with IT vendors</li><li>Support EMR, billing, and communication systems</li></ul>Qualifications<ul><li>Education &amp; Experience: 8+ years in medical practice leadership role, OR 5 years&rsquo; experience with a Bachelor&rsquo;s degree</li><li>Skills: Revenue cycle oversight (no coding required), Team leadership experience, EPIC or similar EMR experience, Knowledge of healthcare compliance, Microsoft Office proficiency. excellent communication and organizational skills</li></ul>What We&rsquo;re Looking For<ul><li>Strong operational leader</li><li>Process improvement mindset</li><li>Team player and collaborator</li></ul>Pay: $60,000.00 - $73,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Are you currently authorized to work in the United States without employer sponsorship now or in the future?</li></ul>Experience:<ul><li>medical practice administrative leadership: 3 years (Required)</li></ul>Ability to Commute:<ul><li>North Adams, MA 01247 (Required)</li></ul>Work Location: In person

Office Operations Manager ⭐medical office exp required⭐

Join Northern Berkshire Pediatrics and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Northern Berkshire Pediatrics

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Office Operations Manager ⭐medical office exp required⭐