Qureos Mentor

Northstar Cafe

Job Title: Outbound Sales Representative (USA Campaign)Location: Johar Town, Lahore Job Type: Full-time Shift: USA Shift (6:00 PM &ndash; 3:00 AM, Monday to Friday)Job Description: We are looking for motivated and dynamic Outbound Sales Representatives to join our team for the USA campaign. The ideal candidate must have excellent communication and listening skills, with the ability to engage effectively with potential customers and adapt to a fast-paced sales environment.Key Responsibilities:<ul><li>Make outbound calls to prospective clients in the USA.</li><li>Deliver persuasive sales pitches and handle objections effectively.</li><li>Listen actively to customer needs and provide appropriate solutions.</li><li>Meet and exceed daily, weekly, and monthly sales targets.</li><li>Maintain accurate records of interactions and sales progress in CRM systems.</li><li>Adapt to changing scripts, strategies, and sales requirements.</li></ul>Required Qualifications:<ul><li>Excellent English communication skills (verbal and written).</li><li>Strong listening and interpersonal skills.</li><li>Ability to adapt quickly to outbound sales campaigns.</li><li>Previous sales or call centre experience (preferred but not mandatory).</li></ul>What We Offer:<ul><li>Competitive salary and attractive commission structure.</li><li>Performance-based bonuses and incentives.</li><li>Professional growth and career development opportunities.</li><li>Friendly and supportive work environment.</li></ul>Salary Package: Rs 45,000-80,000 plus IncentiveJob Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the US timings (Night shift)?</li><li>Can you commute to Johar Town, Lahore</li></ul>Work Location: In person

Sales Executive (Night Shift)

Job Title: Sales Closer &ndash; Digital Marketing CampaignLocation: Johar Town, Lahore Job Type: Full-time (on-site) Shift: 4am-1pm (AUS Shift) Experience Required: 2&ndash;3 years as a Sales Closer in Digital Marketing campaignsJob DescriptionWe are seeking an experienced and results-driven Sales Closer for our Digital Marketing campaign. The ideal candidate should have a strong background in closing sales for services such as GMB Optimization, SEO, Web Development, and Google Ads, along with excellent communication and negotiation skills.Key Responsibilities<ul><li>Make outbound calls to potential clients to introduce and promote digital marketing services (SEO, GMB optimization, social media, paid ads, etc.).</li><li>Qualify leads by identifying their business needs, level of interest, and purchasing potential.</li><li>Convert qualified leads into paying clients by applying effective negotiation and closing techniques.</li><li>Maintain a high call volume to ensure consistent lead outreach and follow-ups.</li><li>Achieve monthly sales targets while maintaining professionalism in all interactions.</li><li>Maintain detailed records of client interactions and sales progress in CRM systems.</li></ul>Required Qualifications &amp; Experience<ul><li>2&ndash;3 years of proven experience as a Sales Closer in a Digital Marketing campaign.</li><li>Strong understanding of selling GMB Optimization, SEO, Web Development, and Google Ads.</li><li>1&ndash;2 years of additional sales/customer support experience (preferred).</li></ul>Key Skills / Competencies<ul><li>Excellent English communication skills (verbal &amp; written).</li><li>Strong negotiation and convincing power.</li><li>Prior customer support experience preferred.</li><li>Ability to handle customer queries with patience and professionalism.</li><li>Must be punctual, reliable, and team-oriented.</li><li>Ability to work under pressure and meet deadlines.</li></ul>What We Offer<ul><li>Competitive base salary plus performance-based incentives.</li><li>Growth opportunities in digital marketing sales.</li><li>Supportive and collaborative work environment.</li><li>Ongoing training to enhance sales and negotiation skills.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the US timings (Night shift)?</li><li>Can you commute to Johar Town, Lahore</li></ul>Work Location: In person

Sales Closer (Digital Marketing)_Night Shift

Sales &amp; Operations Leader Professional WheelersPosition: Sales &amp; Operations Leader (US Freight Brokerage) Location: Johar Town, Lahore, Pakistan (US time-zone coverage required) Reports To: CEORole OverviewLead Wheelers&rsquo; Lahore hub to win and grow US shipper accounts and run end-to-end brokerage operations (shipper sales, carrier sales/dispatch, track &amp; trace, documentation). You&rsquo;ll build a high-output inside-sales/call-center team, enforce tight ops discipline, and scale gross profit with best-in-class service across truckload, LTL, OTR, and drayage/intermodalCore Responsibilities1) Shipper Sales (US Market)<ul><li>Own outbound prospecting and pipeline: ICP definition, list building, multi-channel outreach (phone-first), and hard-close motions.</li><li>Run the full cycle: discovery, lane analysis, pricing/quoting, objection handling, trial loads, SOP sign-off, and expansion.</li><li>Build the sales playbook (scripts, rebuttals, email sequences, talk tracks) and continuously A/B test.</li><li>Maintain pricing discipline and GP per load targets; negotiate accessorials, detention, layovers, TONU.</li></ul>2) Carrier Sales &amp; Dispatch<ul><li>Stand up a carrier sales pod to source capacity (DAT, Truckstop, carrier network), negotiate buy rates, and hit quote-to-book targets.</li><li>Enforce vetting &amp; compliance (COI, CSA basics, authority status, double-brokering avoidance, BCA/RCAs).</li><li>Oversee dispatch &amp; track/trace for OTP/OTD, proactive exception management, and real-time updates to shippers.</li></ul>3) Operations Excellence<ul><li>Implement SOPs across booking, track/trace cadence, EOD reporting, POD collection, invoicing, and claims handling.</li><li>Coordinate drayage/intermodal timelines, port/rail cutoffs, appointments, and LTL class/NMFC documentation where applicable.</li><li>Drive service quality: on-time pickup/delivery, milestone compliance, and rapid escalation paths.</li></ul>4) Leadership &amp; Org Build<ul><li>Hire, train, and coach a night-shift team (US hours): shipper sales reps, carrier reps/dispatchers, T&amp;T, and a QA analyst.</li><li>Establish a performance culture: weekly 1:1s, call coaching, calibration sessions, leaderboard, SPIFFs.</li><li>Cross-functional liaison with Finance (billing, DSO, factoring docs), Legal (contracts), and Tech (TMS/CRM).</li></ul>5) Data, Tooling &amp; Reporting<ul><li>Deploy and optimize TMS + CRM + dialer stack; ensure clean data hygiene and dashboarding.</li><li>Own weekly business review: pipeline, loads, revenue, gross margin, service KPIs, and corrective action plans.</li><li>Forecast headcount, capacity, and revenue by lane/vertical; inform pricing strategy.</li></ul>6) Compliance &amp; Risk<ul><li>Uphold FMCSA-aligned brokerage practices and document trails; reduce claims ratio and cargo risk.</li><li>Implement anti&ndash;double-brokering checks, geo-fence verification, and carrier scorecards.</li><li>Ensure insurance/COI validity and contractual compliance on every load.</li></ul>Required Skills &amp; Competencies<ul><li>Hardcore US sales: high call volumes, strong objection handling, closing against competition, price anchoring.</li><li>BPO/Call-Center Leadership: dialer management, list strategy, QA/monitoring, coaching to conversion.</li><li>US Freight Brokerage Expertise: carrier sourcing, buy/sell spread management, LTL/TL/drayage/intermodal basics.</li><li>Operational Rigor: SOP design, KPI ownership, exception management, root-cause fixes.</li><li>Commercial Acumen: margin management, pricing strategy, rebate/accessorial structures.</li><li>Tools: CRM, TMS, load boards (e.g., DAT/Truckstop), spreadsheet modeling, and reporting.</li><li>Communication: crisp written/spoken English for US stakeholders; executive-level updates.</li></ul>Qualifications<ul><li>5+ years total experience; 3+ years leading US-focused freight brokerage or logistics BPO teams.</li><li>Proven track record winning US shippers and scaling GP via repeat lanes.</li><li>Demonstrated success building teams in Pakistan/offshore settings covering US time zones.</li><li>Familiarity with FMCSA basics, broker-carrier agreements, carrier vetting, and claims process.</li><li>Bachelor&rsquo;s degree in Business/Operations/Supply Chain (MBA a plus).</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Can you work in the US timings (night shift)?</li><li>Can you commute to Johar Town, Lahore</li></ul>Work Location: In person

Sales & Operations Leader (US Freight Brokerage) US shift

Position: Sales &amp; Operations Leader Location: Johar Town, Lahore, Pakistan Reports To: CEORole OverviewWe are seeking a highly driven and experienced Sales &amp; Operations Leader to spearhead our Used Cooking Oil (UCO) collection project in Lahore. This role requires a proven leader with deep BPO/call center management expertise, hardcore sales acumen, and the ability to drive revenue growth by engaging and closing clients&mdash;particularly in the US market. The candidate will also oversee end-to-end operations, ensuring efficiency, scalability, and compliance within the UCO business.This is a strategic leadership position that demands strong people management, process design, and business development skills to establish Lahore as a high-performing hub for the project.Key ResponsibilitiesSales &amp; Business Development<ul><li>Drive hardcore outbound sales targeting US-based clients, including restaurants, food processors, and distributors.</li><li>Build and manage a sales playbook with scripts, objection handling, and closing techniques for call center agents.</li><li>Achieve and exceed monthly/quarterly sales targets while building a scalable client pipeline.</li><li>Develop and maintain long-term client relationships through effective account management.</li><li>Leverage BPO/call center techniques (dialer management, lead routing, campaign optimization) to maximize conversion rates.</li><li>Conduct market research to identify opportunities, pricing strategies, and competitor positioning in the UCO industry.</li></ul>Operations &amp; Leadership<ul><li>Establish and oversee the Lahore operations hub, including recruitment, training, and daily supervision of the sales/call center team.</li><li>Implement SOPs, KPIs, and reporting structures across both sales and operational functions.</li><li>Ensure smooth coordination between collection, logistics, and sales teams to deliver on client commitments.</li><li>Optimize cost structures, workforce productivity, and call center performance metrics (connect rate, conversion rate, retention).</li><li>Lead performance reviews, coaching, and skill-building for the team to ensure continuous growth.</li><li>Develop and enforce compliance standards, quality monitoring, and client service protocols.</li></ul>Strategy &amp; Growth<ul><li>Work closely with executive leadership to define and execute growth strategies for UCO in local and international markets.</li><li>Forecast sales, revenues, and operational needs, ensuring scalability and sustainability.</li><li>Identify partnerships, alliances, or expansion opportunities to grow market share.</li><li>Provide insights to management on emerging trends in BPO sales, recycling, and the UCO supply chain.</li></ul>Key Skills &amp; Competencies<ul><li>Hardcore Sales Skills &ndash; Proven ability to sell to US clients, close deals, and hit aggressive targets.</li><li>BPO/Call Center Leadership &ndash; Strong background in managing outbound sales teams, dialer systems, call monitoring, and performance optimization.</li><li>Industry Knowledge &ndash; Familiarity with UCO collection, recycling, biofuel, or related industries is highly desirable.</li><li>Leadership &amp; People Management &ndash; Ability to inspire, mentor, and hold teams accountable to results.</li><li>Analytical &amp; Process-Oriented &ndash; Strong grasp of KPIs, reporting dashboards, and operational efficiency.</li><li>Client-Centric &ndash; Excellent communication, negotiation, and relationship management skills.</li><li>Adaptability &ndash; Ability to thrive in a fast-paced, evolving business environment.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Sales, Operations, or related field (MBA preferred).</li><li>5+ years of experience in sales &amp; operations leadership, with at least 3 years in a BPO/call center leadership role.</li><li>Proven track record of selling to US-based clients, ideally in recycling, logistics, or commodities.</li><li>Experience in building and scaling teams in Pakistan or offshore delivery centers.</li><li>Strong understanding of US business culture, client expectations, and sales cycles.</li><li>Tech-savvy with CRM tools, call center software, and reporting systems.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the US timings (Night shift)?</li><li>Can you commute to Johar Town, Lahore</li></ul>Work Location: In person

Sales & Operations Leader (Night Shift)

Job Title: SEO InternLocation: Johar Town, Lahore Job Type: Internship (with potential for full-time) Shift: 8am-5pmJob DescriptionWe are looking for a motivated and enthusiastic SEO Intern to join our Digital Marketing team. This is an excellent opportunity for fresh graduates or early career professionals who want to build their skills in search engine optimization and digital marketing.Key Responsibilities<ul><li>Assist in conducting keyword research and analysis.</li><li>Support the team in on-page and off-page SEO activities.</li><li>Optimize website content, meta tags, and internal linking structures.</li><li>Help in creating and managing backlinks.</li><li>Monitor website performance using SEO tools (Google Analytics, Google Search Console, etc.).</li><li>Assist in preparing performance reports and competitor analysis.</li><li>Stay updated with the latest SEO trends and best practices.</li></ul>Required Qualifications<ul><li>Fresh graduate or currently pursuing a degree in Marketing, IT, Business, or a related field.</li><li>Basic understanding of SEO concepts (on-page, off-page, technical SEO).</li><li>Familiarity with tools like Google Analytics, Google Search Console, and keyword research tools (preferred but not mandatory).</li><li>Strong written and verbal English communication skills.</li><li>Passion for learning and growing in the field of digital marketing.</li></ul>Key Skills / Competencies<ul><li>Eagerness to learn and adapt in a fast-paced environment.</li><li>Strong attention to detail and analytical mindset.</li><li>Team-oriented with good time management skills.</li><li>Basic knowledge of content writing (preferred).</li></ul>What We Offer<ul><li>Hands-on training in SEO and digital marketing strategies.</li><li>Mentorship from experienced professionals.</li><li>Internship completion certificate.</li><li>Opportunity for a full-time role based on performance.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the US timings (Night shift)?</li><li>Can you commute to Johar Town, Lahore</li></ul>Work Location: In person

SEO Intern_Night Shift

Position: Human Resources Executive (Male Only) Location: Professional's World Reports to: HR LeadRole Overview:We are looking for a proactive and detail-oriented HR professional who will be responsible for managing the full cycle of recruitment and supporting day-to-day HR operations. The role requires balancing talent acquisition with core HR functions to ensure smooth employee experiences and alignment with organizational goals.Key Responsibilities: Recruitment &amp; Talent Acquisition<ul><li>Manage end-to-end recruitment process including job postings, sourcing, screening, interviewing, and onboarding.</li><li>Develop job descriptions and specifications in coordination with department heads.</li><li>Use multiple recruitment channels to attract top talent.</li><li>Coordinate and schedule interviews between candidates and hiring managers.</li><li>Conduct reference checks and issue offer/appointment letters.</li><li>Maintain an updated talent pipeline for current and future hiring needs.</li></ul>HR Operations &amp; Employee Relations<ul><li>Handle employee onboarding and exit formalities, ensuring a smooth transition.</li><li>Maintain and update employee records and personal files.</li><li>Manage attendance, leave records, and payroll coordination.</li><li>Support in performance management processes including goal setting, evaluations, and feedback.</li><li>Ensure compliance with labor laws, company policies, and HR procedures.</li><li>Address employee queries, grievances, and provide HR-related support.</li><li>Assist in planning and implementing employee engagement activities and training programs.</li><li>Prepare HR reports and share insights with management.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Human Resource Management or related field.</li><li>Proven 2-3 Years experience in recruitment and HR operations.</li><li>Strong understanding of HR policies, procedures, and labor laws.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to manage multiple tasks with attention to detail.</li><li>Proficiency in MS Office.</li></ul>Salary Bracket: (70K-75K)Job Timings: 9pm-6am (Mon-Fri)Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in the 9pm-6am timings(Night Shift)?</li><li>Can you commute to Johar Town?</li></ul>Work Location: In person

HR Executive (Male)

Position: Accounts Manager &ndash; (Night Shift, USA Timings) Location: Walton Road, Lahore (Onsite) Shift: Night Shift &ndash; Aligning with USA Business Hours Industry Preference: Multinational / Manufacturing SectorJob Summary: We are hiring an Accounts Manager for our client who has strong expertise in Odoo ERP and proven experience in managing accounting operations within multinational setups, preferably with exposure to USA-based clients or the manufacturing sector. The ideal candidate will be responsible for overseeing the finance function, leading the accounts team, ensuring compliance, and supporting business operations in a dynamic, fast-paced environment.Key Responsibilities:<ul><li>Manage and oversee the daily operations of the accounting department.</li><li>Lead a team of accountants, assigning tasks and monitoring performance.</li><li>Ensure accurate and timely financial reporting using Odoo ERP.</li><li>Maintain compliance with company policies, local regulations, and international accounting standards.</li><li>Oversee accounts payable, accounts receivable, payroll, bank reconciliations, and general ledger activities.</li><li>Coordinate with the USA-based head office and other international stakeholders.</li><li>Prepare monthly, quarterly, and annual financial statements and management reports.</li><li>Assist in budgeting, forecasting, and cash flow management.</li><li>Identify and implement process improvements for efficiency.</li><li>Collaborate with internal and external auditors as required.</li><li>Ensure adherence to tax laws, including sales tax, withholding tax, and other applicable regulations.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Accounting, Finance, or a related field (ACCA/CA/CIMA qualification is a plus).</li><li>Experience: Minimum 2.5&ndash;3+ years of relevant experience, preferably in a multinational or manufacturing sector.</li><li>Technical Skills:</li><li>Proficiency in Odoo ERP (mandatory)</li><li>Strong knowledge of accounting principles and financial regulations</li><li>Advanced MS Excel skills</li><li>Leadership: Proven experience in managing and developing an accounting team.</li><li>Communication: Strong written and verbal communication skills in English (must be comfortable communicating with USA-based stakeholders).</li><li>Other Requirements: Ability to work night shift according to USA business hours.</li></ul>Benefits:<ul><li>Competitive salary package based on experience.</li><li>Opportunity to work with an international client.</li><li>Professional growth in a dynamic and challenging environment.</li></ul>How to Apply: Send your updated CV to northstarrecuitement@gmail.com with the subject line &ldquo;Accounting Manager&rdquo;.Job Type: Full-timePay: Rs140,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Do you have Odoo ERP Exp?</li><li>What is your current salary &amp; Expectations?</li><li>Are you comfortable working in the night shift? </li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Accounts: 3 years (Required)</li><li>Odoo ERP: 1 year (Required)</li></ul>Work Location: In person

Accounting Manager

Join Northstar Cafe and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.