Qureos Mentor

nsave

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   🚀 Become nsave&rsquo;s Growth Lead - Egypt! 🚀
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 At nsave, we are redefining the future of financial technology, and we need an extraordinary leader to help us shape the experience that will make this vision a reality. As our Growth Lead, you&rsquo;ll spearhead nsave's expansion, driving growth, partnerships, and a winning strategy that will position us as a key player in the local financial landscape. This is your chance to make a significant impact at a high-growth, mission-driven fintech company.
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  Who We&rsquo;re Looking For
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 You are driven, dynamic, and ready to join an exceptional company. You thrive in fast-paced environments and are eager to go above and beyond to achieve outstanding results. You are someone who can identify and recruit the best talent, always keeping nsave&rsquo;s mission at the heart of what you do. Low ego, high impact, and a deep belief in our mission is what sets you apart.
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  As Growth Lead, You Will
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   Craft and execute a data-driven country strategy that establishes nsave as a leading financial player for nsave&rsquo;s Egyptian customers, ensuring our offering resonates with customers.
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   Build and nurture nsave communities of users, advocates, and partners who trust and champion nsave.
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   Partner with grassroots organizations, universities, and community groups to increase financial literacy and make fintech solutions more accessible.
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   Own user acquisition strategies, including paid media campaigns, referral programs, and customer conversion funnels.
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   Proactively optimize retention and ROI while identifying insights that drive growth.
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   Collaborate with product and tech teams to troubleshoot and solve challenges that impact conversion rates and user experience.
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   Leverage analytics tools (e.g., Google Analytics, Facebook Ads Manager) to derive insights, track performance, and make data-backed decisions that fuel growth.
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   Track KPIs (daily, weekly, monthly) to evaluate progress and identify areas for improvement.
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   Conduct market research and competitive analysis, providing strategic recommendations to enhance our growth strategies and position us as leaders in the market.
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   Communicate insights clearly and effectively to key stakeholders, ensuring data-driven decisions shape the future of nsave in your specific market.
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   What We&rsquo;re Looking For:
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   A community-first approach: you understand that growth is not only digital but also rooted in trust, partnerships, and shared value with local communities.
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   Prior experience in a growth-focused role within marketing, fintech, or a similar industry.
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   Expertise in digital marketing metrics and tools such as Google Analytics, Facebook Ads Manager, etc.
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   Strong ability to translate data into actionable insights that drive business results.
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   Exceptional communication skills, both verbal and written.
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   A flexible mindset: You excel in a dynamic, fast-paced environment and adapt quickly to evolving business needs.
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   Our Core Values:
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   Pride in Impact: We take pride in the difference we make in people&rsquo;s lives.
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   Compassionate Action: Thoughtful, proactive, and empathetic in everything we do.
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   Problem Solving: Creativity, curiosity, and resilience define our approach to challenges.
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   Inclusivity: We are committed to fostering an open-minded, non-discriminatory culture.
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   Why nsave?
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 nsave is a rapidly growing fintech company based in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is simple: to protect and grow the wealth of the financially excluded, particularly in countries with unstable banking systems and high inflation. By offering safeguarded hard currency accounts and an investment platform, we empower individuals in distressed economies to secure their financial future.
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 With over $22 million in funding from industry leaders like Sequoia Capital, TQ Ventures, Y Combinator, and SV Angel, nsave is building an exciting future for financial inclusion and impact.
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 Ready to help us build something extraordinary? If you're passionate about fintech and want to make a real difference, we&rsquo;d love to hear from you!
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 👉 For more information, visit:
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   www.nsave.com
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Growth Lead, Egypt

<div><h1 class="jobSectionHeader"><b>Customer Support Operations</b></h1><p>
At nsave, we&rsquo;re building a new kind of fintech focused on transforming the way underserved communities manage and grow their wealth. We&rsquo;re looking for an outstanding Customer Support Operator to join our growing team and play a pivotal role in supporting our users and shaping the customer experience.<br>
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<b> This is a full-time role based in Egypt</b></p><h1 class="jobSectionHeader"><b>
About the role:</b></h1><p>
Customer Support Operations at nsave means that you&rsquo;ll be on the front lines of our user experience. You&rsquo;ll support our customers with empathy and clarity, identify friction points in our product and processes, and work with cross-functional teams to drive continuous improvement. You will be responsible for:</p><h3 class="jobSectionHeader"><b><br>
Customer interaction &amp; support:</b></h3><ul><li>
Serve as a primary point of contact for customer inquiries, delivering timely, accurate, and empathetic support</li><li>
Investigate and resolve issues, working with internal tools, partners, and stakeholders to unblock users</li><li>
User feedback/product improvement</li></ul><ul><li>
Identify patterns in support requests and proactively flag areas of friction or confusion</li>
Share insights from customer feedback to inform product and operations improvements<br>
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Operational processes:</b></h3><ul><li>
Help document and improve operational processes and workflows</li><li>
Create and maintain internal knowledge resources and standard operating procedures</li><li>
Identify inefficiencies and propose changes to improve scalability and consistency</li>
Collaborate cross-functionally to test and refine new features and processes<br>
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What We're Looking For:</b></h3><ul><li>
You have previous experience in fintech and have the fundamental understanding of fintech and the payment infrastructure.</li><li>
You&rsquo;ve used Intercom (or similar tools) and can support users with clarity and empathy</li><li>
You spot patterns, share insights, and take ownership of continuous improvement</li><li>
You write well and communicate with both warmth and precision</li><li>
You think critically, learn fast, and don&rsquo;t need to be told the same thing twice</li>
You follow processes but aren&rsquo;t afraid to challenge or improve them when needed<br>
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</li></ul><h1 class="jobSectionHeader"><b>
About nsave:</b></h1><p>
nsave is a fintech company with offices in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is to protect and grow the wealth of the financially excluded by offering safeguarded hard currency accounts and investment tools tailored to individuals in distressed economies. We use compliance-by-design principles and proprietary technology to provide secure, reliable services for people from regions where inflation is high and local banking systems are unstable.</p><p>
To date, we&rsquo;ve raised $22 million in funding from top investors such as Sequoia Capital, Y Combinator, and SV Angel&mdash;and we&rsquo;re just getting started. Join us on our journey to build something exceptional.</p><p>
 Learn more at: www.nsave.com</p></div>

Customer Support Operations, EGYPT

<div><h1 class="jobSectionHeader"><b>Compliance &amp; KYC Analyst</b></h1><p><br>
At nsave, we&rsquo;re building a new kind of fintech focused on transforming the way underserved communities manage and grow their wealth. We&rsquo;re looking for an outstanding KYC Analyst to join our growing Compliance team and play a key role in ensuring fast, accurate, and compliant onboarding for our users.</p><h2 class="jobSectionHeader"><b>
About the role:</b></h2><p>
As a KYC Analyst at nsave, you&rsquo;ll be at the core of our onboarding and compliance operations. You&rsquo;ll verify and validate the accuracy of customer information and supporting documentation, perform sanctions, Politically Exposed Persons (PEP), and adverse media screening, and undertake enhanced due diligence (EDD). This is critical, hands-on work that ensures we maintain trust with users and regulators, all while keeping onboarding times near instant.</p><h2 class="jobSectionHeader"><b>
You will be responsible for:</b></h2><p><b><br>
KYC processing &amp; user screening:</b></p><ul><li>
Verify and validate the accuracy of customer information and supporting documentation</li><li>
Screen users against sanctions and watchlists</li><li>
Evaluate customer responses to enhanced due diligence questions with attention to detail and regulatory awareness</li><li>
Ensure consistent compliance with internal and external onboarding requirements</li></ul><p><b><br>
Operational efficiency:</b></p><ul><li>
Contribute to making onboarding times near instant</li><li>
Support 7-day operational coverage alongside the wider team</li><li>
Adapt quickly to evolving compliance processes and system changes</li><li>
Identify bottlenecks or inefficiencies in workflows and suggest improvements</li></ul><p><b><br>
What We're Looking For:</b></p><ul><li>
You have experience in compliance, KYC/AML operations, or fintech onboarding</li><li>
You&rsquo;re fluent in Arabic and English, both written and spoken</li><li>
You&rsquo;re detail-oriented and comfortable with repetitive manual tasks that require focus and consistency</li><li>
You&rsquo;re familiar with KYC/screening tools like ComplyAdvantage or similar platforms</li><li>
You work well independently and thrive in fast-paced, evolving environments</li><li>
You&rsquo;re process-minded, proactive, and ready to suggest ways we can improve resilience and scalability</li></ul><p><b><br>
Working arrangements:</b></p><p>
To support 7-day operational coverage, team schedules will be structured to include weekends on a rotational basis. Team members will have two consecutive days off per week, though these days may not always fall on weekends. Schedules, including weekend rotations, will be communicated in advance. nsave provides the necessary equipment and tools to support a productive remote work environment.</p><h2 class="jobSectionHeader"><b><br>
About nsave:</b></h2><p>
nsave is a fintech company with offices in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is to protect and grow the wealth of the financially excluded by offering safeguarded hard currency accounts and investment tools tailored to individuals in distressed economies. We use compliance-by-design principles and proprietary technology to provide secure, reliable services for people from regions where inflation is high and local banking systems are unstable.</p><p>
To date, we&rsquo;ve raised $22 million in funding from top investors such as Sequoia Capital, Y Combinator, and SV Angel &ndash; and we&rsquo;re just getting started. Join us on our journey to build something exceptional. Learn more at: www.nsave.com</p></div>

Compliance & KYC Analyst

Join nsave and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

nsave

ABOUT_COMPANY

Growth Lead, Egypt

Customer Support Operations, EGYPT

Compliance & KYC Analyst