Abrar Admin

Oakwell

Operations / Sales AssistantLocation: Remote (9:00 AM&ndash;5:00 PM US Pacific)Employment Type: Full-TimeAbout TruKidTruKid is a fast-growing natural skincare brand made for kids &mdash; trusted by parents, loved by little ones. We&rsquo;re scaling across retail, e-commerce, and international markets, and we&rsquo;re building something special. If you want to be part of a small, driven team where your work matters, keep reading.The RoleThis is a hands-on support role working directly with our Operations Manager and CEO. You&rsquo;ll touch every part of the business &mdash; operations, sales, marketing, communications &mdash; keeping things organized, moving forward, and running smoothly.This is not an entry-level position. We need someone who knows how to juggle competing priorities, and doesn&rsquo;t wait to be told what to do next. We value thinking-on-the-go! That said, there&rsquo;s plenty of room to grow and learn new things here. We believe in training and growing.You&rsquo;ll be remote, but very much present &mdash; active on Slack and Zoom throughout the workday, embedded in the rhythm of the team.What You&rsquo;ll DoDay-to-Day Operations<ul><li>Coordinate with internal teams and external partners to gather information, track deliverables, and keep projects on schedule.</li><li>Spot tasks that can be delegated and route them to the right person or team.</li><li>Support meetings &mdash; manage agendas, prep materials, use AI tools to record and summarize, and follow up to make sure action items get done.</li><li>Maintain a consistent reporting cadence across Accounting, Sales, Marketing, Product, and Customer Support.</li><li>Manage inboxes &mdash; filter spam, unsubscribe from junk, prioritize what matters, and draft or send responses when appropriate.</li><li>Keep our digital files organized and easy to find. If a filing system doesn&rsquo;t exist yet, build one.</li><li>Review and edit documents for grammar, formatting, and brand consistency.</li><li>Help with research, purchasing, and whatever else comes up &mdash; this role is varied by design.</li></ul>Sales &amp; Retail Support<ul><li>Create materials with the Graphics Department that help the sales team win &mdash; retail presentations, product launch decks, promotional flyers, sales one-pagers, distributor training docs, videos and point-of-sale assets.</li><li>Support retail sales efforts by preparing buyer-facing materials, coordinating retailer communications, and helping manage sell-in and promotional activities with retail partners.</li><li>Lead retailer launch outreach &mdash; coordinate communications, timelines, and materials for new product launches with retail partners, Influencers and Creators to ensure smooth rollouts.</li><li>Coordinate and distribute sales training materials. Support onboarding for new reps and track performance metrics.</li><li>Assist with international distributor management &mdash; product training, communication, and follow-up across time zones.</li></ul>Community Coordination<ul><li>Coordinate the Gram Squad community (and Mom&rsquo;s Club) &mdash; manage outreach, onboarding, communication, and ongoing engagement with our brand ambassador network.</li><li>Track deliverables and timelines for Gram Squad campaigns, ensuring members have what they need and posts go live on schedule.</li><li>Maintain organized records of community members, activity, and performance to support growth of the program.</li></ul>Amazon &amp; Shopify Support (backend support-as needed) experience a plus<ul><li>Support Amazon advertising efforts including campaign monitoring, keyword tracking, and performance reporting.</li><li>Assist with Amazon listing management &mdash; updating product copy, images, A+ content, and ensuring listings are accurate and optimized.</li><li>Support Shopify storefront management including product listings, collection updates, and promotional setup.</li><li>Help monitor and report on advertising spend and performance across e-commerce platforms.</li></ul>Who You Are<ul><li>2&ndash;5+ years of experience in an executive assistant, operations support, or project management role. References required.</li><li>Organized and clear. You communicate concisely in English, written and verbal, and you don&rsquo;t let things fall through the cracks.</li><li>A systems thinker. You follow instructions well &mdash; and when a process doesn&rsquo;t exist, you document one.</li><li>Proactive. You ask clarifying questions, prioritize on the fly, and learn the preferences and work styles of the people around you so you can anticipate what&rsquo;s needed.</li><li>Discreet. You handle confidential information with professionalism.</li><li>Tech-comfortable. You pick up new tools quickly and aren&rsquo;t intimidated by learning something new.</li><li>Business-minded. You see the big picture, think critically, and confidently offer suggestions when you spot a better way.</li><li>Experience working with executives or founders is a plus.</li></ul>Tools You&rsquo;ll UseMust-Have Proficiency<ul><li>Google Workspace (Gmail, Docs, Sheets, Slides, Drive, Sites)</li><li>Microsoft Office (Word, Excel, PowerPoint)</li><li>Dropbox</li><li>Slack &amp; Zoom</li><li>CRM software (customer and vendor management)</li><li>ClickUp</li><li>AI tools (for meeting notes, research, content support)</li></ul>Nice to Have<ul><li>Adobe Suite (Acrobat, Illustrator)</li><li>Klaviyo (email marketing)</li><li>Amazon Seller Central &amp; Advertising Console</li><li>E-commerce platforms (Shopify, Amazon, Walmart, Target, Faire, Whole Foods, etc)</li></ul>How to ApplyIf this sounds like you, reply with a brief overview of why you&rsquo;re interested and what makes you a strong candidate. Top candidates will be asked to complete a personality and skills assessment before interviews &mdash; more details will be shared at that stage.Pay: From $35,000.00 per yearBenefits:<ul><li>Paid time off</li><li>Professional development assistance</li></ul>Work Location: Remote

Operations/Sales Administration

Join Oakwell and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oakwell

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Operations/Sales Administration