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Ogemaw County Public Transit

Job Summary Ogemaw County Public Transit (OCPT) is seeking to hire 1 reliable Full-Time Dispatcher. As a team member of the OCPT, you will be providing a much-needed service to the community members of Ogemaw County. The OCPT Team is dedicated to providing transportation needs to those who need it. You can expect to have a strong positive impact on those you provide service to and build a sense of pride with being a part of our team. OCPT hours of operations are from 07:00am &ndash; 06:00pm Monday-Friday.Duties- Take customer requests for service over the telephone, accurately record information into computer and respond accordingly with details on expected pickup time and drop-off times.- Process, organize, and coordinate reservations, standing orders, and scheduled runs.- Handle multiple incoming phone calls in conjunction with radio-dispatch communications and office operations. Must have a working knowledge of transferring money from passenger credit to rides owed.- Group the service requests into the most efficient route and assign them to vehicles using the appropriate dispatching methods.- Monitor all vehicle locations and movement patterns.- Use appropriate radio-dispatching procedures according to the FCC guidelines.- Maintain confidentiality with all information received as a dispatcher.- Count money from vehicle vaults and record on the daily fare box revenue sheet.- Check over drivers log for accuracy and confirm that the fare collected is accurate along with the passengers being listed according to classification.Requirements- High school diploma or G.E.D. equivalent- Knowledge of GPS and GIS systems preferred- Possess valid authorization to work in the United States- Ability to pass pre-employment physical and drug test- Ability to pass FTA/MDOT drug and alcohol test- Strong computer and communication skills- Ability to multi-task- Must be 21 years of age or older.- Possess clarity of speech and writing skills- Ability to work well with others.Position offers union scale wage according to the Transit (T-5) classification listed in the United Steelworkers of America, AFL-CIO-CLC, Local 8569 contract. OCPT is an Equal Opportunity Employer. Pay: From $17.51 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li></ul>Work Location: In person

Dispatcher

Join Ogemaw County Public Transit and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ogemaw County Public Transit

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Dispatcher