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Omega Generators

Job OverviewWe are hiring a Service Dispatcher to manage scheduling and customer communication for our HVAC, generator, and propane services. This position plays a key role in keeping our technicians busy, routes efficient, and customers taken care of.The ideal candidate is a people person, highly organized, and comfortable handling a high volume of calls while managing schedules.Responsibilities<ul><li>Answer incoming calls and assist customers with service requests</li><li>Schedule and dispatch technicians using Housecall Pro</li><li>Coordinate daily schedules based on technician availability and job priority</li><li>Communicate with technicians throughout the day to ensure jobs stay on track</li><li>Provide customers with appointment times and updates</li><li>Handle rescheduling, cancellations, and urgent service calls</li><li>Enter and manage job details accurately in the system</li></ul>Requirements<ul><li>Strong phone and communication skills</li><li>Organized and able to multitask in a fast-paced environment</li><li>Customer service experience required</li><li>Dispatching or scheduling experience preferred (HVAC or home services is a plus)</li><li>Comfortable using computers and scheduling software</li><li>Positive attitude and team-oriented mindset</li></ul>What We&rsquo;re Looking For<ul><li>Someone who can keep the schedule full and running smoothly</li><li>A strong communicator who works well with both customers and technicians</li><li>Reliable, detail-oriented, and able to handle pressure</li></ul>Benefits <ul><li>Competitive pay</li><li>Growth opportunities</li><li>Steady, year-round work</li></ul>Apply TodayIf you&rsquo;re organized, dependable, and great with people, we&rsquo;d love to have you on our team.Job Type: Full-timePay: $10.00 - $15.00 per hourWork Location: In person

HVAC Service Dispatcher

Join Omega Generators and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Omega Generators

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HVAC Service Dispatcher