Qureos Mentor

Omorfia Group LLC

PURPOSE OF THE ROLE :Provide expert personal care services to guests, A Sr. Hair stylist provides beauty services such as Wash Hair &amp; dry &amp; apply colour (does not mix colours), blow dry with finishing, hair trim, treatment, Add hair Extension Clips cut fringe hair half up style, hair up, curling, Hair up and Bridal. She helps not only with the application of treatments but also with advising and recommending appropriate services via guest consultations. She is also involved with providing a more comprehensive treatment to her guests. She is expected to offer to her guests a beverage and provide movements after the service to create a more luxurious experience.KEY RESPONSIBILITIES :&sect; Analyze guest&rsquo;s hair and other physical features to determine and recommend beauty treatment or suggest hair styles depending on their skin, hair condition.&sect; apply creativity art or design work&sect; apply health or sanitation standards&sect; cut or permanently wave hair, colour, style, treatments etc.&sect; maintain appointments timing&sect; follow guest instructions&sect; use of hair or cosmetic instruments&sect; Demonstrate and sell hair care products and cosmetics.&sect; Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.&sect; Cut, trim and shape hair or hairpieces, based on guests' instructions, hair type and facial features, using clippers, scissors, trimmers and razors etc and all tools required.&sect; Attend all trainings provided and follow instructions.&sect; Apply water, setting, straightening or waving solutions to hair and use curlers, rollers, hot combs and curling irons to press and curly hair.&sect; Keep work stations clean and sanitize tools such as scissors and combs.&sect; Comb, brush, and spray hair or wigs to set style.&sect; Develop new styles and techniques.&sect; Bleach, dye, or tint hair, using applicator or brush.&sect; Consultation, Applies colour (does not mix colours except if the senior hair stylist or Artistic Director writes for her the consultation card with the mixing formula or can do roots colour if the consultation card from earlier visit is available) &amp; blow dry with finishing &amp; trim &amp; up-style &amp; keratin&sect; Update and maintain guest information records, such as beauty services provided.&sect; Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.&sect; Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.PROFILE REQUIREMENTS :1. Education :&sect; High school or equivalent&sect; Vocational training certificate2. Skills :&sect; Passionate about guest service&sect; Be positive and spread happiness&sect; Able to speak and write English&sect; Good communication and people skills, including good listening skills&sect; An understanding of hygiene, and health and safety regulations&sect; Time management skills&sect; Ability to handle pressure and stress&sect; Expert in Mani/Pedi&sect; Good Work Habits and discipline&sect; Attention to Detail&sect; Good team player but can work independently&sect; Excellent Personal Grooming&sect; Be creative and innovative&sect; Be able to surprise the guest with outstanding service&sect; Knowledge of principles and processes for providing guest and personal services. This includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.&sect; Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.3. Experience : Preferable 5 year experience working as a Hair Stylist locally or abroadJob Types: Full-time, PermanentPay: AED5,000.00 - AED8,000.00 per monthExperience:<ul><li>Hairstylist: 3 years (Preferred)</li></ul>

Hair Stylist / Senior Hair Stylist - Female

PURPOSE OF THE ROLETo establish relationship with the clients to high standard of customer service by maintaining the reception area and managing data base effectively.KEY RESPONSIBILITIES1. Front Desk:<ul><li>Inform relevant technicians of the client&rsquo;s arrival with treatment details and timings</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Receive and greet visitors in an efficient, tactful and courteous manner</li><li>Maintain adequate cash in drawer</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Understands the customer (both external and internal) / phone and face to face, builds strong collaborative customer relationships and builds customer trust and confidence</li><li>Record delays of treatment with accuracy</li><li>Have full knowledge of Front Desk SOPs</li></ul>2. Computer bookings: <ul><li>Ensure the booking system is managed effectively with scheduling, reconfirmations and follow ups of client appointments changing colours in the phorest system</li><li>Check out clients after appointments and ensure that the actual treatment is recorded in the system.</li><li>Ensure accurate client details are maintained and updated on a regular basis</li><li>Sign the waiting list</li><li>Manage lunch blocking of the therapists</li><li>Check if skills of therapists are updated</li><li>Blocking of therapist leave and identify shortage if any</li><li>Money collector</li><li>Maintain the checklists and SOP&rsquo;s of the reception area</li><li>Fully conversant with all pricing structure and promotional details</li></ul>. Use appropriate money collector language at all time<ul><li>Have full knowledge of Money Collector SOPs</li></ul>3. Client/colleague interactions:<ul><li>Provide a full reception service for staff and clients</li><li>Handle customer queries and appointments and ensure response/ reconfirmation is given within the decided timeframe.</li><li>Record customer complaints and inform the Branch Manager</li><li>Actively promote BBL services and retail.</li><li>Ensure the branch ambience is maintained.</li><li>Assist Branch Manager with assignments/ task of the staff.</li><li>Uses all the required tools of communications when dealing with others (phone and face to face), keeps supervisor informed whenever necessary, participates effectively in meetings, delivers effective presentations.</li><li>Listens to client concerns with empathy and offers every possible help within the role assigned and BBL policies and procedures, ensures a follow through of the client issue till its closure</li><li>Works well in groups, helps resolve conflicts, facilitates meetings, works well with other departments, is flexible and open-minded, focuses team on strategies and goals and motivate team</li></ul>4. Branch Manager Support:<ul><li>Develop and maintain a courteous and professional relationship with clients.</li><li>Handle customer complaints and ensure response is given within the decided timeframe. Guide technicians to acquire a thorough comprehension of client's needs, mistakes and misunderstanding to be eliminated</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Prepare all daily and weekly reports (Skill report, Employee movement, Maintenance &amp; Breakage report)</li><li>Assist Branch Manager at staff meetings, or conduct meetings in absence of the Branch Manager</li><li>Assist the Branch Manager to maintain stock level and inventory.</li><li>Assist in cost control measures</li><li>Maintain cleanliness of work station and surrounding work areas and ensure that daily cleaning duties are observed Ensure uniform code is maintained</li><li>Assist in selecting staff for core value staff recognition programs by internal monitoring Assist in compiling requests of leave from employees</li><li>Assist in checking the compliance of requirements from Legal authorities</li><li>Assist in the management of Schedules of employees in the branch</li><li>Assist in assigning duties to technicians</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Assume total responsibility for the smooth running of the Branch in the absence of Branch Manager.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,500.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Female Branch Supervisor - Bedashing Beauty Lounge

Join Omorfia Group LLC and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Omorfia Group LLC

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Hair Stylist / Senior Hair Stylist - Female

Female Branch Supervisor - Bedashing Beauty Lounge