Qureos Mentor

Omran Group OM

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 Purpose:
 
 
 
 
 
 
 
 Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining more than one building, grounds and physical plant with particular attention towards safety, security and asset protection
 
 
 
 
 
 
 .
 
 Responsibilitie
 
 
 
 
 
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 s:
 
 Accountable le for managing the budget, capital expenditure projects, preventative maintenance and energy conservation of the uni
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 ts.Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employee s while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issu
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 es.
 
 CANDIDATE PRO
 
 
 
 
 
 
 
 FILE
 
 Education and Exper
 
 
 
 
 
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 ience
 
 High school diploma or G ED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC -R/Electrical/Plu
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 mb
 
 
 
 
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 ing.
 
 OR
 
 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC - R/Electrical/P
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 lumbing.
 
 CORE WORK A
 
 
 
 
 CTIVITIESManaging Engineering Operations an
 
 
 
 
 
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 d Budgets
 
 Work s with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to l
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 eadership.Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems for the units in accordance with Standard Operating P
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 rocedures.Administers service contracts to support prope
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 rty needs.Ensures fire crew has complete understanding of all procedures, equipment a
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 nd alarms.Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, invento
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 ry, etc.).Manages and controls heat, light
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 and power.Develop s an engineering operating strategy that is aligned with the property/brand&rsquo;s business
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 strategy.Develop s and manages Engineering
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 budget s.Ensures integration of departmental goals in game plans for e
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 ach unit .Oversees execution of long term preventative maintenance and 10 year ass et protection plans for e
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 ach unit .Review s financial reports and statements to determine how Engineering is performing against budget for
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 each unitAddresses potential areas of concern and proposing solutions to owners in a proacti
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 ve manner.Communicates a clear and consistent message regarding departmental goals to produce desire
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 d results.Supervises construction to ensure timely completion of projects within budgetary g
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 u
 
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 idelines.
 
 Maintaining Engineerin
 
 
 
 
 
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 g Standards
 
 Ensures compliance with state, local and federal
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 regulations.Maintain s property life safety systems (e.g., fire fighting equipment, sprinkler systems, and ala
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 rm systems).Ensures building and equipment licenses, permits and certifications are current for
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 each unit .Ensures property policies are administered fairly and consistently. Managing P
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 rofitabilityManages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progr
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 ess reports.Monitors and manages the payro
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 ll function.Manages department s&rsquo; controllable expenses to achieve or exceed bud
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 geted goals.Participates i n the development of department s&rsquo; capital expenditure goals; manages project
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 s as needed.Participates in the budgeting process for areas of res
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 ponsibility.Prepares weekly and period end P&amp;L; critiques for
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 each unit .Under stands the impact of department s&rsquo; operation on the overall property financial goals for each unit ; educates staff on details as
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 appropriate.Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agre
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 ements, etc.Ensures employee s are treated fairly an
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 d equitably.Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Rev
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 iew Process.Utilizes employee feedback and an &ldquo;open door&rdquo; policy to identify and address employee problems or concerns in a ti
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 mely manner.Celebrates successes by publicly recognizing the contributions of team members. JOB DESCRIPTION Position Director of Engineer Department Engineering Report To General Manager ■ Resolves guest problems and
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 complaints.Ensures that regular on -going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business
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 objectives.
 
 MANAGEMENT
 
 
 
 
 COMPETENC
 
 
 
 
 
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 IESLeadership
 
 Adaptability &ndash; Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourag
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 es commitment.Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, o
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 r take action.Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implem
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 ent solutions.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Mana
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 ging ExecutionBuilding and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among
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 team members.Driving for Results - Focuses and guides others in accomplishing wo
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 rk objectives.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed. Building
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 RelationshipsCoworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment
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 of work goals.Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s serv
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 ice standards.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organization
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 al Capability.Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organi
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 zational unit.Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professio
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 nal Expertise.Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self
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 and/or others.Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrati
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 ve challenges.Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function -specific work challenges. o Equipment Maintenance - Knowledge of routine and preventative maintenance of mechanical systems including timely management of the preventative maintenance process to protect an owners assets. o Equipment Selection &mdash; Determining the kind of tools and equipment neede
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 d to do a job.
</div>

Director of Engineer - (Hospitality portfolio - OMRAN Group)

<div>
 
 
 Purpose:
 
 
 
 Functions as the primary strategic business leader of the hotel with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the Owners (OMRAN).
 
 
 Overall responsibilities include but are not limited to the following:
 
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 Establishing a strong market presence and reputation in the market through proactive sales activities.
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 Verifying implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share.
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 Aligning individual and team actions with strategies and plans to drive business results.
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 Aiming to push to grow top line performances based on pre-agreed targets.
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 Building a strong working relationship with owner (Omran) and the brand operator through proactive communication, setting and managing expectations and delivering solid business results
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 Striving to create an efficient cost structure through effective control of expenses and maintain a cost structure and focus on enhancing the operational efficiencies through better control of expenses.
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 Aiming for service excellence above competitive set.
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 Improving and maintaining positive morale and motivation levels amongst staff
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 Placing an emphasis from the onset on sustainable local economic value creation; including to:
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 o improve Omanisation levels and development of local talent into key positions,
 
 
 o procurement of locally produced goods and services, and
 
 
 o the localization and emphasizing on the cultural context of our guests&rsquo; experience.
 
 
 o building strong relationships with local officials, businesses, and customers.
 
 
 
 Job Specific Tasks:
 
 
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 Business Strategy Development:
 
 Staying current with industry trends and monitoring strengths and weakness of competition; exploring new business opportunities; developing business plans designed to maximize property customer satisfaction, profitability, and market share; ensuring property business plans are aligned with the hotel&rsquo;s business strategies.
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 Business Strategy Execution:
 
 Executing business plans designed to maximize property customer satisfaction, profitability, and market share; ensuring that property business plans and employees are aligned with business strategies; holding property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluating the success of property business strategies to inform future business plan enhancements; continually ensuring business plans and actions have a positive impact on property performance.
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 Sales and Marketing:
 
 Working closely with Sales and Marketing team to develop revenue generating strategies for property; identifying new business leads, developing tailored sales approach, and actively pursues leads with Sales and Marketing team; validating that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifying that property leaders understand and leverage the demand engines to full potential.
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 Talent Management and Organizational Capability:
 
 Creating a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement, coaching Executive Committee by providing specific feedback and holding them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifying resource needs to strengthen property team; creating succession plans for future job openings; actively supports the staffing process; ensuring effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
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 Business Information Analysis:
 
 Reviewing business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzing business information to proactively address changing market conditions, ensuring property operates within budgetary guidelines, and achieving profit margin goals; using business information to identify indicators of product and service successes and opportunities for improvement; integrating business information into business plans.
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 Employee and Labor Relations:
 
 Verifying that all employees are treated fairly, and with respect; building rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (&ldquo;open door policy&rdquo;); verifies that pay and benefits are appropriate for labor market; celebrating the success of employees in a public way; working with Human Resources to maximize employee engagement and monitoring local labor environment to address issues as needed.
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 Revenue Management:
 
 Working with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel&rsquo;s positioning in local market; ensuring demand forecasting and sound revenue practices are in place to maximize yield; identifying ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controlling labor and capital expenses.
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 Owner Relations:
 
 Building strong rapport with property owners through proactive and on-going communication; keeping owner informed of brand initiatives and guest experiences; providing owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; managing an effective balance between owner interests and the operator&rsquo;s brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
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 Customer and Public Relations Management:
 
 Interacting with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizing guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizing and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishing presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliancing with local officials, businesses, and customers; anticipating needs of large groups or high profile guests in order to deliver flawless service; verifying that products, services, and events attain the appropriate publicity.
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 Company/Brand Policy, Procedures, and Standards Compliance:
 
 Verifying property compliance with legal, safety, operations, labor, and brand product and service standards; conducting both routine and short notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducting detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validating that employees are appropriately trained and performing to standard.
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 Education &amp; Experience
 
 
 
 
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 :
 
 A minimum of five years&rsquo; experience as a General Manager in an internationally branded full-service luxury hotel is considered essential for any candidate applying for this pos
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 t,At least 10 years of experience in the executive management of operations, sales and marketing, food and beverage or related professional area of luxury hospitalit
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 y.Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance, and Degree from an accredited universit
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 y.
</div>

General Manager - (Hospitality portfolio - OMRAN Group)

Join Omran Group OM and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Omran Group OM

ABOUT_COMPANY

Director of Engineer - (Hospitality portfolio - OMRAN Group)

General Manager - (Hospitality portfolio - OMRAN Group)