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Oneness Builders

Job Title: Assistant Manager &ndash; Customer CareExperience: 1&ndash;2 yearsJob Type: Full-timeLocation:kochiJob SummaryFEMALES PREFERREDWe are hiring an Assistant Manager &ndash; Customer Care with 1&ndash;2 years of experience and excellent English communication skills to support customer interactions, manage follow-ups, and ensure timely resolution of customer queries.Key Responsibilities* Handle customer queries via phone/email/WhatsApp and ensure timely responses* Manage follow-ups and coordinate with internal teams for issue resolution* Handle escalations with a calm, professional approach* Prepare basic daily/weekly reports and track resolution status* Support improvements in customer service processes and service qualityRequirements* 1&ndash;2 years experience in customer care/customer support* Excellent English communication skills (spoken and written) is mandatory* Strong interpersonal skills and customer handling ability* Basic knowledge of MS Excel / Google SheetsJob Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthAbility to commute/relocate:<ul><li>Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer support: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Assistant Manager – Customer Care

Join Oneness Builders and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Oneness Builders

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Assistant Manager – Customer Care