Qureos Mentor

OPTION TRAVEL

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 Key Responsibilities:
 
 
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 Process and manage visa applications for clients, ensuring all documentation is complete and compliant with relevant regulations.
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 Liaise with embassies, consulates, and government agencies to facilitate timely visa approvals.
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 Advise clients on visa requirements, application procedures, and travel regulations for various destinations.
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 Review and verify all submitted documents for accuracy and authenticity.
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 Maintain up-to-date knowledge of changing visa policies, immigration laws, and travel advisories.
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 Coordinate with internal teams to ensure seamless integration of visa processing with travel bookings and itineraries.
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 Handle sensitive client information with the utmost confidentiality and professionalism.
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 Track and report on application statuses, proactively addressing any issues or delays.
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 Provide exceptional customer service by responding promptly to client inquiries and resolving concerns.
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 Contribute to process improvements and efficiency initiatives within the visa and documentation department.
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 Qualifications:
 
 
 
 
 1. Education &amp; Experience
 
 
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 Bachelor&rsquo;s degree&nbsp;
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 Previous experience in visa processing, travel agencies, embassies, or immigration 3 years.
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 2. Knowledge &amp; Skills
 
 
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 Strong understanding of visa requirements, immigration policies, and embassy procedures for multiple countries.
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 Familiarity with document verification and application processes.
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 Ability to handle confidential information with discretion.
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 3. Technical Competencies
 
 
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 Proficiency in visa application portals and online embassy systems.
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 Strong computer skills (MS Office, CRM systems, travel platforms).
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 4. Communication &amp; Customer Service
 
 
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 Excellent communication skills in English.
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 Ability to explain complex requirements clearly to clients.
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 Strong customer service skills and problem-solving abilities.
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 5. Organizational Skills
 
 
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 High attention to detail to avoid application errors.
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 Ability to manage multiple cases simultaneously.
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 Strong follow-up skills and ability to meet tight deadlines.
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 6. Personal Attributes
 
 
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 Professional, patient, and client-oriented.
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 Strong sense of responsibility and accuracy.
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 Ability to work under pressure and adapt to changing regulations.
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Visa Specialist

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 Company Description
 
 
 
 Option Travel is a leading provider of travel services in Egypt, offering expertise as a travel agent, tour operator, transportation company, and car rental service. Known for setting high standards in corporate and leisure transportation solutions, Option Travel has built a reputation for excellence. With years of experience, the company has consistently delivered professional and reliable travel services to its clients. Headquartered in Cairo, Egypt, Option Travel ensures seamless travel experiences for both individuals and businesses.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Tour Operator based in Cairo, Egypt. The Tour Operator will be responsible for organizing and coordinating guided tours, managing reservations, assisting clients with travel and tourism needs, and providing exceptional customer service. Additional tasks may include managing sales activities and ensuring the satisfaction of clients throughout their travel experiences.
 
 
 
 
 
 
 Qualifications
 
 
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 Minimum&nbsp;2 years of experience&nbsp;in the tourism or travel industry
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 Strong communication and customer-service skills
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 Ability to prepare itineraries, quotations, and travel packages
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 Good command of English (spoken and written)
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 Proficiency in MS Office and reservation systems is a plus
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 Ability to work under pressure and handle client inquiries efficiently
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 Strong Customer Service skills to manage client inquiries and ensure satisfaction
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 Ability to manage Sales activities related to travel packages and services
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 Excellent organizational and time management skills
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 Effective communication and interpersonal skills
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 Knowledge of Egyptian travel destinations and attractions is beneficial
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</div>

Tour Operator

Join OPTION TRAVEL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OPTION TRAVEL

ABOUT_COMPANY

Visa Specialist

Tour Operator