Abrar Admin

OWS AUTOMOTIVE

Key ResponsibilitiesCustomer Service &amp; Communication:<ul><li>Greet customers in a professional and friendly manner upon arrival</li><li>Listen attentively to customer concerns regarding vehicle performance and service needs</li><li>Conduct initial vehicle inspections and test drives to accurately diagnose issues</li><li>Explain technical repairs and maintenance recommendations in clear, understandable terms</li><li>Keep customers informed about service progress and any additional repairs discovered</li><li>Handle customer complaints professionally and resolve issues promptly</li><li>Follow up with customers after service completion to ensure satisfaction</li></ul>Service Operations:<ul><li>Schedule service appointments and manage daily workflow efficiently</li><li>Create detailed and accurate repair orders with clear instructions for technicians</li><li>Provide comprehensive cost estimates for parts and labor</li><li>Verify warranty coverage and service contract eligibility</li><li>Recommend additional services based on vehicle inspection and service history</li><li>Coordinate parts ordering and ensure availability for scheduled jobs</li><li>Process payments, prepare invoices, and maintain accurate customer records</li><li>Monitor service timelines and ensure promised delivery times are met</li></ul>Essential Skills &amp; CompetenciesTechnical Skills:<ul><li>Knowledge of automotive service terminology and procedures</li><li>Ability to read and interpret service histories and technical manuals</li><li>Familiarity with diagnostic processes and common vehicle issues</li><li>Understanding of diesel engines, brake systems, tire service, and general auto repair</li></ul>Required Qualifications<ul><li>Education: High School Diploma or equivalent (required); Vocational certificate in automotive or BE or B tech</li><li>Experience: Minimum 2-3 years in an automotive service advisor role or similar position UAE</li><li>Technical Knowledge: Strong understanding of vehicle systems, automotive repair procedures, and maintenance requirements</li><li>Computer Skills: Proficient in MS Office (Word, Excel, Outlook) and automotive service management software</li><li>Valid UAE Driver's License: Must be able to test drive vehicles</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Would you like to join in the next 15 days?</li></ul>Experience:<ul><li>Vehicle Service Advisor UAE: 3 years (Preferred)</li></ul>Work Location: In person

Vehicle Service Advisor

Requirements<ul><li>Minimum 2&ndash;3 years UAE or GCC experience in automotive spare parts procurement/store, preferably with German brands (BMW, Mercedes-Benz, Audi, VW, etc.).</li><li>Strong hands-on experience in German vehicle spare parts (OEM and aftermarket) and familiarity with main brands and product lines.</li><li>Practical experience using EPC and online parts catalog platforms to identify and cross-reference part numbers.</li><li>Proven experience in local procurement (UAE market dealers, distributors) and online sourcing/import of parts.</li><li>Good knowledge of storekeeping, inventory control, and basic documentation (POs, GRNs, invoices).</li><li>Proficiency in MS Office and basic ERP/inventory software.​</li><li>Strong communication and negotiation skills; English required, Arabic/German an advantage.</li><li>Must be currently in UAE/GCC with valid visa status; immediate joiners preferred.</li></ul>Key Responsibilities<ul><li>Source and procure OEM and aftermarket German automotive spare parts from local and international suppliers (online and offline).</li><li>Use EPC (Electronic Parts Catalogue) and online catalogs to identify correct part numbers and ensure compatibility with vehicle models.</li><li>Negotiate prices, payment terms, and delivery schedules to achieve cost-effective procurement while maintaining quality standards.</li><li>Plan and maintain optimal stock levels, avoiding overstock and stockouts for fast-moving and critical parts.</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available to join within 15 days? What is the duration of your notice period?</li></ul>Experience:<ul><li>German Automotive Parts procurement and store in charge: 3 years (Preferred)</li></ul>Work Location: In person

Procurement cum store keeper

Join OWS AUTOMOTIVE and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

OWS AUTOMOTIVE

About Company

Vehicle Service Advisor

Procurement cum store keeper