Abrar Admin

PALMS AGRO PRODUCTION

<div><div><b>Responsibilities:</b></div><ul><li>
 Provide technical support for end-user devices and standard applications</li><li>
 Troubleshoot hardware, software, and connectivity issues</li><li>
 Handle IT incidents and service requests within defined SLAs</li><li>
 Monitor daily IT operations and ensure service availability</li><li>
 Support LAN/Wi-Fi connectivity and basic network issues</li><li>
 Monitor and manage basic server operations as assigned</li><li>
 Monitor backup processes and report any failures</li><li>
 Maintain IT assets inventory and device lifecycle tracking</li><li>
 Prepare and configure devices for new users (onboarding)</li><li>
 Ensure endpoint security policies and updates are applied</li><li>
 Maintain documentation and prepare periodic IT reports</li><li>
 Coordinate with vendors and assist in IT-related tasks and projects</li></ul><div><b>
Requirements:</b></div><ul><li>
 Bachelor&rsquo;s degree in IT or related field (or equivalent experience)</li><li>
 2&ndash;5 years of experience in IT operations or a similar role</li><li>
 Good knowledge of Windows OS and common business applications</li><li>
 Basic understanding of networking and troubleshooting</li><li>
 Experience with user support, devices, and IT operations</li><li>
 Fluency in English is required</li><li>
 The Hindi language is an advantage</li><li>
 Experience in a GCC environment is preferred</li><li>
 Good communication and problem-solving skills</li></ul></div>

IT Operations Specialist

Join PALMS AGRO PRODUCTION and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

PALMS AGRO PRODUCTION

About Company

IT Operations Specialist