Qureos Mentor

Paytm

<div><div><div><b>About us:</b></div><div>
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
About the team: QR &amp; Soundbox</b> is one of Paytm&lsquo;s business tools to help merchants grow and manage their business through simplicity and data driven technology.</div><div></div><div><b><br>
About the role: </b>The person should be capable of increasing the sale of QR &amp; Soundbox through proper channels to the merchants across multiple locations.<br>
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<div><b>Expectations/ Requirements :</b></div><div></div><div><br>
1. Grow Distribution and Market share in the assigned area of operations.</div><div>
2. Visibility Accountability through Extensive QR &amp; Sound box deployment and sale of the product.</div><div>
3. Identify and Recruit the sales team to align and drive business in the market.</div><div>
4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts.</div><div>
5. Plan the market size, span and geographies for FSE.</div><div>
6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.</div><div>
7. Monitor the Quality parameters as suggested by the management.</div><div>
8. Validate and conduct the audits on the acquisitions and sales done by the team.</div><div>
9. Ensure the team members are in the market where sales &amp; usage are done regularly 10. Should have good networking capabilities and be willing to travel extensively throughout their specified area.</div><div></div><div><b><br>
Superpowers/ Skills that will help you succeed in this role</b></div><div></div><div><br>
1. High level of drive, initiative and self-motivation</div><div>
2. Must Have Experience in Leading Team</div><div>
3. Must Be a Graduate</div><div>
4. Growth Mindset</div><div></div><div><b><br>
Why join us :</b> We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people&rsquo;s collective energy and unwavering focus on the customers, and that&rsquo;s how it will always be. We are the largest merchant acquirer in India.</div><div></div><div><b><br>
Qualification</b>:- Graduate/Post Graduate.</div><div></div><div><b><br>
Compensation</b>:-</div><div>
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Sales Team Lead - Agra

<div><div><div><b>About Us</b>:</div><div>
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
About the Team</b> :</div><div>
The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail business ,handling end to end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies.</div><div></div><div><b><br>
About the Role</b>:</div><div>
1. Develop plans and strategies for developing business and achieving the company's sales goals.</div><div>
2. Create a culture of success and ongoing business and goal achievement.</div><div>
3. Manage the sales teams, operations and resources to deliver growth.</div><div>
4. Define optimal sales force structure.</div><div>
5. Hire and develop sales staff.</div><div>
6. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.</div><div>
7. Manage customer expectations and contribute to a high level of customer satisfaction.</div><div>
8. Define sales processes that drive desired sales outcomes and identify improvements.</div><div>
</div><div><b>
 Requirement/Expectation</b>:</div><div>
1. Graduation is a must.</div><div>
2. Experience in sales and similar roles</div><div>
3. Experience of loyalty business.</div><div>
4. Set and track sales targets for the team.</div><div>
5. Review of Sales Team.</div><div>
6. Research and discover methods to increase customer engagement.</div><div>
7. Will be handling assigned territory for Oil and Gas.</div><div>
8. Good communication and leadership skills.</div><div>
9. Knowledge of Excel (Optional).</div><div>
</div><div><b>
Superpowers/ Skills that will help you succeed in this role</b>:</div><div>
1. High level of drive, initiative and self-motivation</div><div>
2. Ability to take internal and external stakeholders along</div><div>
3. Understanding of Technology and User Experience</div><div>
4. Love for simplifying</div><div>
5. Growth Mindset</div><div>
6. Willingness to experiment and improve continuously</div><div></div><div><b><br>
Education</b>:</div><div>
Graduation/ Post Graduation preferred.</div><div></div><div><b><br>
Compensation</b>:</div><div>
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Sales Team Lead - O&G - Telangana

<div><div><div><b>About Us:
</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><br>
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About the team:</b></div><div>
This Team is involved in revenue management, vendor management, and strategies to get new business and make travel a profitable entity</div><div>
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About the role:</b></div><div>
We are looking for a Sales Call Center Agent to handle customer calls related to domestic and international flight bookings. The role involves offering flight options, closing sales, managing ticketing requests, and delivering high-quality customer service.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
Handle inbound/outbound calls for flight inquiries and bookings.</div><div>
Provide fare quotes, schedules, and best travel options.</div><div>
Process reservations, changes, and cancellations using GDS (Amadeus/Galileo).</div><div>
Upsell seats, baggage, meals, insurance, and other travel add-ons.</div><div>
Meet sales and conversion targets.</div><div>
Ensure accurate PNR creation and follow airline policies.</div><div></div><div><b><br>
Requirement:</b></div><div>
1&ndash;2 years of experience in travel sales or call center operations.</div><div>
Knowledge of GDS systems preferred.</div><div>
Strong communication and sales skills.</div><div>
Customer-focused, detail-oriented, and able to work in a fast-paced environment.</div><div></div><div><b><br>
Work Schedule:</b></div><div>
Rotational shifts, including weekends/public holidays.</div><div></div><div><b><br>
Why join us:</b></div><div>
We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!</div><div>
</div><div><b>
Compensation:</b></div><div>
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Outbound Sales Call Center Agent - Associate - Travel (Flights)

<div><div><div>HR Operations Intern (Onboarding Team)</div><div></div><div><b><br>
Location:</b> Noida
</div><div><b>Type:</b> Internship</div><div><b>
Department:</b> Human Resources &ndash; Onboarding</div><div></div><div><b><br>
About the Role</b></div><div>
We are seeking a proactive and detail-oriented <b>HR Operations Intern</b> to join our Onboarding Team at Paytm. You will play a critical role in giving new hires a warm welcome, guiding them through their first day, and ensuring a seamless onboarding experience. This is a great opportunity for someone looking to gain hands-on experience in HR operations and build a solid foundation in the employee lifecycle.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><b><br>
First-Day Welcome:</b> Greet and guide new employees on their first day, helping them feel comfortable and informed.</div><div><b>
Orientation &amp; Presentations:</b> Support HR in conducting orientation sessions, preparing presentation materials, and facilitating sessions.</div><div><b>
Joining Formalities:</b> Ensure completion of all joining formalities&mdash;new hire paperwork, policy acknowledgments, and other documentation.</div><div><b>
Employee Records Management:</b> Maintain accurate employee records, both physical and digital, and update our digital filing systems.</div><div><b>
Cross-Functional Coordination:</b> Liaise with Payroll, IT, Finance, and respective Team Managers to ensure smooth onboarding logistics (e.g., laptop allocation, access provision).</div><div><b>
Tracker Maintenance:</b> Update and manage trackers (e.g., new joiner status, onboarding progress, probation timelines).</div><div><b>
Confidentiality Handling:</b> Handle confidential HR information with care and discretion.</div><div><b>
Continuous Improvement:</b> Provide feedback and suggest improvements for the onboarding process based on observations and interactions with new joiners.</div><div></div><div><b><br>
Qualifications &amp; Skills</b></div><div></div><div><b><br>
Education:</b> MBA in HR is preferred. Graduation degree (e.g., BBA, BA, etc.) may be accepted for exceptional candidates.</div><div><b>
Communication:</b> Strong verbal and written communication skills; comfortable interacting with new hires and coordinating with multiple teams.</div><div><b>
Technical Skills:</b> Basic proficiency in MS Office (Excel, Word, PowerPoint) or Google Workspace.</div><div><b>
Interpersonal Skills:</b> Positive attitude, eagerness to learn, and ability to build rapport.</div><div><b>
Confidentiality:</b> Demonstrated ability to manage sensitive information with discretion.</div><div><b>
Organization:</b> Strong organizational skills and attention to detail.</div><div><b>
Adaptability:</b> Able to handle multiple tasks, prioritize, and work independently or as part of a team.</div><div></div><div><b><br>
What You&rsquo;ll Gain</b></div><div></div><div><br>
Real-world experience in HR operations and employee onboarding</div><div>
Exposure to cross-functional working (HR, IT, Finance, Payroll)</div><div>
Opportunities to contribute to process improvements</div><div>
Mentorship from experienced HR professionals</div><div>
Insight into Paytm&rsquo;s culture, values, and business processes</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

HR Intern

<div><div><div>Job Description: Process Engineering - Business Analyst</div><div></div><div><br>
About Us</div><div>
Paytm is India&rsquo;s leading digital payments and financial services company. It focuses on driving consumers and merchants to its platform by offering diverse payment use cases. Paytm empowers consumers with services like utility payments and money transfers using instruments such as Paytm Wallet, UPI, FASTag, and Postpaid (Buy Now, Pay Later). For merchants, Paytm provides acquiring devices (Soundbox, EDC, QR, Payment Gateway) for payment aggregation.</div><div></div><div><br>
About the Role</div><div>
The Process Engineering - Business Analyst will focus on optimizing the entire data lifecycle&mdash; from extraction and processing to reporting, dashboard creation, and final analytical output. The primary goal is to streamline analytical processes to provide swift, highly visible, and accurate data-driven insights, ensuring the operations are scaled and efficient.</div><div></div><div><br>
Key Expectations/Requirements (Process Engineering Focus)</div><div></div><div><br>
Data Process Design &amp; Automation: Design and build processes for automated data extraction, report/dashboard automation, and aligning stakeholders onto a common platform to increase data visibility. Execute these processes with the operations team and define SLA &amp; KPI for the same.</div><div>
Deep Business Analysis &amp; Opportunity Spotting: Conduct detailed business analysis, outlining problems and opportunities for the business by scrutinizing operational and analytical workflows.</div><div>
Business growth &amp; Enhance profitability: Strong understanding of the business &amp; ability to identify areas of focus/ opportunities to maximize business growth &amp; enhance profitability</div><div>
Performance Metrics Engineering: Develop robust metrics and action points that can be used to drive in-house and external operations performance improvement and scalability decisions. Partner with operations teams (in-house and external) to identify and track appropriate performance measures, Key Performance Indicators (KPIs), and associated drivers.</div><div>
Strategic Data Deployment: Work with data-engineering and data science teams on designing, building, and deploying data analytics systems for large data sets and extracting meaningful data for the operations team.</div><div>
Executive Reporting &amp; Automation: Create reports, dashboards, and automation to provide insights to all stakeholders. Design dashboards for merchant communications and automate them to supplement the effort of internal stakeholders.</div><div>
Driving Targets: Drive team performance as per business objectives and strive for higher targets on a time-to-time basis.</div><div></div><div><br>
Superpowers/Skills Required</div><div></div><div><br>
Business Acumen &amp; Outlook: Strong business outlook with the ability to translate operational and market challenges into analytical requirements and process solutions.</div><div>
Ownership &amp; Drive: High sense of ownership in spotting and owning the end conclusion of identified initiatives&mdash;driving analytical projects and process changes from conception through successful deployment.</div><div>
Cross-Functional Collaboration: Proven ability in making cross-functional collaboration work, specifically across Operations, Data Engineering, and Product teams, to implement process changes smoothly.</div><div>
Detail-Oriented &amp; Accuracy: Detail oriented with the ability to maintain the highest standards of accuracy in data reporting and process documentation.</div><div>
Analytical &amp; Technical Proficiency:Strong background in statistical concepts and calculations with 7+ years experience working with real data.Innovative, strong analytical and algorithmic problem solver.</div><div>
Proficiency with statistical analysis tools (e.g., R, Python), data visualization (Tableau, Power BI, etc.), data extraction tools (Oracle, Hive, MySQL), and presentation (MS Excel, Powerpoint, etc.).Extensive experience solving analytical problems using quantitative approaches.</div><div></div><div><br>
Education B.Tech or Equivalent .</div><div></div><div><br>
Why Join Us</div><div>
Be part of a collaborative, output-driven program that brings cohesiveness across businesses through technology.Help improve the average revenue per use by increasing cross-sell opportunities.Benefit from solid 360-degree feedback from your peer teams on your support of their goals.Experience respect that is earned, not demanded from your peers and manager.</div><div></div><div><br>
Compensation:
</div><div>If you are the right fit, we believe in creating wealth for you. You will be part of India&rsquo;s largest digital lending story, leveraging 500 million+ registered users and 21 million+ merchants.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Business Analyst - Process Re-Engineering

<div><div><div><b>About Us</b>:</div><div>
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
About the Team :
</b></div><div>QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India.</div><div></div><div><b><br>
Area Service Manager</b></div><div>
We are looking to employ a driven and experienced Cluster Service Manager to increase service expansion within an assigned geographical area and guide a team of field service representatives. The Cluster Service Manager's responsibilities include delivering exceptional service to potential and existing customers, evaluating the performance of the service team, and preparing concise service reports. You should also be able to develop as well as modify customer service plans as needed.</div><div>
To be successful as an cluster service manager, you should be committed to driving service and adept at managing a service team. Ultimately, an outstanding cluster service manager should demonstrate exceptional analytical, problem-solving, and customer service skills at all times.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>Managing, training, and providing overall guidance to the Service team of an assigned territory.</li><li>Setting reasonable Service targets to be achieved by the team.</li><li>Monitoring the performance of the service team and motivating members to meet or exceed service targets.</li><li>Collecting customer feedback and providing updates to senior management.</li><li>Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.</li><li>Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.</li><li>Developing and sustaining long-term relationships with customers.</li><li>Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.</li></ul><div></div><div><b><br>
Area Service Manager Requirements:</b></div><ul><li>Bachelor's degree in marketing, communications, business management, or related field is preferred.</li><li>Proven Service experience; sector-specific Service experience is preferred.</li><li>Proven track record of meeting service requests.</li><li>Proficient in all Microsoft Office applications.</li><li>Excellent management, leadership, and organizational skills.</li><li>Strong analytical and problem-solving skills.</li><li>Outstanding negotiation and consultative sales skills.</li><li>Effective communication skills.</li><li>Exceptional customer service skills.</li></ul><div></div><div><b><br>
Why join us: </b>We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people&rsquo;s collective energy and unwavering focus on the customers, and that&rsquo;s how it will always be. We are the largest merchant acquirer in India</div><div></div><div><b><br>
Compensation:</b></div><div>
If you are the right fit, we believe in creating wealth for you.</div><div>
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!</div></div><br>
<div></div>
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Area Service Manager - Manager - Nagpur

<div><div><div><b>About Us &ndash; </b>Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India&rsquo;s largest payment company by Users, Merchants, Payment Transactions and Revenue.Paytm&rsquo;s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.</div><div>
Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our &lsquo;Paytm for Business&rsquo; App.</div><div></div><div><b><br>
About the Role:</b> Evangelize and demonstrate value and impact of analytics for informed business decision making by developing and deploying analytical solutions and providing data driven insights to business stakeholders to understand and solve for Insurance business nuances.</div><div></div><div><b><br>
Location </b>: Noida<br>
</div><div></div><br>
<div><b>Responsibilities</b>:</div><div>
Analyzing data from multiple angles, looking for trends that highlight areas of concerns or opportunities.</div><div>
Driven and proactive in taking initiatives and driving implementation in coordination with the business stakeholders.</div><div></div><div><b><br>
Requirements:</b></div><div>
Strong expertise in machine learning, data analytics, statistics, data management, tools such as Advance SQL , Advance Excel,Starburst, python/R, big data, and visualization.</div><div>
Strong knowledge of innovation in analytics, analytics use cases and technologies.</div><div>
Exceptional problem-solving skills with demonstrated ability to structure complex problems and develop solutions.</div><div>
Experience in growth and development of advanced analytics as a practice.</div><div>
Excellent communication and presentation skills.</div><div>
Extremely strong bias for action with an impact-oriented mind set.</div><div>
Proficient in SQL and deep expertise in building scalable business reporting solutions.</div><div>
Past experience in optimizing business strategy, product or process using data &amp; analytics.</div><div>
Minimum 2 years work experience in a business intelligence and analytics role in the Insurance or financial services domain.</div><div>
Working knowledge of Dashboard visualization and CLM tools.</div><div>
Ability to execute cross functional initiatives.</div><div>
Demonstrated ability to directly partner with business owners to understand product requirements.</div><div>
Effective spoken and written communication to senior audiences, including strong data presentation and visualization skills.</div><div>
Prior success in working with extremely large datasets using big data technologies.</div><div>
Detail-oriented, with an aptitude for solving unstructured problem.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

AM/ DM - Business Analyst

Join Paytm and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.