Qureos Mentor

Paytm

<div><div><b>About Paytm Group:</b></div><div>
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
Our Story:</b></div><div>
Join the Recharges &amp; Bill Payments Product team at Paytm, which touches millions of users daily across 26+ categories, including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills, and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you.</div><div></div><div><b><br>
About the Role:</b></div><div>
Product Analyst focuses on data, statistical analysis and reporting to help investigate and analyze business performance, provide insights, and drive recommendations to improve performance.</div><div></div><div><b><br>
Expectations/ Requirements:</b></div><ul><li>Derive business insights from data with a focus on driving business-level metrics.</li><li>Ability to interact and convince business stakeholders.</li><li>Developing insightful analysis about business and their strategic and operational implications.</li><li>Partner with stakeholders at all levels to establish current and ongoing data support and reporting needs.</li><li>Analyze data from multiple angles, looking for trends that highlight areas of concern or opportunities.</li><li>Design, create, and deliver data reports, dashboards, extract and/or deliver presentations to address strategic questions.</li><li>Identifying data needs and driving data quality improvement projects.</li></ul><div></div><div><b><br>
Key Skills Required:</b></div><ul><li>Ideally, have 2-5 years of experience working on data analytics and business intelligence. Candidates from b2c consumer internet product companies are preferred.</li><li>Proven work experience on MS Excel, Google Analytics, SQL, Data Studio, any BI Tool, business analyst or similar role.</li><li>Should be comfortable working in a fast-changing environment and ambiguous.</li><li>Critical thinking and very detail-oriented.</li><li>In-depth understanding of datasets, data, and business understanding.</li><li>Capable of demonstrating good business judgement.</li></ul><div></div><div><b><br>
Education:</b></div><div>
Applicants must have an engineering academic background with specialization in data science.</div><div></div><div><b><br>
Why join us:</b></div><div>
We aim to bring half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people&rsquo;s collective energy and unwavering focus on the customers, and that&rsquo;s how it will always be. We are the largest merchant acquirer in India</div><div></div><div><b><br>
Compensation:</b></div><div>
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It is your opportunity to be a part of the story!</div></div><div></div>

Product Analyst- Team Lead- Recharges & Utilities

<div><div><b>About Us:
</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
About the Team:</b></div><div>
We are the Central Data and AI Product team responsible for creating and managing analytical datasets tailored to business needs. As a product team, we drive the adoption and enhancement of this platform in collaboration with consumer teams across various business verticals (Payments, Lending, Insurance, Recharges, etc.) and functions (growth, risk, data science).</div><div></div><div><b><br>
About the Role:</b></div><div>
We are looking for a motivated and curious AI &amp; Data Product Analyst to join our team.</div><div></div><div><br>
This role requires a deep understanding of real time and batch data pipelines and data modelling, including data ingestion, preparation, and integration to support various business cases. The analyst will be the subject matter expert on data availability and structure, guiding stakeholders on how best to leverage existing data assets. The analyst will continuously analyze the data assets and identify opportunities to optimize for cost and processing efficiency.</div><div></div><div><br>
The role also requires a deep understanding of data architecture for conversational AI systems, The analyst will also analyze user interactions and product performance to generate actionable insights that drive continuous improvement of AI-driven conversational experiences. You will work closely with data scientists, engineers, product managers, and business stakeholders to understand data requirements, design robust data solutions, and ensure the accuracy and availability of data for our analytical tools.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
1. Collaborate with business teams to understand their data, analytical requirements.</div><div>
2. Work closely with engineering teams to ensure business needs are met through effective feature development.</div><div>
3. Contribute to the development and optimization of big data architecture and data pipelines for real-time and batch processing.</div><div>
4. Support the definition and design of data architecture and pipelines required for conversational AI bots, including data ingestion, processing, annotation, and storage.</div><div>
5. Analyze interaction data to inform the development and refinement of intent taxonomies, entity extraction, and dialogue management based on data-driven insights.</div><div>
6. Analyze conversational AI interaction data to extract insights on user behavior, intent recognition accuracy, and dialogue effectiveness.</div><div>
7. Collaborate with AI engineers to integrate AI frameworks like LangChain, LangFlow, or other agentic AI platforms into product workflows.</div><div>
8. Monitor and evaluate AI bot performance metrics, identify data quality issues, and recommend improvements.</div><div>
9. Translate business requirements into technical specifications for data architecture and AI product enhancements.</div><div>
10. Stay updated on emerging conversational AI frameworks and tools, evaluating their applicability to business needs.</div><div></div><div><b><br>
Requirements:</b></div><ul><li>Strong skills in SQL and Python for data analysis, manipulation and agent workflows</li><li>Familiarity or strong interest in agentic AI frameworks (e.g., LangChain, LangGraph) and their applications in product workflows</li><li>Experience working with LLMs, RAG pipelines, or prompt engineering is a plus.</li></ul><div>
- Experience in working with Vector Databases- Understanding of data modelling, real time and batch pipelines, AI / Chatbot systems</div><ul><li>Strong time management skills and ability to work effectively under pressure and adapt to changes.</li><li>Familiarity with data visualization tools (e.g., Looker, Superset) is a plus.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>3&ndash;5 years of hands-on experience in data analysis, product analytics, or a related role..</li><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field, or equivalent practical experience, with prior experience in data analysis or a related field being advantageous.</li></ul><div></div><div><b><br>
Why Join us?</b></div><div>
Bragging rights to be behind the largest fintech lending play in India</div><div>
A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career</div><div></div><div><br>
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it. India&rsquo;s largest digital lending story is brewing here. It&rsquo;s your opportunity to be a part of the story!</div></div>

Product Analyst - Team Lead - Risk

<div><div><b>About Us</b>: Paytm is India's leading financial services company that offers full-stack payments &amp; financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.</div><div></div><div><b><br>
About the Role:</b></div><div>
We are seeking a highly organized and proactive Team Leader / Assistant Manager &ndash; Operations with expertise in process automation and team management. The ideal candidate will lead operational workflows, drive automation initiatives, manage a team to ensure timely task execution, and collaborate across departments to enhance efficiency. This role is suited for professionals who can balance day-to-day operations with strategic process improvements, while ensuring compliance with internal standards.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>Team Leadership: Manage and mentor a team of operations executives, ensuring performance targets and SLAs are met.
</li><li>Process Automation: Identify manual processes that can be automated; collaborate with tech teams to design and implement automation solutions.
</li><li>Operational Oversight: Monitor daily workflows, allocate tasks, and resolve bottlenecks to maintain seamless operations.
</li><li>Data Management: Oversee the maintenance of operational databases, reports, and documentation; ensure accuracy and timely updates.
</li><li>Cross-Functional Coordination: Work closely with sales, customer support, logistics, finance, and compliance teams to ensure smooth execution of deliverables.
</li><li>Performance Monitoring: Track KPIs, prepare performance dashboards, and present improvement plans to senior management.
</li><li>Issue Escalation: Act as the point of escalation for operational delays, errors, or client/vendor concerns.
</li><li>Compliance &amp; SOP Adherence: Ensure all processes follow internal SOPs and regulatory guidelines (including KYC requirements, if applicable).
</li><li>Continuous Improvement: Analyze operational trends, identify improvement areas, and implement efficiency-driven solutions.</li></ul><div></div><div><b><br>
Key Skills &amp; Competencies:</b></div><ul><li>Proven experience in team handling and operations management.
</li><li>Strong understanding of automation tools and process optimization techniques.
</li><li>Excellent communication, coordination, and stakeholder management skills.
</li><li>Advanced Excel/Google Sheets skills (formulas, pivot tables, lookups, dashboards).
</li><li>Analytical mindset with the ability to interpret data and derive actionable insights.
</li><li>Strong organizational skills with attention to detail.
</li><li>Ability to work under pressure in a fast-paced environment.
</li><li>Familiarity with KYC guidelines and operational compliance frameworks preferred.</li></ul><div></div><div><b><br>
Pre Requisites</b>:
</div><ul><li>Minimum 6-8 years of work experience in similar roles.
</li><li>Noida / Open for Jabalpur for exceptional candidates.
</li><li>Bachelor / MBA relevant degree</li></ul></div>

Merchant Operations - Team Lead

<div><div><b>About Paytm: </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><b><br>
About the team: This</b> team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media.</div><div><b>
About the role We're</b> looking for a highly motivated and experienced Influencer Marketing Associate to drive the growth and success of our influencer and ambassador initiatives. In this role, you will be instrumental in expanding our reach, fostering strong creator relationships, and ensuring high-quality content that resonates with our target audiences across various markets.</div><div><b>
Key Responsibilities-</b></div><div>
1) Manage growth of Ambassador programs across key metrics of: influencers, engagement, views, reach, quality content and overall retention.</div><div>
2) Review and approve influencer lists, scripts , video content, and live campaign links</div><div>
3) Liaison between Paytm&rsquo;s internal teams and the influencer ecosystem for seamless resolution of operational issues</div><div>
4) Expand reach across Tier 1, 2, and 3 markets with tailored creator mixes.</div><div>
5) Help increase brand recall TOMR</div><div>
6) Ensure activation of top ambassadors for special campaigns</div><div>
7) Create a frictionless creator experience to support long-term relationships.</div><div></div><div><b><br>
Why join us? </b>Merit-based culture that thrives on self-motivated &amp; driven individuals who set out to make a successful career in India&rsquo;s fastest-growing Fintech Organization. Agile &amp; democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants &ndash; and we are committed to it.</div></div>

Influencer Marketing - Associate

<div><div><b>About Paytm:</b></div><div>
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm&rsquo;s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div></div><div><br>
Key Responsibilities
</div><ul><li>Manage and execute background verification processes for new hires and ex-employees, including education, employment history, address, criminal record, and reference checks.
</li><li>Liaise with third-party verification agencies and internal departments to collect and validate required documents.
</li><li>Ensure timely initiation, tracking, and closure of all verification cases within defined TATs (Turn-Around Times).
</li><li>Review verification reports, highlight discrepancies, and coordinate with relevant stakeholders for resolution.</li></ul><div>
 Maintain accurate and secure records of verification data in accordance with data privacy laws. Provide regular status updates and reports to HRBPs.
</div><ul><li>Support audit requirements by ensuring process documentation and compliance.
</li><li>Handle escalation cases, such as adverse findings, with professionalism and confidentiality.
</li><li>Maintain and publish regular BGC dashboards.<br>
</li></ul><div></div><br>
<div>Required Skills &amp; Qualifications:</div><ul><li>3&ndash;5 years of experience in employee background verification, HR operations.
</li><li>Strong interpersonal and communication skills for liaising with internal teams and external vendors.</li><li>Proficiency in MS Excel, Word, and HR databases.</li><li>Ability to manage multiple cases simultaneously and meet strict deadlines.</li><li>Experience working with background verification tools, vendors and portals</li></ul></div>

HR Operations

<div><div>Are you passionate about people, recruitment, and building high-performing teams? Want to kick-start your career with one of India&rsquo;s leading tech companies?</div><div></div><div><br>
 We're looking for an enthusiastic Intern to join our Talent Acquisition Team at Paytm!</div><div>
 Location: Noida Sector 98</div><div>
 Duration: 2 Months</div><div>
 Start Date: Immediately</div><div>
 Stipend: Yes</div><div></div><div><br>
As a TA Intern, you&rsquo;ll get hands-on experience in:&#9989; End-to-end recruitment processes&#9989; Candidate sourcing &amp; screening&#9989; Coordinating interviews &amp; offers&#9989; Working with experienced recruiters and business teams Whether you&rsquo;re a recent graduate or currently pursuing your studies and eager to learn the ropes of hiring in a fast-paced tech environment &ndash; we&rsquo;d love to hear from you!</div></div><div></div>

HR - Intern

Join Paytm and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Paytm

ABOUT_COMPANY

Product Analyst- Team Lead- Recharges & Utilities

Product Analyst - Team Lead - Risk

Merchant Operations - Team Lead

Merchant Operations - Team Lead

Influencer Marketing - Associate

HR Operations

HR - Intern