Qureos Mentor

Peaceland Travel and Tourism

Key ResponsibilitiesSales &amp; Telemarketing<ul><li>Make outbound calls to potential and existing customers to promote travel products and services.</li><li>Handle inbound calls, inquiries, and walk-in customers professionally.</li><li>Identify customer travel needs and recommend suitable travel solutions.</li><li>Promote air tickets, hotel bookings, holiday packages, visas, tours, and other travel services.</li><li>Generate sales leads and convert them into confirmed bookings.</li></ul>Customer Handling<ul><li>Understand customer requirements such as destination, budget, travel dates, and preferences.</li><li>Provide accurate information about packages, pricing, inclusions, exclusions, and terms.</li><li>Handle customer objections and close sales effectively.</li><li>Maintain a high level of customer satisfaction and professionalism.</li></ul>Follow-Up &amp; Coordination<ul><li>Follow up with customers via calls, WhatsApp, or email on quotations and pending decisions.</li><li>Coordinate with operations, ticketing, visa, and hotel teams for confirmations.</li><li>Ensure timely communication with customers regarding booking status.</li></ul>Documentation &amp; Reporting<ul><li>Maintain accurate records of calls, leads, and customer details in CRM or manual reports.</li><li>Prepare daily call reports, sales reports, and follow-up lists.</li><li>Ensure all customer data is handled confidentially.</li></ul>Company Representation<ul><li>Represent the company positively and professionally at all times.</li><li>Stay updated on company products, promotions, and travel regulations.</li><li>Adhere strictly to company policies, sales ethics, and procedures.</li></ul>Required Skills &amp; Qualifications<ul><li>High school diploma or bachelor&rsquo;s degree (preferred).</li><li>Experience in travel &amp; tourism sales or telemarketing is an advantage.</li><li>Good communication skills in English (additional languages are a plus).</li><li>Strong negotiation and persuasion skills.</li><li>Basic knowledge of travel destinations, visas, and holiday packages.</li><li>Ability to work under pressure and meet sales targets.</li><li>Computer literacy (MS Office, CRM systems).</li></ul>Key Competencies<ul><li>Sales-driven mindset</li><li>Customer-focused approach</li><li>Excellent telephone etiquette</li><li>Time management and follow-up skills</li><li>Teamwork and coordination</li></ul>Working Conditions<ul><li>Office-based role</li><li>Shift-based or fixed working hours as per company policy</li><li>Target-oriented position</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Inbound & Outbound Sales

Join Peaceland Travel and Tourism and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Peaceland Travel and Tourism

ABOUT_COMPANY

Inbound & Outbound Sales